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The Mermaid Inn

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#2 of 8 Hotels in Rye
Certificate of Excellence
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The Mermaid Inn
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744 Reviews from our TripAdvisor Community

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Showing 727: English reviews
Folkestone, United Kingdom
Level Contributor
3 reviews
4 of 5 stars Reviewed yesterday NEW

Have just spent two days at the Mermaid Hotel to celebrate our 40th wed anni. Last time was on our 25th Anni. We were not disappointed. Had wonderful cuisine. Great Breakfasts and on the second night enjoyed an evening meal sitting outside under the last of the sun. Our room was very hot (heatwave), but after chatting to a member... More 

Helpful?
Thank Justine S
romford
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

I was a little worried about this visit as I thought the hotel would smell very musty, but not at all it was great. The room was great right at the top of the hotel, very clean. I must admit the seagulls are noisy but there is nothing you can do about it. Bed was very comfortable and the food... More 

Helpful?
Thank RomfordTilly
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. It never fails to excite us when we see reviews such as yours..."Great stay at this Wonderful Hotel, steeped in history". The Mermaid is unique, and that is why we she is such an attraction to so many visitors, from all over the world. We note your points re breakfast, and will share with the... More 

London, United Kingdom
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Two years ago we visited the Mermaid Inn but only for an evening meal, we vowed we would come back and stay, which is exactly what we did with friends. The rooms are all individual and are completely different. Due to the configuration of the rooms we would suspect the vast majority are not suitable for people with mobility problems.... More 

Helpful?
Thank karenandkevin h
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is a siren to travellers, and you are not the first, and you will not be the last, who are drawn back by her charms. Especially when we provide directions to the only on site hotel car park in the citadel of Rye. We look forward to welcoming you again, to the quirky... More 

Bexleyheath, United Kingdom
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Hotel very old and beautiful, with all the features that you would expect from a 1500 year old inn. Staff were all very helpful and friendly, always ready to assist. The rooms are all equipped with all that you want, tea making etc. The rooms are clean and very comfortable, and even had a fan, as it was very hot.... More 

Helpful?
Thank Colin W
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We note the praise for your Mermaid experience, from the unique Mermaid Inn, rebuilt in 1420, to the wonderfully attentive staff, good food, and all the in room amenities. Slightly puzzled that after all those wonderful comments, your view of The Mermaid and that of Rye will be dominated by a few indigenous members of... More 

Kent, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

I have been here twice, very quirky and old inn. The food is fantastic!! The atmosphere is really friendly too, staff can not do enough for you. Would really recommend. The inn is on an old cobbled street on a hill. Rye, is very old too.... I loved the whole visit.

Helpful?
1 Thank stylist35
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is unique, with 600 years of history encapsulated in a building with so much to discover, all of which can be seen on our website. We will share your praise with the staff who strive to offer friendly attentive staff. So glad your visit to Rye was lovely, we hope to welcome you... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Such a wonderful hotel. We have stayed here twice now and can't fault the rooms or service. Comfortable beds, friendly staff and love the fact they have a selection of board games so you can grab a drink and settle down for some fun - it's a really nice touch. Great location that's a short walk from everything you need.

Helpful?
1 Thank Emma G
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is a siren, her charms, drawing back her many guests to visit again. Sitting at the heart of Rye, it is a perfect location. We will share your praise with all the staff concerned. We hope to welcome you again in the future. More 

Brighton, United Kingdom
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 4 days ago NEW via mobile

Fantastic place to stay drapped in history, very quirky, we stayed for one night in the Elizabethian bed chamber the room over looked the rear of the town the room was very comfortable and cosey and very clean, nice bath and shower, the room supplied free t and coffee with free view tv, we stayed for dinner were the food... More 

Helpful?
1 Thank Hixons
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid Inn is quirky and unique, reflecting 600 years of history encapsulated in a building rebuilt in 1420. We will share your wonderful review with all the staff concerned. More 

Terrigal, Australia
Level Contributor
76 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

This was my second visit to the Inn. The first time was in winter enjoying a meal by the huge fireplace and just recently on a warm summer's eve. You absolutely cannot miss this place when you visit Rye. So much a part of Rye's history of seafaring and smuggling. The Inn was rebuilt in the 1400s and the cellar... More 

Helpful?
1 Thank sarandip30
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is a "must visit", a truly unique place, sitting at the heart of the medieval citadel of Rye. She is a siren that draws guests back to her charms. The only "rocks" you will find will be in a G&T. We look forward to welcoming you back for at least a third visit. More 

London, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

If you are looking for a historic, atmospheric, quirky, hotel in a quaint English village, you cannot top this. The rooms are stunning and full of character, and make you feel like you are living in a period drama. The restaurant was pleasant in appearance although the food was a little inconsistent in quality. We were told it may be... More 

Helpful?
2 Thank PZ2013
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. Your review captures the essence of The Mermaid Inn, full of character, in a building rebuilt in 1420, cellars dating to 1156. The Mermaid is unique, Grade II Listed, hence she is of an age that is full of charms, that in a modern hectic world, provides the perfect place to escape to and relax.... More 

London, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

What a wonderful hotel. Old buildings,four poster beds lovely porter. The stay was exceptional until.......breakfast. What a let down. The staff were indifferent and seemed beyond caring. They took my order and 15 minutes later it arrived, totally wrong. It was all pre cooked including the eggs. I asked for a while slice of fried bread but got 2 halves,... More 

Helpful?
2 Thank CP Driver b
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is a unique hotel, 600 years in the making. We can only apologise for your experience at breakfast. We have shared your comments with those concerned. Clearly we strive to meet the highest expectations of our guests. We hope we have the opportunity in the future to meet your expectations. More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant at The Mermaid Inn
Restaurant at The Mermaid Inn
Cuisines: Bar, European, British, Vegetarian Friendly, Gluten Free Options
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns. ... more   less 

Additional Information about The Mermaid Inn

Address: Mermaid Street, Rye TN31 7EY, England
Location: United Kingdom > England > East Sussex > Rye
Price Range: $192 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mermaid Inn 3*
Number of rooms: 31
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Also Known As:
The Mermaid Hotel Rye
Mermaid Hotel Rye
Mermaid Inn Rye
Mermaid Rye
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