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Mermaid Street, Rye TN31 7EY England
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Traveler (1032)
360
Panoramas (18)
Room & Suite (578)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
4.8
Cleanliness
4.4
Service
4.5
Value
3.8
Travelers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Windsurfing
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Patio
Tennis court offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Ironing service
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Romantic
Languages Spoken
English
1722Reviews18Q+A100Room tips
Traveler rating
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  • 36
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Popular mentions
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Most Recent
TonyKent wrote a review Oct 4
Kent41 contributions21 helpful votes
Great place to stay we were in the penthouse, not great for people with mobility issues but great if one of you snores, a separate bedroom with a closing door…. The breakfast is to die for the poached eggs cooked to perfection, red hot tea in a proper pot, champagne Buck’s Fizz for breakfast, no problem, room service for anything… no problem all keen to help, nothing too much problem, thanks to all your staff who made our visit to Rye perfect.
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Date of stay: October 2022Trip type: Traveled as a couple
Room Tip: Get there early to secure parking, we arrived at 13:30 and had plenty of room. Mind your head,...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded yesterday
Thank you for your review. We will share your fulsome praise with the staff. The staff always strive for friendly attentive service, so it is always exciting when it is recognised in reviews. We hope we may welcome you again to The Mermaid.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Steve E wrote a review Oct 4
1 contribution
Had a great two night stay in an very atmospheric room, which was both clean and comfortable. Staff were very friendly and very helpful. The Full English breakfast though was very disappointing, should have had the continental. We've have had a lot better from comparison hotels. One thing to mention, when using the public bar, the barman suggested to us that, as we were residents it might be easier for us to charge drinks etc. to the room, no mention of the 10% service charge that's added to the final bill though, a bit naughty! Didn't notice until we had left. Overall, a good experience apart from this. Highly recommend the location.
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Date of stay: September 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded yesterday
Thank you for your review. We will share your praise with the staff who always strive for friendly attentive service. The Mermaid is indeed in a unique location. We note your observation regarding breakfast and will share it. The service charge is at the discretion of the customer, apologies if this was not made clear.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Peter H wrote a review Sep 2022
Ipswich, United Kingdom2 contributions
Just returned from a 3 night stay at the Mermaid and were pleased with our choice of Hotel. The service from the staff was excellent, attentive but not intrusive. A minor problem we had was quickly put right by the staff. The Hotel has some quirky features but made a change from the sterile modern hotels. We felt that staying at the Mermaid made our stay in Rye just that little bit better.
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Date of stay: September 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. Rebuilt in 1420, cellars dated to 1156, The Mermaid is a unique hotel and experience. Just like Rye is a unique town and experience. We will share your praise with the staff who always seek to provide friendly attentive service. We hope we may welcome you again to The Mermaid.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Janet T wrote a review Sep 2022
Greater London, United Kingdom8 contributions5 helpful votes
Had a lovely 3 night stay in this hotel. All the staff were excellent. Special mention for Madison who looked after me after a slip on the cobbles (nothing to do with hotel) The Mermaid Inn is lucky to have Madison as a member of their staff.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 3 weeks ago
Thank you for your review. We will share your praise with the staff, and especially Madison. We hope we may welcome you again to the 600 year old Mermaid Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
WellTraveledEthiopia wrote a review Sep 2022
England, United Kingdom301 contributions66 helpful votes
The Mermaid Inn is a Grade II listed historical Inn located on Mermaid Street. Current building dates from 1429 and has 16th century additions in the Tudor style and cellars built in 1156 survive. We visited on a very hot summer’s day and chose the outdoor area for eating. Good pub food - fish and chips, mussels, pies, etc.
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Date of stay: August 2022Trip type: Traveled with family
Room Tip: The cobbled street leading up to the Inn can be a bit of a challenge for prams and scooters.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. The Mermaid has 600 years of stories to tell, with so many names in history who have visited....she is a unique building.....once seen never forgotten. We will share your praise with the staff. We hope we may welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Carol U wrote a review Sep 2022
2 contributions
+1
Took my husband away for his birthday we had the best time all the staff are very friendly and extremely helpful. The breakfast was extremely tasty and the fish and chips the best i have ever tasted. The build is gorgeous and so very interesting cannot wait to go back for another stay later in the year.
