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Mercure Hull Royal Hotel

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Mercure Hull Royal Hotel
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1,019 Reviews from our TripAdvisor Community

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Showing 999: English reviews
Level Contributor
13 reviews
4 hotel reviews
5 of 5 stars Reviewed yesterday NEW via mobile

Very nice hotel just stayed 2 nights well worth the money very friendly staff good food and locations good bit noisy but you expect it in a town center would stay hear again the all inclusive deal is well worth the money and you get the same things has everyone else it was clean good stock of tea and coffee... More 

Helpful?
Thank Jon S
Shipley, United Kingdom
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Booked very last minute due to work. Check in was pleasant and the ambience of the bar area etc., very nice. Quite impressed so far! Whether due to my lateness of booking or what, I don't know, but I was about as far from reception as I could have been, right over the main rail tracks in what was not... More 

Helpful?
Thank Paul W
Sacramento, Ca
Level Contributor
12 reviews
8 hotel reviews
3 of 5 stars Reviewed 2 days ago NEW

Nice staff, limited parking, excellent location from which one can explore the historic sites on foot. We would stay here again, but would ask for rooms above the second floor to avoid party noise from the ground floor.

Review collected in partnership with Accorhotels.com

Helpful?
Thank WaisalimaMan
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback of your recent stay with us. I was pleased to read that you enjoyed your stay and would return again in the future although would choose a room tay from the noise from functions. Regards David Leadley Customer Service Manager More 

Doncaster, United Kingdom
Level Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Very clean, well kept hotel. Free Wifi (Get code at desk) Nice bar in lobby and a great location right beside train station. Didn't eat breakfast or dinner there but menu looked very good with good selection to suit most people

Helpful?
Thank 364maureens
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for posting your feedback of your recent stay with us. I was pleased to read that you consider the hotel clean and well kept. With a hotel the age ours is (168years) it is always going to be difficult to keep it looking as good as it did when it first opened so i am especially pleased that... More 

Bury St. Edmunds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

I stay here often on business and whilst it's not the most glamorous the staff are always friendly and rooms clean and tidy. Could do with an update but then prices would rise. Ideal location in centre of town and right next to Train station. Always ask for an inside room as can be noisy if at front! Food is... More 

Helpful?
1 Thank Sean67FP
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay with us. It is always a pleasure receiving such positive feedback and I will certainly share this with our teams, especially the kitchen and restaurant teams. I do agree with you about the 'Bourbon marinated sticky pork ribs', they are amazing! Regards, David Leadley Customer Service... More 

London
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I chose the Hotel as it was central and had free parking for residents which was a big plus. The 2 nights visit was for my Elderly Mother of 82yrs who had been a student in 1954 at the Hull teachers training College which is now Hull University. Our stay was very pleasant, staff helpful and polite and very attentive.... More 

Helpful?
1 Thank jumaent1
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback from your recent stay with us. It was really such a pleasure reading your comments of your stay which you considered as 'pleasant'. I was especially pleased that your mother enjoyed her stay and that you would certainly return to Hull and the Royal hotel Regards David Leadley Customer Service... More 

Boston
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

A one night stay with evening meal and breakfast. Evening meal was delicious and whilst mine was perhaps a little small other meals I noticed were very generous. I had the Lamb rump with pearl barley and veg. Décor is old and dated but still very charming, the place oozes old world quality. big reception area, two lifts and two... More 

Helpful?
1 Thank hector2800
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback from your recent stay with us. I was really pleased to read that you had such an enjoyable stay with the service and food provided in our restaurant making such an impression. Your Lamb rump dish is one of our smaller dishes but i believe the quality more that makes... More 

Sheffield, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Stayed here previously and had a lovely stay, comfortable, clean, central location all goof. However this stay we had the breakfast experience and I cannot praise Babs who literally looked after us from bum on seat to leaving breakfast room, a total joy a credit to your hotel, thank-you, nothing was too much trouble.

Helpful?
1 Thank pennyjh155
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback from your recent stay with us. It is always a pleasure ready such positive feedback especially regarding our breakfast offering and the service you received from the breakfast team, particularly Barbara. She is an absolute gem and gets lots of praise from our regular visitors. Regards David Leadley Customer Service... More 

Manchester
Level Contributor
190 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 124 helpful votes
3 of 5 stars Reviewed 1 week ago

Stayed here many times in the past when it was a quality hotel. Mercure have refurbished it, they say! Terrible tiny rooms. The bed so tight in the space that there was only just enough space to put your legs down the side, and only one bedside table as there was not enough space for another. The room was very... More 

Helpful?
Thank ManDebKen
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay with us. I was sorry to read that despite receiving great service from all the staff you encountered and experiencing our great breakfast you did not fully enjoy your stay. I do hope you give us the opportunity to show you just how wonderful Mercure hotels... More 

Point Samson, Australia
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We loved the central location, but the rooms are so small and very hot! Clean and friendly, helpful staff. This is a beautiful old hotel just such a shame about the noise and smallness of the rooms. We stayed two nights but wished we had chosen somewhere else as we had a lot of family to visit. Loved the city

Helpful?
Thank Deb C
David C, Customer Service Manager at Mercure Hull Royal Hotel, responded to this review

Thank you for taking the time to post your feedback on your recent stay with us. I was sorry to read that despite the hotel being clean and the staff friendly and helpful, you did not fully enjoy your stay for which I would like to apologise Kind regards, David Leadley Customer Service Manager More 

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Mercure Hull Royal Hotel is ideally located in the City Centre, adjacent to the Railway Station. The Hotel is next to the St Stephens Shopping complex and the Hull Truck Theatre. Close to Hull's historic Old Town Centre and The Deep Aquarium, everything is just a few minutes walk away. The hotel offers free WiFi throughout and free parking. ... more   less 

Additional Information about Mercure Hull Royal Hotel

Address: 170 Ferensway, Kingston-upon-Hull HU1 3UF, England (Formerly Royal Hotel Hull)
Location: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Price Range: $65 - $114 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hull Royal Hotel 3*
Number of rooms: 155
Reservation Options:
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Also Known As:
Quality Inn Kingston Upon Hull
Quality Hotel Kingston Upon Hull
Hotel Style:
#8 Romantic Hotel in Kingston-upon-Hull
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