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Grand Metropole Hotel

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Grand Metropole Hotel
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3,171 Reviews from our TripAdvisor Community

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Showing 3,166: English reviews
Halifax, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed at this hotel on 12th September as part of a national holiday break .The first room 131 was small an the window was dirty ,trams were passing every few minutes so was very noisy . We asked to be moved at a cost of an extra £40 ,we got room 172 as soon as you opened the door... More 

Helpful?
1 Thank alison s
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

Hi I have booked a room at your grand metropole hotel in blackpool for an anniversary, on arrival was greeted by a nice member of staff we collected the keys. Upon entering the room the furniture was all scratched and old fashioned the wall paper was practically hanging off the ceiling the walls had stains all over them and the... More 

Helpful?
Thank libster23
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

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Liverpool, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed 4 days ago NEW

Arrived 22nd for 4 days, shown to first room frosted glass to Windows, 3 rooms later, ended up on 3rd floor with view that showed top of buildings, paid £400 for 2 for 4 nights bed only, by 4th day felt depressed, this hotel is vile, it is so run down, Smells, and is filthy......Don't stay There it's the pits.

Helpful?
Thank josiemurphy
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

A TripAdvisor Member
1 of 5 stars Reviewed 4 days ago NEW via mobile

My boyfriend and I had booked a room at the hotel for 2 nights, we got to the hotel and checked in and straight away our impressions were not good as the lobby is very old and dindgy looking. We went to our room which was tiny, very basic and old and the place smelt really bad we had to... More 

Helpful?
Thank A TripAdvisor Member
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
2 of 5 stars Reviewed 4 days ago NEW via mobile

Please do not waste your money. Thankfully our hotel was on a 68% offer for a last minute stay and we only paid just over £40 per room, but if I had paid the original price of over £100 I would have cried. The place is so old and I don't understand why the management have not spent a good... More 

Helpful?
Thank Megan S
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Paisley, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

Had booked for a long weekend, Young girl at reception was lovely but my doubts started as soon as i started to walk through the reception area to our room. The wallpaper was peeling off the walls those that actually had wallpaper on them My heart sank as soon as i walked in to the room. It was old fashioned,... More 

Helpful?
Thank nikki g
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Yes it's a tired hotel with peeling paint and more than a few cobwebs but it's cheap, the staff are friendly the bed was clean, the towels were clean and the shower was powerful and warm, the food was hot and edible but the coffee is disgusting and undrinkable, we didn't experience the entertainment so can't comment on that, some... More 

Helpful?
Thank Mandy C
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the staff and the level of cleanliness are noted and have been passed on.... More 

Cottingham
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
1 of 5 stars Reviewed 5 days ago NEW

I don't usually give bad reviews of hotels, myself and wife went for the weekend to se the lights never stayed here before but will be the last the total cost for two days £280 then £3 a day hotel car park £15 a day breakfast the carpets in room minging only one consolation beding clean carpets alleyways also minging... More 

Helpful?
Thank Steven S
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed 1 week ago NEW via mobile

Please don't come here! The pictures don't do anything for this hotel, it smells disgusting the rooms are small and dirty, paid £104 just wish I went straight home and spent the money on a train! bathroom dirty looks like it hasn't been cleaned in months and you only get 1 cushion on the bed each. Can hardly get in... More 

Helpful?
1 Thank Sharon D
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of you stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. Regards, Francis Sheridan. General Manager. More 

Bradford, United Kingdom
Level Contributor
55 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 1 week ago NEW via mobile

Went on another 4 day break, this time with local firm Oakleaf coaches. Arrived at 2.15 and were able to check in and receive key card but not get into the room until 3pm. No problem for me I decided to sit in the conservatory bar with a pint of lager and a good book to read. My room was... More 

Helpful?
1 Thank Helen B
Francis S, General Manager at Grand Metropole Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. I was so pleased to read that all aspects of your stay were to your satisfaction and especially that you felt we offered value for money. Your very positive comments about the staff are noted and have been passed on. We look forward to welcoming... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Internet
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Meeting Rooms
  • Banquet Room
Official Description (provided by the hotel)
The Grand Metropole Hotel, Blackpool is the only hotel in Blackpool which is located between the sea and the promenade, offering uninterrupted views out across the Irish Sea. Close to both the North Pier and the famous Blackpool Tower, this hotel in Blackpool is perfectly located for all of Blackpool's attractions and entertainment venues. ... more   less 

Additional Information about Grand Metropole Hotel

Address: Princess Parade, Blackpool FY1 1RQ, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range: $47 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Metropole Hotel 3*
Number of rooms: 209
Reservation Options:
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Also Known As:
Grand Metropole Blackpool
Hotel Grand Metropole
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