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Ibis Southampton Centre

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Ibis Southampton Centre
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902 Reviews from our TripAdvisor Community

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Showing 852: English reviews
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Chesterfield, United Kingdom
Reviewed 4 days ago NEW

Arrived for 1 night before getting on a cruise ship. The hotel was in a brilliant location, staff were very friendly and helpful. The rooms were very small and quite average, I did stand on some broken glass on the floor which makes you feel like the room wasn't cleaned to its best ability (disappointing). Overall, we would stay here...

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Helpful?
Thank jessb1709
Montevideo, Uruguay
HOTEL’S FAVORITE REVIEW
Reviewed November 21, 2016

The hotel is very good, small room as expected, perfect cleanliness, hotwater jar, cups, coffee and tea. When considering the price per day remember to add breakfast and parking if you have a car. I read other guests didn't like breakfast. Well I don't agree. The buffet style has all you need to start your day. Maybe the scrambled eggs...

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Helpful?
Thank Pajaro
About Hotel's Favorite Review
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. It is a pleasure to hear that you enjoyed your stay and our breakfast service. Ibis Hotels have introduced a new breakfast focusing on quality rather than quantity, hence the introduction of good quality British Wiltshire Cured Ham, Organic Godminster Cheddar, Fresh Fruit Salad and the delicious Guacamole. Thank you...

Jakarta, Indonesia
Reviewed 5 days ago NEW

We stayed for one night here on our first day in U.K. The room and bathroom was clean. The bed was comfortable. We enjoyed the self serve tea and coffee in our room (plus milk). The check in and check out process was very quick and easy. Staffs were friendly.

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Helpful?
Thank Vivi W
Knaresborough, United Kingdom
Reviewed 6 days ago NEWvia mobile

Only a short stay so spartan room not an issue. Just had a meal. Mixed grill. OK it's a simple meal but how often do restaurants get that wrong! Good portion; well cooked; thoughtfully presented; prompt service; cleared plate when finished; friendly staff. Breakfast should be good!

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Helpful?
Thank trevorandsue
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for you comments. I am sure the Restaurant team will be very happy to know you enjoyed your meal. We look forward to welcome you again soon. Regards

Southampton, United Kingdom
Reviewed 1 week ago

From check-in to check-out the service we received from the very friendly and very helpful team at the ibis was to the highest standard.well pleased The room we had was clean and everything worked, plus a very comfortable bed had a good night sleep. 4 of us had an evening meal all said it was very good value, all 4...

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Helpful?
Thank kingkongHants
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you so much for your great review. I am sure the team will be very happy to know that you enjoyed your stay and that they have made you feel welcome. We look forward to welcome you again soon. Regards

Co.Durham
Reviewed 1 week ago

the room ,was very clean &had all that was needed for a comfortable nights stay,tea making facilities were a bonus, hotel is very convenient for the cruise terminal &the staff were friendly and very helpful

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Helpful?
Thank traceyjon
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for the you great review. It is always a pleasure to receive positive feedback and recognition to the work that we do. I am pleased to hear that you found the location of our hotel convenient and we look forward to welcome you again soon. Regards

Guernsey, United Kingdom
Reviewed 2 weeks ago

This is an ageing property but on reflection thats probably shown in the price. But the management style was reflected in our experience. It began with blood stains on duvet. When asked if there was a spare blanket we were told they don't do blankets. "Another duvet as these are very thin", we were told that there wasn't a spare...

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Helpful?
Thank Chris O
Canterbury, United Kingdom
Reviewed 2 weeks ago

my stay was in order to attend the fans convention up the road. The price was a good discount and the staff were very well mannered. I wouldn't have them clean my room while I was there but Im sure they fixed the untidiness I left!

Review collected in partnership with Ibis Hotels
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Helpful?
Thank Mat S
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest We very much appreciate your comments regarding your stay at the ibis Southampton Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Cannington, United Kingdom
Reviewed 2 weeks ago

Asked for a quiet room rooms very small compared to other ibis hotels stayed at all over Europe and kept awake by noisy clubbers till the early hours meaning it would have been better not to stay over but set off early from home as would have had more sleep and saved money!

Review collected in partnership with Ibis Hotels
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Helpful?
Thank William B
Benedita S, General Manager at Ibis Southampton Centre, responded to this review

Dear Guest Thank you for taking the time to tell us about your experience at the ibis Southampton Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing...

Fairbanks, Alaska
Reviewed 3 weeks ago

After huge delays, we arrived at 3:30 am. I am sure we looked like drug induced zombies. Staff was lovely and helpful.Room was comfortable if a bit small. Just right for my adult daughter and me. We slept through breakfast the first morning but enjoyed the array our second, final day. The location was excellent, one of the reasons I...

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1Thank Donnabello
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
Official Description (provided by the hotel)
Ibis Southampton Centre is an economy hotel located in central Southampton. Book the hotel for ease of access to the West Quay Shopping Centre, the port and entertainment districts. The hotel has 93 modern guest rooms equipped with satellite TV and tea & coffee making facilities, Free Wifi throughout. Light meals and snacks are available at the Cafe and the bar serves a range of drinks. Two meeting rooms can welcome up to 60 guests and there is car parking space for up to 100 vehicles. The hotel is ideally located for Southampton city centre as well as Southampton Port. Southampton Central station is 200m from the hotel, Southampton Airport is 6 km away. The ferry port is 500m from the hotel. ... more   less 

Additional Information about Ibis Southampton Centre

Address: 9 West Quay Road | Western Esplanade, Southampton SO15 1RA, England
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $59 - $131 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Southampton Centre 3*
Number of rooms: 93
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com and ACCOR so you can book your Ibis Southampton Centre reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Accor Hotel Southampton Centre
Hotel Style:
#4 Green Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Ibis Southampton Centre staff and other travelers.
9 questions
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Huddersfield, West Yorkshire
Huddersfield, West Yorkshire
Lake Saint Louis, Missouri
over a year ago

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Questions? Get answers from Ibis Southampton Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Don't go there !”
 of 5 bubbles ChrisO573, 2 weeks ago | Read review
“Ask for a room away from the entrance - loud, chatty smokers tend to gather at night (although the double glazing helps)”
 of 5 bubbles MikeBirch, Jan 2, 2017 | Read review
“The place is not noisy, third floor was great for us”
 of 5 bubbles Pajaro, Nov 21, 2016 | Read review
“Definitely get a room in the back. All night noise from the nearby parking lot Rave in the front will keep you up all night.”
 of 5 bubbles L0gan711, Nov 20, 2016 | Read review
“Go to a Premier Inn. you pay the same price but get a better room”
 of 5 bubbles D2204AIchrisb, Nov 4, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question