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Holiday Inn Express Southampton West

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Holiday Inn Express Southampton West
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721 Reviews from our TripAdvisor Community

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Showing 704: English reviews
St Austell, United Kingdom
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

I'm here at the Holiday Inn now. The customer service has been first class, the staff are all so friendly and helpful. Our room is great, although quite hot (a fan is provided). We have just eaten in the bar area and although it seems a limited menu, the food was extremely tasty, hot, and the service was quick. Very... More 

Helpful?
Thank Anna M
Jurgita G, Deputy General Manager at Holiday Inn Express Southampton West, responded to this review

Dear Anna M, Thank your for using Holiday Inn Express Southampton West, and for your kind comments which will be passed on to the rest of the team. The team pride themselves on giving the best possible service and we are delighted we impressed you. Kind Regards June English/Guest Service Manager More 

Horsham, United Kingdom
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed here for 1 night as part of a paulton's park mini break. Great location for this as was only 10 minutes from the park. Hotel staff were very friendly and helpful on arrival and gave our two boys an activity pack when we checked in which was a nice touch. The room was clean and we had a fan... More 

Helpful?
Thank Foody2703
Jurgita G, Manager at Holiday Inn Express Southampton West, responded to this review

Dear Foody2703. Firstly I would like thank you for reviewing our hotel. I am glad you have enjoyed you stay with us. I see you have a few concerns that you brought up in the review, we like to know of these so we will put your views forward to all staff and rectify any problems. As we pride ourselves... More 

London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here as a family of four as it was close to Peppa pig world. Uncomfortable bed and sofa bed, you could feel springs in your back. Shower was broken (had a hole in the tube) which absolutely soaked me when I went to wash the kids. Called front desk and they sorted it out and change tube ASAP which... More 

Helpful?
Thank midwifeycee
Jurgita G, Manager at Holiday Inn Express Southampton West, responded to this review

Dear midwifeycee. Thank you for reviewing our hotel. Thank you for the positive and the constructive feedback you have given us. Staff will be told of the points raised by yourself. I am glad that we were able to quickly solve the problem with the shower. We are in the process of giving time slots for breakfast so breakfast can... More 

Nottingham, United Kingdom
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

I stayed on this hotel for a couple of nights and I am a regular holiday inn customer as I am member of their loyalty program. This hotel is basically not up to standard. The good: Check in and check out were easy enough, I did both when the front desk was not busy but I did not notice chaos... More 

Helpful?
Thank Jose M
Jurgita G, Deputy General Manager at Holiday Inn Express Southampton West, responded to this review

Dear Jose M, Thank you for staying at Holiday Inn Express Southampton West. We are sorry to hear that you were not happy with your stay. The team pride themselves on delivering high standards of customer service and we are disappointed this was not the case in this instance. We are having triple glazing installed starting this week, hopefully this... More 

Norwich, United Kingdom
Level Contributor
17 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

A family of 4 in a family room for 20'000 IHG points. We were welcomed by the hotel staff, our room was clean and spacious. For a mid budget hotel it exceeded expectations. The reception staff went out of their way to ensure we had vegetarian sausages at the buffet breakfast. The breakfast was plentiful and fresh being refilled and... More 

Helpful?
Thank Matt S
Jurgita G, Manager at Holiday Inn Express Southampton West, responded to this review

Dear Matt S. Thank you for such a positive review of our hotel. And as a loyal and valued IHG Rewards Club member we are glad that we gave you the best customer service we could give. We pride ourselves on being Simple , Smart and Spot On. The Staff will be told of your comments We are also glad... More 

Ilfracombe, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Lovely and clean , modern, comfortable rooms. Good location Rooms really hot ( fan provided).breakfast was ok but quite limited and hot food a little dried out. Family friendly. Helpful and friendly staff. We arrived quite late and left after breakfast so didn't use any other facilities.

