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Old Manse Hotel

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Old Manse Hotel
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564 Reviews from our TripAdvisor Community

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Showing 559: English reviews
Leicestershire
Level Contributor
50 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We went for an evening meal this week - thought we had pushed the boat out by ordering the best steak - big mistake menu promised tender excellent sirloin - even with steak knives and sawing away this was tough - full of gristle. This hotel need to check that they are delivering what is promised - should have ordered... More 

Helpful?
Thank jeanLeicestershire
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Please accept our apologies for your disappointing food. We will of course review our steak supplier More 

Birmingham, United Kingdom
Level Contributor
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

This trip was arranged to celebrate our 29th wedding anniversary. The room we was allocated was a tiny attic room away from the main hotel. It was in need of a major makeover...the carpets were stained and warn, the windows were filthy both in and out, there was a strong smell of damp with mould everywhere. Not a good experience,... More 

Helpful?
3 Thank jackiehobson33
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Please accept our apologies for your disappointing visit. I believe you were compensated for the shortfalls and issues raised such as the carpet and door are in progress of repair. More 

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Gloucestershire
Level Contributor
43 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed for 2 nights while we toured & visited some local attractions. Not the first visit for us as we came a couple of years ago. We found the Hotel warm and cosy. The restaurant had a menu that would satisfy most if not all customers. The staff were just excellent. To mention Kai,Christina, & Andy. The bar staff... More 

Helpful?
Thank Rawlings064
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your kind comments. Kai,Christina, & Andy will be pleased to read them. We look forward to seeing you again More 

Hanoi, Vietnam
Level Contributor
23 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 stars Reviewed 2 weeks ago

Sad to see a destination that has witnessed many years of true and well-deserved glory reduced to such a pitiful state. The hotel is evidently uncared for and the distinct lack of atmosphere echoes throughout the public bar and hotel restaurant. Rarely does a location scream so loudly for a managerial shake up.

Helpful?
1 Thank Edward J
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Please accept our apologies that the atmosphere was not as expected during your visit, we will ensure a pleasant atmosphere is kept daily. It is evident that you do not know the hotel as much as you claim, as your comments are inaccurate and irrelevant. More 

London, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

We dropped by for lunch after spotting this near the toy museum (and it being too hot to find anywhere else)! The dining area was quite spacious and did get quite busy with tourists but the service was fairly efficient and the food was tasty. Good value food (some meals £4.99!) for a quick lunch. The manager came by and... More 

Helpful?
Thank Suki L
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your comments, We are pleased you enjoyed your food More 

Sunbury, Australia
Level Contributor
174 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel is in such a wonderful location in the centre of the village. We had booked one of the 2 rooms that overlook the water out the front, on the first floor. There is no elevator and the stairs are quite narrow. The room had wardrobes, a desk, large queen sized bed, 4 windows and 2 quaint window seats.... More 

Helpful?
Thank KazLoudspeaker
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your comments. We are pleased you enjoyed your visit. More 

Marlborough, United Kingdom
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Having visited in the past and had a disappointing meal, we were hoping for a better outcome, and thankfully we were not disappointed, apart from the soup everything we ordered was available, the starters were a good size and tasty, the mains were of good value, hot and tasty and all staff that served us were helpful and friendly, the... More 

Helpful?
Thank Tracey B
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your comments. We are pleased you enjoyed your return visit. More 

Benson, Arizona
Level Contributor
72 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
3 of 5 stars Reviewed 4 weeks ago

This Inn is right on the river in the heart of town. The location is great but the Inn is old and the rooms need some attention. The breakfasts were nice, cooked to order, and the staff was very pleasant. Spent a lot of time out on the back patio in a lovely setting, but our room was very stuffy... More 

Helpful?
Thank Roxanne W
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your comments, we will of course action comments raised More 

Guildford
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
2 of 5 stars Reviewed 4 weeks ago

Stayed for a long weekend in a guest house, but came to eat at this hotel which serves pub food too. The staff are very unfriendly and lack the social skills that you would find at other places of this nature. Nobody is too keen to serve the public, who they seem to charge varying prices for the same drink.... More 

Helpful?
Thank ce_fait_rien
OldManseHotel, Manager at Old Manse Hotel, responded to this review

As you can see from other reviews, customers tend to find our team friendly and approachable. During the summer we serve the majority of our food outside which is nothing out of the ordinary, I find your review to be false and misleading to other guests. More 

A TripAdvisor Member
5 of 5 stars Reviewed 4 weeks ago via mobile

Spent a short weekend break here this week. What a fantastic location. We were in a suite facing the river. Great evening entertainment in the bar. Lots on your doorstep including amazing ice cream and a brilliant motor museum. Superb breakfast and very amazing Staff. Thankyou so much Warren Grove

Helpful?
Thank A TripAdvisor Member
OldManseHotel, Manager at Old Manse Hotel, responded to this review

Thank you for your kind comments. We are pleased you enjoyed your visit and look forward to seeing you again More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
The Old Manse is a delightful English country inn overlooking the river Windrush, which flows gently through the centre of this picture-postcard Cotswold village. You can enjoy exploring this historic area of outstanding natural beauty with a stroll around the quaint little village of Bourton or simply curl up in front of a roaring log fire. Our rooms are all en-suite, where their size and layout do reflect the historic nature of our building, great for short stays and as a base to explore this beautiful location. Some of our rooms are located in the Old Manse Cottage, a short distance from the main building, but equally full of quirky features. A great selection of food and drink is available from our restaurant and bar. Guests should be aware that our car park is limited, however our team are always willing to assist guests with luggage and finding local alternate parking facilities. ... more   less 

Additional Information about Old Manse Hotel

Address: Victoria Street, Bourton-on-the-Water GL54 2BX, England
Location: United Kingdom > England > Cotswolds > Bourton-on-the-Water
Price Range: $91 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Old Manse Hotel 3*
Number of rooms: 15
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Also Known As:
Hotel Old Manse
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