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Hotel du Vin Cheltenham

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Hotel du Vin Cheltenham
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889 Reviews from our TripAdvisor Community

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Showing 883: English reviews
Liverpool, United Kingdom
Reviewed 4 days ago NEWvia mobile

Lovely Hotel, food and spa but the abrupt and defensive receptionist was off putting and the noise from our toilet and next doors was unbearable (downstairs rooms). Every time we or the neighbours flushed the toilet it made an awfully loud grinding noise that would wake everybody up. Not the relaxing quiet night we had planned. I think there was...

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1Thank sambeazer
Hathersage, United Kingdom
Reviewed 5 days ago NEW

I do not normally write reviews but our experience at the Hotel du Vin in Cheltenham was exceptional. All of the staff were extremely friendly and helpful and the food was outstanding. Despite arriving early we were greeted warmly and on enquiring if I could pay for an upgrade for my parents the receptionist offered this for free. She also...

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Thank Anna T
Reviewed 6 days ago NEWvia mobile

My wife and I stayed here for one night as a late Xmas present. My wife had requested an upgrade on booking, but unfortunately it hadn't gone through on arrival. Ava on reception then saw to it that we received a complimentary upgrade instead. Great start! Our executive room was very spacious with a fantastic bathroom. We ate in the...

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Thank ljpassco
Reviewed 1 week ago

A modern day warm welcome as usual but then dragged back to the mid 80's. Poorly made, lukewarm coffee Semi-congealed 'club-sandwich' (really...a club sandwich in 2017!) in 'Mother's Pride-esque' white bread on a soggy paper doily! No concept of service...at all. Come on HdV, bring back Gerard and Robin!

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2Thank Alex M
Reviewed 1 week ago via mobile

What a lovely place to stay. Only stayed one night on business, but rest assured it will now become a regular overnight venue for me. Food was also fantastic and the staff were truly attentive and happy to help. The rooms are furnished to a very high standard and extremely comfortable indeed. There is also a fully stocked mini bar...

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Thank Jono P
Gloucester, United Kingdom
Reviewed 2 weeks ago

Our dining group booked the Hotel du Vin for our black-tie Christmas dinner on 20 December, and they looked after us extremely well. The booking arrangements were handled very efficiently beforehand, and on the evening we were all very happy with the food and the ambience. Would definitely recommend for a party booking. Great value, too.

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Thank jo r
Hampshire
Reviewed 2 weeks ago

Stayed overnight with my wife to participate in a dinner then lunch as part of a birthday celebration. Our room was very small. No room for chairs, so there was a bench at the end of the bed instead. Bathroom was tiny. Bed was very comfy and shower was great. High quality toiletries. Very hot room, had to turn down...

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Thank Mark P
Hampton, United Kingdom
Reviewed 2 weeks ago

We stayed at L'Hotel du Vin over the New Year period. The hotel revolves around its airy, interesting bar space and a restaurant that we used for breakfast (and it was excellent) but not for dinner - preferring to eat out. Our rooms were compact but sumptuous featuring all the bits and bobs you might possibly need - and one...

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Thank Diptych
Management response:

Hi Diptych Thank you for the 5* review :-) We hope to welcome you back soon. Ben

Glasgow, United Kingdom
Reviewed 2 weeks ago

This is a typical example of hotels in this group. The rooms are spacious and well-appointed with comfortable beds and pleasant bathrooms. The rooms still have actual keys (you know, pieces of sculpted metal that are inserted into holes in the doors!) rather than the now almost ubiquitous electronic key cards. The problem is that rooms don't have numbers but...

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Thank brian_furman2003
Management response:

Hi brian_furman2003 Thank you for the 5* review :-) We hope to welcome you back soon. Ben

Fairfax, Virginia
Reviewed 2 weeks ago

Quaint hotel within walking distances of many good restaurants. Staff was friendly and helpful. Rooms were small and sort of quirky, with a tub in the bedroom area. It was difficult to get the room temperature to feel warm. Nice bar area. Breakfast (which was included) was great. Lots of choices and very filling. Be careful if you have someone...

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Thank Mark F
Management response:

Hi Mark F Thank you for the review :-) We hope to welcome you back soon. Ben

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Formerly the Carlton Hotel and located in the chic Montpellier district of this historic spa town. Hotel du Vin Cheltenham offers forty nine bedrooms and suites, all decorated in inimitable Hotel du Vin style. The wonderfully spacious public areas centered around a showpiece spiral staircase, include a trademark Bistro with extensive al fresco dining, both a Champagne and Sinners Enclosure Bar, beauty treatment rooms and private dining rooms. The general manager is Tom Ross. ... more   less 

Additional Information about Hotel du Vin Cheltenham

Address: Parabola Rd, Cheltenham GL50 3AQ, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $119 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel du Vin Cheltenham 4*
Number of rooms: 49
Reservation Options:
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Hotel Style:
#3 Business Hotel in Cheltenham
#4 Romantic Hotel in Cheltenham
#5 Family Hotel in Cheltenham
#6 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travelers have asked, with answers from Hotel du Vin Cheltenham staff and other travelers.
3 questions
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Questions? Get answers from Hotel du Vin Cheltenham staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“I understand that all rooms are of a very good standard”
 of 5 bubbles annatK4108BI, 5 days ago | Read review
“Request a larger room / be prepared to ask to change rooms if unsatisified”
 of 5 bubbles MarkP644, 2 weeks ago | Read review
“Disabled visitors who have problems with stairs should request an accessible room with a walk-in shower”
 of 5 bubbles brian_furman2003, 2 weeks ago | Read review
“Room 'PLANETA' overlooks front of the hotel. No views here but attractive architecture on show.”
 of 5 bubbles 541jennyc, Nov 14, 2016 | Read review
“My first stay but Penfold was very pleasant”
 of 5 bubbles colinr587, Nov 5, 2016 | Read review
5 of 5
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