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The New Promenade Hotel

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283 Reviews from our TripAdvisor Community

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Showing 283: English reviews
Stoke-on-Trent, United Kingdom
1 review
5 of 5 stars Reviewed yesterday NEW

This is our fourth time stay at the new promenade, myself my wife and my friends wife, raoffe is a fantastic hotelier nothing is ever to much trouble for him, Debbie and Beth are wonderful, always so pleasant and helpfull in every way possible, food is great, yes it's not quite the Hilton yet as is still under refurb but... More 

Helpful?
Thank Petejvale
London, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 3 days ago NEW

Booked this hotel due to many good reviews, They cannot be real! The room (and the whole hotel) was very shabby and uncomfortable - sold to us as a triple but barely big enough as a double. Double bed tucked against the wall due to lack of space so had to climb over each other to get out of bed.... More 

Helpful?
Thank nw1045
1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel for the weekend. Rooms were spotless, breakfast was delicious and the staff were very friendly and warm welcoming. Thank you to Debbie, Beth and the hotel manager for a memorable weekend. Will definitely recommend and be back very soon!.

Helpful?
Thank Rennie85
1 review
5 of 5 stars Reviewed 1 week ago via mobile

Recommend this hotel , nice staff nd lovely friendly owner , fantastic location nd with the balcony on the bar makes a great view , clean nd nice breakfast , all u need for a good holiday. Resonably priced bar , Rauf the owner is still updating the rooms , hasnt had this hotel for long , but hes making... More 

Helpful?
Thank Beko14
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for taking the time to write a review. Your kind comments are superb. The refurbishment work on the Hotel is ongoing and we are happy that you like the works completed thus far. See you in the none to distant future . Regards The New Promenade Hotel More 

Sunderland, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 1 week ago

Booked via getaroom..com. First mistake. Arrived at hotel, Reception area very modern, clean and bright. Once you leave this area, it is a disaster. On entering the first room a smell of urine hit you. Room in bad state of repair. Then went to check second room. This had a musty smell. Slightly better on checking than the first room.... More 

Helpful?
Thank ysmithy52
scotland
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

stayed here over the weekend, debbie beth and every other of the hotel staff were great. Breakfast was great rooms were clean. We stayed in room 15 and unfortunatley we were kept awake for most of the night due to room facing a karoke bar, a pub and a kebab shop, the pubs were open to 4am so a huge... More 

Helpful?
Thank joannieScotland
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you so much. It is unfortunate that you were disturbed by the noise and I am happy to see that this was resolved to your satisfaction. We hope to see you again very soon. Regards The New Promenade Hotel More 

Barrow-in-Furness, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago via mobile

Had a great family weekend staying here, Breakfast was spot on nothing was to much trouble for the staff same goes for upstairs in the bar. Debbie was always around to help with any queries she was very helpful. They served a lovely Pint of Carling which was nice & chilled and made better by the balcony on the Promenade... More 

Helpful?
Thank BarrOwl9
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your wonderful review. Comments like that make our work at the Hotel worthwhile. The balcony has indeed proved to be very popular indeed. We hope to welcome you back to the Hotel in the near future. Regards The New Promenade Hotel More 

Level Contributor
5 reviews
5 of 5 stars Reviewed 1 week ago via mobile

a big thank you to all the staff at the new promenade hotel had fab weekend Debbie & Beth were amazing would recommend to family & friends food was excellent meet some lovely people will go back again thank you xx

Helpful?
Thank Jayne M
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Your review is very kind, thank you for taking the time to write. Debbie and Beth will of course be told of your complements. We hope to see you again soon Regards The New Promenade Hotel More 

Stoke-on-Trent, United Kingdom
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This is my second stay here. So hopefully that speaks volumes. The hotel is just south of Blackpool tower (250m ish). Great location. Staff very helpful and polite. Rooms are basic but clean and tidy, tv, coffee etc. Breakfast is lovely, full English, cereal to start your day. I do recommend this hotel and will be booking it next year.

Helpful?
Thank Bob W
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you very much . It is always a pleasure to welcome you back to the New Promenade Hotel. Your comments are very kind. See you again soon Regards The New Promenade Hotel More 

Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Great location between tower and pleasure beach. Small room but Very clean, could do with an update as it is quite old fashioned Bed was reasonably comfortable. Breakfast was average. Need to tell staff day before if you want anything but a full English which was rather inconvenient as I didn't know prior to breakfast being served. Debbie and Beth... More 

Helpful?
Thank Cally H
Raouf E, General Manager at The New Promenade Hotel, responded to this review

Thank you for your review. We have noted your comments and will action where appropriate , thank you for your feedback, it is important to us. We hope to welcome you back in the future. Regards The New Promenade Hotel More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Concierge

Additional Information about The New Promenade Hotel

Address: 229 Central Promenade, Blackpool FY1 5DL, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range: $59 - $101 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The New Promenade Hotel 3*
Number of rooms: 30
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