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Jurys Inn Cheltenham

Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
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Jurys Inn Cheltenham
Jurys Inn Cheltenham
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232 Reviews from our TripAdvisor Community

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Showing 231: English reviews
North Yorkshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed yesterday NEW

A budget coach holiday. The all round appreciation should be acknowledged . The Jury s hotel was an excellent venue for the Cotswolds trip and provided a very good base. The staff were so helpful and patient with the old timers, choice of menu couldn't be faulted, and the rooms were beautifully prepared. Every aspect was far superior to any... More 

Helpful?
Thank edward389
Oxford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Great stay,good facilities and walking distance to most you should want or need.staff were all very good Sean mobley personally went above and beyond for myself which makes all the difference.longish wait on food but can't fault that to staff as most seemed new to the trade and you never see behind the kitchen as to why.

Helpful?
2 Thank jakgodfrey21
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW via mobile

My partner and I stayed at the Jury's Inn for 4 nights as part of a coach tour with Acklams. We had a great stay. The room was very clean, modern and spacious. The staff were very courtious and helpful. The food was very good especially the breakfast and all in all we had a great time. The hotel has... More 

Helpful?
Thank Bryan M
Gloucester, United Kingdom
Level Contributor
61 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
5 of 5 stars Reviewed 1 week ago

Having experienced this hotel some while ago, it is so noticeable how much it has improved under the ownership of Jurys. Professional and friendly staff, clean and well equipped bedroom and a very extensive breakfast. There is no doubt that this hotel is fast becoming a favored destination for business and leisure guests.

Helpful?
Thank 187047PeterR
Tewkesbury, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I was very impressed with this hotel, staff was fantastic and the service was to. Evening dinner was also very good had the lemon & thyme chicken many thanks to the head chef Wayne Breakfast the next morning was a buffet this was also fantastic with a great choice of hot and cold items found this one of the best... More 

Helpful?
Thank paul204p
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear paul204p Thank you so much for such a great review, we are delighted with the 'Five Stars'. Our Head Chef takes great pride in his work and it is very nice to see his name getting a special mention. I hope we will get the opportunity to welcome you back to the hotel again in the near future. Kind... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago via mobile

We have a great service from her we stayed 2 weeks and it's top class service from her she was very polite & very respectful 😃 Good. Experience Very good experience 👍👍👍👍👍👍 Tip top service Very great service Very well presentable Cool lady

Helpful?
1 Thank David A
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear David A What a lovely review and such great comments about Shannon. Recently, Shannon was promoted to Food and Beverage Supervisor and she truly is a great member of the team. Thank you for taking the time to leave a review and hopefully whether on business or pleasure you will return to Jurys Inn Cheltenham again. Kind regards, Catriona... More 

Milton Keynes, United Kingdom
Level Contributor
84 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

Although a good taxi ride out of Cheltenham, it's worth checking out, the outside is very dated but once inside its your typical business hotels. The room was nice and clean and a good size. Breakfast really good. All staff were very professional and polite.

Helpful?
Thank tog1966
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear tog1966 Thank you for taking the time to leave a review after your recent visit to Jurys Inn Cheltenham. We will be completing further work to the outside of the building in due course. It is great to read that you found everything else up to standard. We have done a lot of changes to our breakfast offering so... More 

Level Contributor
21 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Another great trip with GB Tours visiting Stratford on Avon and Cotswolds nicest towns and villages Bourton-on the water stow-on-the-Wold and Broadway and staying at jury's inn Cheltenham which is a really good hotel the rooms were great staff very helpful and great falcilities pool and gym all in all we had a fantastic weekend with friends well done GB... More 

Helpful?
Thank Cripsteam
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Cripsteam Thank you for such a lovely review - we truly appreciate the 'Five Stars'. Our location as you mention is very close to the Cotswold, which makes our hotel very popular especially at weekends. I hope that you may return again to our hotel in the near future. Kind regards, Catriona Delaney General Manager Catriona_Delaney@jurysinns.com More 

Johannesburg, South Africa
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Comfortable hotel that has most of what you need. Room was spacious for our small family. A small in room fridge would have helped seeing as we were travelling with a small child. A slightly cheaper option for breakfast would have been appreciated.

Review collected in partnership with Jurys Inn

Helpful?
Thank sajjvs
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear Sajjvs, Thank you for taking the time to leave a review after your recent visit. In the main I am delighted to read you found our hotel comfortable and had everything you needed. If you do decide to rebook with us again, please contact myself directly and I can arrange a fridge to be put into your room ahead... More 

Colwyn Bay
1 review
3 of 5 stars Reviewed 1 week ago

Very disappointed, poor value for money, would not recommend. Dirty towels which were not changed when reported on occupation of room, we had to wait until normal room service next morning. Poor bar staff, what hotel of this size runs out of draught bitter beer and cider on a Saturday night.

Review collected in partnership with Jurys Inn

Helpful?
Thank J4944KQmb
Catriona D, General Manager at Jurys Inn Cheltenham, responded to this review

Dear J4944KQmb Firstly, please can I apologise for the lack of service you received this weekend just gone. It leaves for poor reading and I assure you it will be addressed with both accommodation team and our Food and Beverage team. I can guarantee that such feedback as mentioned will be rectified so they are isolated in there occurrence. However... More 

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Cheltenham Suite (29)
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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Center with Internet Access
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Situated just off Gloucester Road, our four star hotel in Cheltenham offers short drives to the Cheltenham Racecourse and the city centre. Filled with heritage, this Regency town is less than a hundred miles from London and sits just outside the Cotswolds. Our Cheltenham hotel offers 122 stylish bedrooms complete with large comfortable beds, an en-suite bathroom, a flat screen television and Freeview. You'll also find tea and coffee making facilities, an ironing board and iron, and complimentary toiletries, providing a homely and comfortable stay. ... more   less 

Additional Information about Jurys Inn Cheltenham

Address: Gloucester Road, Cheltenham GL51 0TS, England (Formerly Thistle Cheltenham Hotel)
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $88 - $194 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Jurys Inn Cheltenham 4*
Number of rooms: 122
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, JurysInn, Agoda, Hotwire, Orbitz, Priceline, Travelocity, HotelTravel.com, Odigeo and Cancelon so you can book your Jurys Inn Cheltenham reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Thistle Hotel Cheltenham
Cheltenham Thistle Hotel
Hotel Style:
#4 Family Hotel in Cheltenham
#8 Luxury Hotel in Cheltenham
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