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Ibis Southampton Centre

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Ibis Southampton Centre
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876 Reviews from our TripAdvisor Community

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Showing 827: English reviews
West Wales
Reviewed 2 days ago NEW

Stayed one night on business. Arrived around 9pm following a long day to be met by dozens of rats scampering around outside. I have never seen so many rats in one place. Possibly 20. This has got to be sorted. This is a serious environmental health issue. I won't stay here or the nearby Novotel again.

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Helpful?
Thank WestWalesHorse
Worcester, United Kingdom
Reviewed 1 week ago

Room and hotel spotlessly clean. All staff I came into contact with were extremely friendly and helpful. I was visiting the area as my son is at university the area. We ate in the hotel on evening and the food was fabulous and very reasonable. Will definitely be staying here again, I was a woman on my own and felt...

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Helpful?
Thank Sharon B
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. The team will be very happy to hear that you enjoyed your stay and I am sure Chef will be pleased to hear you enjoyed our food. We look forward to welcome you again with hubby! Regards

Reviewed 1 week ago via mobile

Our room and the rest of the hotel was spotlessly clean and the staff were friendly. Unfortunately thats the only positive things we could find to say. Our room was chilly, the heating was ineffective. The sheet didn't fit the bed making it uncomfortable. The cooked buffet breakfast was almost cold and the vegetarian sausages had been deep fried on...

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Helpful?
Thank Julie N
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The sudden negative temperatures we experienced last week created some technical failures with our heating system, to resolve the issue temporarily we provided heaters to our guests. This has now been resolved. I will look into the issue with...

Reviewed 1 week ago via mobile

I stayed here over night on Friday before a shoot early Saturday. The bed was comfortable and the room was clean. It had enough room for me to set up a little work station with my laptop and camera gear. The area was pretty quiet considering you are not too far from Leisure World and a 24 hr Maccie D's....

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Helpful?
Thank Harry S
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your feedback. It is great to hear that you enjoyed your stay and had a great over night stay. We look forward to welcome you again soon. Regards

Montevideo, Uruguay
Reviewed 2 weeks ago

The hotel is very good, small room as expected, perfect cleanliness, hotwater jar, cups, coffee and tea. When considering the price per day remember to add breakfast and parking if you have a car. I read other guests didn't like breakfast. Well I don't agree. The buffet style has all you need to start your day. Maybe the scrambled eggs...

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Helpful?
Thank Pajaro
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. It is a pleasure to hear that you enjoyed your stay and our breakfast service. Ibis Hotels have introduced a new breakfast focusing on quality rather than quantity, hence the introduction of good quality British Wiltshire Cured Ham, Organic Godminster Cheddar, Fresh Fruit Salad and the delicious Guacamole. Thank you...

Barre, Massachusetts
Reviewed 2 weeks ago

Hotel was fine. However, the all night Rave in the connecting McDonald's parking lot kept us up all night. Get a room in the back & you can get some sleep. Location was great - less than 5 minutes to train or cruise. Stonehenge is a beautiful short train trip away!

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Thank L0gan711
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you very much for taking the time to share you experience. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look...

Stirling, United Kingdom
Reviewed 2 weeks ago

Stayed overnight to go on cruise next morning, staff very freindly, and a warm welcome.rooms are nice but too warm, breakfast was good as well will booked hotel again, easy access to southampton to city centre, shops and pubs , southampton is a nice place.

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Thank susieScotland
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you again for sharing your experience. It is a pleasure to hear that you enjoyed your stay and what Southampton has to offer. We look forward for your next visit. Regards Benedita S. General Manager

Guernsey, United Kingdom
Reviewed 3 weeks ago via mobile

Room comfortable, nice and clean, customer service team friendly and helpful, breakfast nice - car parking spaces available, no issues, price reasonable for quality of service. Will be back to stay as and when required

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Helpful?
Thank Simongci
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. I am sure the team will be very happy to hear that you enjoyed your stay. We look forward to welcome you again. Regards Benedita S. General Manager

edwinstowe england
Reviewed 3 weeks ago

Turned up at the hotel car park to be met with not one rat, but multiple rats running around. On entering the hotel (if it had not only been booked for one night prior to a cruise we would have cancelled there and then) I mentioned to the desk clerk who was totally unconcerned stating the council knew about then...

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Helpful?
Thank nettles
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your feedback. Regards Beneidta S. General Manager

Hastings, United Kingdom
Reviewed 3 weeks ago

The hotel is ideally placed for the cruise and ferry terminals. Spotlessly clean room. Comfortable and functional. Particularly impressed with the bathroom. Ample car parking space. Staff all very friendly and efficient. Nice breakfast options with good quality offerings. I would book this hotel again again and certainly recommend it to anyone seeking a reliable budget hotel.

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Helpful?
Thank Rogerakimou
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for your great review. We are very pleased to hear that you enjoyed your stay and that you would recommend our hotel. We look forward to welcome you again. Regards Benedita S. General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
  • Dry Cleaning
  • Meeting Rooms
Official Description (provided by the hotel)
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 

Additional Information about Ibis Southampton Centre

Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $52 - $116 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Travelocity, Hotels.com, Orbitz, Odigeo, ACCOR and Priceline so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre
Hotel Style:
#4 Green Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Southampton Centre staff and other travelers.
9 questions
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Huddersfield, West Yorkshire
Huddersfield, West Yorkshire
Lake Saint Louis, Missouri
over a year ago

See all questions (9)

Questions? Get answers from Ibis Southampton Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“The place is not noisy, third floor was great for us”
 of 5 bubbles Pajaro, 2 weeks ago | Read review
“Definitely get a room in the back. All night noise from the nearby parking lot Rave in the front will keep you up all night.”
 of 5 bubbles L0gan711, 2 weeks ago | Read review
“Go to a Premier Inn. you pay the same price but get a better room”
 of 5 bubbles D2204AIchrisb, 5 weeks ago | Read review
“Ask for a rear facing room if traffic noise worries you - though there is pretty good secondary double glazing.”
 of 5 bubbles gregoryt112, 5 weeks ago | Read review
“I did not have a good room so cannot comment.”
 of 5 bubbles Hellsbellsa, Oct 28, 2016 | Read review
5 of 5
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