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The Mermaid Inn

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Mermaid Street, Rye TN31 7EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveler (951)
360
Panoramas (18)
Room & Suite (572)
What is Travelers’ Choice?
Tripadvisor gives a Travelers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Daily temperature and symptom checks for staff
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Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 04/29/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
Cleanliness
Service
Value
Travelers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Windsurfing
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Kids' meals
Outdoor dining area
Special diet menus
Patio
Tennis court offsite
Board games / puzzles
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Ironing service
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Romantic
Centrally Located
Languages Spoken
English
1648Reviews18Q+A100Room tips
Traveler rating
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Popular mentions
JudyOswestryUK wrote a review Jan 20
Thurso, United Kingdom151 contributions39 helpful votes
Comfortable room, lovely four poster, everything provided you could want. Great food in restaurant, perfect service. Lovely to have nice selection of cheese and meats at breakfast. Only down side is lack of parking, but staff helpful in instructions on where to find parking not too far away and reasonably priced.
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Date of stay: January 2022Trip type: Traveled as a couple
Room Tip: Drop luggage at hotel, if having to park elsewhere.
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 3 days ago
Thank you for your review. We will share your fulsome praise with the staff. Rebuilt in 1420, and cellars dated to 1156, The Mermaid is truly an ancient Inn. We have put a guide to Parking on our website. It shows we have 15 spaces, only reserved parking for Blue Badge Holders, and a link to show all the Car Parks in Rye and their tarrifs. All car parks can be found on the Ringo App. We hope we may welcome you again for another "Relaxing Stay".
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Scottkjs wrote a review Jan 15
Rainham, United Kingdom344 contributions149 helpful votes
+1
We stayed for two nights at the Mermaid and thoroughly enjoyed the ambience. It was lovely to sit on a cold day, by warm fires in the lounge area and bar. The staff were very friendly and welcoming. Our room (35) was cosy and just right for a short stay. The bed was comfortable and we had good nights sleep. There was some morning and daytime conversation noise, which you could hear in this room, but seemed to be office hours. The breakfast service was good. The hotel is in a perfect location to explore the town.
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Date of stay: January 2022Trip type: Traveled as a couple
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. In Winter the roaring fire of The Giants Fireplace Bar is a special place to spend time. We will share your praise with the staff. We hope we may welcome you again, for another "cosy relaxing break".
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Margaret M wrote a review Jan 14
Bampton, United Kingdom39 contributions15 helpful votes
This hotel has probably got the best staff for customer service I have had either at home or abroad. They are beyond excellent. All are young and nothing was too much trouble and always with a smile. The hotel itself is full of wonderful features that one would expect from an ancient building and very welcoming. The restaurant and its food are incredibly good and there is something for everyone on both its breakfast menu and dinner menu. Would throughly recommend this hotel to anyone.
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Date of stay: January 2022
Rooms
Service
Sleep Quality
Room Tip: This is a very old building in the centre of a very old town that has limited traffic so...
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. We will share your fulsome praise with the staff, who always strive for friendly attentive service. Since 1993 the owners through loving stewardship have ensured The Mermaid has retained all of her historic charms, sitting at the heart of the medieval citadel of Rye. We hope we may welcome you again.
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Vera M wrote a review Jan 13
3 contributions2 helpful votes
This was one of the best hotels we have stayed in....so much character. The staff could not do enough to help and make our stay special Breakfast was awesome.The bar had a lovely atmosphere with a lovely big roaring fire. Our room was perfect plenty of tea and coffee and lots of nice toiletries. Absolutely loved this hotel and cant wait to visit again
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Date of stay: January 2022
Value
Service
Sleep Quality
Room Tip: We were in Room 4 Grays .....lovely room overlooking front cobbled road
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. We will share your fulsome praise with the staff. The Mermaid is especially cosy at this time of year with open fires, and good food and wine. We hope we may welcome you again.
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Barry K wrote a review Jan 11
Gillingham, United Kingdom48 contributions53 helpful votes
We had booked through Secret Escapes and were very excited to visit this historic inn. My goodness it doesn’t disappoint! We arrived early and were the second in the car park. Handy as it ends up rammed! We were in Rm 31 which was full of character - or so we thought until we were wonderfully upgraded on the off chance after enquiring about the possibility of a room with a bath for our 2nd evening. As it was low season we moved to Rm 15, an enormous Historical Character Room. This room has a plaque saying “Honoured by the visit of HM The Queen Mother”. I don’t think she stayed overnight but she may well have been given the use of this room! We heard some folk who were sharing the hidden staircase between our rooms and had a chat and a look around their respective 4 poster rooms (rooms 16 and 17) – also very impressive. Both our rooms were quiet. Going in mid-winter is very atmospheric and cosy with blazing fires in the bar and two lovely lounges. We had a meal in the bar which was delicious. The sense of history is overwhelming. The staff are helpful and friendly. The perfect place to relax and unwind.
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Date of stay: January 2022
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 1 week ago
Thank you for your review. The Mermaid is indeed a "Stunning Historical Inn". Rebuilt in 1420, The Mermaid is full of so many stories, that makes a visit to The Mermaid so enriching. The Mermaid has 31 rooms, all of which can be seen on our website and each is named after a character from the Mermaid's history. We hope we can welcome you again to this "Perfect place to relax and unwind".
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PRICE RANGE
$154 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include The Storymaster's Tales Interactive Theatre (0.07 miles), St. Mary's Parish Church (0.08 miles), and Rye Heritage Centre (0.09 miles).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast, an on-site restaurant, and complimentary tea during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Knoops, and The Grapevine Champagne & Jazz Bar.
Is The Mermaid Inn located near the city center?
Yes, it is 0.3 miles away from the center of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travelers enjoy visiting St. Mary's Parish Church (0.08 miles), Mermaid Street (0.02 miles), and Lamb House (0.04 miles).