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Riverside Hotel

#6 of 17 Hotels in Kendal
Certificate of Excellence
Hotel website
Stramongate Bridge | Beezon Road, Kendal LA9 6EL, England
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1 room 1 adult
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802 Reviews from our TripAdvisor Community

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Manchester, United Kingdom
Level Contributor
62 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
4 of 5 stars Reviewed yesterday NEW

My partner originally booked for a two night stay in Nov 2015 but we asked to change our reservation at short notice due to widespread flooding across Cumbria. Just back from our stay this afternoon and have nothing but praise for the staff and amenities this hotel offers for the price paid - £169.00 for 2 nights b&b, a 3... More 

Helpful?
Thank veiga2001
Norwich, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Plus points - very welcoming, mid stay issue with room card resolved very quickly. Breakfast cooked well, and not fried where not necessary. As healthy as a full english could be. Wide range of continental options. Key point - ability to bring the dog, and not be charged the earth. Under cover parking is a major bonus, tall enough to... More 

Helpful?
2 Thank scj103
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW via mobile

Stayed Friday and Saturday in February. Seen lots of reviews showing dirty linen etc so did not know what to expect. Pleasantly surprised. Clean tidy and pleasant, hotel a little tired and needs a luck of paint in rooms but certainly NOT dirty. Food from bar was excellent. Well worth trying. Only upset was breakfast buffet not kept hot it... More 

Helpful?
1 Thank Bev C
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you for your visit and nice review. We are pleased to read your comments highlighting our cleanliness, delicious bar food and overall pleasantness of the hotel. We appreciate the feedback and hope to see you again. Thank you. More 

Sedbergh, United Kingdom
Level Contributor
104 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Last weekend we were invited to a family birthday meal in Kendal. Although we live only 12 miles away, the weather forecast promised snow that night, therefore we decided to look for last minute overnight accommodation. We were pleased to find rooms available at the Riverside Hotel, situated only a few minutes walk from our meal venue. Although a little... More 

Helpful?
Thank Colin C
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for spending a night with us and posting your nice review. We appreciate your comments about the service you experienced as well as the cleanliness and accommodation. We hope you'll pop in again the next time you are in Kendal. Thanks. More 

Wirral, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Sent two nights at the riverside 11th and 12th of Jan 2016. Warm welcome on arrival, infact all the staff during our stay were excellent and a credit to the hotel. The room was suprisingly large and well equiped and more importantly clean. The breakfast in the morning was a buffet style with continental or full english and was delicious... More 

Helpful?
4 Thank Pete9164
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thank you so much for your visit. We'll so pleased you found us to be good value for money and we really appreciate your comments about your accommodation, leisure facilities and, perhaps most importantly, our staff. We hope more people will take advantage of our great offers as the one thing that will help the most after the floods is... More 

Preston, United Kingdom
1 review
1 of 5 stars Reviewed January 2, 2016

I paid £350 for two nights at this "spa" hotel and I may as well have stayed at home. The pool was tiny and had children's swimming lessons going on. Not what you want when you're taking your fiancé away. Furthermore the staff were nowhere to be seen. Every time I went to the bar I was having to chase... More 

Helpful?
Thank Adam F
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Although we are very disappointed to read this review, we aren't entirely sure this guest actually stayed with us. For starters, our rate is nowhere near the price quoted in the review. We aim to offer excellent value for money and generally succeed with this for our guests. Secondly, we have not had any swimming lessons in recent memory. Thirdly,... More 

Saint Louis, Missouri
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed December 29, 2015

Really pleasant hotel. Rooms are unusually spacious, very comfortable, clean and modern. Nice facilities at the hotel include a bar & lounge as well as a restaurant. Right by the River Kent, so the sound of the river adds to a restful night's sleep. In the heart of town, so Kendal's shops and sights are all within walking distance, and... More 

Helpful?
2 Thank Stephen M
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks so much for your delightful review of your stay with us. We thank you for your 5* rating as well. We loved reading how much you have enjoyed your dining experience with us and appreciate the constructive feedback on a few bits of staff training that we can easily address. Thank you for recommending us to others and we're... More 

Cambridge
Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed December 28, 2015 via mobile

Like others, we visited around the floods. The ground floor rooms were closed and there was some building noise. Under the circumstances the situation was handled well. The room was reasonably spacious for a uk hotel and the breakfast was good.

Helpful?
3 Thank BeardyGit
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for staying with us whilst we handle the damage from the recent floods. As you say, there is some work going on with the ground floor rooms but we're working hard to finish up as soon as possible. Thanks again and we'll hopefully welcome you back soon. More 

West Sussex, United Kingdom
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed December 21, 2015

I stayed here for a weekend in December whilst in the area to see family. Unfortunately I picked the wrong weekend as it was when flooding hit the whole of Cumbria, including Kendal. Kendal itself was badly hit as the River Kent burst it's banks. However the hotel staff were amazing and coped so well with the difficult situation. They... More 

Helpful?
2 Thank Breakforall
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

We're thankful for your review and that you were able to get in and out of Kendal without (much) trouble during the recent flooding. Thank you for your wonderful comments, especially those about our staff. They went above and beyond during this time. We do hope you'll visit again, perhaps under drier conditions. Thank you. More 

mancs
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed December 12, 2015

We stayed at the riverside just after the floods and am amazed that they managed to keep the hotel running so its a very BIG thank you to ALL the hotel staff for coping with the problem and hope you all get the place up and running 100 per cent soon and have a lovely Christmas too

Helpful?
2 Thank gednw
The_ManagerSLH, Manager at Riverside Hotel, responded to this review

Thanks for visiting and posting your 5* review. You are quite right to thank our brilliant staff. They have done a remarkable job keeping the hotel running and looking after our guests. Thanks again and you have a lovely Christmas as well. More 

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