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Traveler (218)
Room & Suite (90)
Dining (28)
Overview
Hotel website
E-mail hotel
Mount Ephraim, Royal Tunbridge Wells TN4 8XJ England See on map
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star accommodation
Additional information
Visit Hotel Website
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Rooms
Sep 30Oct 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (823)
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802 results
Traveler rating
289
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154
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35
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LanguageEnglish
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154
64
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Show reviews that mention
All reviewschandelier restaurantroyal suiteafternoon tealovely hotelsandwichessteam roomfour poster bedlovely roomsmall poolquality hotelfollowing morninghuge bathroomlovely groundssmoked salmonsunday nightwedding venuethird floor
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1 - 5 of 802 reviews
Reviewed 5 days ago

I cannot impress upon you how awful the entire experience at this establishment was. I will never return. Afternoon tea was a joke. We were underwhelmed by the food, drinks, venue and customer service.More

Thank emilyhfox
Response from Spa2000, Manager at The Spa HotelResponded 2 days ago

Thanks for your feedback. As you are reviewing a visit which took place nearly a year ago it is very tricky to investigate your comments, especially as you do not give any specific information. Since October 2017 we have acquired new members of staff, a...More

Hotel's Favorite
Reviewed April 27, 2018 via mobile

Pretty much a year to the day, my wife and I returned to The Spa Hotel to celebrate our first wedding anniversary. We had an incredible wedding run by their events team and I'm delighted to see hotel has continued to get better. Our room...More

1  Thank neilmillett
Response from Spa2000, Manager at The Spa HotelResponded May 4, 2018

Thank you for your absolutely wonderful review! We are so delighted you had such an enjoyable visit back to celebrate your anniversary here. It is so amazing to share such special occasions with our dedicated guests over the years, and I'm so pleased this visit...More

Reviewed 5 days ago via mobile

Exterior and reception of hotel was lovely. Sadly that’s as good as it got. Rooms, corridors, lift all need updating and looked very shabby in parts. Our room was £600 for 2 nights - daylight robbery!!! We looked at getting married here and I’m so...More

Thank sarah b
Reviewed 6 days ago via mobile

As Hotels go this was ok. The general areas as well as the rooms were very clean and well presentable. The staff were polite, helpful and hospitable (as should be the case with anyone working in hospitality) and the grounds impeccable and a real oasis...More

1  Thank Flashbuddah
Reviewed 1 week ago via mobile

Lovely hotel, but the chandelier restaurant is out of this world. Probably the best meal we've had. Stunning! Fantastic food, oh my god I can't recommend enough. The hotel is lovely but you can get that anywhere but the restaraunt is something to come here...More

Thank Gemma M
Response from Spa2000, Manager at The Spa HotelResponded 2 days ago

Thank you for your amazing review! We are thrilled that you had such an enjoyable visit to The Chandelier Restaurant and we very much hope to welcome you again soon.

View more reviews
About
Description
This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award ...More winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Restaurant
Room Service
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Banquet Room
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Wheelchair access
Beachfront
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
69
Price range
$97 - $218 (Based on Average Rates for a Standard Room)
Also Known As
The Hotel Royal Tunbridge Wells
,
The Spa Hotel Royal Tunbridge Wells, Kent
Location
United Kingdom > England > Kent > Royal Tunbridge Wells
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Room types
Non-Smoking Rooms, Family Rooms
Number of rooms
69
Price range
$97 - $218 (Based on Average Rates for a Standard Room)
Also Known As
The Hotel Royal Tunbridge Wells
,
The Spa Hotel Royal Tunbridge Wells, Kent
Location
United Kingdom > England > Kent > Royal Tunbridge Wells
Photos
Traveler (218)
Room & Suite (90)
Dining (28)
Pool & Beach (5)
Business Center & Event Rooms (5)
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Nearby AttractionsSee all 131 attractions in Royal Tunbridge Wells
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Questions & Answers
Ask a question
rfmp
April 11, 2017|
Answer
Response from Kim-Neil | Reviewed this property |
No don't think so
1
Vote
Katie S
February 16, 2017|
AnswerShow all 4 answers
Response from Blackers13 | Reviewed this property |
12 midday
0
Votes
Room Tips
"Garden view rooms are probably the best although the front ones are far enough from the road not to be noisy."
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"Ask for a room with Air Conditioning in the summer months."
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"Room 314 was lovely, if you can get upgraded to this one !"
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"Rooms at rear of hotel away from the road"
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