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Stratton House Hotel

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Stratton House Hotel
Stratton House Hotel
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429 Reviews from our TripAdvisor Community

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Showing 426: English reviews
Dover, United Kingdom
Reviewed November 1, 2015

having read some previous reviews I was expecting the worse. what a pleasant surprise therefore. we had been upgraded from a bog standard room so I can only comment on the room we had. Clean, spacious well equipped and maintained. The organisation at breakfast was not brilliant, but I think this was due to staff shortages as the following morning...

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Helpful?
Thank G1M1B1
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you your review on Tripadvisor. I'm pleased that you enjoyed your stay with us at the hotel and I look forward to welcoming you back to the hotel in the near future. Kind regards Neil Heaven General Manager

Gloucester, United Kingdom
Reviewed November 1, 2015

We recently stayed here on a Groupon deal which included B&B, a 2 course meal and a bottle of wine. Our room had all the usual items you would expect. In addition it had a trouser press, tea/coffee making facilities, small bottled toiletries, a hairdryer and a plastic shower cap amongst many things. No air-con that I noticed. There was...

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Helpful?
2Thank David H
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I have taken all the points on board that you have raised and spoken to my management team. Kind regards Neil Heaven General Manager

Swindon, United Kingdom
Reviewed November 1, 2015

Had afternoon tea for four, it was lovely! Sandwiches were lovely and fresh, cakes and scones with fresh clotted cream, washed down with lots of tea! The staff were really friendly and attentive, and although the decor was a bit tired, it was warm and cosy! We weren't rushed at all. Definitely go back again!

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Thank Dawn M
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for taking the time to write such a nice review on Tripadvisor. I'm delighted that you enjoyed your afternoon tea and I look forward to welcoming you back to the hotel in the future. Regards Neil Heaven General Manager

Merseyside
Reviewed November 1, 2015

We stayed here for 2 nights on a Groupon Offer. It appeared many of the guests were on vouchers. The Staff are very friendly and the heating is on all night which is good when it is chilly and you can control the temperature of the radiators yourself. It is an old building once the home of a Woollen Magnate....

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Thank Carolyn M
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guests Thank you for your review. I would like to sincerely apologise for the issues you encountered during your stay. Kind regards Stratton House Hotel

Gloucester, United Kingdom
Reviewed October 30, 2015

We arrived to be given the dreaded room 2, I asked if we could have a different room as being a light sleeper and reading previous reviews was worried about getting any sleep. The receptionist assured me that the cellar fan was now turned off at 11pm because of the noise issues, so we accepted that. The room is very...

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1Thank Christine P
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Reviewer Thank you for leaving your review. I'm disappointed to read the issues you encountered during your stay with us. I have spoken the relevant heads of departments and have put systems in place to make sure some of the issues you encountered may not happen again. Regards Neil Heaven General Manager

Swindon, United Kingdom
Reviewed October 28, 2015 via mobile

We stayed here as a family on the 24/10 for a wedding at this venue. The hotel looks very nice from outside and has some lovely gardens. The hotel bar was on the small side but that's to be expected with these old houses. All the staff were really lovely and worked really hard but they could do with some...

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Helpful?
Thank gemzie1987
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for leaving your review. Please rest assured that all your comments have been taken on board and I will address some of the service issues with the Team. I look forward to welcoming you back to the hotel in the near future. Regards Stratton House Hotel

Rushden, United Kingdom
Reviewed October 25, 2015

We had a very pleasant 2 night stay at this hotel recently,and although some reviewers have said it looks a little tired with creaky floorboards, it`s an old building and I call it character ! However,as someone else also pointed out,we stayed in room 2 which is partly above the beer cellar with constant running cooling fan which could be...

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2Thank Tim M
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Reviewer Thank you for taking the time to write a review on Tripadvisor. We are currently looking into the noise issue in room 2 with a professional acoustic engineer, therefore we may be able to eliminate the problems in the very near future. I'm pleased that you enjoyed your stay and I look forward to welcoming you back to...

