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Holiday Inn Express Cheltenham

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Holiday Inn Express Cheltenham
Holiday Inn Express Cheltenham
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624 Reviews from our TripAdvisor Community

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Showing 600: English reviews
Reviewed yesterday NEW

We visited this hotel whilst visiting family in Cheltenham. We have stayed here before and the standard of service has been excellent on both occasions. Check in was smooth and reception staff were professional. The hotel is spotlessly clean and the room extremely comfortable. We stayed in room 147 which overlooked a delightful courtyard. The breakfast area is light and...

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Thank DEBORAH T
Portsmouth, UK
Reviewed yesterday NEW

We were staying over a weekend in Cheltenham for a football match and decided to do a couple of nights. Rather than splash out on one of the more expensive hotels we maanged to find a good deal at this place. The hotel is easy to find, well located and quite well appointed. The staff were very friendly and helpful...

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Thank Lozzmeister
Bracknell, United Kingdom
Reviewed 6 days ago NEWvia mobile

Good room Clean and comfortable. Breakfast 7.45am food buffet very depleated along with lack of plates and bowls. Hot food very slow served on cold plates as plate warmer had not been turned on. Person cooking food appeared to be someone drafted in from another department half wearing a chefs jacket trying to cook food. Not very efficiently. Had to...

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Thank EeeW1960
Reviewed 1 week ago NEWvia mobile

With the kids staying away for the night at the sister in laws, Mrs C and I went to Cheltenham for the weekend. We choose to use up some reward points from IHG and thus stated at the very central Holiday Inn express. The place is very clean and modern. Rooms were a good size, although only had a double...

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Thank Martin C
Warwickshire, United Kingdom
Reviewed 1 week ago via mobile

Stayed here one night. Good walking distance from the town centre. Reception staff very friendly and helpful. Our room was basic, but had everything we needed for our stay and very clean. I had a wonderful nights sleep; the bed was so comfortable and the duvet was so cosy - I could have stayed in that bed all day!! The...

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1Thank k55979
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear k55979, It is great to see that you enjoyed your stay with us and found the beds so cosy you wanted stay all day. I will pass on all your lovely comments to our team and we all look forward to seeing you the next time you are in Cheltenham. Kind regards, Lucy Hartnell Guest Experience Champion

stalybridge, Manchester
Reviewed 1 week ago via mobile

Stayed at the hotel for a visit to the races. Room was clean, modern and spacious. The hotel staff on reception were very pleasant and welcoming. The check in and out was efficient. Parking is at the NCP opposite and you get a 25% discount. Breakfast could be a bit better especially the coffee and some fresh fruit would be...

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Thank mrfussy
UK
Reviewed 1 week ago

Hotel was OK - Staff are nice. Bathroom and shower had previous occupants pubic hair. The scrambled eggs are processed with some sort of bulking agent as it tastes of weak scrambled eggs. Breakfast not great. They were funny with warming up milk for a baby. 2 of the staff were more than happy to do so in a microwave....

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Thank ChocolateRain
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear ChocolateRain, Thank you for your valuable feedback. I am sorry to see that your recent stay did not meet expectations. I appreciate your comments regarding the cleanliness of the rooms and have shared these with our team so that we can continue to improve our services. I do hope that we will have the opportunity to welcome you back...

leicester
Reviewed 3 weeks ago via mobile

Just a average holiday inn express rooms were ok clean and tidy, location was not bad apart from the cost of the car parking, they offer some good deals with local restaurants and a local gym, the down side was the unfriendly reception and the poor breakfast let this hotel down, would only use as a business hotel

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Thank magnex
Lucy H, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear magnex, Thank you for taking the time to review your stay with us. I am sorry to see that you only had an average stay. The downside to being in such a great central location is that we do not have our own car parking but there are a couple of options available to our guests, just ask our...

