We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Novotel Southampton

Show Prices
GreenLeadersBronze level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
Book on
or compare prices from up to 200 sites including:
Professional photos
Novotel Southampton
View Map
{"widget":{"template":"ibex_photo_carousel_streamline__widget","dust":{},"divClasses":"prw_rup prw_ibex_photo_carousel_streamline","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"],"name":"ibex_photo_carousel_streamline"},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

1,548 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Showing 1,434: English reviews
Worthing, United Kingdom
Reviewed yesterday NEW

very close to West Quay, 5 minutes walk to many restaurants, good experience all round. The bathroom was a bit odd with double opaque doors, which if someone was in their the light came into the bedroom, not so good if one of you is still asleep.

 Report
Helpful?
Thank Therese G
Reviewed 2 days ago NEWvia mobile

Lovely welcome at reception, arrived early and were invited to take out room early. Room nice, bed very comfortable, with good quality bedding. Breakfast and serve excellent. Location spot on for the theatre and shopping. Only downside, pool tiny and full of kids. Don't stay here if it's for a good swim before breakfast!

 Report
Helpful?
Thank Pip J
Brisbane, Australia
Reviewed 2 days ago NEW

The location of the hotel is good, and the staff were all helpful. The beds were actually quite comfortable, but the rooms themselves were a disappointment. They look to be overdue for refurbishment, and did not feel clean. The hotel was quite good at catering to families (inter-connecting rooms, toy gifts for the kids at check-in, and a decent kids-zone...

 Report
Helpful?
Thank Rinkeroo
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Rinkeroo, Thank you very much for your stay and your constructive feedback. This will help to improve the comfort of the room. I am glad to see you found a good level of catering for family and we hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Whitby, United Kingdom
Reviewed 2 days ago NEW

We chose this hotel being close to the cruise terminal. The first thing we found odd was that there is no reception. Rather a series of "booths" - staff will come if anyone is waiting, rather than have someone permanently on duty. The room was very basic (standard room) and plain. Toilet separate to the bathroom and had an unpleasant...

 Report
Helpful?
Thank caroleb555469
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Carole, Thank you very much for your stay and your feed back. This is with comments like this we can improve our quality of service. I am extremely sorry if the welcome was not to your satisfaction and if the food was not to your expectation. Food is fresh and cooked to the order. I do hope you will...

Bournemouth, United Kingdom
Reviewed 4 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank X7433IGmichaels
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Munich, Germany
Reviewed 5 days ago NEW

Review collected in partnership with Accorhotels.com
 Report
Helpful?
Thank sman2017
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

London, United Kingdom
Reviewed 6 days ago NEWvia mobile

What 4 star hotel in the U.K. Doesn't have heating in the room? Terrible. Never staying here again. This issue has previously been brought up it seems with the hotel so why has nothing been done? Next time I fancy a room this cold I'll book a night in Narnia.

 Report
Helpful?
Thank K362
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am extremely sorry to see you had issues with the temperature in your room. This is definitively not right and please accept my full apologies. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Bristol, United Kingdom
Reviewed 1 week ago NEWvia mobile

I stayed one night on business. This hotel hasn't been refurbished for a while and looks dated compared to other Novotels. My room was a good size, clean and comfortable. Wifi worked well and was free. Unfortunately the pool was out of service during my stay. They were doing repairs as I arrived but this was dissapointing. The staff really...

 Report
Helpful?
Thank Car0line7979
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your comments. I am sorry if the pool was temporarily closed. please accept my apologies for this. Thank you for your feedback. This is important to us as it help to improve our service. We hope we will see you again in a near future. Kind regards, Patrick Le Henaff...

Leominster, United Kingdom
Reviewed 1 week ago

My initial impression of the hotel was not good as three rats ran in front of my car as I drove onto the carpark to check in. I was booked into the hotel for a week by my company. Each morning and evening rats could be seen running around the parked cars. These observations were reported to reception who were...

 Report
Helpful?
Thank Jon F
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. I am extremely sorry to see that fund rats in the car park. We are working hard to eradicate the rodents with specialized company. This is reported to City council already. I am glad to see you found the staff friendly and helpful. I hope you will give us an other...

London, United Kingdom
Reviewed 1 week ago

Usually "Novotel" Hotels, have a better range than "Ibis Hotel" or "Ibis Budget" my expectation was a bit higher, but in overall it was ok. So hotel having Car park with a plenty of spaces, believe that on pick times they haven't got many spots, but there is in average over 100 car spots to park. They having large reception,...

 Report
Helpful?
Thank akrasnovskis
Questions? Get answers from hotel staff and past guests. Ask a question

222 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All Traveler Photos (184)
Viewed
Room/Suite (44)
Viewed
Dining (6)
Viewed
Hotel & Grounds (33)
Viewed
Bathroom (16)
Viewed
View from Room (3)
Viewed
Family/Play Areas (1)
Viewed
Other (81)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (38)
Viewed
Pool/Beach Area (2)
Viewed
Dining (8)
Viewed
Hotel & Grounds (6)
Viewed
Room/Suite (10)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travelers also viewed these Southampton hotels
0.4 mi away
Premier Inn Southampton West Quay Hotel
0.5 mi away
Grand Harbour Hotel
Grand Harbour Hotel
#17 of 24 in Southampton
1,520 reviews
0.1 mi away
Ibis Southampton Centre
Ibis Southampton Centre
#9 of 24 in Southampton
888 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Jurys Inn Southampton
Jurys Inn Southampton
#6 of 24 in Southampton
537 reviews
0.5 mi away
Holiday Inn Southampton
Holiday Inn Southampton
#16 of 24 in Southampton
1,027 reviews
0.8 mi away
Premier Inn Southampton City Centre Hotel
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $66 - $160 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Priceline, Hotels.com and ACCOR so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#4 Green Hotel in Southampton
#6 Business Hotel in Southampton
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travelers have asked, with answers from Novotel Southampton staff and other travelers.
43 questions
Ask a question

See all questions (43)

Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“we went for a superior room.”
 of 5 bubbles ThereseG813, yesterday | Read review
“Quiet rooms peaceful and away from the traffic of lifts. Adjoining rooms great for families. Car park views also good if you have a car.”
 of 5 bubbles mariacZ6748BP, 1 week ago | Read review
“High as possible”
 of 5 bubbles keithw637, 2 weeks ago | Read review
“Did Not Stay”
 of 5 bubbles W3307OKjohnt, Dec 18, 2016 | Read review
“Rooms need better cleaning, dusting and heating. ”
 of 5 bubbles no325, Dec 10, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Enter dates for best prices
Check In Check Out
Price Your Stay