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Date of stay: September 2022Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. There are many adjectives to describe The Mermaid......."Beautiful".......is more than appropriate. We will share your praise with the staff, and we look forward to welcoming you again later in the year.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
cr02655 wrote a review Aug 2022
London, United Kingdom206 contributions116 helpful votes
I had been wanting to stay here for well over a year. I finally got to Rye and I was so excited about The Mermaid Inn. The rooms and corridors ooze history with the huge fireplaces and beams. My room was compact but had everything one would expect. I was concerned that noise may be an issue and it was not at all. In fact, the bed, pillows, and linens were exceptional. It was just such an experience that I will never forget. The only downside was I did not get pestered by any ghost, maybe next time. I also had dinner and breakfast in the restaurant. The food was good, but the service was excellent. Bradley and Katrina made me feel welcome and taken care of. I will definitely be back.
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Date of stay: August 2022
Rooms
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded Aug 25, 2022
Thank you for your review. We will share your praise with the staff, especially Katrina and Bradley. Rebuilt in 1420, The Mermaid is a unique building, once seen, never forgotten. It has 600 years of stories to tell. We hope we may welcome you again to The Mermaid.
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
1808molly wrote a review Aug 2022
Haywards Heath, United Kingdom83 contributions79 helpful votes
My friend and I stayed for just one night. We both had single rooms. Everything was perfect. Such a sweet room (27). Very comfortable bed. Good selection of teas in room. Very clean. Good English breakfast the next morning. Easy walk to high street. We parked at public car park at the bottom of the hill. All staff very friendly and welcoming. Absolutely recommend.
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Date of stay: August 2022
Value
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded Aug 22, 2022
Thank you for your review. We will share your fulsome praise with the staff. Rye is indeed a beautiful place, just like The Mermaid...and both have so much to discover about. We hope we may welcome you again.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
June W wrote a review Aug 2022
2 contributions1 helpful vote
We stopped at this hotel to have coffee but decided to stay for lunch. It is a beautiful 15th Century hotel and very clean. Food was delicious and very nicely presented. Staff were very helpful and friendly Would recommend it.
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Date of stay: August 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded Aug 22, 2022
Thank you for your review. The Mermaid Inn offers so much more than just a Hotel.....Fine Ding Restaurant....Giants Fireplace Bar...spacious patio areas...we will share your praise with the staff. Maybe we could welcome you again, and to be residents of The Mermaid Inn.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Laird wrote a review Aug 2022
New York City, New York154 contributions93 helpful votes
Quirky is the right word for this experience hotel. Rooms are clean and comfortable, as you would expect from a quality hotel stay, but very few hotels have the character and nearly none have the ancient history of this place. The service is excellent...they'll tote your bags around to get you settled. The food and its service are excellent and there are inside/outside bar options. There is no A/C in this historic building, but the staff supply fans in rooms that lack cross ventilation. Ghosts/smugglers/queens/Americans, the place has hosted them all. Come and eat the food, admire the quirks and soak up the atmosphere.
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Date of stay: August 2022
Rooms
Cleanliness
Service
Room Tip: There are several connected buildings linked by small staircases. If stairs are a challenge, ask...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded Aug 22, 2022
Thank you for your review. The Mermaid has been here since 1420, the cellars since 1156........there is more than a hundred years left in this wonderful Grade II Listed Building. We will share your fulsome praise with the staff, and we wish you well on your travels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
$163 - $226 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include St. Mary's Parish Church (0.10 miles), Rye Heritage Centre (0.09 miles), and Mermaid Street (0.02 miles).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Tatner's Street Kitchen, and The Grapevine Champagne & Jazz Bar.
Is The Mermaid Inn located near the city center?
Yes, it is 0.3 miles away from the center of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travelers enjoy visiting St. Mary's Parish Church (0.10 miles), Mermaid Street (0.02 miles), and Lamb House (0.04 miles).