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Hotel Sheraton

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Hotel Sheraton
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258 Reviews from our TripAdvisor Community

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Showing 258: English reviews
Newcastle upon Tyne, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 6 days ago NEW via mobile

I stayed in August with my 12 year old daughter and parents Monday to Friday. On arrival the parking situation was a bit unorganised and basically you have to leave your keys at reception so they can move your car if necessary. Not ideal! The check in was chaotic and staff not as pleasant as we've experienced elsewhere. Our rooms... More 

Helpful?
1 Thank jemsmammy
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi I was sorry you did not enjoy your stay with us. As you can see from other reviews guests always compliment us on our food, service and entertainment. I feel you were just unlucky from the start. The car parking spaces are limited and we request keys so that other guests do not get blocked in. The street parking... More 

Stockport, United Kingdom
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Nothing too much trouble, staff were fantastic*especially the restraunt staff. Had a room overlooking the sea, bathroom on the small side but the comfy room, food and entertainment made up for that. Had a lovely time.

Helpful?
2 Thank T B
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

A huge thank you for your fabulous review. I hope you will enjoy one of new rooms on your next visit and if you like big bathrooms, please choose our Club Executive rooms with a TV in the bath, separate shower and designer Porcelenosa tiles and fittings. I will pass your compliments to the restaurant team. Many thanks Liz More 

Manchester, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We have just spent two nights at the Sheraton Hotel and had a great time. Although our rooms were a little 'sad' looking everything was beautifully clean and the bedding and towels were spotless. Our daughter and her partner asked for a travel cot for our granddaughter, which was provided. The public rooms have been updated and are very smart... More 

Helpful?
2 Thank elvisfan2016
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Thanks so much for your fantastic review and this is what we work so hard to achieve - top quality service, food, cleanliness and décor. We are glad you will return and if your TripAdvisor name means you are an Elvis Fan, which I am sure it does, we have Elvis weekends at the hotel. The next one is... More 

Northampton, United Kingdom
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Sheraton 5-9 September as part of an Urquhart's holiday. Owing to a breakdown on the M6, we arrived too late for dinner but a delicious buffet was provided instead. Our cases were mistakenly taken to the nearby lodge but the night porter was absolutely superb in sorting things out (sorry, we didn't get his name). In... More 

Helpful?
2 Thank AG1950
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Thank you for your 5 out of 5 review. I believe you had a very long journey getting to us and you enjoyed the special buffet which Alison and the chef arranged. I will pass your message to Alan the night porter and I hope you can come again to stay with is. Many thanks and best wishes to... More 

2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Just returned from a four night trip to sheraton we had upgraded room which was lovely. Entertainment was very poor on one night it was very bad people were walking out . Meals ok but lamb very very fatty . Needs a lot of tweaking before it gets to the standard of the elgin their sister hotel . But manager... More 

Helpful?
4 Thank christine m
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Christine, Thank you for your review and I have discussed your points with the team. We have moved to slow cooked minted Lamb Henrys in October which I know the guest will prefer, and we have also addressed the issue over the cabaret artist. I guess you have stayed at the Elgin and we are striving to provide the... More 

Stoke-on-Trent, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

What a wonderful holiday everything was first class our room was spectacular the food was superb plenty to choose from and plenty to eat, The staff are exellent they looked after us and nothing was to much trouble, We love it here Thank You to you all

Helpful?
1 Thank Linda C
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Linda Than you so much for the wonderful review and glad you loved everything about the hotel. Better never stops so if you come again you will see further improvements. Best wishes Liz More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

Just returned from a great mid week break at the sheraton hotel. We had a great week weather good hotel really nice friendly helpful staff. Our room was lovely and it was cleaned daily. Food menu was a good choice and the was nightly entertainment plus a free trip along the lights. The swimming pool room was clean and lovely... More 

Helpful?
1 Thank welshlady59
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Many thanks for your fabulous review and I am so glad you loved everything about the hotel. I will share your review with Team Sheraton and we hope to see you again soon. Best wishes Liz More 

Methil, United Kingdom
Level Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We just popped in to this hotel to watch the entertainment as we knew the artist. This hotel looks amazing We only saw downstairs but the standard was really high. Lovely plush couches and separate areas if you want some peace and quiet. The area and seating around the stage was good and the bar prices very reasonable. I would... More 

Helpful?
1 Thank Catian
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Dear Catian, Many thanks for your top review and saying how lovely the hotel is. Was it Lionel Vinyl who you saw. I was however puzzled that you popped in during the evening as we are not open to non-residents unless you had friends staying with us. I am sorry to respond in this way on Trip Advisor after such... More 

Stewarton, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We have stayed at Sheraton a lot over the years and it never fails to please. Excellent food, dinner and breakfast good choice. Staff are all very pleasant. Good family entertainment in the evenings. Overall very good hotel.

Helpful?
2 Thank geosibbald
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Many thanks for your lovely review and I am so glad you keep to returning to the hotel. We strive to offer the best food, service and entertainment and I am so glad you appreciate the work that goes behind it. Best wishes Liz More 

Halifax, United Kingdom
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed at the Sheraton 2nd to the 4th September what an absolutely fab time we had the singer on the Friday was very good but on the Saturday Lionel Vinyl was bloody fantastic he really gets the crowd going and joining in we stayed in a refurbished room with sea view and well worth the money for sea view all... More 

Helpful?
1 Thank yvonne f
h0telsherat0n, Owner at Hotel Sheraton, responded to this review

Hi Yvonne, Thanks so much for your 5 out of 5 review. We wanted the Lights Switch On Weekend to be very special so I am glad you enjoyed Lionel Vinyl. He is brilliant isn't he? Thanks for all your complements Best wishes Liz Brown More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Parking
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Banquet Room
Official Description (provided by the hotel)
Situated opposite the sea on the Cliffs at Queen's Promenade, our 108 bedroom Hotel provides a warm welcome in contemporary comfort with staff who go that little bit further than other hotels to give you that great holiday experience. With 20 bedrooms fully refurbished and a brand new bar & lounge, we now showcase a gorgeous contemporary, yet cosy feel. Hotel Sheraton is also the perfect hotel for family breaks, with family character rooms decorated with familiar children's characters with a FREE toy for every child (and there's something for the adults too!) and don't forget your swimming costume for our heated indoor pool! But we're not just for families, it's perfect for all ages, with daytime activities such as indoor carpet bowls and dancing lessons. There's also nightly entertainment with bingo. We even have free coach excursions included in our midweek packages 10 months of the year! With added value holidays, new themed weekends and midweek breaks we hope there will be something for everyone to enjoy." ... more   less 

Additional Information about Hotel Sheraton

Address: 54-62 Queens Promenade, Blackpool FY2 9RP, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range: $100 - $146 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Sheraton 2*
Number of rooms: 108
Reservation Options:
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Also Known As:
Sheraton Blackpool
Blackpool Sheraton
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