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Ellenborough Park

Priceline$176*
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Certificate of Excellence
05/07/2017 05/08/2017
1 room 2 adults 0 children
$236*
$176*
$177*
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Ellenborough Park
Ellenborough Park
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1,231 Reviews from our TripAdvisor Community

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Showing 1,220: English reviews
London, United Kingdom
Reviewed 1 week ago

We were booked for 2 nights (DBB). We upgraded our room (although all the rooms are beautiful) we just wanted the extra space. Gosia at the receptionist desk was patient and helpful with the upgrade. Unfortunately despite this being a 5* hotel we felt that the efficiency of the restaurant staff for both breakfast and dinner were not quite 5*...

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Helpful?
1Thank LBB2013
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear LBB2013 Thank you so much for taking the time to review your stay at Ellenborough Park. I am extremely sorry about your recent experience, please accept my sincere apologies. Our constant aim is to provide only the highest level of service and hospitality to our guests and I am sorry that on this occasion we did not meet this...

London, United Kingdom
Reviewed 1 week ago

We only had one night in this hotel which was much better than we had expected. Underfloor heating in the bathroom always helps. We chose the hotel as we have 2 dogs who were made to feel extremely welcome and being in a ground floor room with acres of space around the hotel and in great walks in the surrounding...

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Helpful?
1Thank michaelk49
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear michaelk49 Thank you so much for your review of your stay with us. I am delighted that you had a wonderful trip to Ellenborough Park and I do hope you managed to take advantage of the beautiful 90 acres we are set in - especially with 2 dogs! I will be sure to pass your comments onto the whole...

Windsor, United Kingdom
Reviewed 1 week ago via mobile

Lovely hotel, the rooms are spacious (we stayed in the mews rooms) plenty of space for an additional bed for the little one. The pool is heated and outside, the spa and gym are very small. We ate in the brasserie however very disappointed as the service was very slow, and it was only explained when the bill was received...

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Helpful?
Thank Graham G
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear Graham G Many thanks for your review of your stay at Ellenborough Park. I apologise for the service experience in the Brasserie. We value all feedback and assure you that further training will be provided for the team to ensure that the exemplary service that is usually delivered, continues to do so. Thank you for your comments regarding the...

Reviewed 1 week ago via mobile

I'm lucky I don't have to give many negative reviews, mainly because of TripAdvisor being so reliable. Ellenborough Park was simply one of the best place I have ever stayed. The room was enormous, with a very deep roll top bath, and a walk in shower. I was in room 36 overlooking the outdoor pool, which is properly heated. Swimming...

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Helpful?
1Thank Jukebox696969
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear Jukebox696969 Thank you so much for your lovely 5 star review of your stay at our hotel. I am delighted that you had a wonderful visit and brilliant that you managed to enjoy the heated outdoor pool in such cold conditions... it is open all year round in daylight hours and we love when people take advantage of it...

Gloucestershire, United Kingdom
Reviewed 1 week ago via mobile

The service was poor. We had to ask several times for top ups of tea and coffee and often there was no one around or our orders got forgotten. We also had to wait about for 10 minutes at the till to pay! The food was lovely. Soft furnishings looking a bit shabby.

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Helpful?
2Thank Kerrie H
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear Kerrie H Thank you for taking the time to share your feedback on your visit to Ellenborough Park. We take all comments seriously and would like to ensure you that following your feedback about the service, further training will be followed up with the team. I am delighted that you enjoyed the food and will be sure to pass...

Chelmsford, United Kingdom
Reviewed 1 week ago

Great venue for a long lazy weekend. Was nice in the spa and sitting by the outdoor pool. All the staff were amazing as was the food in both the hall and brasserie. I would highly recommend this venue.

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Helpful?
Thank alazychris
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear alazychris Thank you for leaving your 5 star review of your stay at our hotel. I am thrilled that you enjoyed your long lazy weekend so much and will be sure to share your comments with the whole team. We look forward to seeing you back here soon. Kind regards, Ben Gay Operations Manager

Bristol, United Kingdom
Reviewed 2 weeks ago via mobile

We arrived tired and hungry and were given a lovely welcome by reception. The room was great and warm with a tremendous bathroom. We had diner in the main restaurant which was excellent. Service was just at the right speed for us. Overall I would say this is one of the best hotels we have used in the U.K. And...

