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The Spa Hotel

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The Spa Hotel
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516 Reviews from our TripAdvisor Community

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Showing 506: English reviews
Matfield, United Kingdom
1 review
4 of 5 stars Reviewed 2 days ago NEW via mobile

I stayed at the Spa hotel last weekend with my friend. Check in was quick and efficient reception staff very smiley and helpful. Shannon helped a lot with our queries and was very helpful with our decision on where to dine and provided us with a lot of information regarding the hotel. Once we arrived to our room it was... More 

Helpful?
Thank LauraKey2010
Gloucester, United Kingdom
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

Four of us went to this hotels restaurant for Sunday lunch and I had a very good experience. The restaurant is situated in a very large and beautifully appointed room and the tables are very well spread. The tables were set with good quality linen and of a good size. The staff are excellent and very attentive without being intrusive.... More 

Helpful?
Thank Phil C
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are delighted to see that you enjoyed your Sunday Lunch. I will pass on your kind words to our kitchen team and restaurant staff! More 

Cheltenham, United Kingdom
Level Contributor
103 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
4 of 5 stars Reviewed 1 week ago

The meeting place was chosen by our friends as they know the area better than us. Bit turned out to be a great choice for Sunday lunch. Nice tables with tablecloths, very god service, attentive but not rushed. The food was very good although my starter, Parma ham,figs salad and honey wasn't perfect as the chunks of red lettuce salad... More 

Helpful?
Thank GillXc
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are so pleased that you enjoyed your Sunday Lunch with us. We hope to have the pleasure of welcoming you again. More 

England, United Kingdom
2 reviews
2 of 5 stars Reviewed 1 week ago

My wife and I decided to have afternoon tea with our children at the spa hotel to celebrate our 10th wedding anniversary. We ordered a glass of champagne and tea for 2 whilst our children typically ordered beef burgers. The champagne arrived and had bubbles floating to the top of the glass. However, when drinking the champagne, it lacked the... More 

Helpful?
Thank Paul J
Kent, United Kingdom
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
3 of 5 stars Reviewed 1 week ago

We came to the hotel for Afternoon Tea, based on a recommendation. The hotel is situated in a lovely location, and the surrounding area is very picturesque, I would imagine it's an excellent venue for the wedding. The service was great, the waitresses were very friendly and helpful and we were more than happy with them, the food, however, was... More 

Helpful?
Thank KellyJaneFoodie
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed for a wedding, nice location. Bar could be a bit more cosy, too much like a restaurant for me. Drinks prices reasonable but bar food a bit limited. I feel that the room prices should represent the view and the size, and nit be all the same price, some guests had much bigger rooms than us for the same... More 

Helpful?
Thank Steve T
Basingstoke, United Kingdom
Level Contributor
24 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

A nice hotel which has been refurbished recently. We stayed in a cosy deluxe room which was on the top floor, lovely views. The room is split into 2 by eaves, the bed & dressing area, a cute seating nook area with tea/coffee facility & 2nd tv screen. A sliding glass door leads into the large, light and well refurbished... More 

Helpful?
Thank commonasmuck
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are so glad to hear that you enjoyed your stay and hope to have the pleasure of welcoming you again soon. More 

kent
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We stayed in the most beautiful room with a balcony overlooking the grounds. It was the most perfect stay. I would highly recommend this hotel. Breakfast was delicious and plentiful. The hotel is a great location; just 10 minutes walk from the Pantiles.

Helpful?
Thank maisiemoo4
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are delighted to hear that you enjoyed your stay with us and hope you see you again soon. More 

Level Contributor
16 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago via mobile

We came here as a first weekend away together the hotel itself is beautiful set in amazing grounds. We got to our room a comfy delux with a garden view the room was so lovely and lush i felt like a princess. The breakfast was nice. We spent time in the garden relaxing in the sun so many private spaces... More 

Helpful?
Thank bexjynx
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are so pleased to hear that you enjoyed your stay with us. I will pass on your kind words to Gabriel and the rest of the team. More 

Canterbury, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

A group of us stayed here for a work trip. The hotel was clean with some character. Some of the group were lucky and had temperature control and irons in their rooms, I was however in a single on the third floor. Being pregnant I preferred to use the lift but it was very small and the hotel was busy... More 

Helpful?
Thank NB254
Spa2000, Manager at The Spa Hotel, responded to this review

Thank you for your feedback. We are sorry to read that you were disappointed with aspects of your stay however pleased that you liked the hotel and found our staff lovely. We hope that you choose to return to The Spa on any future trips to Tunbridge Wells. More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Free Parking
Official Description (provided by the hotel)
This 18th century mansion is situated within 14 acres of beautiful gardens and grounds, just a short walk from the town centre. Facilities include 70 bedrooms, spa and leisure club, contemporary bar and award winning restaurant, ample free car parking and wifi. The Hotel has undergone significant, sympathetic refurbishment since it was purchased by the Scragg family in 2007 and is now the Hotel of choice in Royal Tunbridge Wells. ... more   less 

Additional Information about The Spa Hotel

Address: Mount Ephraim, Royal Tunbridge Wells TN4 8XJ, England
Location: United Kingdom > England > Kent > Royal Tunbridge Wells
Price Range: $117 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Spa Hotel 4*
Number of rooms: 69
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Also Known As:
The Hotel Royal Tunbridge Wells
The Spa Hotel Royal Tunbridge Wells, Kent
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