...But thats purely down to the location, cannot be helped...

This is a fascinating historic building in a perfect location in Rye...

...We stayed at the Inn one night, and we loved the charm of this medieval Inn, with a wonderful location in Rye...

...Also the location is good for sightseeing and shopping...

...Location is full of charming properties and steeped in history...

...A little pricey I'd say , however it's a one off , location was idikic enabling us to wonder around the old harbour town visiting Antique halls and shops .before venturing home ...

...With the thoughts of ghosts lurking in the corners kind of mafevus snuggle up closer Location fabulous , central to visit Rye town...

...It looks fabulously aged and has many unique features like the huge inglenook fire place in the bar...

...The woodwork in this building was outstanding as was the bric-a-brac all around. Wonderful room once you got used to the fact that the floors are not level... The dining room was a sight to behold... Wonderful white linen and a beautiful plate as a setting...

...The inn is truly charming, but the service was rather distant and not very attentive...

...This inn is amazing,historic,full of character,like nothing has changed in centuries.The cobble Street,the pretty village with little shops ,pubs and cafes all add to the atmosphere. The inn is in time with the period it was built,friendly professional staff,clean rooms ,cosy and if your lucky or unlucky some ghostly guests...

...Yes the floorboards creaked and the floor wasn’t straight but that’s part of its charm...

...The property offers several well appointed sitting areas as well as a well stocked bar and restaurant -- most being warmed by open fires...

Two very enjoyable days spent in Rye at the Mermaid Inn, which is very quaint, quirky and creaky...

...There is a slight mustiness, about the room maybe part of the charm and the windows really let the air in... The ambiance of the bar was fine and a lovely roaring fire...

...A lovely friendly environment for a tipple. The Linen Fold Panelled Restaurant has a unique atmosphere with the tables all laid immaculately with white linen, love this...

...Lounges with comfy sofas, an open fire, (useful in view of our heating) wonderful furniture and almost too much historical interest...

...The atmosphere might be chilly but the building was very Warm & Cozy...

...The Mermaid oozes history and has a great atmosphere. The bar has an excellent fire place...

...The restaurant has a wonderful atmosphere, just the right lighting and carpet so unlike most pubs and restaurants you don't feel like you are dining in an aircraft hangar and can have a civilised conversation with your fellow diners without resorting to shouting...

...The restaurant itself is dark wood panelled with dried hops adorning the ceiling, open fires cracking away, all very Tudor esq perfect for a winters day. Tables are set with crisp white linen and silver napkin rings...

...The wall panels are hand painted in places like in medieval times and panelled from later Georgian periods... The bar being warm and cosy with the inglenook fire on, there are snug rooms and lounge to drink also if the bar area is busy...

...We were in the Kingsmill, one of the oak panelled four-poster rooms which appear to be almost as they were in the 15th century... The dining rooms were beautiful and the menus superb... No schmaltzy piped Christmas music (no piped music at all, thank goodness), no 'santa hats' for the staff...

...I have been staying at the Mermaid for 14 years , usually in December as it’s always so Cosy with a festive atmosphere As usual our stay was wonderful, room , food , staff all amazing , the icing on the cake for me this time was the 2 lovely ladies in reception, who helped me and my auntie when I couldn’t get a cab from the hotel to the train station , having 2 cases and my auntie who Finds walking any distance difficult...

...The building is ancient and the furniture and fittings fit beautifully. Our room was on the front and had all the old world charm that we could have imagined... There are also 2 small lounges that are very cosy with their own log fires... Real linen napkins and table cloths that make a real difference...

...Staying in this historic inn was a delight, the furnishings throughout added to the 16th century experience...

Absolutely loved our overnight stay at this charming Inn. The staff were extremely helpful and friendly, the breakfast was superb, and the atmosphere is both inviting and like going back to a gentler time...

...The shower in our room was mildly pathetic and one can have conversation stopped by the sound of flushing toilets behind thin cladding...

