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Somerset House Hotel

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Somerset House Hotel
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293 Reviews from our TripAdvisor Community

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Showing 290: English reviews
Manchester, United Kingdom
Level Contributor
26 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed yesterday NEW

This is the second time we have stayed here, in room 4 this time. Bedroom very well furnished, could do with a lick of paint here and there but overall very pleasant room. Sleigh bed has a squeak - maybe not the best room for a honeymoon stay! Breakfast excellent as last time, very pleasant staff & very accommodating. My... More 

Helpful?
Thank Caz187069
Makati, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

From the very start of our experience, this little home-away-from-home delivered big time! Ellie, the manager handled our booking admirably. Arranged for all our needs. We love Agata, the lovely lady who checked us in, helped us with our luggage to our room, and miraculously appeared every time we had a request. No ask for too much for her. Our... More 

Helpful?
Thank CarolineGA
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you so much for your kind and thorough review. We are so pleased you received good service from the reservation stage to check out - it seems a number of our staff looked after you during the stay which is great to read - thank you for personally recognising them all. It's great you enjoyed our Pub food too.... More 

Benfleet, England, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We stayed here for 2 nights in room number 3. We had booked a family room for my husband and I and our toddler. Our room felt very small and cramped as was just a small double room with a foldaway bed pushed against radiator under widow. The extra bed had several wooden slats missing from base so was unstable,... More 

Helpful?
Thank Leanneq11
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
2 of 5 stars Reviewed 1 week ago via mobile

Booked this hotel for a surprise 60th birthday weekend for my husband. Supposed to be a boutique hotel. Not. No confirmation was sent but I know it had definately been booked so no problem. When we arrived there was no reception, not even access to the building!! A sign saying reception but had to call the hotel standing outside and... More 

Helpful?
Thank CazTowns
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for taking the time to leave us a review, we are sorry to learn afterwards that you did not enjoy the stay, especially when staff went to such trouble to keep the room for you (we had initial trouble with your card you will recall) and then arranged birthday room decorations for your husband's special day and a... More 

Leeds, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 3 weeks ago

What a lovely hotel. The staff were really friendly and couldn't have been more helpful. We got off the ferry late so only arrived around 10:30 pm and I was nervous that after a very long day of travelling, we would have to deal with problems at the hotel. However, no problems! The staff could not have been more helpful.... More 

Helpful?
Thank Lady A
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you very much for the positive comments. We work hard to offer good and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon. More 

Falmouth, United Kingdom
Level Contributor
49 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
5 of 5 stars Reviewed 3 weeks ago

A one night stay here as a surprise for my 60th birthday. It could not have been a better experience. A lovely welcome by Mary. Our room was superb. Lovely breakfast brought to the room. Would definitely recommend this hotel.

Helpful?
Thank mtb1979
Reception1113, Public Relations Manager at Somerset House Hotel, responded to this review

Thank you for this review! I'm thrilled we could make your 60th Birthday so special and you found our hotel with fantastic service. We cant wait to welcome you back again soon! More 

Leicestershire, United Kingdom
Level Contributor
46 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Unfortunately we arrived to find there was not a single place to park the car.My partner went in ask at reception about parking but the receptionist was extremely unhelpful and abrupt.Not a good start to our holiday.After driving around for about an hour we finally found a space a couple of miles from the hotel and walked back to the... More 

Helpful?
1 Thank 428susan
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for your detailed review. We are very pleased that overall you enjoyed your stay and that you will be returning. We are sorry you seem to have had an initial issue parking. Sunday lunchtime when you arrived there were 2 local festivals on which did mean the area was abnormally busy however there would certainly be no need... More 

London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed August 20, 2016

Our trip started well once we saw Mary behind the desk she is so friendly and helpful. The room was so beautiful and the bed very comfy so comfy we missed breakfast so we cannot comment on that but I am sure it would have been great. This is the place to stay!!!!

Helpful?
1 Thank Gillybeanest
Sherfield upon Loddon, null, United Kingdom
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed August 18, 2016

We had three rooms and they were all spacious, clean and comfortable. Friendly welcome on arrival and the complementary mineral water and fans in the rooms were nice touches. Unfortunately the breakfasts both mornings were a bit of a shambles. The food itself was fine but the glasses and bowls kept running out on the buffet, it was almost impossible... More 

Helpful?
Thank 944NikkiJ944
Reception1113, Manager at Somerset House Hotel, responded to this review

Thank you for your valued feedback. We were most sorry to read about the service issues during your stay which have been passed to our Operations Manager for immediate resolution. More 

Portsmouth, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed August 14, 2016 via mobile

I stayed in this hotel with my family on the night before and then with my new husband on the night of my wedding. I cannot fault the staff here, they were so friendly and accommodating, nothing was too difficult for them. The service was impeccable, and the rooms we stayed in were beautiful and clean. The breakfast was excellent... More 

Helpful?
1 Thank Hannah W
Questions? Get answers from hotel staff and past guests. Ask a question

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Superior Double Suite with Bath and Rain Shower (21)
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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Breakfast
  • Room Service
  • Free Parking
  • Laundry Service
Official Description (provided by the hotel)
The Somerset House Hotel has been restored to the original splendour of its Edwardian roots. It offers boutique rooms with free Wi-FI, just a 5-minute walk from Southsea Beach. The stylish bedrooms all feature satellite TVs and comfortable beds are adorned with Egyptian cotton sheets. Individually designed bathrooms feature fluffy towels, designer toiletries whilst some have either walk-in showers, spa or free standing baths. The hotel is close to Southsea Common and Southsea Castle. Southsea Hovercraft Port is about 1 mile away, and is a quick way to reach the Isle of Wight. Free secure parking is available at the hotel. There is an A La Carte Restaurant opposite the hotel called The Kitchen Southsea and a Boutique Pub The Florence Arms ... more   less 

Additional Information about Somerset House Hotel

Address: 10 Florence Road | Southsea, Portsmouth PO5 2NE, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range: $104 - $264 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Somerset House Hotel 4*
Number of rooms: 7
Reservation Options:
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Also Known As:
Somerset Hotel Portsmouth
Hotel Style:
#4 Family Hotel in Portsmouth
#5 Romantic Hotel in Portsmouth
#7 Luxury Hotel in Portsmouth
#7 Business Hotel in Portsmouth
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