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Mercure St Albans Noke Hotel

Traveler (140)
Room & Suite (41)
Dining (16)

About

#9 of 9 hotels in St. Albans
Location
Cleanliness
Service
Value
The Mercure St Albans Noke hotel is a traditional Victorian hotel, located in Hertfordshire. It is accessible via the Thameslink train from London, just off the M25, the M1 and close to the A1, it's a popular venue for business meetings and weekend breaks. There are 110 bedrooms, including 44 deluxe bedrooms and suites as well as having six meeting rooms and a beautiful starlit marquee which seats up to 250 people. With our landscaped grounds, easy accessibility and ample free parking on-site, Mercure St Albans Noke hotel is also a popular wedding venue and very convenient for business meetings.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Center with Gym / Workout Room
Bar / lounge
Business Center with Internet Access
Conference facilities
Spa
Parking
Free internet
Wifi
Internet
Sauna
Indoor pool
Heated pool
Restaurant
Breakfast buffet
Breakfast in the room
Kids' meals
Special diet menus
Banquet room
Meeting rooms
Fax / photocopying
Solarium
Baggage storage
Currency exchange
Newspaper
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Bridal suite
Non-smoking rooms
Suites
Desk
Housekeeping
Room service
Flatscreen TV
Hair dryer
Safe
VIP room facilities
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Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, French, Spanish, Bulgarian and 4 more
993Reviews
14Q+A
100Room tips
Traveler rating
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Popular mentions
Having received a £100 "fine" (plus £46 for handling charges by the Car Hire Company) for "illicit parking" in the Hotel premises a couple of weeks from our stay, I wish to complain for not having been notified by any of the personnel of this new CCTV method adopted in the car
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Response from BobBowry, Guest Relations Manager at Mercure St Albans Noke Hotel
Responded 4 weeks ago
Dear RR-PG, Firstly I apologise for you receiving a parking fine. We do have a third party company manage our car park in order to stop the abuse of the car park as well as keeping it safe and secure. It is not our intention for any of our guests and visitors to be fined. There is ample signage situated in the car park and throughout the hotel, however I appreciate the team had the opportunity to inform you of this and we will certainly take the learning from this and we will improve our communication. We hope this hasn't deterred you from visiting the hotel in the future. If there is anything else I can help with please feel free to contact me at craig.osmond@accor.com Kind regards, Craig Osmond Operations Manager
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Had afternoon tea for my mums 90th birthday for 6 of us on 31st. Fabulous experience. Great selection of food and lovely staff. They provided us with extra sandwiches when we asked and added extra decoration on the table because of the birthday.
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Response from BobBowry, Guest Relations Manager at Mercure St Albans Noke Hotel
Responded 4 weeks ago
Dear Claire W, Thank you so much for your positive review regarding our afternoon tea offering. I hope your Mum enjoyed her 90th Birthday celebrations and we hope to welcome you and your family and friends again in the near future. Kind regards, Craig Osmond Operations Manager
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We chose to stay here as it wasn't too far from Harry Potter Studio Tour and reasonably priced with four star rating. The pictures looked nice and reviews were mostly positive We arrived after a 3.5 hour drive to see a wedding being held in the Marquee attached to the hotel.
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Response from BobBowry, Guest Relations Manager at Mercure St Albans Noke Hotel
Responded 4 weeks ago
Dear Kayleigh81, Thank you for taking the time to review our hotel following your recent stay with us. I apologise for the noise disturbance throughout the evening, we do have a dedicated nights team to monitor noise and guests returning to rooms late at night and we will certainly look in to the door restrictors to ensure our doors softly close. I can assure you we that team work hard to give you a great experience whilst staying with us, therefore we hope you will consider staying with us again in the near future where you will see the improvements taking place within the hotel. I hope you enjoyed your tour of the Harry Potter Studio's. Kind regards, Craig Osmond Operations Manager
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We took advantage of a special 241 deal for afternoon tea for part of my mum's 90th and daughter's 24th birthdays. Staff were so thoughtful and added jewels and happy birthday confetti to the table. Service was great and we were offered unlimited teas and coffees (various
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Response from BobBowry, Guest Relations Manager at Mercure St Albans Noke Hotel
Responded 4 weeks ago
Dear Nicky Y, Thank you for your positive review regarding our afternoon tea offering. It's a pleasure to be part of your mum's and daughters Birthday celebrations. We will share your comments with the team and hope to see you again very soon. Kind regards, Craig Osmond Operations Manager
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Having read some of the more negative reviews on here, I was slightly sceptical about my stay. But I can now confirm what a lovely hotel this is. Yes, the rooms are a little dated but they are clean, the bed is comfy and the shower works. The main selling point for me with this
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Response from Climber11103327991, General Manager at Mercure St Albans Noke Hotel
Responded May 23, 2019
Dear Hargy90, Thank you for taking the time to review our hotel following your recent stay with us. I am delighted to read that you enjoyed your stay with us. We do appreciate your feedback this is very important to us as this helps us improve the service we offer to our guests. We do hope that you will come back and stay with us again when you are next in the area. Kind regards, Siu Mok
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PRICE RANGE
$72 - $166 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
thistle st albans hotel st. albans, noke hotel st albans, thistle st albans saint
LOCATION
United KingdomEnglandSt. Albans
NUMBER OF ROOMS
110
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