We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure Southampton Centre Dolphin

Show Prices
Enter dates for best prices
powered by PriceFinder
Best prices for your stay
Check In Check Out
Please enter your travel dates to continue
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Mercure Southampton Centre Dolphin
View Map
Add Photo Write a Review

1,329 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,268: English reviews
doncaster
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
1 of 5 stars Reviewed 4 days ago NEW via mobile

£175 a night so I guess my expectations were reasonably high. I was so disappointed. The hotel is obviously an old building and Mercure have just not kept it in a good state of repair. My room was noisy (no sleep),fusty and poorly decorated. The Windows, curtains and furniture were dirty. Peeling paint on the walls. I did complain and... More 

Helpful?
Thank obagDoncaster
Plymouth, United Kingdom
Level Contributor
68 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

We stayed here, like many, the night before joining a cruise ship. The hotel is like many - nice downstairs but the rooms are a bit tired. Carpet needs steam cleaned etc. Very warm rooms - needs better aircon! Breakfast was great - v friendly staff and good selection. Car park chaotic and very difficult to find a space.

Helpful?
Thank Angrydoc
Edinburgh, United Kingdom
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
1 of 5 stars Reviewed 6 days ago NEW

This hotel is very tired and in need of a full refurbishment. Our room had a carpet laid on top of an existing carpet resulting in lumps and humps all over. The tiles on the bathroom floor were cracked and loose, overall the bathroom was quite dirty with black marks on grout etc. Windows would not close properly in the... More 

Helpful?
Thank robert M

Travelers are raving about these Southampton hotels

Wollongong, Australia
Level Contributor
29 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Our 2nd stay pre cruise. We booked a privilege room and had a room in the new addition Adonia. Room. Lovely and clean modern bathroom and plenty of room for a night. A great sleep and fresh breakfast was had. Will stay again if ever back in England to cruise

Helpful?
Thank jenf61
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for 2 nights in the heatwave! Rooms really hot even with air conditioning unit. Rooms a little dated but adequate. Nice breakfast and a reasonable position for dinner out with restaurants within walking distance. Customer carpark to rear but even hotel residents had to pay!

Helpful?
Thank Vicky C
Brazil
Level Contributor
119 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
5 of 5 stars Reviewed 1 week ago

I stayed at the Mercure Dolphin for three nights pre-cruise. Check-in was smooth. People at the Front Desk were very friendly and helpful. The Hotel is walking distance to many restaurants, pubs, bars, big and small stores, ice cream parlor, Historic Sites, parks, supermarket and shopping centers. The room was nice, clean and wide. Coffee maker was a good thing... More 

Helpful?
Thank Alohanuiloa
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Alohanuiloa, Thank you for your recent review. I am delighted to read that you enjoyed your stay and that our front desk team were very friendly and helpful. We hope to see you back here before your next Cruise. Kind Regards, Ed C More 

Prestbury, United Kingdom
2 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Excellent location right in the city centre with its own spacious car park. Accessed from 'Back of the walls' use this in your sat nav to find it easily. Booked a Privileged room which was large and spacious with separate bathroom and sitting lounge room. Our only criticism was that in our room 104 there were no drawers for clothes.... More 

Helpful?
Thank squizwas
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear squizwas, Thank you for your review of the Mercure Southampton Centre Dolphin Hotel. I'm glad you found us to be an excellent location and enjoyed a spacious bedroom. We hope that you the wardrobe and shelves enough to store your clothes. Many Thanks, Ed C More 

Edinburgh, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This is a great hotel , good food , good for cruising from Southampton, clean rooms, helpful staff.In the centre with plenty off places to eat , great choice off breakfast mmmm would definitely recommend it.

Helpful?
1 Thank fisherlass
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear fisherlass, Thank you so much for your recent review on the Mercure Southampton Centre Dolphin Hotel. We are delighted you had such a great stay and enjoyed our helpful staff, clean rooms and good food. We hope to welcome you back soon. Kind Regards, Ed C More 

Leigh-on Sea, United Kingdom
Level Contributor
101 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

The four of us are laughing now but not so much during our actual stay! We (2 couples) booked a one night stay prior to going on a cruise. Two receptions desks each attempting to resolve problems, queue built up behind us ominously. Must have waited a good 15/20 minutes. Bearing in mind both couples had booked AND PAID IN... More 

Helpful?
Thank Liz H
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Liz H, Firstly Thank you very much for your detailed review and we thank you for being so lighthearted about some of your concerns. I am delighted you had your "BEST" meal ever here at in our Signature Restaurant. Our Head Chef and his team are thrilled with your comments. There are many aspects of your review which we... More 

Stanley, Falkland Islands
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed 2 weeks ago via mobile

I booked a room for my granddaughter and her friend. I used my MasterCard to secure the room, but they took payment before we arrived and with no pin number being used caused a block on my card. The room was £282 for two nights and no cancellation policy. For this I thought my granddaughter would get a good room,... More 

Helpful?
Thank Dave_Alana
Ed C, General Manager at Mercure Southampton Centre Dolphin, responded to this review

Dear Dave_Alana, Thank you for your comments. By the sounds of it you may have booked a Prepaid Rate with us. This is the only occasion where we charge the card for payment in advance of arrival and as part of the Terms & Conditions within the rate it is non amendable and non refundable. If this is not the... More 

Questions? Get answers from hotel staff and past guests. Ask a question

303 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (278)
Viewed
Dining (10)
Viewed
Hotel & Grounds (26)
Viewed
Bathroom (33)
Viewed
View from Room (7)
Viewed
Room/Suite (67)
Viewed
Business Center/Function Rooms (1)
Viewed
Other (134)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (25)
Viewed
Room/Suite (8)
Viewed
Dining (7)
Viewed
Hotel & Grounds (3)
Viewed
View from Room (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Southampton hotels
0.6 mi away
Novotel Southampton
Novotel Southampton
#7 of 24 in Southampton
4.0 of 5 stars 1,446 reviews
0.2 mi away
Premier Inn Southampton West Quay Hotel
0.6 mi away
Ibis Southampton Centre
Ibis Southampton Centre
#9 of 24 in Southampton
3.5 of 5 stars 844 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Holiday Inn Southampton
Holiday Inn Southampton
#15 of 24 in Southampton
3.5 of 5 stars 953 reviews
0.2 mi away
Grand Harbour Hotel
Grand Harbour Hotel
#17 of 24 in Southampton
3.5 of 5 stars 1,367 reviews
0.6 mi away
Premier Inn Southampton City Centre Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Center with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Southampton Centre Dolphin hotel is a stunning Grade II listed 4 star hotel located in the heart of Southampton - offering a modern and contemporary feel, while maintaining its traditional appeal. Perfectly located to explore the historic old town and walls, extensive shopping centre within walking distance and the perfect place to stay before and after your cruise with park and cruise packages available.Free Wifi available throughout the hotel.Privilege rooms now available. On site car parking available however there is a charge for this service. ... more   less 

Additional Information about Mercure Southampton Centre Dolphin

Address: The Dolphin 34-35 High Street, Southampton SO14 2HN, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $83 - $253 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Southampton Centre Dolphin 4*
Number of rooms: 99
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, Travelocity, Hotwire, Priceline and ACCOR so you can book your Mercure Southampton Centre Dolphin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Southampton Centre Dolphin Hotel Southampton
Southampton Dolphin Hotel
Hotel Style:
#7 Luxury Hotel in Southampton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing
Enter dates for best prices
Check In Check Out
Price Your Stay