Expect wonky rooms, four poster beds and bric a brac everywhere... Our room had all of those things and it was great - we thought that we might hear other guests climbing the stairs and walking the corridors but we slept really well...

...It looks and feel like it’s seen the progress of time gone by; the wooden beams, narrow corridors and creaky floorboards... The problem with it being such an old building means you can hear other guests through the walls, the bath/shower is pokey and the rooms, especially during summer, is simply too hot when there isn’t any air conditioning...

...The bedrooms are on the small side but very well furnished with Wi-Fi tv etc. the only minor downside is the restaurant got very warm and the rooms are also very warm...

...The shower in our four poster room doors leaked and was very small...

...Shown to our 4 poster bedded room was an experience on its own... Wonderful room once you got used to the fact that the floors are not level... The dining room was a sight to behold...

...There is literally no sound barrier between you and the adjoining rooms, so you can hear the neighbours conversation clearly (especially after they’ve been drinking and are a tad loud) It’s then a problem when you are next to a room where someone thinks it’s funny to make ‘ghost’ noise’s until early hours... The shower room in our bedroom was poor...

...We checked in and a porter took us to our room, we went down to move the car into the car park and was informed they were upgrading our stay, due to there being an issue with the shower in our original room, they moved all our luggage whilst we moved the car! Upgraded to a four poster bed room which was clean and tidy (Georgina)...

...The rooms are all unique & you don't want to leave, which is fortunate as the hotel bars are so cosy & unique...

...We had a gorgeous room over looking the cobbled street... Even though my husband has mobility issues he was able to get up the stairs to our room... This hotel has a great atmosphere and a cosy feel...

...My single room was fine for a short stay, but it had a shower and I only take baths, before retiring to bed...

...We stayed in room 16 which is a real gem, so beautiful and historic with sloping floors and an amazing 4 poster bed...

...Also our room was above the kitchen (room 25) so we had cooking smells and the very noisy extractor fan which was constant from morning until the kitchen closed in the evening...

...However, as a hotel the wonky floors, and creaking everything become a nuisance and make sleeping soundly rather difficult. We were in room 3 and you almost have to cling onto the side of the bed to stay in it, and should anybody be in the room above, it feels like they could be coming through the ceiling whenever they move around...

Stayed for one night in Room 14, twin beds... Lounges with comfy sofas, an open fire, (useful in view of our heating) wonderful furniture and almost too much historical interest... Definately not, but the hotel is unique and has no trouble filling its rooms so it doesnt need us...

...Such a friendly welcome and personally escorted to our room, after a brief explanation of where all amenities were. I actually expected Miss Marple to materialise into the lovely olde worlde lounges... I ended up booking through Groupon so we weren’t expecting much with regard to our room, but it was ok, small but ok... It echoed around our whole room and bathroom and it went on until midnight... Personally I couldn’t have done a 2nd night in that particular room...

...The bedroom are small and quirky, but functional...

...The standard room was on the small size to be expected in a building of its age... I had enquired about changing room on day 2 but unfortunately the hotel was fully booked for the weekend... As we were leaving a member of reception staff did offer to look to change of room for the last night but by then we had had enough...

My partner and I stayed here for one night, there was only one room left on the Saturday, the Rye Royal four poster room. It was an amazing historic room with fireplace and creaking and leaning floors... There was a tiny ensuite shower room...

...My only complaint is I never saw one of the resident Ghosts even though I stayed in one of the haunted rooms Perhaps next time 👻...

The building is unique in its age and character... The restaurant and bar prices were high... A very high class tourist trap...

...All staff friendly , beautiful room with a comfy bed, excellent food and reasonably priced champagne!...

...for polite friendly caring service...

...Unfortunately the dinner and breakfast were disappointing... All the other tables breakfast looked good so a real shame...

...You must have the full English breakfast...

Used a group on voucher £99 double room B&B fantastic stay staff just brilliant and very accommodating...

...Portions were generous and pricing was very competitive, particularly given the cost of living pressures they must face...