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Helpful?
1Thank MrMez
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear MrMez Many thanks for taking the time to leave such a lovely review of your stay at Ellenborough Park. Our team will be delighted to hear your feedback and I will indeed say well done on your behalf. We look forward to welcoming you back to Ellenborough Park soon. Kind regards, Ben Gay Operations Manager

West Sussex, United Kingdom
Reviewed 2 weeks ago

The hotel was beautiful with an amazing setting just minuets from Cheltenham. Restaurant and brasserie top notch offering a vast menu and inline with any 5* hotel restaurant. The bar too was great and very stylish with a good drinks menu/beers. Hotel rooms were brilliant and stylish along with the bathrooms which have all been recently renovated. Couldn't fault anything...

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Helpful?
2Thank Alex D
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear Alex D Many thanks for taking the time to review your visit to Ellenborough Park. I am thrilled to hear your comments regarding the restaurant, dining and other facilities. Thank you also for your comments regarding service, we take all feedback on board and will be looking into further training with our team to enhance the experience for our...

Birmingham
Reviewed 3 weeks ago via mobile

I visited the Spa for the day with my mum for Mother's Day. The building and location are beautiful. The facial we received at the spa was good and we also had full use of the sauna, steam room etc. The only swimming pool however was outside, although it was heated and pleasant to swim around in, even in early...

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Helpful?
Thank Beasley20953
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear Beasley20953 Many thanks for your review of you visit to The Spa. I am delighted that you both had a lovely day together and even better that you managed to enjoy the heated outdoor pool in early April. I am so pleased that you found all the staff to b lovely and will certainly pass on you comments to...

UK
Reviewed 3 weeks ago

I took my daughter here for 2 nights to celebrate her 30th birthday recently. I wanted to arrange a helicopter to land in the grounds, take us for a flight then land back in the grounds again. The hotel went above and beyond in helping me arrange this (thanks, Tim Beard!). It all worked perfectly, every member of staff kept...

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Helpful?
Thank cruella55
ellenboroughpark2017, Manager at Ellenborough Park, responded to this review

Dear cruella55 Thank you so much for your wonderful review of your stay at Ellenborough Park. We hope your daughter had a lovely birthday celebration and it certainly sounds like she did. How brilliant that you managed to get out into the helicopter for a flight over Cheltenham and I will be sure to pass on your thanks to Tim....

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05/07/2017 05/08/2017
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Amenities

Highlights
  • Pool
  • Fitness Center with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie at Ellenborough Park
Brasserie at Ellenborough Park
Cuisines: British, European
Things to do
  • Pool
  • Fitness Center with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Breakfast included
  • Business Center with Internet Access

Additional Information about Ellenborough Park

Address: Southam Road, Cheltenham GL52 3NJ, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $201 - $528 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellenborough Park 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ellenborough Park Hotel Cheltenham
Hotel Style:
#1 Family Hotel in Cheltenham
#1 Romantic Hotel in Cheltenham
#1 Business Hotel in Cheltenham
#2 Luxury Hotel in Cheltenham
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Questions & Answers

Here's what travelers have asked, with answers from Ellenborough Park staff and other travelers.
15 questions
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See all questions (15)

Questions? Get answers from Ellenborough Park staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Make sure you book in advance for an evening meal.”
dajlu, 4 days ago | Read review
“We had a room by the outdoor pool. But for the best rooms your better off in the main building”
alazychris, 1 week ago | Read review
“The Istabraq Suite is superb.”
cruella55, 3 weeks ago | Read review
“The courtyard beside the hotel is perfect”
75julias, 3 weeks ago | Read review
“Choose a room in the hotel grounds rather than the main hotel building - easier access and freedom to get to the room when needed.”
gperky, Mar 14, 2017 | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question
Priceline
$176* /night
View Deal
Hotels.com$177
Expedia.com
TripAdvisor$175
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*Disclaimer
Prices are for 1 room, 2 adults
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