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Novotel Southampton

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Novotel Southampton
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1,366 Reviews from our TripAdvisor Community

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Showing 1,274: English reviews
Whitehaven, United Kingdom
Level Contributor
38 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed yesterday NEW

It was just ok ! Our room looked a bit tired and the toilet and bathroom were seperate. Most of the public areas looked ok although the seating area outside was very scruffy and was being used as a smoking area. It wasn`t cleaned while we were there. Overall, it wasn`t worth the money. The only reason we stayed here... More 

Helpful?
Thank PJGOLF
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very much for your stay and constructive comments. I am sorry to see you found your stay just ok with a low value for money. This is not the usual comment we are receiving and I hope we can trust you for coming back in the future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Redding, Connecticut, USA
Level Contributor
394 reviews
90 hotel reviews
common_n_hotel_reviews_1bd8 127 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

The Novotel was the right price, had availability and was in a good location for our needs. The lobby is large and comfortable. The rooms are clean and comfortable. Although they were hot and difficult to manage the heat. Our group of six wanted to eat dinner, and the dining room was not happy we wanted to come in so... More 

Helpful?
Thank yecats59
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very much for your stay. I am glad to see you found the hotel clean and comfortable but I am sorry to see the service in restaurant and breakfast was not to your full satisfaction. Your constructive comments will help us to improve our service. We hope we will see you again in a near future.... More 

Tauranga, New Zealand
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Flew into Heathrow from Hong Kong at 6.00am. Travelled down to Southampton on a National Express coach. The hotel is a short walk from the National Express coach station. We arrived at 11.00am and our room was ready. Room was a good size, clean and met our needs completely. The pool was very welcome too, after long days in the... More 

Helpful?
Thank Art_by_Rosie
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, Thank you for your stay. I am very happy to see you liked our hotel and we could accommodate you and welcome your family in a very nice way. We hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Shanklin, Isle of Wight, United Kingdom
Level Contributor
46 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

We stayed here after flying in to the airport. We have used the hotel before and it is comfortable, clean and quiet. The breakfast is really good with plenty of choice. The only downside was the price of the drinks which were really expensive, and the actual bar area has uncomfortable furniture. Staff are fine and helpful, and the location... More 

Helpful?
Thank vic&den
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Vic and Den, Thank you very much for your stay and your great comments about the hotel the breakfast and the team. I am sorry if you found the drinks expensive, those comments are important to us. We hope we will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Oregon
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

This hotel was conveniently located to the port where we were leaving on a cruise. It is an older hotel with no air conditioning, two windows that opened about three inches, a very nice breakfast and lots of plumbing issues. The water pressure in the showers was very good but only could get the toilet to flush about every other... More 

Helpful?
1 Thank cobeck
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very much for your stay, I am glad you find the location convenient especially for the close location to the cruise terminals. Sorry for the plumbing issue but thank you for the recommendation. We do hope to see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

North Carolina
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice hotel for the money, with a nice front desk staff and good restaurant. Typical Novotel room layout with separate toilet "closet." The tub has only a half shower enclosure, which I've seen more than a few times in England. You can't get a nice hot steamy shower and if you're cold-natured like I am, I would suggest another hotel... More 

Helpful?
1 Thank abosco
Patrick_Le_Henaff, Guest Relations Manager at Novotel Southampton, responded to this review

Dear Abosco Thank you for choosing Novotel Southampton and your kind words. With regards to the shower our superior rooms have a shower cubicle separate from the bath which would be more suited to your needs. regards David Owens Guest service manager More 

Toronto
Level Contributor
101 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
3 of 5 stars Reviewed 1 week ago

Arrived late in the evening to find that they could not locate my reservation. However I had taken a copy of the confirmation letter with me and as such they did find a room and honoured the agreed amount. Good location as we were departing on a cruise the following day. Parking not secure as it's just in a big... More 

Helpful?
1 Thank Beach1171
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very much for your stay, I am glad to see your reservation was quickly sorted out on arrival. I am happy to see you had a good time with us and I hope you are having a great cruise and will see you again in a near future. Kind regards, Patrick Le Henaff General Manager Novotel... More 

Level Contributor
79 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 1 week ago

The Novotel hotel was a pretty good hotel. The staff at the front desk were helpful and friendly. The room itself is a bit dated but clean and comfortable. The wifi connection was good which allowed me to work without interruption. There is an IKEA and a shopping center within a 5 minute walk. The breakfast was also pretty good.... More 

Helpful?
Thank Rmin-7
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very for your stay, I am glad to see you liked the hotel for its helpful and friendly staff. Location is also a great benefit for the hotel, shopping, eating out, cruise terminals.... Again thank you for your visit and hope to see again you soon. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Dubai, United Arab Emirates
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 1 week ago

Comfortable, clean and organised with friendly staff. Nice welcoming and spacious lobby. Didn't get to try the fitness/swim pool as only here 1 night in order to attend University open day with my daughter. Easy to find and well situated. Only gripe was the paid parking, discounted at £6 but really shouldn't have to pay if you are a hotel... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank JMH252
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear guests, Thank you very much for your stay and your comments. I am glad to see you liked the hotel especially the friendly staff and the welcoming lobby area. Our convenient car park is charged as a very competitive rate for a city center hotel. I hope we will have the pleasure to see you again in near future... More 

London, United Kingdom
Level Contributor
7 reviews
3 hotel reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

Nice room, excellent swimming pool and suana facilities, x-box games for kids, very convenient location . We did not try the resturant as stayed for a day only. Would like to stay there again if a good deal comes up !

Helpful?
Thank 338kiranm
Patrick_Le_Henaff, General Manager at Novotel Southampton, responded to this review

Dear Guests, hank you very much for your stay. I am glad to see you like our services, kids corner, leisure center and happy to see you will come back in the future. Kind regards, Patrick Le Henaff General Manager Novotel Southampton More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
No photo provided
Elements Restaurant & Bar
Cuisines: Contemporary
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Center with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
The Novotel Southampton is located in the centre of Southampton. Located Opposite West Quay shopping centre and close to the Cruise terminals, Our hotel offers complimentry Wireless throught the Hotel. Visit the nearby National Motor Museum, the New Forest national park and the Cathedral City of Winchester then relax and enjoy our restaurant, room service, bar, indoor heated swimming pool, gym and sauna. Onsite pay parking. ... more   less 

Additional Information about Novotel Southampton

Address: 1 West Quay Road, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $111 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Southampton 4*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, ACCOR, Hotels.com, Expedia, Hotwire, HotelTravel.com, Cancelon, Priceline, Odigeo, Agoda and Travelocity so you can book your Novotel Southampton reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Southampton Hotel Southampton
Accor Southampton
Southampton Novotel
Hotel Style:
#2 Luxury Hotel in Southampton
#3 Green Hotel in Southampton
#6 Business Hotel in Southampton
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