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Royal Alexandra Hotel

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Royal Alexandra Hotel
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238 Reviews from our TripAdvisor Community

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Showing 238: English reviews
Burslem, United Kingdom
Level Contributor
19 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

I don’t think that I want much from a hotel, decent room, good food etc. But this hotel abused all of these expectations. Glad I didn’t take my cat with me as I could not have swung it around in our room. There was just and I mean just enough room down the bottom of the bed and between the... More 

Helpful?
Thank Michael B
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest, we are sorry we haven't met your expectations on this occasion. All guest comments and feedback are closely recorded and monitored so we can improve our already fantastic service and product. The Royal Alexandra is currently under refurbishment and as you can understand this takes time to complete- the extra lower ground floor rooms are finished and we... More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I've just got back from a 5 day holiday and it was brilliant. Rooms clean and cosy, dining room and cabaret lounge areas very clean and welcoming. Food was amazing and the staff were very helpful. All in all everything exceeded my expectations (as a first time visitor). I definitely will be back.

Helpful?
Thank mark43ayrshire
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest, thank you for your lovely review- great news that you enjoyed your stay with us, if you haven't done so already please LIKE us on Facebook to stay up to date with offers and breaks, hope to see you again soon at the hotel GUEST RELATIONS More 

Dundee, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 1 week ago

had a good time at the hotel rooms very clean ...food good staff excellent .... only 1 gripe went down for breakfast on the last day and decided to sit at a table for 4 after being asked to sit at a table that already had people sitting at it as other tables had to be cleared ...but got told... More 

Helpful?
1 Thank maggie123123
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest thank you for your review, We're glad you enjoyed yourself at the Hotel- not sure what happened at breakfast the time you speak of, maybe the other table was reserved for some reason. We hope to see you again at the Royal Alexandra in the near future GUEST RELATIONS More 

Airdrie, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was clean a bit outdated. friendly staff. Cooked breakfast evening meal once decided you can't change your mind. Entertainment was fine bingo then a singer. Mix of holiday makers young and elderly. Central for the tower, winter gardens ect just 3/4 min walk.

Helpful?
Thank Catherine M
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest, we thank you for taking the time to review us. We are slowly refurbishing the Royal Alexandra but as you can understand this takes time, We do hope you will stay with us again in the future, thanks again GUEST RELATIONS More 

scotland
2 reviews
4 of 5 stars Reviewed 1 week ago via mobile

Booked a mystery tour through blackpool promotions for £99 each and were allocated the Royal Alexandria Rooms were clean, small but adequate , nice fresh linen, food was good even with a fussy teenager amongst us , staff were nice and friendly, excellent cabaret entertainment nightly , what more can you ask for .

Helpful?
Thank chefette01
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest, thank you for taking the time to review us. We're really happy you had a great time at the hotel and hope you will visit us again soon Thanks again GUEST RELATIONS More 

Cowdenbeath, United Kingdom
Level Contributor
2 reviews
5 of 5 stars Reviewed 2 weeks ago

Hotel nice and clean. Food was very good. Staff very friendly and always on call to help. Entertainment very good. Could do with a car park saying that plenty around but would like to keep my car near at hand other wise cant fault hotel.

Helpful?
Thank braandyballs
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest thank you for taking the time to give us a review- we are very happy you enjoyed yourself, hope to see you again soon GUEST RELATIONS More 

England
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We booked through Blackpool promotions & got an excellent deal. For the price, I didn't expect a great standard. I was wrong! We really enjoyed our stay here! The staff were all lovely. A big up to Chris who works the bar in the Cabaret bar. He was always cheerful & happy. We had a lovely 3 course meal every... More 

Helpful?
1 Thank angwilky
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest we are very pleased you enjoyed your stay with us here at the Royal Alexandra. It's always nice to read a lovely review. We apologise for the noise on the corridors however if you mentioned to the night porter or another member of staff i'm sure they would have ensured the corridors were cleared to ensure a good... More 

Stanley, England, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 weeks ago

This is the 3rd year we have been back to the Royal Alexandra hotel found a big change this year meals were very small there was 1toilet roll left for 3 of us which we were all females beds weren't made properly plus there was a 99p bar last year we were there all day and night now the 99p... More 

Helpful?
1 Thank Shirley D
1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

What more can I say than avoid this hotel at all costs. Staff are nasty, rooms are shocking and the hotel is really really dirty. So disappointed with my holiday will never be back to this hotel again. This was a first and last don't anybody waste their money on this place, staff are no helpfull in any way

Helpful?
Thank Jayne R
james b, Guest Relations Manager at Royal Alexandra Hotel, responded to this review

Dear Guest, we are sorry we didn't meet your expectations on this occasion. If you would like to discuss your complaint further please contact me on customer.service@blackpoolpromotions.com GUEST RELATIONS More 

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Kirkcaldy, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Had a great stay with our family at this hotel had a nice clean and comfortable room the full English breakfast was delicious and the family who run the hotel were friendly and very nice .the hotel is situated around from seafront and tram and bus stop .

Helpful?
Thank blondie589
Mark B, Manager at Royal Alexandra Hotel, responded to this review

Thank you very much for your review, we do hope that you book again with Blackpool Promotions on your next holiday to Blackpool. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
Services
  • Room Service
  • Free Breakfast
Official Description (provided by the hotel)
Refurbished town centre hotel right in the heart of the resort close to the Winter Gardens, The Grand and all the amusements your heart could desire,beautiful en-suite rooms for all, including our four poster, doubles, twins triples and large family rooms with cot beds, each room has refreshments and 26 or 32 LCD flat screen TVs.Our hotel serves a buffet breakfast were you can eat and drink as much as you like. Alexandra boasts a coffee shop where morning coffee and afternoon tea is served and we pride in home baking,Evening meals for fill most appetites with a choice of menu with fresh local produce daily. Evening entertainment in our cosy cabaret bar with fun and games for all, If you are peckish call room service for our 24 hour house menu. ... more   less 

Additional Information about Royal Alexandra Hotel

Address: 74 Albert Road, Blackpool FY1 4PR, England
Location: United Kingdom > England > Lancashire > Blackpool
Price Range: $79 - $111 (Based on Average Rates for a Standard Room)
Number of rooms: 87
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