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Novotel Southampton

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Novotel Southampton
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1,614 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Southampton
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Showing 1,498: English reviews
Reviewed 1 week ago via mobile

Stayed here for two nights great hotel close to the town and docks all walking distance. Good pool and breakfast is very good and the staff are great. Tgi Friday by the hotel and good selection of shops it was a shame Wilkos were not open during our stay as it was over the road.

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Helpful?
Thank Ron S
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Ron, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the future. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Brighton and Hove, United Kingdom
Reviewed 1 week ago via mobile

Booked this hotel online due to its proximity to the centre of town. The check in went seamlessly, the rooms were clean and tidy and the bed was massive. The hotel itself has a pool , a gym, restaurant and a bar. Also has a large banquet suite for weddings etc. The food is really good and quite reasonably priced...

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Helpful?
Thank Rob E
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Rob, Thank you very much for taking the time to post your comments. It was pleasure to read that you had a pleasant stay and your room met with your expectations. I will pass your comments on to the team and once again thank you very much. We look forward to welcoming you back in the near future. Regards,...

Blackpool, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel was beautiful. Really close to the Cruise Terminal. Shame we weren't staying longer really. The rooms were spotless and had everything you could want. The breakfast was lovely. Everything was hot and appeared fresh. Would definitely use this hotel again if we stayed in Southampton.

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Helpful?
Thank keeleyainsworth1976
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you very much for your kind review. It is much appreciated and I can assure you that my team will be delighted to hear that you enjoyed your stay. I look forward to welcoming you back again very soon. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

oldham
Reviewed 2 weeks ago

we arrived ion the sunday for a overnight stop before our cruise, we have stayed here 14 times in the last 10 years, 4 last year alone. the place was packed for a cartoon convention which had been going on all w/end, the downstairs area was full so we booked in and went straight up to our room.we could not...

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Helpful?
Thank bigsutti
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to write a review. I am sorry that on this occasion that you were disappointed with your stay. We treat all of our comments with the utmost seriousness and we will be investigating this matter accordingly. Again thank you for your thoughts and we are looking forward to your next stay with...

Singapore
Reviewed 2 weeks ago

The hotel staff are very good - the receptionists were really friendly and helpful, the restaurant staff very considerate too. The pool and sauna are an unusual feature but in good condition, although seemingly little used. The disabled changing room is enormous. The downside to these premium facilities is that the gym is a somewhat small as a consequence. Breakfast...

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Helpful?
Thank George H
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear George, The team and I very much appreciate your comments. We are so pleased that you had an enjoyable time during your stay with us and I am very sorry about the disappointment with the noise issue. I hope we can welcome you back to Novotel Southampton in the future. Regards, Marta Koman Food and Beverage Manager Novotel Southampton

London, United Kingdom
Reviewed 2 weeks ago

Central location near to the train station. The staff are very friendly and helpful. The rooms are fairly basic, but the beds are comfy and the linen/towels are very nice. There is a good selection of food for breakfast. The gym is pretty basic, but sufficient for a quick workout. The only downside can be that the price of the...

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Helpful?
Thank Hugh_traveller212
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am glad to see you had a great time with us and we hope we will see you again in a very near future. Your visit was during a special event, Ocean Business, when the activity in Southampton is extremely high. I am sorry if this was not expected. I...

Maidstone, United Kingdom
Reviewed 2 weeks ago

If you're looking to stay in a cheap hotel very close to the centre of Southampton then this place is for you. The rooms were comfortable, safe and spacious - bathroom was big and had a separate toilet. The pool / gym area had great facilities and was very clean however the changing rooms were extremely small and only had...

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Helpful?
Thank Adam D
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Adam, Thank you very much for your stay. I am glad to see you had a good time and we hope we will see you in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Norwich, United Kingdom
Reviewed 2 weeks ago

Why was I offered a room at £280 for 5th instant when trivago offers £99 on that night for the same room. What are you playing at ! And I have been a member with you for years ! Explain or fire the manager .

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Keith P
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Keith, Thank you for your stay. I am sorry if the rate of the hotel was not in your budget on that night. As a Loyal guest, you know that booking in advance is the solution to benefit of the best rates and enjoyed great regular promotional offers. You also should know that No other web sites, than Novotel.com...

Sydney, Australia
Reviewed 2 weeks ago

Good location. Easy to get to. Easy parking. Comfortable room. Very helpful and friendly staff. Reasonable food. Great spot for exploring Southampton and the area. We had a car and did day trips to both Bournemouth and Portsmouth

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peter G
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Peter, Thank you for taking the time to write a review. I am delighted that you enjoyed your visit. I look forward to seeing you again in the future. Kind regards, Marta Koman Food and Beverage Manager Novotel Southampton

Bexleyheath, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here to avoid problems with travelling on the day of sailing. As an hotel it's ok. Clean, helpful staff reasonably good location, slightly over priced for what you get. It was manic the night we stayed with some sort of Boxing charity do, so getting a drink etc was hard work so maybe this review is not representative of...

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Helpful?
Thank maggiecompton
Patrick_Le_Henaff, Manager at Novotel Southampton, responded to this review

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Southampton. It was pleasure to read that you found the staff helpful. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Regards, Marta Koman Food and...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $90 - $195 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Priceline, Hotwire, Expedia, Orbitz, Travelocity, ACCOR, HotelsforEveryone, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Southampton staff and other travelers.
45 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Any as its all well kept.”
ABH542, 5 days ago | Read review
“The superior rooms have better bathrooms”
Hugh_traveller212, 2 weeks ago | Read review
“Don't bother. There are plenty of other hotels in the area.”
P2963ZCjohng, 3 weeks ago | Read review
“Ask for it!”
X7432UOrichardb, 3 weeks ago | Read review
“make sure you pick a big room”
katieweezavisser, Mar 17, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question