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Holiday Inn Portsmouth

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Holiday Inn Portsmouth
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856 Reviews from our TripAdvisor Community

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Showing 826: English reviews
United Kingdom
Level Contributor
58 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

It's a well run Holiday Inn, nothing fancy but very comfortable with a pool and gym. I only used the restaurant for breakfast but all was fine with good service. I like the location of this hotel being in a quiet area on the edge of South Sea Common with good sea views but also handy for Old Portsmouth and... More 

Helpful?
1 Thank DouglasW832
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear DouglasW832, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am delighted you enjoyed your recent stay with us and thank you for all of your feedback. Customer service is of utmost importance to us so to hear positive comments like this makes all of our hard work worthwhile and I will pass... More 

Chippenham, England, United Kingdom
Level Contributor
17 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stay here a lot of work, nice and clean hotel mixture of rooms but all good. The gym is small but it's great to have access after a day at work. Food is good, breakfast has a great choice of food and restaurant does good food at a reasonable price too :)

Helpful?
Thank Bev H
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Bev H, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am delighted that you enjoyed your recent stay and thank you for your positive feedback with regards to our bedrooms, food and value for money. I am pleased you found time to take advantage of the health club facilities. We have just... More 

Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Never stayed here before although myself and my husband spend a lot of time in Portsmouth and booked before reading reviews and so glad I did as we would of been put off! Every guest has their own expectations and this leads to each and everyone's individual opinions that includes mine compared to my husband's on the hotel .. He... More 

Helpful?
Thank Queeniex H
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Queeniex H, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am delighted you enjoyed your recent stay with us and thank you for all of your positive feedback. I do apologise for one of the lifts being out of order we are due to have it back up and running at the... More 

eastbourne
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed 1 week ago

We stayed at this hotel in August. We were going to the Isle of Wight for the day and had to catch the 10am ferry. My husband booked an executive suite as a treat for me, but what a waste of money that was. The room was no bigger than any other room in the hotel, the bed was the... More 

Helpful?
Thank Aloequeen
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Aloequeen, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am so sorry to hear you were disappointed with your stay. The hotel was built in the 70's so all the bedrooms are all of a similar size, sadly on the smaller side especially the bathrooms so we have to do the best... More 

Travelers are raving about these Portsmouth hotels

Nuneaton, United Kingdom
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We stayed 16th for 2 nights a bit of trepidation after reading previous reviews but totally great stay on check in about 8pm the staff were really informative asked us where our car is we had to park on road outside as car park full but don't pay at machine hotel will give you a pass next morning got up... More 

Helpful?
Thank Paul H
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Paul H, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am delighted to hear that you were pleasantly surprised with your stay having read some less than complimentary reviews. Customer service is extremely important to us so to hear that the staff were friendly and informative is excellent. Thank you for your... More 

Aylesbury
Level Contributor
26 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed 1 week ago

Spent 2 nights at this hotel whilst visiting family and doing a little sightseeing. The room was spacious and clean, if a little "corporate". Not much storage space - no drawers or shelves. Apart from hanging a few things up, had to use my suitcase as a drawer. Quite a walk from hotel to Gunwharf Keys and Dockyard but then... More 

Helpful?
Thank AylesburyTish
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear AylesburyTish, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for your positive feedback with regards to the cleanliness of your bedroom and our location. We are approximately a 15 minute walk from Gunwharf Quays but it can be easy to get lost if you are not familiar with the area. We... More 

1 review
2 of 5 stars Reviewed 2 weeks ago via mobile

Bar manager was rude to staff (Barbara) I believe her name badge had wrote on it, she was a lovely lady! The BAR manager spoke to her unwelcoming and was not friendly to us, made us feel very uneasy!!!

Helpful?
Thank Sophie C
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Sophie C, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Customer satisfaction is of utmost importance to us so thank you for this feedback. We do not have a Barbara that works at The Holiday Inn Portsmouth however I will pass on your comments to the General Manager. Thank you again for your... More 

Taunton, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

I stayed 4 nights at this hotel while visiting the Goodwood Revival meeting. The hotel has had a much needed refurbish ment since my last visit but disappoints in some areas. In a modern refurbished hotel room one would expect to find a room safe but not so here. The refurb'd bathroom benefited from an excellent modern walk-in shower (see... More 

Helpful?
Thank William_Bloxham
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear William_Bloxham, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. Thank you for all of your feedback, without it we wouldn't be able to continually improve our standards. I am sorry about the problems you have found with the bathroom door I will pass your comments on to our General Manager. We have our... More 

Comox, Canada
Level Contributor
178 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I had a nice one-night stay. I particularly liked the location -- just a short walk to the seafront and I could see the Solent from my window. I was on the fifth floor and there was painting in progress in the hallway. It detracted a bit from my visit. The staff were friendly and helpful. And there was a... More 

Helpful?
Thank fred_cameron
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Fred_cameron, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am delighted you enjoyed your recent stay with us and thank you for all of your positive feedback. We are currently having some bedrooms and corridors decorated which will be finished soon. Customer service is of utmost importance to us so to hear... More 

Deal, United Kingdom
Level Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
1 of 5 stars Reviewed 3 weeks ago via mobile

We were in Portsmouth this weekend for a family event and had 3 rooms booked total cost £352. The service from the start was shocking. The hotel had a wedding on so the car park was full so we parked out on the road and paid for the parking. When we checked in we were given parking permits with no... More 

Helpful?
Thank jools2007
HR Manager H, Guest Relations Manager at Holiday Inn Portsmouth, responded to this review

Dear Jools2007, Thank you for taking the time to review your stay with Holiday Inn Portsmouth. I am sorry to hear you had such a disappointing stay. I can only apologise on behalf of the hotel. I have taken all of your feedback on board and will pass it on to the relevant managers. I am also sorry that no... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Free Parking
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located near the seafront in Portsmouth in the heart of Hampshire within easy access of the M27 MotorwayOnly a five minute walk from Old Portsmouth where you can spend a nautical day discovering the famous Historic Dockyard and ships HMS Victory, HMS Warrior and the Mary RoseThe leisure and shopping destination Gunwharf Quays near the Spinnaker Tower is set on the waterfront and minutes from the hotel with designer label stores, cinema, bowling alley, comedy club and numerous bars and restaurants. Port Solent is one of the south coast s most impressive marinas with shops, restaurants, bars and a cinemaThe hotel consists of 165 en-suite fully air conditioned bedrooms, Spirit Health Club, Academy Conference Centre, Restaurant, Bar and Lounge AreaThe excellent accommodation has all the comforts you would expect from a first class hotel including interactive TV's with movies and Play Station Games and high speed internet accessThe facilities include Restaurant, 24 hour Room Service, Lounge and Bar Area and complimentary use for residents of the Spirit Health Club with gym, indoor pool, Jacuzzi and sauna. The hotel has 9 conference and training rooms and can accommodate from 2-150 delegates in the fully air-conditioned Academy Conference Centre with wireless internet access and all day tea and Starbucks coffee. Accessible & Family Rooms available. Kids Stay & Eat Free (terms and conditions apply)The hotel has limited onsite parking but can supply permits for in house guest for the ample parking surrounding hotel. ... more   less 

Additional Information about Holiday Inn Portsmouth

Address: Pembroke Road, Portsmouth PO1 2TA, England
Location: United Kingdom > England > Hampshire > Portsmouth
Price Range: $117 - $201 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Portsmouth 3*
Number of rooms: 166
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Also Known As:
Holiday Inn Portsmouth Hotel Portsmouth
Portsmouth Holiday Inn
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