We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

Pilgrims Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Pilgrims Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers","shims"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","shims":"(ta.prwidgets.getjs(this,'shims'))"},"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"containerClass":null}
Add Photo Write a Review

249 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 223: English reviews
Zug, Switzerland
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

We had booked a room for 3 adults and got a suite with separate bedrooms. The hotel was very clean and the cleaning spotless. The staff was very friendly and helpful. There were 2 restaurants you could go to, one proper British and the other one with a slightly more French touch. The hotel is located just across from a... More 

Helpful?
Thank Karin E
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your comments Karin, glad you loved the suite! More 

Bromley, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed 1 week ago

I booked a single room for two nights while attending a conference. The room was a good size, and very well-appointed. The hotel staff were all extremely helpful, and the meals I had (breakfasts, and an evening meal in the Dems brasserie) were very good. The hotel has an excellent location, and is extremely good value. I would certainly recommend... More 

Helpful?
Thank E5660KRelainem
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thank you for your recommendation - it means a lot to us. Yes, we have many repeat visitors who love our location and proximity to the Cathedral, the high street and everywhere they wish to visit within the city walls. Perhaps you can come again when you don't have a conference to attend, we'd love to see you? More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
5 of 5 stars Reviewed 1 week ago

Booked two rooms for an overnight trip. Very pleasant rooms but well appointed. Staff very friendly and helpful. Great location being just off the high Street and close to the Theatre. We had to leave very early in the morning and was offered alternatives as we were too early for breakfast.

Helpful?
Thank trebor27
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks for your kind remarks - we're glad you didn't leave hungry. For the future, please be aware breakfast is served all the way to 12 pm so hopefully next time you visit you will have time to treat yourself! More 

Maidstone, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Really clean, comfortable, room was small but we expected that, it was very well kept, staff were amazing and so friendly, smiley and happy, and helpful, helped us with wifi and a map of Canterbury etc, breakfast was fabulous and we would defiantly stay again :)

Helpful?
Thank Lou2Lou2
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks Lou - we have wonderful staff, it's true but we are also fortunate to have really lovely customers who generally appreciate everything we try to do for all our visitors. Thanks again - see you soon! More 

Riberac, France
Level Contributor
35 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Had to pay for parking in a nearby public car park, but £6 for 24 hrs (from the hotel) didn't seem unreasonable for Canturbury. Room rather small, but quaint and comfortable and not too noisy despite facing the Marlowe theatre. Food very acceptable in 'Dens' the associated restaurant, and breakfast just what we needed.

Helpful?
Thank rick p
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks Rick - yes, we can currently give the best value city centre parking for pretty much anywhere in the south of England so good that you could take full advantage of it. Yes, the Marlowe Theatre is directly opposite the hotel but the latest shows finish around 9.55 pm, approximately and the audiences are rarely rowdy or noisy! A... More 

Estes Park, Colorado
Level Contributor
65 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed 2 weeks ago

There is no lift in this little inn but staff always carried our luggage up and down the windy staircase. Our room was small but we had a queen bed, armoire, desk and nightstand. The staff was very accommodating. You have a choice of eating in two places; the hotel bar/restaurant or a cafe with piano bar called Dems. The... More 

Helpful?
Thank Carolyn W
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thanks Carolyn - food in both restaurants is normally of the highest quality so I'm sorry you were a little disappointed in Dems on this occasion. Hopefully you can come back and try us again soon. More 

Sydney, Australia
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago via mobile

Close to centre of old town, Marlowe theatre opposite, Cathedral 100 metres away, and heaps of shopping and restaurants. Because of the age of the hotel lots of squeaky floorboards, but room was great with bottles of water, tea, biscuits, small but modern bathroom, good WIFI! Beautiful Breakfast in French restaurant at front of hotel.

Helpful?
Thank John-Marg46
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

A few squeaky floorboards but no ghosts (we think!). You are quite right John, the hotel is in a 400 year-old building but has great character and, we think, charm. Glad you enjoyed breakfast in Dems! More 

Surrey, UK
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Great location - right in the centre on Canterbury. There is no parking at the hotel but in a public car park about 3 mins walk away. We dropped our luggage and this was taken up to our room whilst we parked - parking is at an additional cost of £6 for 24 hours. My daughter and I stayed in... More 

Helpful?
Thank geharvey
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Thank you for your kind comments and I'm glad everything was to your satisfaction. Perhaps next time you stay you can visit Dems in the evening, we have a wonderful menu and now the nights are drawing in it's especially atmospheric. More 

Sittingbourne, United Kingdom
Level Contributor
21 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Booked a double room for the night as we where going to The Marlowe to see a show.Check in,after 2pm, was smooth and fast,room was very clean,everything you would need at hand,room a bit small but for one night no problem......Breakfast was included and was very good,full English with tea and toast in a very nice setting....check out before 11am... More 

Helpful?
Thank alansally
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Great that you are coming back - hopefully very soon! More 

Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Second time we have stayed at this hotel in a fantastic location just off the high street near the Marlow Theatre and very close to the cathedral. The rooms are modern and clean with the staff checking that the room has been made out perfectly for us. The complementary breakfast in Dems is a bonus although we also ate there... More 

Helpful?
Thank rickyfrog
AndrewLuck, General Manager at Pilgrims Hotel, responded to this review

Hi Ricky Our hotel is located within a 400 year-old building and retaining the character of the place whilst providing up-to-date facilities has always been our over-arching aim. We'd never claim our bathrooms are palatial but hopefully they are up to scratch! Bath towels are not normally tiny so thanks for mentioning, we can check what happened there and we... More 

Questions? Get answers from hotel staff and past guests. Ask a question

61 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (56)
Viewed
Room/Suite (13)
Viewed
Hotel & Grounds (14)
Viewed
Dining (4)
Viewed
Bathroom (5)
Viewed
View from Room (1)
Viewed
Other (19)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (5)
Viewed
Hotel & Grounds (3)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Canterbury hotels
0.2 mi away
Cathedral Gate Hotel
Cathedral Gate Hotel
#2 of 17 in Canterbury
4.5 of 5 stars 357 reviews
0.1 mi away
ABode Canterbury
ABode Canterbury
#7 of 17 in Canterbury
4.0 of 5 stars 1,519 reviews
0.2 mi away
Canterbury Cathedral Lodge
Canterbury Cathedral Lodge
#1 of 17 in Canterbury
4.5 of 5 stars 981 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Canterbury Hotel
Canterbury Hotel
#3 of 17 in Canterbury
4.5 of 5 stars 226 reviews
0.8 mi away
Ebury Hotel and Serviced Apartments
0.8 mi away
BEST WESTERN Abbots Barton Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Laundry Service
Official Description (provided by the hotel)
Under new management as of November 2015 ... more   less 

Additional Information about Pilgrims Hotel

Address: 18 The Friars | Kent, Canterbury CT1 2AS, England
Location: United Kingdom > England > Kent > Canterbury
Price Range: $90 - $243 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Pilgrims Hotel 3*
Number of rooms: 15
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Hotwire, Orbitz, Booking.com, Priceline, Travelocity, Odigeo and Agoda so you can book your Pilgrims Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Pilgrims Hotel Canterbury
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay