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We were booked in for my brothers 60th birthday in Cheltenham however my wife was taken seriously ill the day before. When I contacted the hotel to cancel they could not have been more helpful. Truly excellent customer service which needs to be recognised.
The Hotel is newly constructed and in general is a pleasant place. Rooms are small but I think the beds are comfortable. Street facing rooms are noisy as the plastic wall panels dont insulate well. The air con / heaters above the doors do play...More
Response from Lucy H, Guest Service Assistant at Holiday Inn Express CheltenhamResponded 2 days ago
Thank you for taking the time to leave a review of your recent stay, its good to hear you found the hotel to be pleasant and the beds comfortable. We hope the issues you found with the breakfast and the heating will not...More
Needed a reasonably priced place to stay in Cheltenham for an overnight trip for myself and two daughters and the holiday inn express was the perfect spot. Staff were lovely and offered discounts for parking and local restaurants. Clean fresh room, big tv and comfortable...More
Response from Lucy H, Guest Service Assistant at Holiday Inn Express CheltenhamResponded yesterday
Thank you for your lovely review of your recent trip, it is great that you found the staff helpful and loved the location of the hotel. We welcome you back at any time. Have a lovely day.
Having previously had bad experiences in a Holiday Inn Express we went with relatively low expectations but they were unfounded and we had a really pleasant and comfortable stay.
Room was clean and a decent size with a very comfortable bed. Breakfast was included in...More
Response from Lucy H, Guest Service Assistant at Holiday Inn Express CheltenhamResponded 1 week ago
We are really happy to learn that you enjoyed your stay and that you would recommend us to your friends and family. We hope to see you again very soon.
$75 - $151 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
#9 Romantic Hotel in Cheltenham
Number of rooms
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