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Clarion Collection Hotel St. Albans

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Clarion Collection Hotel St. Albans
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445 Reviews from our TripAdvisor Community

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Showing 438: English reviews
Qualicum Beach, Canada
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Mostly updated hotel with some areas still original ie bath tub. Clean and quiet and a good location for walking to town or the train station. Bus runs right by it. No exhaust in bathrooms which is rather odd. Beds and pillows OK but nothing to rave about.

Helpful?
Thank finfry
Portsmouth, United Kingdom
Level Contributor
29 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed for two nights with my husband. Glad to read that A/C is to be installed as the first night was very uncomfortable, due to the heatwave. However beds are very comfortable and the staff very helpful and friendly. Breakfasts, too are very good. The minute we came through the swing doors everything was smart, light and airy. However, first... More 

Helpful?
1 Thank MoyKwee
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear MoyKwee Firstly may I thank you for taking the time to write a review regarding your recent stay. I am pleased you enjoyed your visit and our freshly cooked buffet breakfast. I have noted your comments regarding your first impressions, being a grade two listed building, there are some elements we must keep however that does not excuse unpolished... More 

Charlotte, NC
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel early September whilst attending a wedding in the area. The initial room we were given was very hot - changed rooms no problems to cooler side of the Hotel. No A/C - only fan provided in hot weather which was barely sufficient. Main complaint was very uncomfortable mattress, which bedding slid off, and pillow felt... More 

Helpful?
1 Thank muffin45
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Thank you for taking the time to comment on your recent stay. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.... More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

Clean, bright, modern hotel with polite, happy and cheerful staff to match. From booking, to check-in, drinks at the bar & breakfast. Everyone we encountered were smiling and happy to engage in conversation. Was a really lovely stay. Will be my first option of hotel for further stays in St. Albans

Helpful?
1 Thank Paul C
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Paul C Thank you for sharing your comments regarding your recent stay. We pride ourselves on offering a high level of customer service and I am pleased we exceed your expectations. We look forward to welcoming you back in the near future. More 

Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Had a one night stay at this hotel on a Sunday night.Lovely clean rooms,great location,very friendly staff.Parking is limited at the hotel,but is only a short walk in the rear of the property.Location is perfect for St Albans Abbey and surrounding bars and restaurants.Would definitely stay again.

Helpful?
1 Thank Andyandsar
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Andyandsar Thank you for taking the time to leave a review regarding your recent stay at Clarion Collection St Albans. I am pleased you had an enjoyable experience. We have an excellent location in the heart of the City Centre within walking distance to all the local amenities We look forward to welcoming you back on your next visit... More 

San Francisco, California
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I've stayed at the hotel before and enjoyed it then. This time round was rather an uncomfortable stay as the rooms have absolutely no A/C and the windows open all of 1 inch to let any evening/cooler air in. The ambient temp during day was around 80F and the room was unbearable at night rendering a good nights sleep a... More 

Helpful?
1 Thank Paul G
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Paul G Thank you for taking the time to share your comments on your recent stay. I am very grateful that you choose to stay with us again based on your previous good experience however I am extremely sorry we did not offer the same quality of stay. We have been experiencing unusually high temperatures over the last few... More 

Glasgow
Level Contributor
62 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I've stayed in lots of hotels but this really was one of the best. Its hard to find fault anywhere at all. A friendly welcome. Clean, modern room. Old characterful ground floor. Good breakfast. A very comfy bed. Great location. Seriously, I can't find a flaw. I'd give it 6 blobs if I could.

Helpful?
Thank Robert L
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear Robert L Thank you for sharing a wonderful review regarding your recent stay with us. I am very grateful for your positive comments and I will ensure these are shared with the rest of my team. We look forward to welcoming you back on your next visit to St Albans. More 

Canterbury, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

A perfectly located hotel for exploring St Albans. This must be one of the friendliest hotels I have ever visited. All the staff were welcoming, helpful and trying all the time to make your stay worthwhile. Rooms are clean, well furnished and comfortable. The place had a genuinely cosy feel to it. Parking in St Albans is a nightmare, but... More 

Helpful?
1 Thank stevenextdoor
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear stevenextdoor Thank you for sharing your comments regarding your recent stay. We pride ourselves on offering a high level of customer service and I am very pleased you enjoyed our hospitality during your recent visit. We look forward to welcoming you back on your next stay in St Albans. More 

Leeds, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

It's a real shame I am writing this review as we had a fantastic time overall at the hotel as a party of 50 for Wembley weekend. Decor was great and most of the staff were very helpful unfortunately my partner left a brand new shirt hung in the wardrobe and after speaking to the hotel it's nowhere to be... More 

Helpful?
3 Thank louised92
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear louised92 Thank you for sharing your comments regarding your recent stay. I have spoken with your partner and explained the reasons why it may have been discarded by error, I do not believe it has been taken by an employee. This is a fault of my team and I have spoken to the department Head and we have implemented... More 

Gaeta
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Exceptional!, Wonderful service from the two lady on reception (if I am not wrong Giulia and the blonde one I don't remember the name pardon) on arrival. Nothing was to much bother. The cathedral within walking distance that are able to visit even though I was in St. Albans in the past. The proximity to S.Peter street with all shops... More 

Helpful?
1 Thank ToniLista
CharleneScanlon, General Manager at Clarion Collection Hotel St. Albans, responded to this review

Dear ToniLista Thank you for a wonderful review regarding your recent stay. I hope my team helped aid a more comfortable stay during a not so pleasant occasion. I will ensure your comments are shared with the team and we hope to welcome you back on your next visit to St Albans. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Business Center with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Clarion Collection Hotel St. Albans is situated in the heart of St Albans historic City Centre, opposite the magnificent Abbey and close to some excellent shopping, restaurants and traditional pubs. St Albans has a wealth of history dating some 2000 years including Roman Occupation. With St Albans Cathedral, Verulamium Park, Roman Museum, Butterfly World, Warner Bros Studio tour of the Making of Harry Potter, Whipsnade Zoo and the Gardens of the Rose so close by, there is something for everyone. Conference Rooms in St Albans This grade II listed landmark building was built in 1911 by Samuel Ryder, donor of golf's prestigious Ryder Cup, to house the business of his successful seed company. It retains many original features including leaded light room screens, sweeping staircase and a magnificent mahogany and stained glass dome. Samuel Ryder's original fireplace surround complete with hand carved initials still stands in his private office which is now the principal meetings/function room. Samuel Ryder Bar & Restaurant, St Albans At the rear of this beautiful building, 60 modern guest rooms were built in 1999 to create a superb hotel. The Samuel Ryder building has been sympathetically refurbished in a contemporary style, yet retaining the period features, to house the reception, our Samuel Ryder Bar & Restaurant and three meeting rooms. The hotel has undergone refurbishment throughout. The public area refurbishment was completed end July 2013 and the hotel is now upgraded to Clarion Collection brand of Choice Hotels International ... more   less 

Additional Information about Clarion Collection Hotel St. Albans

Address: Ryder House Holywell Hill, St. Albans AL1 1HG, England
Location: United Kingdom > England > Hertfordshire > St. Albans
Price Range: $108 - $158 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Clarion Collection Hotel St. Albans 4*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Hotel St Albans
Comfort Inn Saint Albans
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