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The Mermaid Inn

#3 of 8 Hotels in Rye
Certificate of Excellence
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The Mermaid Inn
The Mermaid Inn
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714 Reviews from our TripAdvisor Community

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Showing 697: English reviews
Level Contributor
229 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Don't expect too much. This is an old building with a lot of old world charm. Our bedroom was fine but with only a fan to ease the summer heat it was difficult to sleep well. Bathroom fairly basic. The light over the mirror didn't work so as it was fairly dark it was a challenge to apply makeup. Room... More 

Helpful?
Thank Jmahg
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid Inn is a unique historic building, rebuilt in 1420, and Grade II Listed since 1951. The Inn has been carefully stewarded since 1993 by the same families. This lovely hotel can be seen on our website with images of all the rooms, and the public areas of the hotel. The Mermaid is unique,... More 

leigh on sea essex
Level Contributor
31 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Not cheap but with 2 Rosettes and several awards we didn't expect it to be How ever the wine was reasonably priced for this sort of venue Fresh modern served food good portions fresh in fact excellent Quiet service was good but unobtrusive fantastic atmosphere built in 1500 they say the Inn is haunted however we stayed 2 nights but... More 

Helpful?
Thank elainesteed
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. So glad you enjoyed the many facets of The Mermaid Inn, the 2 AA Rosette Restaurant, a building rebuilt in 1420, and friendly attentive service. Please be assured we will share your praise with all the staff concerned. We hope we can welcome you again in the future with another romabtic stay. More 

London, United Kingdom
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Delightful traditional hotel with loads of original features. Very friendly staff. Excellent food, served in a dining room with inglenook fireplace adorned with traditional ornaments. A wide range of food choices, beautifully presented.

Helpful?
1 Thank Beverley A
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. Always exciting to read when our guests have discovered the charms of The Mermaid. We will share your praise with the staff concerned. The Mermaid is unique, and much of which can be seen on our website through images and our virtual tour. We hope to welcome you again in the future for another weekend... More 

East Grinstead, W.Sussex
Level Contributor
70 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Thank you so much once again for a lovely stay. As soon as we walk through the door of The Mermaid Inn we feel as if we have come home. Relax! Without doubt the staff make this place special. We would like to thank Pat in the bar and Glen in the dining room for their humour and kindness. We... More 

Helpful?
1 Thank JANEBWELLS
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We strive at The Mermaid to offer all our guests a memorable experience, and it never fails to excite us when guests share those experiences with us. Please be assured we will share your kind words with all the staff concerned, especially with the Head Chef and his team. We look forward to welcoming you... More 

Reigate, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

We spent our anniversary at the Mermaid Inn and were very impressed with the hotel and friendly staff. The whole building is full of history and we loved the secret passage behind the bookcase in one of the bedrooms leading to the bar. We will definitely be returning soon

Helpful?
1 Thank nicciv123
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your kind words with the staff, and so glad that the unique Mermaid made such an impression on you. The Mermaid has much for guests to discover. We look forward to welcoming you again in the future. More 

Essex
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

Hotel was lovely, and so was the staff, wonderful hotel that many famous people have stayed in. Bed very comfortable, food excellent. Perfect on every level. Great atmosphere. I've finished my review but need to add more characters before I post

Helpful?
1 Thank Colin012
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid always strive to provide memorable experiences, in the unique setting at the heart of the medieval citadel of Rye. We will share your praise with all the staff concerned. We hope we can have the opportunity in the future to welcome you again. More 

Surrey, United Kingdom
Level Contributor
33 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed 1 week ago

We have always promised that we would treat ourselves to a night in this famous hotel, and at last, we did. We were celebrating 50yrs of our first date, so deserved something special. Overall it was a very pleasant stay. The staff were some of the best we have encountered. Very friendly and welcoming. Nothing was too much trouble. The... More 

Helpful?
1 Thank CHP1536
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We note that you had a pleasant stay at The Mermaid, and that you enjoyed your visit. We will share with the staff your praise for their friendly attentive service. We note your comments and those will be shared with the managers concerned. More 

Level Contributor
33 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

After strolling the lovely old narrow streets of old Rye the Mermaid Inn is the perfect place to round up the impressions. Very cute, old and authentic with top friendly staff. The food was excellent, but we sat outside and could only choose from the bar menu. Great taste anyway.

Helpful?
1 Thank TomCat2013
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. So glad to read that your visit was a memorable one. The Mermaid is unique, and is the perfect place to relax, and enjoy the summer, at the heart of the medieval citadel of Rye. More 

Rochester
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We've been wanting to dine here for years and years, but wanted to come to celebrate something special. Finally a family event came along... and we were not disappointed. The staff were superb, the service was impeccable, and everything surpassed our expectations.

Helpful?
1 Thank 2_Short_breakers
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. So glad we were able to provide you with such a memorable experience. The Mermaid is unique, and provides a perfect setting for special occasions. Please be assured we will share your fulsome praise with all the staff concerned. We look forward to welcoming you again in the future. More 

London, United Kingdom
Level Contributor
124 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
3 of 5 stars Reviewed 1 week ago

We stayed overnight dinner bed and breakfast on a discounted secret escapes break. The interior of the hotel is delightful, dating back to the 1400's, beautiful fresco type paintings on the walls, beamed ceilings, meandering staircases going up and down - all very charming, atmospheric and intriguing. We had a standard room which was fine, beamed ceilings with a quaint... More 

Helpful?
1 Thank CatHolt
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. Thank you for your fulsome praise for The Mermaid Inn, rebuilt in 1420, and a Grade II Listed building since 1951. The hotel has been independently owned and curated since 1993 by the same families. The website shows all the charms of the hotel with a tour of the hotel, and images of all 31... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant at The Mermaid Inn
Restaurant at The Mermaid Inn
Cuisines: European, British, Vegetarian, Gluten Free, French
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns. ... more   less 

Additional Information about The Mermaid Inn

Address: Mermaid St., Rye TN31 7EU, England
Location: United Kingdom > England > East Sussex > Rye
Price Range: $193 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mermaid Inn 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
The Mermaid Hotel Rye
Mermaid Hotel Rye
Mermaid Inn Rye
Mermaid Rye
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