...When she asked about the car park the curt receptionist stated their car park was full and we would have to park over a mile away drive... We were seated by the draughtiest window in Rye We had the full English and were met by a complete plate of misery... The only saving grace is it was tiny, if I had paid £15 a head (advertised price) I would not be happy... Yes to Rye but no to Mermaid Inn...

...It worth trying the fish and chips was great and well worth the money...

My husband booked us for a night to celebrate my birthday...

...I ended up booking through Groupon so we weren’t expecting much with regard to our room, but it was ok, small but ok... Personally I couldn’t have done a 2nd night in that particular room... It probably needs replacing with a memory foam... We decided to eat our dinner elsewhere as the menus did not appeal to ether of us but the breakfast was superb!...

Celebrating a Birthday so booked for two nights... To sum up, you must take the time to go and stay at the M Inn Expensive, Yes, but they do offer different tariffs...

...The bedroom are small and quirky, but functional...

...Dinner was great and fantastic value...

...Early dinner on 30 th December 2022 Waiting staff impeccable well worth the included service charge... But I had for for shJ and my friend a delicious vegetarian dish .The vegetarian choices very good and all day she’s had a nice french flair in addition Good value for 3 courses and wine reasonable value Will definitely go again !...

...The building is ancient and the furniture and fittings fit beautifully... The bar menu is mostly traditional and is good value... They made us totally welcome and wish we had booked for two nights...

...They have a good choice of reasonably priced wine...

...We dined on our last evening, wow worth every penny, my venison mains dish was so inventive, with seasonal Autumn mushrooms, we also loved the Jerusalem artichoke starter & Frangipane tart dessert, my partner savoured the Brill dish. The chef knows his stuff - faultless... The bars inglenook fireplace with it's warm blazing log fire was irristible...

...It's cost , delightful, great company and very hospitable staff. A little pricey I'd say , however it's a one off , location was idikic enabling us to wonder around the old harbour town visiting Antique halls and shops .before venturing home ...

...The Full English breakfast though was very disappointing, should have had the continental. We've have had a lot better from comparison hotels... to the room, no mention of the 10% service charge that's added to the final bill though, a bit naughty!...

...The bathroom was a good size and I had a lovely bath with the products provided...

...What a lovely quant old quirky hotel, lovely clean room, great friendly helpful staff...

...The bedrooms are on the small side but very well furnished with Wi-Fi tv etc...

...The dining room was a sight to behold. Wonderful white linen and a beautiful plate as a setting...

...The glasses in the bar were so clean they shone…such a pleasure to drink out of...

...The inn is in time with the period it was built,friendly professional staff,clean rooms ,cosy and if your lucky or unlucky some ghostly guests...

...Our room was clean and comfortable with plenty of character...

...If you are both not taking order, why you guys came!...

...The whole place was spotless, the staff are second to none, nothing was too much bother for them and really looked after us during our stay... Upgraded to a four poster bed room which was clean and tidy (Georgina)...

...The dining staff go the extra mile, the cutlery was spotless, want to go back...

...You don't go to a hotel like the Mermaid for sparkle and modern but clean would be good... It is an enormous housekeeping task to keep ancient beams dust free but picture frames arent so difficult... The complementary tea and coffee was plentiful and the toiletries good...

...The Linen Fold Panelled Restaurant has a unique atmosphere with the tables all laid immaculately with white linen, love this...

...Comfortable bed , decent shower...

...Couldn't fault anything room was clean and warm lovely view over the hills...

Booked a 4 day long weekend for our Wedding anniversary The hotel is clean and the staff friendly...

...Tables are set with crisp white linen and silver napkin rings...

...It's a privilege to stay in such a well kept old establishment!...

...The restaurant was properly served silver service styled...

...The reception staff were excellent, helping us park in the somewhat compact car park... Real linen napkins and table cloths that make a real difference...

Had a great two night stay in an very atmospheric room, which was both clean and comfortable...

...The staff were excellent, uniformly friendly and helpful... Parking is limited and if you can get in you might have to leave your car keys so the staff can shuffle cars around to let people in and out...

