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Mercure Hull Royal Hotel

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1,031 Reviews from our TripAdvisor Community

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Showing 1,011: English reviews
leicester
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

After a bad experience the same night in Beverly we booked to stay here. Staff were amazing and upgraded us for free (probably because we explained why we ended up there) The room was very big and clean, everything worked. The shower was amazing all facilities provided. Although very hot in the room we had a peaceful nights sleep (on... More 

Helpful?
1 Thank kiwi73Leicester
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback from your recent stay with us. It is always a pleasure reading such positive feedback and I am especially pleased that your stay more than made up for you disappointing visit to Beverley - their loss is our gain. I do hope you get the opportunity for another 'cheeky night... More 

Leeds, United Kingdom
Level Contributor
13 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 3 days ago NEW

Rip of Lunch...OMG, the food was not good at all. we ordered the pesto,lettuce and tomato sandwich which was described in the most beautiful way.. But consisted on pesto oil, one bit of lettuce and one slice of tomato.. for around £6.. Really!! I make better sandwiches at home.. after complaining at this poor sandwich the staff member brought me... More 

Helpful?
Thank Mand040975
Kirkcaldy, Scotland, United Kingdom
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This was our very first visit to Hull, can't wait to return sometime. We were part of a David Urquhart Coach Party from Scotland and were on a Friday to Monday break. We found the whole experience at the Royal Mercure Hotel excellent. The room was lovely, clean and comfortable. Serviced every day, clean towels provided . We had dinner... More 

Helpful?
1 Thank Grace L
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback from your recent stay at our hotel. I was very pleased to read that your first visit to hull, and therefore the Mercure royal, more than lived up to your expectations. At the Mercure Royal we pride ourselves on giving all our guests a great Yorkshire welcome and service throughout... More 

Sunderland, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at the murcure hull royal for two days it was a beautiful hot staff very helpful and room was very clean and food was exelant would definitley go back again there was lots to do in hull and plenty of places to have a good meal

Helpful?
2 Thank mickbell97
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Mick, Thank you for your review. I was very pleased you enjoyed your holiday. regards David More 

Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 weeks ago

On this occasion we only stayed one night, but have stayed several times in the past. The royal is a lovely building, very central, within the train station and next door to St Stephens shopping centre. Within easy walking distance of city centre and all the museums, theatres etc. Staff are very welcoming and friendly. The lounge bar area is... More 

Helpful?
1 Thank Dibrown1000
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review. I was pleased you enjoyed your stay and found the team friendly and our service and food good. I was sorry to read that you needlessly paid for car parking, I will be discussing with my colleagues how we can make this more transparent for future guests. In relation to our rooms as an historic... More 

Coventry, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

After reading some reviews here we were a little bit wary of staying at this hotel but we need not have worried at all. Had a great 3 night stay at this friendly hotel which is in a really great location. Arrived early and were allocated a room on the front of the hotel. The reception staff were very obliging... More 

Helpful?
1 Thank Kite46
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review. Tripadvisor can be a useful tool when choosing hotels but it is not perfect with the more standardised (cookie cutter type) properties performing better. We have a unique historic property of which we are very proud and a team who care passionately about our guests, I was pleased you enjoyed your stay. kind regards David More 

London, United Kingdom
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 stars Reviewed 3 weeks ago

had 4 nights at this lovely hotel with a coach party trip to hull & this hotel was a real delight obviously a Victorian station hotel to start but beautifully renovated and updated without losing the original character the bar and lounge area so comfortable after a long day sightseeing in Lincoln and York a relaxing place to return to... More 

Helpful?
1 Thank hazel h
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Hazel Thank you for your review. I am pleased you enjoyed your stay. We also think our hotel is fabulous and are very proud that we work in such a beautiful historic property. Hull is a great city with some very exciting things happening, perhaps we will welcome you again next year when we are celebrating the city of... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We stayed on the 20th August for two nights, as a regular guest at the Royal hotel Hull we found every aspect of the hotel to a very high standard. The veried menu in the dining room for diner has an excellent choice of a la carte dishes. The restaurant manager David is very knowledgeable on wines from the hotel... More 

Helpful?
1 Thank alan J
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Alan and Roy, Thank you for your generous review. I was very pleased to read that you enjoyed your stay and that Simon, David Christine and the team did such a good job looking after you. kind regards David More 

Level Contributor
3 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 weeks ago

Just a walk from the train into the Mercure which is very convenient for the traveller. Easy check in and polite reception staff. Luggage room available. Continental breakfast available at a reasonable price, catering for all tastes. Room was spacious and comfortable.

Helpful?
Thank Taryn S
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Dear Taryn, Thank you for your review. I was pleased to read that you enjoyed your stay kind regards David More 

Essex.
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Next door to station (no noise!) and very close to anything you want to see or do in Hull. Clean and comfortable although clientele seemed a bit ancient ( and Im in my sixties!) Air conditioning did not work. Breakfast was worth the money.

Review collected in partnership with Accorhotels.com

Helpful?
Thank Essextown
David C, General Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for your review I was pleased to read you enjoyed your stay regards David More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more   less 

Additional Information about Mercure Hull Royal Hotel

Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range: $65 - $119 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hull Royal Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Kingston Upon Hull
Quality Hotel Kingston Upon Hull
Hotel Style:
#8 Romantic Hotel in Kingston-upon-Hull
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