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The New Promenade Hotel

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262 Reviews from our TripAdvisor Community

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Showing 262: English reviews
doncaster
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

2nd time we have stayed had a great time and as always tut the boss and his girls debbie and beth made sure are stay was perfect the new balcony was fantastic spend time out there every day we where there,just watching the world go bye and enjoying the sun;our room was lovely and clean nice crisp white sheets and... More 

Helpful?
Thank harvey2008doncaster
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Lovely to welcome you back again. Thank you for the review, your comments are greatly appreciated. The feedback regarding the Balcony has been wonderful. We are very happy about that, renovations will continue to further improve the Hotel. We look forward to seeing you again soon. Regards New Promenade Hotel More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A really friendly hotel, from the moment Richard and myself arrived the manager and staff were polite and very attentive, lovely views and the food was excellent. We will definitely stay again. The view from the balcony is awesome, especially first thing in the morning as the sun comes round. The room we stayed in was cosy and the bed... More 

Helpful?
1 Thank Elizabeth H
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much for you review. It is always a pleasure to read how much someone has enjoyed their stay with us. The balcony is indeed the place to be, especially on a fine day. Hope to see you again very soon. Regards The New Promenade Hotel More 

Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is a basic, no frills hotel, however the facilities may be described as adequate but the hosting and service we experienced were exceptional. Beth and Debbie did an outstanding job looking after us and made us feel really welcome the whole weekend. Nothing was too much trouble. The breakfast was really good quality, the beds were clean and quite... More 

Helpful?
Thank Wooview
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much for taking the trouble to post a review. We were very happy to see that you enjoyed your time with us. Standards of service are very important to us and Beth and Debbie are both instrumental in ensuring that these standards are upheld. We are constantly upgrading the Hotel since we took it over and we... More 

1 review
5 of 5 stars Reviewed June 17, 2016

first time in Blackpool in years ..Good hotel .brilliant staff (DEBBIE) nice clean room,super breakfast ..The balcony is a great asset,ideal for relaxing & people watching...Will certainly be visiting again ...thanks to everyone ...

Helpful?
Thank Ann G
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Well we are very happy that you spent your return visit to Blackpool with us at the New Promenade Hotel. Your kind comments will be passed onto the staff you mentioned. Thank you. Your feedback is very important to us, and we thank you for taking the time to write the review. See you again soon Regards The New Promenade... More 

Wolverhampton, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed June 5, 2016

helpful as soon as we walked in,Good breakfast on morning and rooms clean and tidy. the place was lovely and boss and debbie [houskeeper] very helpful.. I will go there every trip now and would recomend the hotel to anyone.

Helpful?
Thank dave7512002
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much for your comments. It is always a pleasure to hear that guests have enjoyed their stay and are planning to return in the future. I will inform Debbie of your compliments, she will be overjoyed. Thank you once again and we will welcome you again in the future. Regards The New Promenade Hotel More 

2 reviews
5 of 5 stars Reviewed May 31, 2016 via mobile

Visited with 11 family members, clean and tidy hotel with an excellent atmosphere. Great entertainment and it was like being a part of their family and not just guests. Well done Raf and Debbie, planning our next break with you in August x

Helpful?
Thank Richiehartlepool
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you so much for taking the time to write the review. It was indeed a wonderful time with you all in the Hotel. We are so grateful for your kind comments. It is our goal to ensure that every guest has a great stay with us when in Blackpool. We all look forward to seeing you again in August.... More 

Kilmarnock, United Kingdom
1 review
5 of 5 stars Reviewed May 22, 2016

first time staying at this hotel and not one complaint would definitely go back again fair sized clean rooms.friendly staff.this was the only hotel we found with free wifi and free car parking and a full cooked breakfast as well.cant fault this hotel would give it a 10 out of 10

Helpful?
Thank weesuvy
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much for taking the time to write a review. It is wonderful to hear that you enjoyed your stay with us. Your comments regarding the stay and the facilities we offer are gratefully received. We look forward to welcoming you back in the none to distant future . Regards The New Promenade Hotel. More 

1 review
5 of 5 stars Reviewed May 2, 2016 via mobile

Literally not a bad thing to say. Breakfast was lovely, Debs and Beth were nice as pie, chips and gravy! Will definitely come back Rooms were tidy and clean. A broken bulb was replaced within minutes Downstairs Bar was brilliant. Good place to start the evenings festivities

Helpful?
Thank Gareth E
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank your for your review. We are very happy that you enjoyed the food that we offer. Your kind comments will be passed onto Debs and Beth. They will be overjoyed. Thank you once again and we hope that we will see you again soon. Regards The New Promenade Hotel. More 

Glasgow, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed December 2, 2015 via mobile

We have stayed in this hotel a few times and can never fault it..ideal location. Clean and tidy..Raouf and his staff r so friendly and offer excellent value for money. We will b returning in March and June

Helpful?
1 Thank Craig G
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your kind comments. It is always wonderful to see that you keep returning to us. I personally pride myself on customer service and my staff follow suit. We will see you very soon Regards The New Promenade Hotel More 

1 review
5 of 5 stars Reviewed November 29, 2015 via mobile

Very welcoming , great company , would definitely come again , was great with the children and went out of his way to please us , couldn't ask for a better host , can't wait to return , definitely worth every penny , great value for money and scrummy breakfast xx

Helpful?
Thank Zoe E
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for a wonderful review. We do try to make sure that we offer the highest standards of service and facilities for the price. Reviews of this kind are very important to us and we will continue in this manner. We look forward to seeing you again. Regards The New Promenade Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Concierge

Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range: $60 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
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