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Grand Harbour Hotel

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Grand Harbour Hotel
Grand Harbour Hotel
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1,572 Reviews from our TripAdvisor Community

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Showing 1,544: English reviews
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London, UK
Reviewed yesterday NEWvia mobile

Reading other reviews I can see why they have not been good. The hotel operate on basic staff in a tired environment with a view that they're still the best! This once 'grand' hotel is very tired now and in serious need of a lick of paint or two. The service is poor, but with staff run ragged I'm not...

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Thank RobC78
Moreton-in-Marsh, United Kingdom
Reviewed yesterday NEWvia mobile

We stayed at the hotel for two nights with our family. Both rooms very clean;we have used hotel before prior to our P&O Cruises and been very happy. However, this time disaster! First evening we ate in the dining room - all fine, although my vegetarian wife was disappointed with the available food which lacked imagination, however, this was nothing...

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1Thank coffeeconnoisseur200
Hertford, United Kingdom
Reviewed yesterday NEW

i booked the indulgence spa break as a treat for my daughter and myself as she is studying at Southampton uni. On arrival our room wasn't ready but we were expecting this as we were early , the front desk staff were very helpful and we got an unexpected room upgrade and it was lovely. The 1 night indulgence break...

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1Thank Lisa L
Reviewed 2 days ago NEWvia mobile

Just a few lines to say we really enjoyed our one night stay at the GHH. Staff and surroundings very pleasant and our room more than adequate and very clean. Breakfast was lovely everything top quality. Would recommend highly.👍

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1Thank Lindsey P
Guernsey, United Kingdom
Reviewed 5 days ago NEW

This was my third stay at the Grand Harbour, which I visit yearly now for the SFBall. I have only ever had good experiences staying here and this time was no exception. When we arrived, our room was not ready but the hotel stored our bags to free us up while we explored Southampton. When we could check in a...

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5Thank GuruLark
A TripAdvisor Member
2 reviews
1 helpful vote
Reviewed 1 week ago via mobile

Stayed here Saturday 18th Feb they are very sneaky with car park fees we paid cash then 4days later they took money out my account an will only refund with a receipt even though we couldn't of got out the car park without it an tbh who keeps car park receipts!! Big con!

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1Thank A TripAdvisor Member
Hampshire, United Kingdom
Reviewed 1 week ago

Me and my husband stayed here for 1 night. It looked lovely as we entered. We ordered some drinks with some food and they forgot about are food and it wasn't even busy. The room we had was nothing like the photo, they had made it look a lot bigger. Wouldn't pay the price for the king suit.how ever the...

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2Thank Scarlet1hc
Thame, United Kingdom
Reviewed 1 week ago

After staying years ago when it was a De Vere we expected a similar standard... Not what we got! Tired and Stressed looking staff which were in a short supply... Bar area the tables were dirty and full of used plates, cups and glasses - one very stressed looking barmaid, coughing over people sat at the bar and looking bewildered....

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3Thank Ann H
Newcastle upon Tyne, United Kingdom
Reviewed 1 week ago

Stayed only one night before going on a cruise.We did not know you could book this hotel and have car parking included while away on the cruise.It was a comfortable hotel and the food was good.staff are friendly and helpful.

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2Thank northeastman2014
Reviewed 1 week ago via mobile

Having cruised from Southampton before I was looking forward to staying for the first time at the Grand Harbour. The hotel was full as there was a cruise ship going out the next day and we got a room last minute. We had a disabled access room which was not a problem but had either of us been disabled it...

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1Thank Sarah B
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Set sail for a unique stay at the 4-star Grand Harbour Hotel Southampton. Overlooking Southampton waterfront, this iconic hotel with its towering glass atrium is a cut above the rest. Visit one of two restaurants each with their contemporary cuisine or try the unique candlelit spa. If you are in Southampton on business we can facilitate any meeting requirements with our impressive function rooms and dedicated event co-ordinators. ... more   less 

Additional Information about Grand Harbour Hotel

Address: 5 West Quay Road, Southampton SO15 1AG, England (Formerly De Vere Grand Harbour)
Location: United Kingdom > England > Hampshire > Southampton
Price Range: $85 - $193 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Harbour Hotel 4*
Number of rooms: 173
Reservation Options:
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Also Known As:
De Vere Grand Harbour Hotel Southampton
De Vere Grand Harbour Southampton
De Vere Hotel Southampton
Hotel Style:
#5 Luxury Hotel in Southampton
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Questions & Answers

Here's what travelers have asked, with answers from Grand Harbour Hotel staff and other travelers.
36 questions
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Greater London, United Kingdom
9 months ago
Lowestoft
Greater London, United Kingdom
8 months ago

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Questions? Get answers from Grand Harbour Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Go to another Hotel - maybe try the Holiday Inn over the road”
 of 5 bubbles annhQ5328DY, 1 week ago | Read review
“Ask for view over city”
 of 5 bubbles northeastman2014, 1 week ago | Read review
“Rooms that look over the water are nice.”
 of 5 bubbles 432BrianP, 2 weeks ago | Read review
“Find a different hotel.”
 of 5 bubbles 444kristiew, 4 weeks ago | Read review
“Rooms with a balcony are amazing!”
 of 5 bubbles BurtsAmy, Jan 23, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question