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The Mermaid Inn

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Mermaid Street, Rye TN31 7EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (878)
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Panoramas (18)
Room & Suite (370)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
Cleanliness
Service
Value
Travelers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Hiking
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Windsurfing
Patio
Tennis court offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Centrally Located
Languages Spoken
English
1579Reviews16Q+A100Room tips
Traveler rating
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Popular mentions
GillyT wrote a review Yesterday
Harlow, United Kingdom430 contributions183 helpful votes
Spent 2 nights here. It's a very quaint building and has been well adapted to keep its charm. Staff were really friendly and helpful. Didn't have a great room but it didn't matter as we didn't spend a lot of time in it but it was over the kitchen/bar area so a bi noisy especially when they emptied loads of bottles into thee bins! We were unable to get our car in the car park on the first night but staff directed us to the market car park about 5 minute walk away that was large and incredible cheap - £2 for 24 hours. We were able to get in hotel carpark the next evening though. We ate at the hotel the first night and food was good but menu very limited. Only 3 items plus vegetarian. Waiting staff were excellent. We had planned to eat out next evening but every restaurant in Rye was booked out so ate in hotel again. This is where a more extensive menu would have been appreciated. The staff and the history make the Mermaid Inn worth a stay.
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Date of stay: June 2021
Value
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Room Tip: Wasn't keen on 204
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Alfred S wrote a review Jun 12
Whitehaven, United Kingdom384 contributions176 helpful votes
This is a very old inn, 1420s, and it shows all its history. Great location on one of the cobbled streets, timber framed, lopsided, all you would expect. The inside is just as good but note the stairs are steep and narrow. We had the Elizabethan room with a four poster bed. The room was on a real slope and unfortunately the bed was a bit too. The room is large and comfortable though the bath has a shower attachement but no screen so it is a bath only. It was hot weather but the provided fan proved adequate at night. The room is over the bar but that was not really a problem as it closes at 11pm and most guests are quiet anyway. Good fun watching people trying to park in the very limited and awkward car park. Note the hotel is an easy six minute or so walk from the station. See separate review on the restaurant.
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Date of stay: June 2021
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Tim P wrote a review Jun 9
Ipswich, United Kingdom7 contributions1 helpful vote
My wife & I have just returned from a two-night stay. Our room was spacious, well furnished & extremely comfortable, although the stairs were a bit hard on our ageing knees. Breakfast was delicious, but it would have been even nicer had some fresh fruit been available. The dinner menu could have been more extensive, but this is apparently subject to Covid rules. All the staff we met we polite, friendly & eager to please. A special mention of thanks to the young waitress (I didn't get her name) who served us at breakfast and also the man who was all over the place, Dallas. They both made our stay all the nicer.
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Date of stay: June 2021
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 6 days ago
Thank you for your review. We were glad to read that you enjoyed a pleasant stay. We will share your fulsome praise with the staff, especially Dallas and Kat. The Covid Guidelines do mean we cannot offer the service and range of menu we would prefer to offer. We do have fresh fruit available on the menu, but not fruit salad, as we are unable to offer any form of buffet service. We hope we may welcome you again to The Mermaid.
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kate071Ripponden wrote a review Jun 5
Manchester28 contributions8 helpful votes
The hotel was lovely, old and quirky, we had a haunted room, although sadly not during our visit. Breakfast was plentiful and delicious. However the standout was the staff, every single one was thoughtful, helpful and cheerful - it was striking. Would stay again.
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Date of stay: May 2021Trip type: Traveled as a couple
Room Tip: If you are scared of ghosts, check which room you are in.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. The staff always strive for friendly attentive service, always a challenge.....never more so than at present under the Guidelines. We will share your fulsome praise with the "Brilliant Staff". We hope we may welcome you again to The Mermaid.
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Carlisles wrote a review Jun 5
Lincolnshire, United Kingdom74 contributions42 helpful votes
We stayed for two nights at the Mermaid Inn. A wonderful building with lots of history and quirkiness. All staff that we encountered were friendly and helpful and on our first night we ate in the restaurant and the food was excellent. Our room was clean and very comfortable. An excellent short stay. Can't understand why some reviewers are negative and complain!
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Date of stay: May 2021
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. We will share your fulsome praise with the staff. Rebuilt in 1420, The Mermaid is a unique Grade II Listed Building, sitting at the heart of the medieval citadel of Rye. We hope we may welcome you again for another "Excellent Stay" in a "Wonderful Building" with "Wonderful Service".
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PRICE RANGE
$154 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include The Storymaster's Tales Interactive Theatre (0.07 miles), St. Mary's Parish Church (0.08 miles), and Kino Rye (0.07 miles).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Knoops, and The Grapevine Champagne & Piano Lounge.
Is The Mermaid Inn located near the city center?
Yes, it is 0.3 miles away from the center of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travelers enjoy visiting St. Mary's Parish Church (0.08 miles), Mermaid Street (0.02 miles), and Lamb House (0.04 miles).