Manchester, United Kingdom
Reviewed 4 weeks ago

Only stayed the one night to catch up with relatives but have stayed here on previous occasions also. Easy check in and check out. Rooms clean and comfortable and staff helpful and friendly.We used the bar which was good and had breakfast the next morning which was also good. Foyer and bar area are clean and well looked after and...

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Thank StevenB30_12
Lucy H, Guest Service Assistant at Holiday Inn Express Cheltenham, responded to this review

Dear StevenB30_12, Thank you for coming to stay with us again, we appreciate you taking the time to complete a review of our hotel and your comments about the cleanliness of the hotel. We hope too see you again soon. Kind Regards, Luke Kent Guest Service Assistant

Reviewed October 18, 2016 via mobile

Stayed here for one night with work. Room was clean. Staff were ok not the most happiest in their work. Breakfast was not the best - frozen yoghurt and lumpy scambled egg, think it had been done in the microwave

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Helpful?
Thank Claire C
IHGService, Guest Relations Manager at Holiday Inn Express Cheltenham, responded to this review

Dear Claire C, Thank you for taking the time to express your thoughts and concerns. We are pleased you liked the cleanliness of your room. We are sorry that the service you received and our breakfast selections was not to your liking. We highly value views, opinions and feedback from our guests, as this allows us to constantly improve the...

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Amenities

Highlights
  • Bar/Lounge
  • Free Breakfast
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Business Center with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
AWARD WINNER - 'Hotel of the Year 2012' Award!We welcome you to the award-winning Holiday Inn Express Cheltenham hotel, opposite The Brewery complex. This exciting hotel is perfectly located in Cheltenham Town Centre, and is a short journey from Cheltenham Racecourse. Cheltenham is a beautiful spa town located in the heart of The Cotswolds, famous for its horse racing, Regency heritage and architecture. Easy access to the hotel via M5, Junction 10, and 1 mile to Cheltenham railway station and 50 miles to Bristol Airport. Holiday Inn Express Cheltenham hotel offers 132 air conditioned en suite bedrooms with modern facilities including high speed internet access and WIFI. All room rates include Complimentary Continental Buffet Breakfast. Guests have free use of health facilities at Fitness First, along with up to 25% off food at well known branded restaurants opposite the hotel. NCP car parking is available adjacent to the hotel. ***Don't forget to book now for this years Summer Festivals in Cheltenham***. Getting out and about, see Cheltenham, the Cotswolds, Cheltenham Racecourse, the Cotswold Wildlife Park, Westonbirt Arboretum, Sudeley Castle, Slimbridge Wild Fowl Trust and the Forest of Dean. So whether you re visiting Cheltenham for meetings, business or pleasure, you will receive a warm welcome at the Holiday Inn Express Cheltenham hotel. ... more   less 

Additional Information about Holiday Inn Express Cheltenham

Address: 33 Dunalley Street, Cheltenham GL50 4AP, England
Location: United Kingdom > England > Cotswolds > Cheltenham
Price Range: $81 - $197 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cheltenham 3*
Number of rooms: 132
Reservation Options:
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Also Known As:
Holiday Inn Express Cheltenham Hotel Cheltenham
Holiday Inn Cheltenham
Cheltenham Holiday Inn
Hotel Style:
#9 Romantic Hotel in Cheltenham
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Questions & Answers

Here's what travelers have asked, with answers from Holiday Inn Express Cheltenham staff and other travelers.
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cardiff

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Questions? Get answers from Holiday Inn Express Cheltenham staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“All the same”
 of 5 bubbles Happy_gb, Oct 18, 2016 | Read review
“no free parking, there is a A NCP care park, next to the hotel”
 of 5 bubbles toptog2014, Oct 8, 2016 | Read review
“Ask for one of the refurbished rooms”
 of 5 bubbles Astrobop, Oct 6, 2016 | Read review
“high floor”
 of 5 bubbles welshone03, Oct 6, 2016 | Read review
“Go for a high floor at the rear”
 of 5 bubbles Jar5619, Sep 13, 2016 | Read review
5 of 5
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