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Novotel Southampton

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Novotel Southampton
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1,614 Reviews from our TripAdvisor Community

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Showing 1,498: English reviews
South Denmark, Denmark
Reviewed August 4, 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank visit0rdk
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Gothenburg, Sweden
Reviewed August 3, 2015

We´ve stayed here twice now and both have been great experiences. The hotel is a 5 min walk to the RCCL terminal and the breakfast is nice. Rooms quiet and nice appointed. It´s tucked in between two Ibis and has a TGIF and Mc Donalds across the parking lot. Also the big city shopping mall is also within walking distance.

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Helpful?
Thank HerrOlsson
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guest, The team and I very much appreciate your comments. I am so pleased that you choose to revisit us and you had great experiences. We are glad to hear you like our hotel and location. I hope we can welcome you back to Novotel Southampton in the near future. Regards Patrick Le Henaff General Manager Novotel Southampton

Nottingham, United Kingdom
Reviewed August 3, 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank jabaz15
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Poole, United Kingdom
Reviewed August 3, 2015

We stayed for 1 night and that was long enough. The room was an okay size if you kept the bathroom doors closed, but the separate toilet was peculiar, very dated and did not flush properly. The shower tray was very high and a potential slip hazard but there was no anti slip mat. Toiletries minimal and a tiny space...

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Helpful?
Thank Justonemoreholiday
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your feedback. While I wish you had a better experience it is feedback like that we learn from and use to improve. I am sorry about the flush issue. We are improving our bedrooms with new carpet. We hope we will be able to see you again in a near future. Kind regards,...

London
Reviewed August 2, 2015

Review collected in partnership with Accorhotels.com
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Helpful?
1Thank ade99
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Sandnes, Norway
Reviewed July 31, 2015

We have been there several times, and will again. A friendly hotel, good Food and service. Close to the Quay side for us who are cruising and there is a good shopping senter across the road for the last minute shopping.

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Helpful?
Thank Rooty2013
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear loyal Guests, Thank you again for your great comments. I am very happy to see you had a great time and you enjoyed the location of the hotel, the staff and the good food. See you soon, Kind regards, Patrick Le Henaff general Manager

west yorkshire
Reviewed July 30, 2015 via mobile

Stayed here 3 nights while visiting peppa pig world ,on arrival I was told by 2 staff members I'd got the wrong week that I was clearly booked in the following week it was only when I got my email out with date on they found I was correct I found this really bad service I'd driven 5 hours to...

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Helpful?
1Thank dawn b
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, First I want to thank you for your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. The issue about the booking is an exceptional situation and please accept our apologies. I do hope this experience will not deter you coming back. Kind regards, Patrick...

Esbjerg, Denmark
Reviewed July 29, 2015

A decent mid-range hotel, very conveniently located for the cruise port. We walked from the hotel to the ship. Staff at reception were extremely friendly and service-minded, unlike staff in the breakfast restaurant (the breakfast buffet was very un-inspiring and bland). Rooms are standard rooms for the Novotel chain, but could do with renovation. We did find everything in full...

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Helpful?
Thank Dorthe H
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your comments. I am happy to see the location of the hotel was extremely convenient for you and good for shopping. Happy also to see you found the staff friendly. Your constructive comment about the breakfast will help us to improve our buffet. We hope we will see you again in a very...

Peterborough, United Kingdom
Reviewed July 28, 2015

Review collected in partnership with Accorhotels.com
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Helpful?
Thank gpalmer711
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Atlanta
Reviewed July 27, 2015

We arrived on a Sunday after our flight from the states. It was very busy when we arrived about 10:30 AM with lots of cruise passengers leaving. We were able to get into our room about 12:30, which we were thankful for as it was raining outside, and we were jet lagged. The room was small but adequate. The included...

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Helpful?
Thank ATLcruiser
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for taking the time providing us your comments. I am very please to see you had a good time you find the staff friendly and had a nice breakfast. I am sorry if you had an issue with the air cooling. I hope this will not deter you comming back to Novotel. See you...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $90 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
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Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Southampton staff and other travelers.
45 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any as its all well kept.”
ABH542, 5 days ago | Read review
“The superior rooms have better bathrooms”
Hugh_traveller212, 2 weeks ago | Read review
“Don't bother. There are plenty of other hotels in the area.”
P2963ZCjohng, 3 weeks ago | Read review
“Ask for it!”
X7432UOrichardb, 3 weeks ago | Read review
“make sure you pick a big room”
katieweezavisser, Mar 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question