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The Big Sleep Hotel Cheltenham

Wellington Street | Cheltenham GL50 1XZ, Cheltenham GL50 1XZ, England
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The Big Sleep Hotel Cheltenham
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431 Reviews from our TripAdvisor Community

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London, United Kingdom
Level Contributor
5 reviews
3 of 5 stars Reviewed 1 week ago via mobile

Stayed here for a business trip Room clean and basic. However was quite cheap so you get what you pay for. Shower lovely and good pressure. Tv didn't work properly and didn't realise that you have to book in advance for vegetarian breakfast so be aware of that fact. Receptionist very helpful an great location very central to all the... More 

Helpful?
Thank Sumi727
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am pleased to read you enjoyed your stay with us and that the staff were pleasant and helpful. I am sorry to read that you had an issue with... More 

Trinidad
Level Contributor
37 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Bathrooms are huge with a massive soaker tub, multiple person shower and great beds. The traditional English hot breakfast was also superb! Parking at the hotel is extremely limited though so take note. The parking lot under he hotel is TINY. Overall we had a blast. Looking forward to returning soon.

Helpful?
Thank Liselle H
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you have enjoyed your stay with us and that you found the beds to be comfortable, along with the bathroom facilities in your... More 

Lincoln
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed for two nights; and all the staff were brilliant, could not have been more helpful, a credit to their company. Hotel is modern, efficient, and centrally located near shops, park, etc. Room (twin) modern, clean, bright and airy with very good amenities (eg free wifi, hairdryer, sound-absorbing curtains, etc). Very good shower (over bath) with proper huge thick bath... More 

Helpful?
Thank LincolnVeteran
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you have enjoyed your stay with us and... More 

Surrey, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
2 of 5 stars Reviewed 3 weeks ago

The room was clean enough, fairly comfortable, and I had no complaints with it. Reception staff were friendly, and the breakfast was OK for a low priced buffet. The only problem was that such a cheap hotel is attractive to contract builders. At breakfast, the whole restaurant was packed with builders wearing boots, hi-vis vests, and hacking up phlegm like... More 

Helpful?
Thank Johnny G
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you enjoyed elements of your stay with us, however am concerned over your comment about the other guests that were here at the... More 

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Coalville, England, United Kingdom
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 3 weeks ago via mobile

We stayed at this hotel for the new year races at Cheltenham we found this to be a lovely clean friendly hotel. we was on the 4th floor reached by a lift and at the back so was quiet unlike our friends who were on the 2nd floor at the front, the breakfast was a variety from continental to English... More 

Helpful?
Thank Joy H
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you have enjoyed your stay with us over the New Year and that you found the Hotel to be clean and quiet. I... More 

Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
3 of 5 stars Reviewed 3 weeks ago

The Big Sleep Hotel is a budget price hotel with designer aspirations - it's certainly clean, bright and conveniently located for trips to Cheltenham. Traveling on my own for business I couldn't fault either the price, location or attentiveness of the staff, who were extremely friendly and happy to help with any queries I had. For this price point, the... More 

Helpful?
Thank markinapub
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am pleased to read you enjoyed your recent stay with us and that we appear to exceed your expectations on several points. I am sorry however to read that... More 

Bracknell, United Kingdom
Level Contributor
3 reviews
5 of 5 stars Reviewed January 4, 2016

I regularly stay for business in the Big Sleep Cheltenham, which is perfect being clean and tidy with standard rooms being a great size. I brought my family to stay over christmas break using one of their family rooms, which was massive. With 2 children, the staff could not be any more friendly and helpful. Great place for business and... More 

Helpful?
Thank NeilBridgland
TBSH G, Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you have enjoyed your stay with us over 2015 both as a Corporate Client and with your family and that on your last... More 

Redcar
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed January 4, 2016

I was amazed with the friendliness, cleanliness and overall look of this Hotel when you entered. We had to book this Hotel as it was the only one available which is Dog friendly and wow was I surprised from the first meeting with Malc on the reception desk. The rooms are a great size and comfy I will definitely stay... More 

Helpful?
Thank Julie K
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel, Cheltenham. We always appreciate guest feedback whether it constructive or praise. I am pleased to read that you have enjoyed your stay with us over the Festive Season of 2015 and that you found both the Hotel and staff to... More 

Manchester, United Kingdom
Level Contributor
21 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 30, 2015

Plus points - Good variety of bfast options included in the price, friendly staff always smiling. Heating is very good. Negative points - VERY VERY noisy location, difficult to sleep with people arguing and making noise outside. I know it is not the hotel fault but just something to be aware of if you are a light sleeper.

Helpful?
Thank Anarahman
TBSH G, Front Office Manager at The Big Sleep Hotel Cheltenham, responded to this review

Thank you for taking the time to write a review based on your recent stay at The Big Sleep Hotel. We always appreciate guest feedback whether it constructive or praise. I am pleased to read you enjoyed elements of your stay and am pleased to read that you found the staff, breakfast options and heating all to be to your... More 

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