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Colonial Hotel

465 South Promenade, Blackpool FY4 1AR , England
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24 Reviews from our TripAdvisor Community

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Stoke-on-Trent, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed January 3, 2016

Hi we are the Dawson's and have used this hotel for 19 years we have seen it change hands 4 times Charles security gard still there he is the best so friendly always happy to help Mark the Cheif again known 19 years cannot fault food carvery beautiful met new management last year Paula can't do enough lovely and pleaset... More 

Helpful?
1 Thank napery
TheColonialHotel, Owner at Colonial Hotel, responded to this review

Thank you very much for your review. We as new owners are very happy that being regular guests for 19 years that you enjoyed your stay with us. We aim to provide excellent customer service for our guests and maintain a very high standard throughout the hotel. We are extremely happy that you will be booking again and we look... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 908 helpful votes
5 of 5 stars Reviewed January 2, 2016 via mobile

what can I say! We turned up new years eve soaked cold and very upset after a hotel down the road had cancelled our booking without telling us. So I go wondering looking for someone who might be able to help give us somewhere to stay. They welcomed us in with open arms rushing round to make us feel welcome... More 

Helpful?
1 Thank debscul
TheColonialHotel, Owner at Colonial Hotel, responded to this review

Thank you very much for your review. After your unpleasant experience with another hotel we were more than happy to accommodate you and your family. We are happy to see that you enjoyed your stay with us. We aim to provide an experience that is enjoyable for all ages. We look forward to seeing you in the summer holidays. More 

warrington
Level Contributor
49 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
1 of 5 stars Reviewed December 29, 2015

What a shame what has happened to this hotel we stayed about eight years ago a party of ten we came back three times the manager there then was a guy called Steve he was a great manager.and that was a reason we went back stayed for two nights last month and now the hotel is a shabby run down... More 

Helpful?
Thank ste225858
TheColonialHotel, Owner at Colonial Hotel, responded to this review

Thank you very much for your review. We are disappointed that we were not able to meet your expectations. The hotel is under new management as of March 2015 and we are working our way throughout the building to bring it up to date, the previous owner did very little to maintain the standard of the building. As new owners... More 

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Doncaster, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed November 6, 2015

this is the second time we have been to the colonial hotel once in august and once in october. Staff very friendly Paula, Mrs Singh and her sons. The reason that we chose this place was the entertainment for the children it was brilliant thanks to Emma and her dad and brother, my grandchildren realy had a fantastic time. The... More 

Helpful?
1 Thank donnydude20
TheColonialHotel, Owner at Colonial Hotel, responded to this review

Thank you very much for your review. We are happy to see that you enjoyed your stay with us at the Colonial Hotel. As new owners we aim to create an experience which will leave our guests satisfied and hopefully stay with us again. Our in house entertainment caters for all ages and we are glad to see that your... More 

Level Contributor
30 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
1 of 5 stars Reviewed October 14, 2015 via mobile

There is nothing good about this place It needs knocking down The place is a like a tip. Food rooms bar very very bad It smells I would never stay here again even if it was free The owner needs to read all reviews and do somethink about it instead of just taking people's money

Helpful?
2 Thank Neilcrossland
Newcastle-under-Lyme, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed October 8, 2015

Went Monday to Friday week commencing 5th of October when arrived found it very dirty looking and needed updating and painting.the beds were old and uncomfortable and bedding was dirty shuved up the actic had to Fumigate room as smelly and dirty food not too bad came home early after 2 nights could not stand it any longer

Helpful?
3 Thank F6299AFjohn
Leigh, United Kingdom
Level Contributor
20 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
3 of 5 stars Reviewed October 4, 2015 via mobile

Came here for 1 night on 3rd September family of 2 adults 2 kids. The room was £80 but we paid £10 extra to have a sea front view. What a waste of money that was, couldn't even sit in the window to see the lights what we had paid for, kids had to stand on a chair to look... More 

Helpful?
2 Thank farrah5410
Cheshire, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed September 16, 2015

when at food times we were wacthed over haveing a disablity i eat slow and thought this was very off puting as soon as plate empty they on back waiting take away i felt uncomferble with this i thought it was rude i did tell them this but they carried on doing it it felt they were rushing me i... More 

Helpful?
4 Thank John Phillip L
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed August 27, 2015 via mobile

Stayed here for two nights me my mum and my two kids aged 4 and 11 hotel room needed tlc but bedding and towels fresh and clean beds really comfy we went open minded after bad reviews breakfast was lovely had an evening meal carvery which was very poor .service was bad had to keep looking for staff but when... More 

Helpful?
4 Thank Joleyn I
Level Contributor
86 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
3 of 5 stars Reviewed August 11, 2015 via mobile

We decided on a whim to go to blackpool, unfortunately premier inn was full and we saw this had vacancies. £40 for 2 of us for a room only, toilet was just next door outside. The room was okay and the bed was comfy, could do to be plastered and decorated. You get tv and freeview but no batteries in... More 

Helpful?
1 Thank Gemmad1989
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