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Travelodge Portsmouth Hilsea

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Travelodge Portsmouth Hilsea
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135 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Reviewed 1 week ago NEWvia mobile

Unfortunately our recent girlie stay at the hilsea travelodge was disappointing!. Our 2 rooms booked in June which were supposed to be together were on different floors and someone had kindly left a towel with sick on it on the shelf above the hangers! The upside was the manager who was on duty on Saturday night at 8.00pm was excellent...

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Helpful?
Thank Teri A
TravelodgeUK, Remy from the Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your review. We're sorry to learn of your discovery in your accommodation, however we're so pleased our hotel manager was able to provide you with high levels of service. We hope that there will be another occasion to welcome you again and improve your views on Travelodge.

Huddersfield, United Kingdom
Reviewed 1 week ago NEW

Good location with good transport links to the City Centre and Gun Wharf Quay via a very frequent bus service just outside the hotel. Ample free car parking, Toby Carvery adjoining which also serves an very cooked breakfast buffet if required. Good sized bedroom and extra tea, coffee and milk always available from the Reception Counter.

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Helpful?
Thank Gordon M
TravelodgeUK, Nicolas from the Social Media team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for letting us know about your stay with us. We understand that the comfort of a guest’s room is essential for having a great night’s sleep. That is why we love hearing positive comments such as yours as this helps us understand how we can make our guests as comfortable as possible. The Hotel team will be made...

Reviewed 1 week ago

I booked a room as a surprise for my wife and her sister to stay at the Portsmouth Hilsea in April 2017 as she is going to see a concert in Portsmouth. Within minutes of booking it I had to cancel the room as my wife informed me she had already booked a hotel room. I made an honest mistake...

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Helpful?
Thank Andy E
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for submitting your review of our Portsmouth Hilsea Travelodge. We're so sorry to hear about your recent experience and would like to hear more about your stay. May we kindly request you contact us via our website with your review so our customer service team can investigate your visit with the hotel. Thank you again for posting your...

Torquay, United Kingdom
Reviewed 1 week ago

I very often travel and always stay with travelodge. This one stands out by miles for being the best. The receptionists Richard and Holly were excellent. The pillows were fab I had such a great nights sleep. There was hardly any noise inside or outside the hotel. It was kept clean and tidy and all the staff we came across...

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1Thank Emmajayne31
Worcester, England, United Kingdom
Reviewed 2 weeks ago

On arrival the hotel was clean and tide and we were quickly checked in. The room was fine and was clean and tidy. Unfortunately the heating was switched off and the room was freezing (not great in Nov) Luckily the heater was efficient and the room quickly heated. Plenty of mugs and tea/coffee but as a family of 4 we...

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Helpful?
Thank Kerry W
Leigh-on-Sea, England, United Kingdom
Reviewed 2 weeks ago via mobile

The staff I encountered were great. That ends the positive comments. The room was as expected apart from the toilet bowl. No skid marks per se but hadnt seen a brush or bleach for ages. The shower curtain just met the bath so no matter how careful you were the floor was flooded. The shower was the worst Ive ever...

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Helpful?
Thank Steve O
TravelodgeUK, Remy from the Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your feedback. We are really sorry to hear of your experience and your disappointment regarding your accommodation. Your feedback is very important to us as it is the starting point we use to act on improvements. We hope that there will be another occasion to welcome you as our guest and restore your views on Travelodge. Thank...

Leeds, United Kingdom
Reviewed 3 weeks ago

I recently stayed here on the way to Isle of Wight,was disappointed with the breakfast and the walls were paper thin, so I heard every conversation from my neighbour next door.I Would not stay here again.

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Helpful?
Thank Ramesh A
TravelodgeUK, Remy from the Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your review. We're sorry to learn of your disappointment with our bar/cafe breakfast and internal noise negatively impacted your time with us. We have passed on your feedback to the hotel team as this will give them grounds for improvement. We hope that there will be another occasion to welcome you again and improve your views on...

Mantilly, France
Reviewed 4 weeks ago

Stayed here in January and several other times in the past, this visit it was felt the hotel was now again in need of TLC - its an old but lovely building and very convenient location. It was evident work was ongoing with new windows going in on the first floor even though it was in full use and charging...

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Helpful?
Thank 604gc
TravelodgeUK, Charlotte from The Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

Thank you for your review of our Portsmouth Hilsea Travelodge. We're really sorry to learn of your disappointment with our WiFi extra. We do not include the cost of this extra in our room rates unlike some of our competitors as we believe this allows our guests to pay for the services they need so we can continue to offer...

Newport, United Kingdom
Reviewed November 1, 2016

Everything was as expected, except that the first room allocated had not been made up. Rather than offering me another room immediately, the receptionist went upstairs to check - as if he didn't believe me in my complaint. It was originally suggested that he would call somebody to make up the room - my suggestion of allocating me another room...

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Helpful?
Thank phicox
Reviewed October 28, 2016 via mobile

I recently stayed here and was disappointed with the cleanliness of the room. The bath and shower curtain were old and dirty and the walls were paper thin, so I heard every conversation and cough from my neighbour next door.I Would not stay here again if in the area.

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Helpful?
Thank Mels41
TravelodgeUK, Shannon from the Social Media Team at Travelodge Portsmouth Hilsea, responded to this review

We apologise for the issues you experienced during your stay with us at Travelodge Portsmouth Hilsea. Please be assured that we appreciate your feedback and we will pass this on to the relevant department as it helps us to improve the services we offer and implement any changes based on customers recommendations and feedback. Thank you again for your review....

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking

Additional Information about Travelodge Portsmouth Hilsea

Address: Copnor Road | Hilsea, Portsmouth PO3 5HS, England (Formerly Innkeeper's Lodge Portsmouth)
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range: $62 - $70 (Based on Average Rates for a Standard Room)
Hotel Class:1 star — Travelodge Portsmouth Hilsea 1*
Number of rooms: 33
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Also Known As:
Travelodge Portsmouth Hilsea Hotel Portsmouth
Innkeepers Hotel Portsmouth
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Questions & Answers

Here's what travelers have asked, with answers from Travelodge Portsmouth Hilsea staff and other travelers.
2 questions
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Questions? Get answers from Travelodge Portsmouth Hilsea staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Choose a room nearer the back of the hotel as some rooms overlook a noise polluted car park.”
 of 5 bubbles holidaylover20032016, Oct 26, 2016 | Read review
“Need Wifi free at the adjoining pub!!”
 of 5 bubbles JandA714, Sep 13, 2016 | Read review
“Room on back of hotel”
 of 5 bubbles Stephsutton, Aug 30, 2016 | Read review
“All rooms are ok there is not a bad rrom”
 of 5 bubbles denewicks, Aug 28, 2016 | Read review
“Back of hotel is quieter”
 of 5 bubbles kernowreviewer, Aug 28, 2016 | Read review
5 of 5
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