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Holiday Inn Rochester-Chatham

703 reviews
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Traveler (90)
Room & Suite (42)
Dining (18)
Overview
  • Excellent21%
  • Very good37%
  • Average28%
  • Poor9%
  • Terrible5%
Travelers talk about
“pancake machine”(9 reviews)
“sofa bed”(12 reviews)
“swimming pool”(34 reviews)
Free Internet
Free Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
3.0 Star Hotel
All hotel details
Offers from Holiday Inn Rochester-Chatham
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Rooms
Jan 28Jan 29
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (703)Write a Review
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Traveler rating
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40
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148
242
191
62
40
Show reviews that mention
All reviewspancake machinesofa bedswimming poolhealth clubblack puddingstayed here for two nightsbusiness hotelbuffet stylequiet roomwould stay againleisure facilitiessteam roomdecent sizebusy roadplenty of parkingchanging roomsbreakfast was excellent
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1 - 5 of 683 reviews
Reviewed 1 week ago

We stayed here for two nights for a wedding close by The rooms were spotless with comfy beds, luxurious bathrooms with showers were above average for a chain hotel. It was busy over the weekend but the breakfast was still fresh and plenty of room...More

Thank Herts15
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 1 week ago

Thank you very much for your fantastic 5* review of your recent stay with us. I am really pleased that you found the hotel clean, comfortable and good value for money. I am glad that you had the opportunity to enjoy the facilities that we...More

Hotel's Favorite
Reviewed December 3, 2017

This hotel is pretty good, the staff for the most part was great, and the room was clean. The changing rooms for the leisure facilities could use a bit of updating, but the pool was nice and warm and the hot tub was great. I...More

Thank TrishLovesHabs
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded December 7, 2017

Thank you very much for your fantastic 5* review of the hotel, I am really pleased that we managed to sort the issue with your pj's out for you and restore your faith in the hotel, I just apologise that it took a little longer...More

Reviewed 4 weeks ago via mobile

A large group of us stayed here for a Christmas meet up. Arrived to find out room had no bath so asked to change rooms and was accommodated for straight away. We enjoyed the pool and jacuzzi before meeting for dinner. We had ordered our...More

Thank Brilliana
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 2 weeks ago

Thank you very much for your kind feedback, I am really pleased that you and your friends enjoyed your dinner and stay over the festive period and that you you had great enjoyment and success at the Casino tables. We look forward to welcoming you...More

Reviewed 5 weeks ago via mobile

Stay here for the dickens festival and the staff were great and helpful room was clean tidy and more than adequate although extremely hot a bit noisy if you open window but that’s not there fault would definitely stay again

Thank kearos44
Reviewed December 10, 2017

Stayed in this hotel for a reunion with an association i am in, Bed rooms were comfortable but a bit on the small size my room was number 41, which being disabled found it was a bit of a trek to bars and resturantes. Main...More

Thank fellte2016
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded December 11, 2017

Thank you very much for taking your time to review your recent stay with us. I am pleased that overall you had a great weekend. I do apologise that the disabled lift was not working during your visit, however we do have an alternative entrance...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Center with Gym / Workout Room
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Business Center with Internet Access
Room Service
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Indoor pool
Details
Price range
$74 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
$74 - $114 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveler (90)
Room & Suite (42)
Dining (18)
Pool & Beach (3)
Hotel & Grounds (74)
Business Center & Event Rooms (4)
Bathroom (3)
Questions & Answers
Ask a question
JJJJJJJJJJJJJames
September 1, 2017|
AnswerShow all 3 answers
Response from Garry C | Property representative |
The pool closes at 9.30 and the club closes at 10pm Thank you very much for your interest Garry Cruise, General Manager
0
Votes
suds215
August 25, 2017|
AnswerShow all 8 answers
Response from Karen M | Reviewed this property |
Yes free to residents
0
Votes
Morholidays
July 24, 2017|
Answer
Response from Frederick W | Reviewed this property |
Hi we had a superior room and the other bed was big enough for a full sized adult.
0
Votes
Room Tips
"Ask for a quiet room and they may put you in a nice quiet corner of the hotel!"
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"Splash out on an exec room"
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"Go for an exec room away from the road"
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"Try to keep away from smoking areas in the courtyard.There's a long walk to some rooms."
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