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Macdonald Swan Hotel

#10 of 14 Hotels in Grasmere
Certificate of Excellence
GreenLeadersBronze level
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Macdonald Swan Hotel
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953 Reviews from our TripAdvisor Community

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Showing 951: English reviews
Level Contributor
14 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Great location. Nice efficient welcome for check in. Room OK but nothing special. Very nice refurbished bathroom. Restaurant staff woeful, no smiles, or etiquette. Menu limited. Maybe its a different clientele it serves, but I have stayed in many Macdonald's and they are all better that this.

Review collected in partnership with this hotel

Helpful?
Thank Steve B
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

We visited here yesterday,lovely friendly staff and a quaint little hotel in the lakes. We had roast beef, which was beautiful and reasonably priced, my partner felt the portions were small but I was full off mine. We got Yorkshire pudding,roasties,carrots and broccoli. I had sticky toffee pudding with cream and my partner had crumble for pudding. All in all... More 

Helpful?
1 Thank niamhrose9881
Doncaster
1 review
5 of 5 stars Reviewed 4 days ago NEW

Good food, great people, tremendous location. We were well looked after and nothing seemed too much trouble. It was a wrench to leave but we will be back before the year is out. We stayed here many years ago and it's likely to be the only hotel in the Lake District we'll use from now on. A mini fridge would... More 

Review collected in partnership with this hotel

Helpful?
Thank michaelbL9254DP
Chichester
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 6 days ago NEW

Very comfortable and professional service. Only quibble was that it lacked information on rooms, hotel policies, breakfast etc - a bit of confusion over what had been booked via bookings.com, even though hhotel called in the interim. Bar Staff a bit morose.

Review collected in partnership with this hotel

Helpful?
1 Thank fionar279
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear fionar279 Thank you for taking your time to write a review on your recent stay here at The Swan Hotel I have passed on your kind review to all the team here at the Swan Hotel. We are looking in the wording on each website, Booking.com and our own to ensure all the information is the same to avoid... More 

Motherwell
2 reviews
2 of 5 stars Reviewed 1 week ago

Very disappointed with our overnight. Lady on reception very pleasant and efficient but breakfast staff looked extremely overworked, not wearing a clean uniform and the actual cooked breakfast was awful. Our room was very dated,beds so soft and our bathroom wasn't clean. Unfortunately I felt the standards of this hotel had really slipped. Have previously stayed here and it was... More 

Review collected in partnership with this hotel

Helpful?
Thank 104fionah
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear 104fionah Thank you for taking the time to post your review regarding your recent visit to the Swan Hotel, Grasmere. We here at the hotel appreciate all reviews whether they are positive or constructive and we share them with the whole team on a regular basis I have discussed your issues with breakfast with my Head Chef and restaurant... More 

Linlithgow, United Kingdom
Level Contributor
52 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed 1 week ago

We have used this hotel a few times and will visit again while near to the lakes it is also very quiet and tranquil and just has a nice atmosphere. The food is well presented and served by friendly staff and reasonably priced with a good choice. Grass mere is a short walk away and worth a visit with its... More 

Review collected in partnership with this hotel

Helpful?
1 Thank Angela E
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear Angela E Thank you for taking your time to write a review on your recent stay here at The Swan Hotel I have passed on your kind review to all the team here at the Swan Hotel. From the kitchen team reference the food to the team for they attention and friendliness. Grasmere is a lovely little village as... More 

Carlisle
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

We stayed for 2 nights as part of a relaxing weekend away, bed was really comfortable and great quality food which was well presented and wide choice of drinks from the bar. Staff were brilliant and really helpful.

Review collected in partnership with this hotel

Helpful?
1 Thank WoodyBear456
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear WoodyBear456 Thank you for taking your time to write a review on your 2 night stay here at The Swan I have passed on your kind review to all the team here at the Swan Hotel. From the kitchen team reference the food to the team for they attention and friendliness Once again thank you for your review as... More 

Blackpool
1 review
3 of 5 stars Reviewed 1 week ago

Ok for a short stay well located and happy to take the dog so that is a bonus. Food was generally good but breakfast was iffy. However being able to dine in the bar accompanied by our border collie helped. Great walking from the front door of the hotel and great views as well.

Review collected in partnership with this hotel

Helpful?
Thank davidjP8745MS
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear davidjP8745MS Thank you for taking the time to post your review regarding your recent visit to the Swan Hotel, Grasmere. We here at the hotel appreciate all reviews whether they are positive or constructive and we share them with the whole team on a regular basis. We are very pleased to welcome all of our 4 legged friends to... More 

Carlisle, United Kingdom
Level Contributor
256 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed 1 week ago

Lovely cosy, friendly, relaxing hotel. All staff were extremely friendly and went out of their way to make the guests feel welcome and valued. Building is very cosy with a nice bar, lounge and dining room. Food was very good quality. Some of the decor is a bit tired looking and whilst it is a very old building it could... More 

Helpful?
1 Thank BillyBear01
gmswangrasmere, General Manager at Macdonald Swan Hotel, responded to this review

Dear BillyBear01 Thank you for taking the time to post your review regarding your recent visit to the Swan Hotel, Grasmere. We here at the hotel appreciate all reviews whether they are positive or constructive and we share them with the whole team on a regular basis. I have passed on your kind review to all the team here at... More 

Middlesbrough
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Lovely stay. Friendly and helpful staff. Comfortable room and bed. Beautiful location. Food and bar prices excessive! Felt like I had been mugged! This review is demanding 200 words so this bit is just 'filling'

Review collected in partnership with this hotel

Helpful?
1 Thank stuz33
Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Built in 1650 as a coaching inn, and mentioned in a Wordsworth poem "The Waggoner", Macdonald Swan Hotel, Grasmere is one of the oldest hotels in the Lake District. Nestled in the Cumbrian countryside, with views across the Fells, our cosy and inviting hotel is ideal for walkers and cyclists. With open sunny vistas in summer and blazing log fires in winter, it's the ideal base for exploring the wonders of the Lake District National Park. Afterwards, relax with a delicious meal in our restaurant or enjoy the convivial atmosphere of the Walkers' Bar before retiring to a traditionally - furnished, comfortable room. ... more   less 

Additional Information about Macdonald Swan Hotel

Address: Keswick Rd, Grasmere LA22 9RF, England
Location: United Kingdom > England > Cumbria > Lake District > Grasmere
Price Range: $139 - $272 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Macdonald Swan Hotel 3*
Number of rooms: 38
Reservation Options:
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Also Known As:
Hotel Macdonald Swan
Macdonald Swan Grasmere
Hotel Style:
#1 Green Hotel in Grasmere
#9 Romantic Hotel in Grasmere
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