...The staff were very friendly and incredibly helpful... We were warned that parking was limited but with help from the staff, who ran the car park like a military operation!, we were able to park on site both nights...

Excellent one night stay... Staff very helpful start to finish, especially with parking which is cleverly done in their own car park...

We arrived on Sunday afternoon, there was a cone across the car park entrance so my wife went to reception. When she asked about the car park the curt receptionist stated their car park was full and we would have to park over a mile away drive... However, the Porter over hearing this took upon himself to advise the owner who came out with the Porter and said he would move his car... This chap needs a customer service medal, he kindly carried our luggage to our room The Dr Syn sweet and showed us the secr car et corridor... The morning staff looked miserable and not happy to be there...

...One hears stories of staffing challenges at even upmarket restaurants and inns... Staff were well trained and plentiful...

...The staff are helpful and we found other guests were relaxed and chatty (in contrast to rather soulless business hotels where I've stayed)...

...The bar staff were great, genuinely welcoming, and each time we ended up having great chats with other patrons...

...At breakfast on Monday we had to ask 3 times for coffee, and four times for toast, we were also told they had run out of plates for the buffet part , and therefore we had to use cereal bowls for the croissants etc...

...Greeted whilst parking at Mermaid Inn by a lovely young man who came out to direct us and show us the way in. At Reception greeted by yet another charming man who booked us in & explained everything... We thoroughly enjoyed our Spooky Stay plus nothing was too much trouble from all the Staff whom we encountered...

...The service was wonderful, only 2 minor points 1. it would be nice of the staff poured the wine periodically and also not have to ask who was having what when the food was served...

...A warm professional welcome at reception, bar and restaurant... The bar is very well stocked and the barman knew how to prepare a Whiskey Mac even!... The restaurant was properly served silver service styled... We all opted for the steak and kidney pudding which was absolutely delightfully traditional, and cooked for us, (if food is being cooked for you-do be prepared to wait a bit)... Part of our party were non alcohol drinkers so it was nice to order a half bottle of good wine for my wife and I... This was a very pleasant experience and as a local will certainly encourage be to return... Thank you Mermaid for making our special event very special...

...The Christmas day menu included the usual turkey but also beef, lobster and a vegetarian option, all beautifully prepared and presented... You will not go hungry during Christmas at the mermaid... The hotel handled Christmas very well... No schmaltzy piped Christmas music (no piped music at all, thank goodness), no 'santa hats' for the staff... We met a number of people for whom this was a second visit... The staff were efficient, knowledgeable and very pleasant...

...Every staff member we came into contact with was so down to earth and helpful, we felt instantly at home! The bar staff were so friendly and tried their upmost to make us some cocktails, this needs improvement as they offer cocktails in the menu, but they went above and beyond to try and put something together for us!... Breakfast was fresh, delicious and plentiful with super staff... I wouldn't hesitate to book here again, it was just wonderful!...

...Early dinner on 30 th December 2022 Waiting staff impeccable well worth the included service charge...

...Had a 2 night stay with my 89 year old auntie . I have been staying at the Mermaid for 14 years , usually in December as it’s always so Cosy with a festive atmosphere As usual our stay was wonderful, room , food , staff all amazing , the icing on the cake for me this time was the 2 lovely ladies in reception, who helped me and my auntie when I couldn’t get a cab from the hotel to the train station , having 2 cases and my auntie who Finds walking any distance difficult... They sorted a lift with Judith , the owner of the hotel , who did 2 trips , first dropping me and luggage off and then going back to get my aunt and dropping her off at the station , I’m sure that wouldn’t happen at many hotels... Also the rest of the staff including the domestic staff who are also amazing...

...Breakfast was another success - really top quality ingredients, well cooked and presented. Staff were friendly and helpful and my only reservation abut the trip was that quite a few shops / attractions in the area are closed in November, but I have absolutely no reservations about The Mermaid...

