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Best Western Plus Dover Marina Hotel & Spa

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Waterloo Crescent, Dover CT17 9BP England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveler (632)
Room & Suite (324)
Dining (157)
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 10/19/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 10 hotels in Dover
Location
Cleanliness
Service
Value
The Dover Marina Hotel & Spa is a 4-star hotel in Dover. Our stunning seafront location offers views across the English Channel and onwards to France. Set in a stunning 19th-century building with sophisticated and boutique interiors, The Dover Marina Hotel & Spa is one of the best hotel in Dover and beyond. Whether you’re planning to spend a long weekend or a short break in Dover, you will have everything you need, from amazing food to modern facilities. Our luxurious rooms are equipped with air conditioning and modern amenities, ideal for couples, families or groups. The hotel is ideally located within walking distance of the Dover Town Centre, the iconic White Cliffs of Dover and Dover Castle. The hotel also provides excellent access to the Ferry and Cruise Terminals, Dover Marina, and is conveniently located just 10 minutes from Eurotunnel. The hotel boasts 81 beautifully decorated and contemporary styled bedrooms, 3 stylish Function Suites​, Marco Pierre White, Mr White's English Chophouse Restaurant, Wheeler's Fish & Chips restaurant, Waterfront Bar & Lounge, Waterfront Spa & Health Club, including a steam room, jacuzzi, sauna and a fully equipped gymnasium. The Best Western Dover Marina Hotel and Spa is the perfect venue to host conferences, functions and weddings and is ideal for business, leisure, meetings and weddings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Center with Gym / Workout Room
Bar / lounge
Beach
Taxi service
Business Center with Internet Access
Conference facilities
Parking
Wifi
Fitness / spa locker rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
Steam room
Baggage storage
Newspaper
Non-smoking hotel
Outdoor furniture
Sun terrace
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
VIP room facilities
Wardrobe / closet
Flatscreen TV
Iron
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Mid-range
Ocean View
Languages Spoken
English
1855Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
Claire B wrote a review Jan 19
1 contribution
From check in the staff where friendly, polite and helpful. Jessica on reception was smiley, informative and helpful even though it was quite late when I checked in. The room was clean and tidy and stocked with all the essentials. I slept well every night and the food was great. Location right on the seafront is perfect for a walk along the front and to walk into town. I'll stay again when I visit and a special thank you to Jessica.
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Date of stay: January 2022Trip type: Traveled solo
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Response from Rohit Mendonca, General Manager at Best Western Plus Dover Marina Hotel & Spa
Responded 2 days ago
Dear Guest, Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit.
Read more
LizLuton wrote a review Aug 2021
Luton50 contributions23 helpful votes
Hotel's Favorite
This is a very friendly hotel- the staff are the stars. They make you feel very welcome and are very anxious to serve you. Our room had a sea view. It was not huge but very comfortable. We were on the third floor, which was quieter than the balcony floor. The toiletries in the en-suite were good quality and replaced as necessary. The tea and coffee making selection were good and varied. Breakfast was lovely- fresh fruit was very tempting! The hot breakfast was in the buffet and was replenished promptly. The food was tasty, well-presented and beautifully cooked. If I had one complaint, I would have appreciated a change in the daily menu. The position is excellent and the town was within walking distance. We shall definitely return!
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Date of stay: August 2021
Location
Service
Room Tip: Choose a sea view on the 2nd or 3rd floors.
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Response from Rohit Mendonca, General Manager at Best Western Plus Dover Marina Hotel & Spa
Responded Oct 7, 2021
Dear Guest, Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit.
Read more
Stuart R wrote a review Jan 19
1 contribution
Extremely friendly and welcoming staff. Thank you Jessica. Breakfast is great with plenty of options. Rooms clean, some much better than others (particularly bathrooms). Quirky hotel that some may regard as “tired”, but I regard as the best and most comfortable hotel in Dover
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Date of stay: January 2022Trip type: Traveled on business
Helpful
Share
Response from Rohit Mendonca, General Manager at Best Western Plus Dover Marina Hotel & Spa
Responded 2 days ago
Dear Guest, Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit.