Aylesbury, United Kingdom
Reviewed October 18, 2015

My wife and I stayed at this hotel whilst on a coach tour. The room was to very spacious, well furnished, a good bathroom, and very comfortable. The food was excellent, we had a buffet meal on our first night, and the rest of the time we had waiter/waitress service. Good selection on all courses. The breakfast was very substantial...

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2Thank GEOFF T
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for your review on Tripadvisor. I was delighted to read that you enjoyed you stay and have passed you kind comments about the food to our Head Chef. I look forward to welcoming you back to the hotel in the near future. Kind regards Neil Heaven General Manager

Wokingham, England
Reviewed October 17, 2015

Having read some of the reviews, was a bit worried about what we might actually find. Yes, the decor is a bit dated, and there is no lift. However, arrived before checking in time, and were accommodated straight away, requested quiet room, and allocated Room 17, which was on top floor, facing garden at rear of premises. The room was...

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1Thank Nicol05
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you for submitting such a nice review on Tripadvisor. I'm pleased that you enjoyed your stay and look forward to welcoming you back in the near future. On behalf of the team at the hotel we would like to wish you a happy belated birthday Kind regards Neil Heaven General Manager

Oxon, uk
Reviewed October 15, 2015

we stayed at the stratton house hotel on a groupon voucher very good value two nights away b&b 1st evening meal and a bottle of wine bargain ! Breakfast was okay good service reasonable selection food was hot replenished regularly. the dinner was nice food very slooow service to the point on the second night we walked out after having...

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Helpful?
1Thank Mark G
Neil H, General Manager at Stratton House Hotel, responded to this review

Dear Guest Thank you taking the time to write your review on tripadvisor. We look forward to welcoming you back to the hotel in the near Future. Stratton House Hotel

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
Stratton House Hotel is located on the outskirts of the Cotswold market town of Cirencester. The hotel is privately owned and seeks to offer you the best of both town and country house charm. We are in a great location for the town centre and the local motorway network, yet our elegant building and tranquil gardens make you feel you are 'away from it all'. We offer a superb restaurant and bar, 39 en-suite bedrooms, and excellent facilities for business meetings. We are also the perfect setting for your wedding or special celebration with a choice of function rooms, civil wedding licence and our specialist events co-ordinator. Our focus is on friendly service with that personal touch. Whether you are here for business or pleasure we want you to feel at home.... ... more   less 

Additional Information about Stratton House Hotel

Address: Gloucester Road, Cirencester GL7 2LE, England (Formerly Best Western Stratton House Hotel)
Location: United Kingdom > England > Cotswolds > Cirencester
Price Range: $102 - $188 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Stratton House Hotel 3.5*
Number of rooms: 39
Reservation Options:
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Also Known As:
Best Western Cirencester
Cirencester Best Western
Best Western Stratton Hotel
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Questions & Answers

Here's what travelers have asked, with answers from Stratton House Hotel staff and other travelers.
8 questions
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Nuneaton, United Kingdom
over a year ago
Brighton, England, United Kingdom
Marlborough, United Kingdom

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Questions? Get answers from Stratton House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Upgrade if possible”
 of 5 bubbles 818sylvieb, 4 weeks ago | Read review
“Check out well in advance where your room will be especially if you like quietness.”
  • view from first floor bedroom window !
 of 5 bubbles BrianD287, Feb 21, 2017 | Read review
“Our room was very dated but the hotel is currently being discretely renovated so maybe ask for a freshly decorated room?”
 of 5 bubbles A2732JKtracyp, Feb 19, 2017 | Read review
“Upgrade and you will be sure to have a good room”
 of 5 bubbles Sheernessgolf, Feb 1, 2017 | Read review
“Waif and see how refurbishment goes”
 of 5 bubbles MopsieMoo, Jan 25, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question