...The reception staff were excellent, helping us park in the somewhat compact car park... Breakfast in the dining room was excellent... Real linen napkins and table cloths that make a real difference... The choice of cold meats, breads, pastries, fruit etc, was complemented by an excellent menu of hot choices... The full English and omelette with haddock were both excellent... However, we can't complete the review without giving a big mention to all the staff... They really know their jobs and are friendly, helpful and professional... They made us totally welcome and wish we had booked for two nights...

...The staff were wonderful too - extremely helpful .We wanted to do some walking while we were there and they gave us very useful information on the local area...

...It's a very old building, but ends up offering everything one might expect from a modern establishment, along with some good old fashioned friendly service. Our room was comfortable and warm, the WiFi was good enough for some catch up on iPlayer... Breakfast was excellent, especially the generous serving of tasty smoked salmon that came with my wife's choice...

Had a great two night stay in an very atmospheric room, which was both clean and comfortable... The Full English breakfast though was very disappointing, should have had the continental... We've have had a lot better from comparison hotels... One thing to mention, when using the public bar, the barman suggested to us that, as we were residents it might be easier for us to charge drinks etc... to the room, no mention of the 10% service charge that's added to the final bill though, a bit naughty!...

...We had the warmest of welcomes from the staff who managed to squeeze us into the car park, even though we had fully expected to have to park nearby. Beautiful building with lots of spaces to sit with a drink and the food looked good... The staff were friendly and helpful throughout... There was a fan that helped to cool it down (and a second provided if needed) and of course the windows could be opened - however this was a little noisy with what sounded liked an early delivery and the seagulls... The bathroom was a good size and I had a lovely bath with the products provided... Nice selection of teas in the room too... The cooked and contiental breakfast was average but didn't detract from what was a comfortable stay in a beautiful building right in the centre of this beautiful town...

...We were seated in a dining room with several fireplaces... Luncheon menu offered three courses and guests could choose one, two or all three... They served Harvey local ale...

I have recently had the joy of a 2 night stay at the atmospheric 14th century Mermaid Inn ... I felt safe and very comfortable in my little room , which had an opening window and quiet fan which was great as weather quite hot ... I loved the bathtub with its easy -to - manage taps !... Reception staff (plus all staff )were friendly and helpful... Delicious meals served in charming dining room ...

We have just spent a lovely couple of nights at The Mermaid Inn. The staff were very friendly and incredibly helpful... Our room was clean and comfortable with plenty of character... It's a very popular Inn and the bar was always busy, so we were very grateful for the residents only lounges...

Excellent one night stay... Lovely room, lots of character... Staff very helpful start to finish, especially with parking which is cleverly done in their own car park... Highly recommend, Rye is stunning also...

...Staff were well trained and plentiful... Portions were generous and pricing was very competitive, particularly given the cost of living pressures they must face... The property offers several well appointed sitting areas as well as a well stocked bar and restaurant -- most being warmed by open fires... There is however ample parking around the village a short walk away... The nearby marshes are also of interest, especially if you are a bird lover... Beaches nearby are also top notch... Would happily recommend a stay in Rye at The Mermaid...

...Our bedroom was warm, comfortable and creaky... The staff are helpful and we found other guests were relaxed and chatty (in contrast to rather soulless business hotels where I've stayed)... The food was excellent, and we ate in the dining room (fantastic rack of lamb for two) and in the bar (fish & chips)...

We stayed three nights in Rye, and ended up coming here 3 times, once for lunch and twice for drinks in the Giant's Fireplace Bar... The bar staff were great, genuinely welcoming, and each time we ended up having great chats with other patrons...

...There seems to be endless stairways and corridors and snug little rooms at almost every turn, and the wonky floors and wood beams really do give you a sense of the age of the place...

