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Ellenborough Park

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Ellenborough Park
Ellenborough Park
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1,000 Reviews from our TripAdvisor Community

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Showing 992: English reviews
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

We were late to book, the manager was very helpful, and the hotel was a pleasure to stay at. Our suite had great views and the staff provided 2 roll away beds for our two boys. The lunch was delicious and the service was quintessentially English, that is to say our requests were all accommodated for with a smile and... More 

Helpful?
1 Thank Charles A
Bristol, United Kingdom
Level Contributor
101 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed here for the weekend, and had the most amazing time. The hotel & spa are beautiful and I literally couldn't fault anything about this place. The staff are all lovely and can't do enough for you. There is indoor spa facilities and also an outdoor pool to enjoy when the weather is good. We ate in the Beaufort... More 

Helpful?
Thank natsz2016
St. Albans, United Kingdom
Level Contributor
27 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
1 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed one night at this beautiful hotel however were let down by numerous staffing and service issues. We experienced a very rude waiter in the evening, chipped wine glass and mix up with drinks. Our breakfast eggs were undercooked and i had to ask three times to chase my pot of tea which arrived at the end of my... More 

Helpful?
Thank Luke L
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Sincere apologies for your experience within dining and your stay at the hotel. We value all feedback and would like to ensure you that every comment is reviewed and investigated with the relevant department. Please can I ask you to send me your contact details and a Manager will be in touch with you to discuss the issues raised further.... More 

Conwy County, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We have visited Ellenborough Park on a number of occasions for morning coffee and enjoyed the lovely surroundings and attentive service. Therefore we decided this would be an ideal place to enjoy a Sunday lunch. We arrived at our reserved booking time and was given the option of having a drink before lunch and was hence invited to sit in... More 

Helpful?
Thank Julie R
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for your comments on your visit to Ellenborough Park. I would like to apologise for your experience, this is not the standard that is usually delivered by our staff but please be reassured that we value all feedback we receive and every comment is reviewed and investigated with the relevant department. If further training is required, this will... More 

Pisa, Toscana, Italy
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Just come back from a very relaxing visit to Ellenborough - the staff were all extremely helpful and polite. The accommodation was so comfortable and of a very high standard, top quality fluffy towels and robes, coffee, tea, hot chocolate, a proper working shower, magazines, a secluded little out door seating area for each room, even down to an umbrella... More 

Helpful?
Thank Jappieee
Bristol
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed 3 days ago NEW via mobile

Came for afternoon tea with some friends at the start of a celebration weekend. There seemed to be plenty of staff around the hotel yet service was extremely slow when waiting to enquire at reception. On enquiring with the staff in the great Hall as to whether or not we could move our booking to outside (as it was so... More 

Helpful?
Thank emilyg85
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for your comments on your visit to Ellenborough Park. I would like to apologise for your experience detailed above and ensure you that we value all feedback we receive and every comment is reviewed and investigated with the relevant department. Please can I ask you to send me your contact details and a Manager will be in touch... More 

Level Contributor
1 review
5 of 5 stars Reviewed 3 days ago NEW

We stayed for one night here with our two children (9 & 11) and our two small dogs. The hotel building & grounds were excellent, the staff were welcoming & helpful and the room was perfect (plenty of space, well appointed, massive bathroom and spotlessly clean). Our dogs were very well catered for too with a large crate, water bowl... More 

Helpful?
Thank Simon N
Wilmslow, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

An overnight stay at the Ellenborough was a delight. My room was well appointed and spacious, with a four poster bed. The grounds around the hotel overlooked the Race Course and are ideal for a stroll. All rooms were clearly individual and well designed. There was a spa and outdoor pool which all looked very good, although I did not... More 

Helpful?
Thank DeeJay_9413
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for your lovely feedback on your stay with us. It is wonderful to hear that you had such a great at Ellenborough Park and I am thrilled that you enjoyed your dining experience and the delicious food. We would love to welcome you back again when you're in the area... hopefully you will have a chance to use... More 

London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Everything we wanted for a relaxing escape from London. We had fantastic hot stone massages and a lovely couple of hours by the pool with a nice lunch. You can wander round the beautiful grounds with views over Cheltenham in your robes and slippers which was nice so we had a nice cool down walk after our massages.The bed was... More 

Helpful?
1 Thank Nick S
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Thank you for your review of your stay at Ellenborough Park. I am delighted that you had a wonderful escape from London and that we could provide a relaxing environment for you. I am so pleased that you enjoyed the 'superb' dining and ensure that your comments are fed back to the team here, especially Geza who will be thrilled... More 

Portishead, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We stayed on a Sunday and Monday night a couple of weeks ago. We arrived a little early so our room wasn't ready but we sat in comfortable seats with a coffee and the staff parked our car and took our luggage to the room. The room was well appointed and the bathroom exceptionally nice. Shame there were no openable... More 

Helpful?
Thank juliehall380
EllenboroughPk, Manager at Ellenborough Park, responded to this review

Many thanks for your review of your visit to Ellenborough Park. I am pleased to hear you enjoyed your stay and that you were very happy with your accommodation. Apologies for the Beaufort being closed during your stay, due to low demand on a Sunday and Monday evening, the Beaufort is closed every week at these times, however if you... More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
  • Free Parking
  • Free Breakfast
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Brasserie at Ellenborough Park
Brasserie at Ellenborough Park
Cuisines: European, British, Gluten Free, French
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Parking
  • Free Breakfast
  • Business Center with Internet Access

Additional Information about Ellenborough Park

Address: Southam Road, Cheltenham GL52 3NJ, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $188 - $668 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Ellenborough Park 5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Ellenborough Park Hotel Cheltenham
Hotel Style:
#1 Business Hotel in Cheltenham
#1 Romantic Hotel in Cheltenham
#1 Family Hotel in Cheltenham
#2 Luxury Hotel in Cheltenham
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