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Premier Inn Cheltenham North West

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Premier Inn Cheltenham North West
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368 Reviews from our TripAdvisor Community

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Showing 366: English reviews
Norwich, United Kingdom
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed yesterday NEW

Very clean and bright,room was clean and tidy and well decorated with a fan as the weather was very hot. Staff where very helpfull , pub attached with a good selection of beers and food. Shopping centre across the road has every thing you reqiire. Enjoyed our stay and would definitely recommend to others and will be back

Helpful?
Thank trailwalker2014
Taunton, United Kingdom
1 review
2 of 5 stars Reviewed yesterday NEW

Rooms need an update desperately. Everything is very worn and tired with stains in the bathroom. Couple of housekeeping issues as well such as sticky tea/coffee marks by the tea/coffee making facilities. There was also a lot of noise within the hotel during my stay which disturbed our sleep

Review collected in partnership with premierinn.com

Helpful?
Thank Woodi1127
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

On the outskirts of the town. Room was lovely and clean. Was very hot, they provided a fan, didn't use it, because it keeps us awake. Had the window open but the seagulls squawked all night. Floor boards creaked a lot, good job we were on the ground floor. Friendly staff Plenty of room in the car park. Restaurant next... More 

Helpful?
Thank Debra C
Polegate
1 review
5 of 5 stars Reviewed 1 week ago

Avoid Travelodge's in the area, Stay Premier Inn. Polite and freindly staff, clean amd easy to find. Great close by place to eat. Number 1 place. Unable to fault. Always staff to hand to help if you need anything extra. Quite at night and an all round nice comfy place to stay.

Review collected in partnership with premierinn.com

Helpful?
Thank Dickieboy1980
Taupo
Level Contributor
7 reviews
3 of 5 stars Reviewed 2 weeks ago

Good hotel, well situated for my visit to family. Plenty of parking. Only disappointment was noise outside room from kitchen extractor fans. Rooms in need of some upgrade especially bathrooms. Good meal deal with two courses in evening.

Review collected in partnership with premierinn.com

Helpful?
Thank Nairn17
DjerbaSperwoman
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Price, facilities and comfort were excellent value for money. Friendly staff. Easy booking and able to check in on line to save time at reception desk. We didn't eat at the hotel as we were visiting relatives but restaurant was on the doorstep.

Review collected in partnership with premierinn.com

Helpful?
Thank DjerbaSuperwoman
Cheltenham, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

Here we are at the Cross Hands after the refurb and it is lovely. The thing that has always made this place is the staff and I am pleased to say that that remains to be the case. Special shout out to Shirley who was, as ever, her normal happy, chatty self - even though she doesn't work Thursday to... More 

Helpful?
Thank scallywag09
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago via mobile

I had the misfortune to stay in this hotel for ten nights. The room was like a sauna and the the pub joint on to the hotel was being refurbished so was closed! Not only was it closed, the people doing the refurbishment were working all through the night banging and clattering around which was fair enough as work needed... More 

Helpful?
Thank Slr20001
WhitbreadHotels, Online Customer Service at Premier Inn Cheltenham North West, responded to this review

Hi Slr20001 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim to make our guests feel brilliant through a great night’s sleep, and I sincerely apologise that on this occasion your stay fell far short of your expectations. Your feedback is very much appreciated as it enables us to... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 4 weeks ago

Booked in Feb 2016 for a stay in July for a tennis team of 10. Was told 48 before arrival the restaurant was closed for refurb for half our stay - despite the fact that I had paid for breakfast for the entire stay. Assumed work would begin after closure but the first 3 days we ate breakfast and dinner... More 

Helpful?
Thank sazzle1967
WhitbreadHotels, Online Customer Service at Premier Inn Cheltenham North West, responded to this review

Hi sazzle1967 Thank you for taking the time to review your stay at our hotel. At Premier Inn it is our aim is to make our guests feel brilliant through a great night’s sleep and part of this is to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we... More 

Kingsteignton, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed July 20, 2016

Was welcomed my a lovely young lady. Got into our room which was lovely and cool (it was 30 degrees) Room was very clean and very comfortable bed. Close to shops. Didn't use Beefeater as we were visiting family for a funeral, so was just a base. Had everything we needed. Highly recommended

Helpful?
Thank selbailey2014
CheltenhamWest, Team Member (Reception) at Premier Inn Cheltenham North West, responded to this review

We are pleased that you had a good stay with us but unfortunate that is was under sad circumstances. The lady on reception will be delighted to receive your feedback as it is really important to us that our guests are happy with the service they receive. Thank you for taking the time to review your stay and we hope... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Restaurant
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Step straight out into this beautiful city with its museums, shops and famous Cheltenham Racecourse ... more   less 

Additional Information about Premier Inn Cheltenham North West

Address: Tewkesbury Road | Uckington, Cheltenham GL51 9SL, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $63 - $111 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Cheltenham North West 3*
Number of rooms: 58
Reservation Options:
TripAdvisor is proud to partner with Priceline, Booking.com and Premier Inn so you can book your Premier Inn Cheltenham North West reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Cheltenham West Hotel Cheltenham
Hotel Style:
#1 Best Value Hotel in Cheltenham
#3 Family Hotel in Cheltenham
#6 Business Hotel in Cheltenham
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