...Having just enjoyed another delightful stay at the wonderful Mermaid Inn Rye, I have to say all the standards remain consistently high. The staff are always so friendly courteous and helpful... Thanks to Sam for kindly sorting our lunch reservation whilst we enjoyed our drinks... This time of the year the lovely fires are roaring with the homely smell of logs to welcome you... The historic Giants Fireplace in the bar is magnificent, Matt kept it well stoked, with huge logs, very warm and entertaining!... A lovely friendly environment for a tipple... The Linen Fold Panelled Restaurant has a unique atmosphere with the tables all laid immaculately with white linen, love this... Big thanks to all the staff for another lovely ‘reset the batteries’ stay, really couldn’t imagine a better place than our ‘Happy Place’ for another birthday treat...

...The restaurant has a wonderful atmosphere, just the right lighting and carpet so unlike most pubs and restaurants you don't feel like you are dining in an aircraft hangar and can have a civilised conversation with your fellow diners without resorting to shouting...

Called in for luncheon, small menu, always a sign for great food... The restaurant itself is dark wood panelled with dried hops adorning the ceiling, open fires cracking away, all very Tudor esq perfect for a winters day... Tables are set with crisp white linen and silver napkin rings... If your in the area call in for lunch, but book ahead they are very popular...

...It is also one of the most beautiful buildings I have stayed in... The bar has the biggest inglenook fireplace I have ever seen with a blazing fire and a fine array of ales including the wonderful Harvey's Best and Harvey's Christmas Ale along with the Mermaid house ale... The dining rooms were beautiful and the menus superb... The Christmas day menu included the usual turkey but also beef, lobster and a vegetarian option, all beautifully prepared and presented... You will not go hungry during Christmas at the mermaid... Just a well-organised, mature and stylish Christmas celebration... The staff were efficient, knowledgeable and very pleasant...

...Early dinner on 30 th December 2022 Waiting staff impeccable well worth the included service charge. Bread on demand another plus !...

...A warm professional welcome at reception, bar and restaurant. The bar being warm and cosy with the inglenook fire on, there are snug rooms and lounge to drink also if the bar area is busy... The bar is very well stocked and the barman knew how to prepare a Whiskey Mac even!... The restaurant was properly served silver service styled... Part of our party were non alcohol drinkers so it was nice to order a half bottle of good wine for my wife and I... This was a very pleasant experience and as a local will certainly encourage be to return...

...Stunning hotel with great staff quirky rooms and a unique ambience. We stayed one night B&B but also had a bar meal... The reception staff were excellent, helping us park in the somewhat compact car park... If you have a large SUV you may want to park in the town!... The building is ancient and the furniture and fittings fit beautifully... Our room was on the front and had all the old world charm that we could have imagined... Very comfortable though with an excellent en-suite... The bar menu is mostly traditional and is good value... A good selection of local beers on the pumps and a large log fire meant the bar was a very pleasant place to spend the evening... There are also 2 small lounges that are very cosy with their own log fires... Breakfast in the dining room was excellent... Real linen napkins and table cloths that make a real difference... The choice of cold meats, breads, pastries, fruit etc, was complemented by an excellent menu of hot choices... The full English and omelette with haddock were both excellent... They made us totally welcome and wish we had booked for two nights...

...The room was extremely comfortable and warm. The staff were wonderful too - extremely helpful .We wanted to do some walking while we were there and they gave us very useful information on the local area... Wonderful place for a relaxing break...

Creaky but comfortable might be a good summary for The Mermaid Inn. It's a very old building, but ends up offering everything one might expect from a modern establishment, along with some good old fashioned friendly service... Our room was comfortable and warm, the WiFi was good enough for some catch up on iPlayer... Breakfast was excellent, especially the generous serving of tasty smoked salmon that came with my wife's choice...

...The staff were welcoming and the room was lovely. Our stay would have been elevated by being seated for dinner and breakfast in the main atmospheric dining room, which is so stunning, rather than in a small side dining room which was quiet and much less atmospheric...

Had a great two night stay in an very atmospheric room, which was both clean and comfortable... The Full English breakfast though was very disappointing, should have had the continental... One thing to mention, when using the public bar, the barman suggested to us that, as we were residents it might be easier for us to charge drinks etc...