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Grand Harbour Hotel

Traveler (632)
Room & Suite (342)
Dining (106)
Overview
5 West Quay Road, Southampton SO15 1AG England See on map
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
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Rooms
Feb 3Feb 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,371)
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1 - 5 of 2,324 reviews
Reviewed 1 week ago via mobile

The whole place makes you feel as though they can’t be bothered. Let’s get as many people in as we can and fudge our way through it. Things that may be seen as being a nice touch should be rethought and the money spent elsewhere...More

Date of stay: January 2019
4  Thank TimP78UK
Response from GuestRelationsGHH, Guest Relations Manager at Grand Harbour HotelResponded 3 days ago

Dear TimP78UK, Thank you for staying at the Grand Harbour Hotel Southampton and for taking your time to share your feedback with us. I am sorry to hear that you have not always enjoyed your stay in our hotel. We have ensured to contact you...More

Reviewed 1 week ago via mobile

So, have visited The Grand Harbour a few times, mainly for a good steak at The Marco Pierre White restaurant. I am absolutely flabbergasted this evening, at the terrible service I received over the telephone. I was calling just out of courtesy, to inform them...More

Date of stay: January 2019
4  Thank annabel h
Response from GuestRelationsGHH, Guest Relations Manager at Grand Harbour HotelResponded 1 week ago

Dear Annabel H, Thank you for your comments. I apologise that on the Saturday evening you have called you have been unable to get through to a member of staff. Please allow me to assure you that should you wish to visit the hotel at...More

Reviewed 1 week ago

stayed pre-cruise which i suspect is their bread and butter clientele, check in was a simple enough process, even though the pleasant young lady on reception had a very difficult to understand accent! our room was pre-paid but there was meant to be processeco, chocolate...More

Date of stay: January 2019
2  Thank bethp232
Response from GuestRelationsGHH, Guest Relations Manager at Grand Harbour HotelResponded 1 week ago

Good Afternoon Bethp232, Thank you for choosing Grand Harbour Hotel and for taking the time to pass along your feedback. I am sorry to hear we have been unable to provide you with an overall happy experience on this occasion. Please be assured that we...More

Reviewed 1 week ago via mobile

My mother received a voucher for an afternoon tea at The Grand Harbour Hotel in Southampton. I went with her and initial service in the restaurant was fine. The afternoon tea was average in my view. Some of the bread in the sandwiches had crusts...More

Date of stay: January 2019
1  Thank jcampbell7246
Response from GuestRelationsGHH, Guest Relations Manager at Grand Harbour HotelResponded 1 week ago

Good Afternoon Jcampbell7246, Thank you for choosing Grand Harbour Hotel and for taking the time to pass along your feedback. I am sorry to hear we have been unable to provide you with an overall happy experience on this occasion. Please be assured that the...More

Reviewed 1 week ago via mobile

The hotel is really outdated in terms of furniture. When I arrived I got a room with poor internet and the room smelled, too. The heating was switched of during the night and kicked only in at 7 am even if I had it switched...More

Date of stay: January 2019
1  Thank K2012OKchristines
Response from GuestRelationsGHH, Guest Relations Manager at Grand Harbour HotelResponded 1 week ago

Good Afternoon Guest, Thank you for choosing Grand Harbour Hotel and for taking the time to leave your feedback. I apologise to hear that we have been unable to provide you with an overall happy experience on this occasion. Please be assured that we are...More

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About
Description
Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each More with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Fitness Center with Gym / Workout Room
Room Service
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Wheelchair access
Beachfront
Free Parking
Breakfast included
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
173
Price range
$85 - $230 (Based on Average Rates for a Standard Room)
Formerly known as
De Vere Grand Harbour
Also Known As
De Vere Grand Harbour Hotel Southampton
,
De Vere Grand Harbour Southampton
,
De Vere Hotel Southampton
Location
United Kingdom > England > Hampshire > Southampton
Hotel class
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
173
Price range
$85 - $230 (Based on Average Rates for a Standard Room)
Formerly known as
De Vere Grand Harbour
Also Known As
De Vere Grand Harbour Hotel Southampton
,
De Vere Grand Harbour Southampton
,
De Vere Hotel Southampton
Location
United Kingdom > England > Hampshire > Southampton
Photos
Traveler (632)
Room & Suite (342)
Dining (106)
Pool & Beach (14)
Amenities (20)
Business Center & Event Rooms (17)
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Questions & Answers
Ask a question
828louiseb
October 11, 2018|
AnswerShow all 3 answers
Response from MGervasoni17 | Property representative |
Good Morning, I can confirm that breakfast is served between 7am -11am over the weekend. Our kindest regards, Grand Harbour Hotel
1
Vote
iancw65
September 21, 2018|
AnswerShow all 5 answers
Response from MGervasoni17 | Property representative |
Good Mornning, Thank you for contacting Grand Harbour Hotel, and apologies for the delay in responding. If you are a guest, staying at the hotel, the leisure facilities are included. We hope you visit soon
0
Votes
Kimleerhea
July 13, 2018|
AnswerShow all 2 answers
Response from TheHulseFamily | Reviewed this property |
yes there is
2
Votes
Room Tips
"Book another hotel."
T6062LYmichaeld
2 weeks ago
Read review
"Based on this experience I would be hesitant to recommend any room"
terryn144
2 weeks ago
Read review
"The higher the better away from the noise of the bar."
Xytxuxtxyxuxuxuxux
4 weeks ago
Read review
"the rooms at the front overlook the harbour and can see cruise liners."
D9083PHcarols
5 weeks ago
Read review
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