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Premier Inn Cheltenham North West

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Premier Inn Cheltenham North West
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416 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Cheltenham North West
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Showing 414: English reviews
Oxfordshire, United Kingdom
Reviewed September 8, 2015

Cheap clean and functional for a single night stay. on arrival the staff were friendly and efficient. It reall was a bonus to check in on line which saved time at reception. Plenty of parking available. Even though the hotel was on a busy road we had a road over looking the road and if wasn't that noisy. Primed inn...

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Helpful?
Thank Ali P
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham Northwest Premier Inn, We are delighted to hear your enjoyed your stay. The team here work hard to provide a great service and ensure all our guests have a comfortable stay, We hope to welcome you back again...

Romford, United Kingdom
Reviewed September 6, 2015 via mobile

Six of us stayed here for a festival not far away at Croft Farm. Our rooms were not ready on arrival as we were early, but the reception staff happily stored our luggage. On return at 11pm our bags were already in the room. We asked for additional tea bags and they were quickly given to us. The room was...

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Helpful?
Thank Keely W
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are pleased that you had a good stay with us. Our team will be delighted to receive your feedback as it is really important to us that our guests are happy with the service they receive. Thanks for taking the time to review your stay we hope to welcome you back in the future. Kind Regards Carol Molyneux (Reception)

Chesterfield, United Kingdom
Reviewed September 5, 2015

Usual good service and cleanliness, very close to a couple of retail parks to stretch your legs after a long drive, good breakfast in the Pub next door would recommend if you are going to Cheltenham this is the Premier Inn to use.

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Helpful?
Thank margaret k
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review. Your kind words are very much appreciated and the team will be delighted to hear that you enjoyed yourselves here at Cheltenham Northwest Premier Inn. It is lovely to know that you enjoyed your breakfast in the restaurant next door. We look forward to welcoming you back again soon. Kind...

Bramall Lane
Reviewed August 24, 2015

Nice meal followed by a good nights sleep, on our way to Cornwall. Have stayed at Premier Inns several times and have always been satisfied with food and service. The lady on reception allowed us into our room although we were a little early, I remember another well known chain wanted to charge us £10,

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Thank Blades-7
CheltenhamWest, Team Member - Reception at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham Northwest Premier Inn, We are delighted to hear your enjoyed your stay and had a nice meal in the restaurant. The team here work hard to provide a great service and ensure all our guests have a comfortable...

Newton Abbot, United Kingdom
Reviewed August 22, 2015

Have started using Premier Inns frequently and find this one to be equally as good as all the others we have stayed in. The room was very clean and all the staff were extremely helpful and polite. Excellent value particularly when booking in advance.

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Thank JOHN W
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. Your feedback is very much appreciated as it enables us to improve standards as we endeavour to meet all of our customers needs. Thank you once again for your review. We hope to...

Manchester, United Kingdom
Reviewed August 17, 2015

Reception and cleaners all really friendly and accommodating. I forgot a tooth brush and reception provided me with a new one they happened to have. Really good service and provided guidance on directions etc. The room for breakfast in the pub next door is ok and Breakfast was good value. The bed rooms were clean and well kept. Bed was...

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Helpful?
Thank Paul D
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you very much for taking the time to write a lovely review on your recent stay with us here at Cheltenham Northwest Premier Inn, We are delighted to hear your enjoyed your stay. The team here work hard to provide a great service and ensure all our guests have a comfortable stay. It is great to know that you...

Weston super Mare, United Kingdom
Reviewed August 16, 2015

very kind and helpfull staff luvly breakfast allowed to check in couple of hours early nice on site beefeater restaurant half a mile from centre easy access to buses your room is cleaned everyday ...the only thing i would say is air con would b marvellous

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Thank Dave L
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are pleased that you had a good stay with us here at Cheltenham Northwest Premier Inn. Our team will be delighted to receive your feedback as it is really important to us that our guests are happy with the service they receive. Thanks for taking the time to review your stay we hope to welcome you back in the...

Skipton, United Kingdom
Reviewed August 13, 2015

perfect location for touring the cotswolds. The rooms where very clean and staff very friendly. The breakfasts where very good order wha t you like eat as much as you wanted the service was very quick,very friendly staff. It was connected to a beefeater pub,we ate evening meals there also,good menu and reasonably priced. I certainly will return again.

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Helpful?
Thank William B
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review. Your kind words are very much appreciated and the team will be delighted to hear that you enjoyed yourselves and found the staff to be friendly and helpful at Cheltenham Northwest Premier Inn. We look forward to welcoming you back again soon. Kind Regards Carol Molyneux (Team member -Reception)

Derby, United Kingdom
Reviewed August 10, 2015

Nice room but as a family far too hot in the night. As a family of four the room reached 29.5c with the fan on constant throughout the night. We were advised prior to booking and a fan and sheets were in the room upon arrival but at £96.00 this was not a cheap room. There is also a light...

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Helpful?
Thank The4joyces
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to write a review on your recent stay with us here at Cheltenham Northwest Premier Inn. We are sorry to hear that, on this occasion in the summer heat, your bedroom experience did not meet the expected level of comfort. We would like to thank you for your feedback on this, as all feedback...

Telford, United Kingdom
Reviewed August 10, 2015

Very shabby premier inn. Very noisy room. Very hot room. Overlooking cooking extractor - noisy and greasy smelling. No sleep. Very poor breakfast. Disorganised, no glasses, no bowls etc etc. No table available - had to wait. Tables sticky, dirty, no room to pull chairs out

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Thank gillwainwright
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

Thank you for taking the time to review your recent stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel and adjoining restaurant did not meet your expectations and that your stay was not up to the standard that Premier Inn are committed...

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
Things to do
  • Restaurant
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse ... more   less 

Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $72 - $113 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cheltenham North West 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA, Booking.com and Premier Inn so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#3 Family Hotel in Cheltenham
#6 Business Hotel in Cheltenham
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Questions & Answers

Here's what travelers have asked, with answers from Premier Inn Cheltenham North West staff and other travelers.
5 questions
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Questions? Get answers from Premier Inn Cheltenham North West staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try being at the end of a corridor so you don't have lots of traffic walking past”
aheppingstall, yesterday | Read review
“Do not take a room near the door to reception”
V8851HOmartinr, 1 week ago | Read review
“Best chance of seeing/hearing the railway was around 2nd floor rooms 52-56 I think?”
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
  • Scarce view of railway line behind Premier Inn, Cheltenham - shame about the trees! [MGC 1-9-16]
martincX7657ZQ, Sep 8, 2016 | Read review
“Not facing extractor fans from kitchen”
hewwy, Aug 31, 2016 | Read review
“We had a ground floor room that was fine.”
trailwalker2014, Aug 24, 2016 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question