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The Swan Hotel

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The Swan Hotel
The Swan Hotel
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777 Reviews from our TripAdvisor Community

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Showing 731: English reviews
Somerset, United Kingdom
1 review
5 of 5 stars Reviewed 3 days ago NEW

We arrived at The Swan in Bibury, friendly and efficient check in. We had been upgraded to room 11 which was a beautiful and spacious room, Four poster bed and a very spacious bathroom incl spa bath. A turn down service was offered complimentary. We dined in the brasserie, service and food was excellent. Would highly recommend this to anyone... More 

Helpful?
Thank 872michelle
Sevenoaks
Level Contributor
28 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 5 days ago NEW

Hadn't intended stopping but my husband got drawn in by the menu...he had a roast beef sandwich arrangement whilst I stuck to soup. The soup was nice, but luke warm, and I had finished by the time he got given his sandwich. Coffee very nice though and a nice spot.

Helpful?
Thank Susan R
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Our Head Chef was delighted to hear you were drawn into The Swan by his menu and we are glad you enjoyed the ambience. We will however pass on your comments regarding the speed of service and the Soup. We're glad to hear you enjoyed the coffee - we may be biased but we do think that Marius makes the... More 

Swansea, United Kingdom
Level Contributor
25 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
3 of 5 stars Reviewed 1 week ago

This was the second time we have visited this restaurant after enjoying our first very much. We phoned to make a lunch reservation, however when we got to the hotel there was no record of our booking, not a good start. The staff were not professional, one of the waitresses could hardly speak english. The food was not half as... More 

Helpful?
Thank Steven E
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We are sorry to hear that your return visit to us was not of a standard we adhere to. We take great pride in our staff training programme, the service we deliver and the food we serve so it is disappointing that we did not live up to expectations. Thank you for your feedback - your comments are being considered... More 

Traralgon, Australia
Level Contributor
622 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 319 helpful votes
5 of 5 stars Reviewed 1 week ago

We are holidaying in the area and staying in Ablington one mile from the Swan.We went their for dinner last night in their restaurant and all I can say was it was first class. The guys who looked after us were very professional, they had obviously had some serious training and experience. The wine was good and the food prepared... More 

Helpful?
1 Thank roy v
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We are delighted you enjoyed your dinner with us at The Swan. All our staff from the Head Chef to waiting staff love to provide guests with a relaxing culinary experience and your kind comments have been passed on. We look forward to welcoming you again sometime. Thanks again, Kate More 

Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We came to Bibury to visit the trout farm and stopped here for lunch. We tried the trout and it was so tasty. It was busy however the service was quick. If you are in the area be sure to visit here. Very romantic for couples.

Helpful?
1 Thank TDMV
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We are delighted you enjoyed lunch at the Swan! Our Chefs love working with the wonderful ingredients we have local to us, especially the Bibury trout, which is delicious. Hopefully we will see you for lunch again sometime. Many thanks, Kate Carter More 

Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We visited The Swan Hotel on bank holiday Sunday with friends. We had booked earlier that month. Menu offered something for everyone, the food was good and we were not rushed despite it being a bank holiday. Would certainly recommend to others. Well done staff!

Helpful?
Thank Jeanette H
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

We strive to ensure all our guests have a relaxed experience, even on a busy bank holiday in the Cotswolds, so we're glad to hear you enjoyed your Sunday Lunch. Your comments have been passed to all the staff - thank you, and we look forward to welcoming you back to Bibury soon. Thanks again, Kate Carter More 

Richmond, Virginia
1 review
1 of 5 stars Reviewed 1 week ago

To start, Bibury is a beautiful Village on the Colin river. The building itself where this swan inn is located is lovely. The charm ends there. We were not offered help with our luggage when we arrived. Our room had no Chest of drawers for clothing. It was hot and stuffy with no air conditioning in the room. The bathroom... More 

Helpful?
Thank gardens203
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Whilst we understand you have previously communicated with our General Manager, we wanted to reiterate that we encourage and take on board feedback by all our Guests. We have considered all the points you make and have now put procedures in place to ensure these are improved including changing the appropriate tables to No Smoking. We are sorry that your... More 

Ontario
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Bibury is such a quiet and beautiful village. We were so thrilled by it's charm. And the swan hotel is even a bigger surprise! The rooms are spacious, clean and very tastefully decorated. The view outside of the room is breathtaking. The location is perfect too. And most of all, the breakfast was so nice and delicious!!! We were so... More 

Helpful?
1 Thank travel_lover008
Cotswoldinns, General Manager at The Swan Hotel, responded to this review

Thank you for your lovely comments, we feel a good English breakfast certainly sets you up for a day taking in the breathtaking sights of Bibury and the wider Cotswolds. It's great to hear that you enjoyed your time with us and we'll look forward to hopefully welcoming you back in the future sometime! Many thanks, Kate Carter More 

Level Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Booked for two nights . No help offered with luggage on arrival. Cottage we booked of the main hotel building Was hot with no fans or air con. Room not cleaned properly and sink was draining in Bathroom and never had a hotel room with zero drawers to put clothes away. Found staff unhelpful with no knowledge of the surrounding... More 

Helpful?
2 Thank Dmbcw
London
Level Contributor
96 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
3 of 5 stars Reviewed 3 weeks ago

This is a beautiful hotel in a beautiful setting. However there are some problems - the main one being, I think, is that the hotel seems to be understaffed, which meant poor service in the bar and restaurant and the cleaning was a little bit hit and miss too. Having said that ,the staff are very polite and do try... More 

Helpful?
3 Thank Chocolateloverlondon
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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Center with Internet Access
Official Description (provided by the hotel)
History surrounds you at The Swan Hotel, located in the picturesque village of Bibury, described as the 'prettiest village in England' by William Morris. The Hotel offers you a relaxing stay in comfortable surroundings, featuring cosy lounges, roaring log fires, antique furnishing and rich decor. Our dining room is home to great English cusine and a fine wine selection. In our Bar meals are served all day.The tranquil Swan Gardens offer residents the delights of the outdoors. ... more   less 

Additional Information about The Swan Hotel

Address: 4425 On the B, Bibury GL7 5NW, England
Location: United Kingdom > England > Cotswolds > Bibury
Price Range: $167 - $438 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Swan Hotel 4*
Number of rooms: 23
Reservation Options:
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Also Known As:
Swan Hotel Bibury
The Swan Hotel Bibury, England
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