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Holiday Inn Southampton

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Holiday Inn Southampton
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1,024 Reviews from our TripAdvisor Community

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Showing 993: English reviews
Portsmouth, United Kingdom
Reviewed yesterday NEW

This is the worst hotel in the world! No heating has been on in this room for weeks; the bathroom is really grotty with mildew all over the bath/shower & we were kept awake until after 5.30 am by a drunken couple in the room above cursing each other with her slobbering 'but I love you!' with their TV on...

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Helpful?
Thank Johnk46
Market Harborough
Reviewed 4 days ago NEW

We have used this HI several times for a pre cruise. Room was fine on 8th floor as usual and the refurbishment is quite good - we were checked in promptly and courteously. Booked dinner for 7:30 and grabbed a drink at the bar first. We were seated quickly but soon sensed an atmoshphere amongst diners that they had been...

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Helpful?
Thank LAKTEX
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your review. Please accept my sincere apologies for the shortfalls experienced during dinner service on this occasion and be assured that we are working hard to resolve this immediately. I would ask that you consider affording us the opportunity to extend you a warm welcome back and to demonstrate that your experience on this occasion was not...

Southend-on-Sea, United Kingdom
Reviewed 5 days ago NEW

We asked for a room with a view and were allocated one but it was not made up! Profuse apologies from mortified check in staff and a more than satisfactory substitute provided. View it certainly did have of the water and of Queen Mary 2 when we woke up after avery comfortable sleep. Great shower too. Enjoyable breakfast which was...

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Helpful?
Thank 490theos
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your review of our Hotel following your recent stay. I am happy to read that you had a nice stay with an enjoyable breakfast experience. I do hope we have the pleasure in welcoming you back to the Hotel in the future. Kind regards Sam

Southampton, United Kingdom
Reviewed 6 days ago NEWvia mobile

We went to a new year eve party and stayed over, party and food was good fun and nice food. As we booked room was able to use pool free which was nice, room was on 1st floor would of been better higher for view but was fine.

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Helpful?
Thank michael b
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your feedback following your recent stay at the Holiday Inn Southampton. I am happy to read that you enjoyed our New Years Eve party with us, and I hope we can welcome you back again in December 2017. Please when you book to stay again do feel free to request a room on a higher floor where...

Aberdeen, United Kingdom
Reviewed 1 week ago

check in was very good staff helpful ,meals not so good .breakfast was a shabbles, the hotel caters for cruise partys they have a buffet breakfast which if they ran out of food you had to wait they need a bigger serving area,

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Helpful?
Thank dalzer2015
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your feedback following your recent stay at the Holiday Inn Southampton. I am happy to read that our Reception Team Members were helpful upon check in. Your comments about Breakfast have been taken on board and passed to the relevant Manager. I hope we can welcome you back to the Hotel in the future so we have...

Colchester, United Kingdom
Reviewed 1 week ago via mobile

I stay in a Holiday Inn most weeks across the UK and I can safely say this is one of the worst. Rooms incredibly dated, no water bottles provided in the room (no bottled water available behind the bar either), parking expensive, No toothbrush kits available at reception, room too cold. I will be going back to my usual Holiday...

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Helpful?
Thank Essexcouple89
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your comments following your recent stay. I would like to apologise for the shortfalls you experienced during your stay, this was not up to our usual standard. Kind regards

New Delhi, India
Reviewed 1 week ago

Well located, decent hotel with friendly staff. Comfortable rooms with free WiFi. Small bar & restaurant next to Lobby area with some real good food options. Variety of breakfast is average. Very near to shopping Mall. Stayed there for a couple of days for Business travel outside the busy London area as the place is pretty quiet.

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Helpful?
Thank Deepak1708
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your review of our Hotel following your recent stay. I do hope we have the pleasure in welcoming you back to the Hotel in the future. Kind regards

Bournemouth, United Kingdom
Reviewed 1 week ago via mobile

Stayed here with my family after watching the football. We were welcomed by a very helpful and polite Receptionist and we checked in, the rooms were OK clean enough and fairly modern. The restaurant staff were excellent and so were the bar staff in the evening. however....Breakfast was very disappointing and probably the worst I have had at a Holiday...