Helpful?
Thank Melissa N
Jurgita G, Manager at Holiday Inn Express Southampton West, responded to this review

Dear Melissa, Thank you for staying with us and taking the time to review our hotel. We are pleased to hear that you found our hotel to be clean and comfortable. As you mention we do provide fans in bedrooms and we can provide sheets instead of duvets when required, also ice cubes available 24 hrs so please feel free... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 1 week ago via mobile

Stayed here before going on holiday. Room was basic but bed was small (stayed in a double room). It is right next a building site so VERY LOUD at night time. No air con so windows had to be opened. Not the best with the noisy works ongoing. I do hear air con will be installed in January, we will... More 

Helpful?
Thank Mike_sta_review
Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Mike_sta_review We are sorry to hear that your stay wasn't perfect and would like to apologise for the inconvenience this has caused to your family as we always strive to give the best customer service possible. In the near future we are having triple glazing installed to reduce the noise from the road to make to make guests stays... More 

Irving, Texas
Level Contributor
34 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 1 week ago

Everything was wonderful about this visit, but the best thing was something not so much tangible such as the clean and quiet room, delicious full English breakfast, or reasonable price. The best thing was the front desk clerk's obvious and genuine interest in helping me, with a wonderful smile the whole time. I had had a mix-up with another hotel... More 

Helpful?
Thank Philip W
Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear Philip W, Thank you for taking the time to write such a lovely review about our hotel and staff. I will pass on your comments to the staff member who helped you when you arrived here at the Holiday Inn Express Southampton West. I'm very happy you had such a wonderful stay with us as giving the best Guest... More 

Cardiff, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

We stayed here for one night as part of a two day deal for Peppa Pig world. It was ten minutes from the park and easy to find. There are quite a lot of roadworks around the area at the moment which started at 7am so no lie in for us but that's at no fault of the hotels. The... More 

Helpful?
Thank ChantalRose78
Jurgita G, Front Office Manager at Holiday Inn Express Southampton West, responded to this review

Dear ChantalRose78, Thank you for taking the time to review our hotel. We are very happy that you enjoyed your stay with us. We will pass on all you kind comments to the rest of the team. We hope to welcome you back in the near future. Many thanks and kindest regards, Greg C Duty Manager More 

Canterbury, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here during a 2 day trip to paultons park,hotel was only a 10 min drive from the park,easy to find.plenty of car park spaces and easy check in.friendly staff,room was lovely and clean,beds were comfortable,only down side was no air conditioning but we had a fan which helped.breakfast was included and was very nice.plenty of choice,we went swa... More 

Helpful?
Thank tracyb75
Jurgita G, Manager at Holiday Inn Express Southampton West, responded to this review

Dear Tracyb75, Thank you very much for staying with us and for leaving such a wonderful review. We are so pleased to read that you had a great stay with us! We like the comment about the full and happy belly, nice. We are looking forward to welcoming you back. Kind regards, Jurgita Deputy General Manager More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
Holiday Inn Express Southampton West is located off Junction 1 of the M271(off Junction 3 M27). This hotel is an ideal location for visiting Southampton, Paultons Park, Peppa Pig World, Beaulieu, The Isle of Wight, The New Forest, West Quay Shopping Centre and many attractions. The Hotel offers a continental with three hot choices buffet breakfast and free parking. Ideal for both business and leisure travel. Travelling on business the Holiday Inn Express Southampton West is a short distance from Southampton City Centre, and only 7 miles from Southampton Airport. The hotel is ideally located for companies such as Ordnance Survey (next door), Tesco, and IKEA. Southampton General Hospital is a short distance from the hotel also. The hotel is an ideal base for business travel. Looking for time to relax or a short weekend break the hotel is again an ideal choice for individuals and families. If you are taking a Cruise from Southampton stay at the hotel the night before the Cruise with packages and long stay car parking available. All Cruise Terminals are a short distance away. Why not visit the West Quay Shopping Centre, Beaulieu Motor Museum, Paultons Park, Marwell Zoo, The Ageas Bowl, Southampton University and Southamptons Annual International Boat Show. The hotel also offers 2 meeting rooms. All rooms are ensuite and with FREE WIFI. We also have accessible rooms. Why not stay in this excellent southampton hotel and ask about our low rates. ... more   less 

Additional Information about Holiday Inn Express Southampton West

Address: Adanac Park Redbridge Lane, Southampton SO16 0YP, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $79 - $220 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Southampton West 3*
Number of rooms: 105
Reservation Options:
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Also Known As:
Holiday Inn Express Southampton West Hotel Southampton
Holiday Inn Southampton
Southampton Holiday Inn
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