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Novotel Southampton

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Novotel Southampton
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1,515 Reviews from our TripAdvisor Community

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Showing 1,404: English reviews
Wendover, United Kingdom
Reviewed yesterday NEW

Stayed one night before boarding a cruise ship. The hotel is within a mile of the cruise terminal and a short walk from the new shopping centre (John Lewis etc). Used the opportunity to finish our X-Mas shopping. TGI Friday and McDonalds within 50 yards if you want a quick snack.

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Helpful?
Thank Mike P
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Mike, Thank you very much for your stay. I am glad to see you enjoyed your pre cruise night at Novotel and found the location very convenient for shopping, dinning out and very close to the cruise terminals. See you soon Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Inver Grove Heights, Minnesota
Reviewed 3 days ago NEWvia mobile

The room was large enough, it was a handicapped access room. There was only one problem, the heat was not adjustable in the room and the a/c was on automatically...it was very cold. They did bring us a portable heater that warmed it up to about 19 C. The staff was very concerned about our well-being and did what they...

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Helpful?
Thank Brian N
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Brian, Thank you very much for your stay. I am glad to see you have appreciate the effort of the staff to sort out the issue of the temperature on your room. Please accept my full apologies about the heating problem. I do hope we will see you again in a very near future. Kind regards, Patrick Le Henaff...

England
Reviewed 4 days ago NEW

Staff were very friendly and so helpful, nothing was too much for them. Rooms were very good, clean and comfortable. The locations was good for the centre and a short taxi ride to the quay. I would certainly stay there again.

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Helpful?
Thank Lindsey G
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your very nice comments. I am very happy to see you impressed by the quality of service provided by the team as well as the comfort of the room. I happy to see you benefit of our great location convenient for shopping. See you again in a very near future....

Montreal, Canada
Reviewed 6 days ago NEW

Nothing at Novotel Southampton exceeded our expectations, nor did they under deliver. This hotel was simply OK in all aspects. Rooms were not so updated, AC wasn't working perfectly, location was ok (as far as Southampton goes, even on Saturday night in the summer everything seemed to be closed). The restaurant in the hotel was also OK, no other words...

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Helpful?
Thank yloeub
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay. Your feedback is important to us and we hope we will see you once again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Chelmsford, United Kingdom
Reviewed 1 week ago

I was invited to a graduation dinner and spectacular it was, the staff at this hotel were fantastic. they were inviting, caring and the chefs priduced a meal that was fit for a royal banquet. The evening was well prepared and the number of staff more than adequate for such a large guest list. A great evening and can definitly...

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Helpful?
Thank Simon H
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Simon, Thank you very much for you comments. I am glad to see you happy with our food served during the graduation. Thank you for the good feedback about the staff. We hope we will see you again, in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Derbyshire
Reviewed 1 week ago

Stayed here with work a few months back and it was ok. The rooms are not the most modern or stylish but it was clean and the service was good. There was plenty of parking and good views from the higher rooms.

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Helpful?
Thank jab_89
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you for your loyalty. I glad to see you back and happy you to read your feedback. I hope we will see you in a near future. Kind regards. Patrick Le Henaff General Manager Novotel Southampton

London, United Kingdom
Reviewed 1 week ago

Hel conveniently located within easy reach of city centre hotel amenities excellent and staff very helpful during 3 night stay room very clean and comfortable and quiet. easy walking distance to the west quay shopping centre no need to pay for car parking within any of the ncp car parks

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Helpful?
Thank rolandp136
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and the great comment about your visit. I am glad to see you liked the location of the hotel and the helpful staff, close distance from the shopping center. We hope we will see you in a very near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Jersey, United Kingdom
Reviewed 1 week ago

I stayed here as it is a great location to access the train station. The room was ok, maybe a little tired but there is a lamp fixed on the desk which makes watching the TV a little difficult. I had a room facing towards the car park and it was very quiet so I did get a good nights...

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Helpful?
Thank Louloubelle_11
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your comments about the hotel. I am glad to see the location was ideal for your. We are happy to receive any feedback. This help us to get better and improve our service. We hope we will see you again in a near future. Kind regards Patrick Le Henaff General...

Telford, United Kingdom
Reviewed 1 week ago

Stayed her for one night amazing very comfortable and clean staff very helpful The breakfast on the morning of our departure was amazing will go back when next in Southampton, would advise anyone who wants a comfortable nights sleep to stay here

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Helpful?
Thank cupcake82014
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you very much for your stay and your great comments. I am glad to see you had a great time with us and you were very impress by the service, the staff and had a comfortable night. We hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton

Reviewed 1 week ago via mobile

My other half and me enjoyed our stay here, staff are friendly, facilities are clean and the rooms are funky but comfortable. Although, someone let themselves into the room at 10, which I found to be rude.

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Helpful?
1Thank Dan E
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Dan, Thank you very much for your stay and your comments. I am glad to see you had a good time at the hotel. Your feedback about the morning disturbance by a staff member will be reported to the person concerned. Thank you. I do hope we will see you again in a near future. Kind regards, Patrick Le...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: European, Contemporary
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $62 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Travelocity, Odigeo, Expedia, HotelTravel.com, Cancelon, ACCOR and Priceline so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#3 Green Hotel in Southampton
#6 Business Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Novotel Southampton staff and other travelers.
38 questions
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Questions? Get answers from Novotel Southampton staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All areas of the hotel seemed fairly quiet.”
 of 5 bubbles W387RWmikep, yesterday | Read review
“Ibis budget is over the road”
 of 5 bubbles , 3 weeks ago | Read review
“Executive room”
 of 5 bubbles AOD0506, 3 weeks ago | Read review
“wonderful for a place to stay before a cruise”
 of 5 bubbles Werner48, Sep 14, 2016 | Read review
“Top floor was quiet”
 of 5 bubbles annastacia06, Sep 12, 2016 | Read review
5 of 5
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