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Helpful?
Thank TJD5
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your feedback following your recent stay at our Hotel. Please accept my sincere apologies for the less than satisfactory Breakfast experience you had during your stay. Please do email me on admin@hisouthampton.com if you would like to discuss this any further. Please be assured your comments have been passed onto the Food & Beverage manager who can...

Cardiff, United Kingdom
Reviewed 1 week ago

Close to cruise terminal,warm welcome from front of house,310 room very clean warm,and great view of cruise ship.booked evening meal and breakfast,I thought price was good for the hotels location,also free wifi in room,car parking very good,disabled parking right outside of main entrance,

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Helpful?
Thank mags4922
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you very much for your positive review following your recent stay at the Holiday Inn Southampton. I do hope we have the pleasure in welcoming you back to the Hotel in the future. Kind regards Sam

Brixham, United Kingdom
Reviewed 1 week ago

Handily placed for cruise terminal, which is why you'll usually find the lobby packed with people awaiting transport to cruise terminal! Friendly check in, rooms good - simple things like a light, mirror and hairdryer all within reach of each other - revolutionary!!!! About 10 min walk to city centre. Only let down by unusually poor breakfast buffet So ,...

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Helpful?
Thank tony B
Sam I, Guest Relations Manager at Holiday Inn Southampton, responded to this review

Thank you for your review of our Hotel following your recent stay. I would like to apologise for the less than satisfactory Breakfast experience you had during your stay, this was not up to our usual standard. I do hope this experience will not deter you from visiting us again in the future. Kind regards

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Center with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Banquet Room
Official Description (provided by the hotel)
The Holiday Inn Southampton is situated in the heart of Southampton City Centre, with views over the waterfront and close to the M3 and M27 motorwaysThe Holiday Inn Southampton is located next to all Major Cruise Terminals making it the prime hotel for your Pre Cruise Stay. A pre cruise package rate is available which includes Breakfast, Car Parking and Transfer to the TerminalDuring your stay you can take advantage of West Quay Shopping Centre, day trips to the Isle of Wight, New Forest, and Paulton's ParkThe Holiday Inn Southampton is host to the PSP Southampton Boat Show. The hotel is centred in the heart of the show ground making it the ideal location to stay. Package rates available direct at the hotel.The hotel consists of 130 en-suite, air conditioned bedrooms with high speed Internet access, Spirit Health Club, Conference Centre, Restaurant, Bar and LoungeOur facilities also include 24 hour Room Service and free use for our residents to the Spirit Health Club which includes an indoor swimming pool, gym and sauna.The Holiday Inn Southampton has 5 Meeting Rooms and can accommodate up to 180 delegates, ideal for meetings and all special occassions. All rooms have air conditioning, wireless Internet access and all day tea and Starbucks coffeeAccessible & Family Rooms available. Kids Stay & Eat Free(Terms and Conditions Apply) ... more   less 

Additional Information about Holiday Inn Southampton

Address: Herbert Walker Avenue, Southampton SO15 1HJ, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $82 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Southampton 3*
Number of rooms: 235
Reservation Options:
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Also Known As:
Holiday Inn Southampton Hotel Southampton
Southampton Holiday Inn
Hotel Style:
#6 Family Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Southampton staff and other travelers.
22 questions
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See all questions (22)

Questions? Get answers from Holiday Inn Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Do not go there!”
 of 5 bubbles Johnk46, yesterday | Read review
“If you want a view go high”
 of 5 bubbles 490theos, 5 days ago | Read review
“Higher floor”
 of 5 bubbles Deepak1708, 1 week ago | Read review
“310 easy access for wheelchair user”
 of 5 bubbles mags4922, 1 week ago | Read review
“Side rooms overlooking river test best”
 of 5 bubbles tonyB774, 1 week ago | Read review
5 of 5
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