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All reviewspancake machinesofa bedswimming poolhealth clubblack puddingstayed here for two nightsbusiness hotelbuffet stylequiet roomwould stay againleisure facilitiessteam roomdecent sizebusy roadplenty of parkingchanging roomsbreakfast was excellent
We stayed here for two nights for a wedding close by
The rooms were spotless with comfy beds, luxurious bathrooms with showers were above average for a chain hotel.
It was busy over the weekend but the breakfast was still fresh and plenty of room...More
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 1 week ago
Thank you very much for your fantastic 5* review of your recent stay with us. I am really pleased that you found the hotel clean, comfortable and good value for money. I am glad that you had the opportunity to enjoy the facilities that we...More
This hotel is pretty good, the staff for the most part was great, and the room was clean. The changing rooms for the leisure facilities could use a bit of updating, but the pool was nice and warm and the hot tub was great.
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded December 7, 2017
Thank you very much for your fantastic 5* review of the hotel, I am really pleased that we managed to sort the issue with your pj's out for you and restore your faith in the hotel, I just apologise that it took a little longer...More
A large group of us stayed here for a Christmas meet up. Arrived to find out room had no bath so asked to change rooms and was accommodated for straight away.
We enjoyed the pool and jacuzzi before meeting for dinner.
We had ordered our...More
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded 2 weeks ago
Thank you very much for your kind feedback, I am really pleased that you and your friends enjoyed your dinner and stay over the festive period and that you you had great enjoyment and success at the Casino tables. We look forward to welcoming you...More
Stay here for the dickens festival and the staff were great and helpful room was clean tidy and more than adequate although extremely hot a bit noisy if you open window but that’s not there fault would definitely stay again
Stayed in this hotel for a reunion with an association i am in, Bed rooms were comfortable but a bit on the small size my room was number 41, which being disabled found it was a bit of a trek to bars and resturantes. Main...More
Response from Garry C, General Manager at Holiday Inn Rochester-ChathamResponded December 11, 2017
Thank you very much for taking your time to review your recent stay with us. I am pleased that overall you had a great weekend. I do apologise that the disabled lift was not working during your visit, however we do have an alternative entrance...More