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Savoy Hotel

Queens Promenade, Blackpool FY2 9SJ, England
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1 room 1 adult
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1,661 Reviews from our TripAdvisor Community

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Blackpool, United Kingdom
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 3 weeks ago

this was the second visit, to the savoy. The first time was after a family funeral. The second time was for a relaxing break. The service/staff was good. The breakfast was good, good for value. However the hotel can/could be improved, the décor for one. Windows in the room did not open. Frosted and could not look out. The entertainment... More 

Helpful?
Thank valentino370
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. It’s good to get a balanced view on these matters. Sometimes one has to experience the Hotel for themselves rather than rely on dubious inaccurate reports. Your comments about the disappointing elements of your... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 5, 2016 via mobile

We went here last new years eve and had a good time so thought we would go again this year. BIG MISTAKE the room was too hot windows painted over so they could not be opened shower did not work properly either too hot or too cold no cabaret entertainment had been booked for new years eve breakfast on the... More 

Helpful?
1 Thank Phil B
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

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west yorkshire
Level Contributor
23 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed January 5, 2016

All the staff are very friendly and helpful, the food is marvellous and so plentiful - put on loads of weight again! Weather was lousy over Christmas but we were in a Suite with our own private spacious lounge so spent a lot of time in there. Entertainment very good. Definitely worth the money. You see a lot of the... More 

Helpful?
Thank janeWestYorkshire
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. It’s good to get a balanced view on these matters. Sometimes one has to experience the Hotel for themselves rather than rely on dubious inaccurate reports. I was pleased to read that you felt... More 

Blackpool, United Kingdom
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

Wow what can I say ,i never like giving negative reviews, but this hotel was so dirty ,as soon as you arrive you realise what a mistake you have made just by looking at the state of the carpets , everything is so outdated & if you are using the loo near the bar you have to hold your nose... More 

Helpful?
Thank Stella P
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

Barrow-in-Furness, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 stars Reviewed January 3, 2016 via mobile

We are disgusted with the entertainment that was offered to people that attended the new year party. The man providing the music constantly talked about himself. He asked people did they remember the music of the 1930'S I couldnt believe how bad he was. We spent new years eve in our room he was that bad. We went down for... More 

Helpful?
2 Thank Teresa D
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. However, I do feel it necessary to address a few of the points you raised. The Head Chef Sean goes out of his way to cater to people of all... More 

Bootle, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 stars Reviewed January 1, 2016 via mobile

Booked this hotel for me and my husband for new year booked room with a view and got a room with no window the bed was not even bigger enough for the 2 off us the 2 woman on reception where very rude and not helpful got a refund and we found another hotel which was lovely savoy manager you... More 

Helpful?
1 Thank Marie S
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed January 1, 2016 via mobile

My parents visited here August Bank holiday just gone. On there behalf I am writing this review, I wouldn't normally review for bad places, I just wouldn't return However this place take the mick, so I feel compelled on there part to let people know! First of all, out of a long list of let downs, the main issue were:... More 

Helpful?
1 Thank AbiTrigg
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
2 of 5 stars Reviewed December 30, 2015 via mobile

Booked into the Savoy Hotel for a night away with my children (aged between 12 and 23 so the older ones aren't really children) in between Christmas and New Year 2015. We had booked two twin rooms but on arrival, we found that we had been allocated a double room and a twin room. I informed the young lady on... More 

Helpful?
Thank Andy B
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 18, 2015 via mobile

I was a bit dubious about staying here after reading some of the reviews but I have to say to those people who give it 1 to 3 stars you should get a life. A group of us stayed for 2 nights and it was great for what it is. What it is, is a hotel in need of a... More 

Helpful?
3 Thank malcolm h
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, many thanks for taking the time to post a review. Your comments are very much appreciated and have been passed on to the Staff. It’s good to get a balanced view on these matters. Sometimes one has to experience the Hotel for themselves rather than rely on dubious inaccurate reports. I was pleased to read that you felt... More 

Abergele, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed December 15, 2015

We stayed at the Savoy hotel for two nights. We booked via the internet for two single rooms ,with a sea view On arrival we was given our two rooms & told they where with a sea view. On going into our rooms they where both at the back of the hotel looking into the back yard . We went... More 

Helpful?
Thank john_folwell
Craig H, Manager at Savoy Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your comment on Trip Advisor. Please accept my apologies for those aspects of your stay that you were un-happy with. Your comments about the disappointing elements of your stay have been de-briefed with the appropriate personnel and corrective action taken as necessary. I have recently taken over management of the... More 

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