Read more
Darren L wrote a review Jan 15
1 contribution
+1
The room was absolutely terrible completely outdated stains on walls stains on Carpet stains on bed. Mould in bathroom. Access to bathroom was ridiculous. Very bad experience overall. Even look like blood stains on the table as In all photos attached. Parking to hotel is ridiculous to find, map given on reception. Staff very friendly but not helpful. Only One good thing about this hotel Restaurant very nice.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Rohit Mendonca, General Manager at Best Western Plus Dover Marina Hotel & Spa
Responded 1 week ago
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. My sincere apologies for the inconvenience caused to you. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Warm Regards, Rohit Mendonca General Manager
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Travelling lion wrote a review Jan 13
1 contribution1 helpful vote
I stayed in this Dover waterfront hotel for a week while my house was being put in order. I have thought carefully about this review, and hope those of you considering visiting will read it carefully. Sure, the hotel is within an old building and has consequent eccentricities as a result. BUT - it has been one of the most memorable stays ever - and I have stayed in hotels all over the globe. Why? Whatever shortcomings there might be with things like broadband, slow elevators, carpets in the corridors a bit old (there is a refurbishment project going on), I have rarely encountered a hotel with such amazingly kind and attentive staff. Let me give you an example. As perhaps a longer-staying person than most, I thought it would be a nice gesture to give my room cleaning staff a tip (all of us should!). The lady comes from Nepal, and I mentioned how much I liked Nepalese food. Would you believe it - the next morning she gave me a lovely Nepalese home cooked delicacy. Above and beyond, but a small kindless so much appreciated and so indicative of all the staff at the hotel - they treat you like family. And that, apart from the amazing location and views from my room over all the way to France --- is why I would urge anyone to stay in this hotel!
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Date of stay: January 2022
Location
Cleanliness
Service
Room Tip: Top floor with views from the window across the Dover Channel
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1 Helpful vote
Helpful
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Response from Rohit Mendonca, General Manager at Best Western Plus Dover Marina Hotel & Spa
Responded 1 week ago
Dear Guest, Thank you for sharing your review. We're very happy to know that you enjoyed the services. Your kind words encourage us to do better and strive for perfection. We would be delighted to welcome you again on your next visit.
Read more
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PRICE RANGE
$89 - $160 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
best western dover marina hotel dover, best western dover marina hotel and spa
LOCATION
United KingdomEnglandKentDover
NUMBER OF ROOMS
85
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Frequently Asked Questions about Best Western Plus Dover Marina Hotel & Spa
Which popular attractions are close to Best Western Plus Dover Marina Hotel & Spa?
Nearby attractions include Get Lost Escape Rooms (0.2 miles), Dover Museum and Bronze Age Boat Gallery (0.2 miles), and The VRVE - Dover (0.3 miles).
What are some of the property amenities at Best Western Plus Dover Marina Hotel & Spa?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and a lounge.
What food & drink options are available at Best Western Plus Dover Marina Hotel & Spa?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Best Western Plus Dover Marina Hotel & Spa?
Yes, free parking is available to guests.
What are some restaurants close to Best Western Plus Dover Marina Hotel & Spa?
Conveniently located restaurants include The Happy Chef, Il Rustico, and Aspendos Dover.
Are there opportunities to exercise at Best Western Plus Dover Marina Hotel & Spa?
Yes, guests have access to a fitness center, a sauna, and fitness classes during their stay.
Is Best Western Plus Dover Marina Hotel & Spa located near the city center?
Yes, it is 0.5 miles away from the center of Dover.
Are any cleaning services offered at Best Western Plus Dover Marina Hotel & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does Best Western Plus Dover Marina Hotel & Spa offer any business services?
Yes, it conveniently offers a business center, meeting rooms, and a banquet room.
Are there any historical sites close to Best Western Plus Dover Marina Hotel & Spa?
Many travelers enjoy visiting Fan Bay Deep Shelter (1.0 miles), Dover Castle (0.6 miles), and Roman Painted House (0.3 miles).
Does Best Western Plus Dover Marina Hotel & Spa have any great views?
Yes, guests often enjoy the harbor view available here.