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The Mermaid Inn

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Mermaid Street, Rye TN31 7EY England
COVID-19 update: See the added health and safety measures this property is taking.Read more
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$178
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Free cancellation until 03/28/21
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Traveler (869)
360
Panoramas (18)
Room & Suite (370)
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Mermaid Inn
Updated 07/05/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 9 hotels in Rye
Location
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Travelers' Choice
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Windsurfing
Taxi service
Baggage storage
Newspaper
Paid public parking nearby
Secured parking
Wifi
Restaurant
Breakfast buffet
Special diet menus
Non-smoking hotel
Outdoor furniture
Shared lounge / TV area
Sun terrace
24-hour front desk
Shoeshine
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Room features
Room service
Telephone
Bottled water
Clothes rack
Wake-up service / alarm clock
Flatscreen TV
Complimentary toiletries
Hair dryer
Room types
Bridal suite
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quirky Hotels
Centrally Located
Languages Spoken
English
1,559Reviews15Q+A100Room tips
Traveler rating
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Popular mentions
arby27 wrote a review Nov 2020
Sawbridgeworth, United Kingdom196 contributions113 helpful votes
The fact that The Mermaid was rebuit in 1420 gives you a clue that this is going to be a characterful place to stay. We had the Dr Syn room which has a fire escape door looking like a bookcase hiding a secret passage. All the floors creak so it is impossible to walk about the room quietly but that just adds to the charm. Service is impeccable and very friendly - we had a problem with the tv not working so they instantly installed a new one. The bathroom was a little bit quirky but fully functioning. The restaurant serves excellent dishes - the kind of place where you could enjoy anything that was on the menu. Good wine list. And again the service is very friendly & efficient. Breakfast is also a joy. The only niggle I have with the Mermaid is they do not provide bottled water in your room. At these prices I would have expected it. I can't remember the last time that happened as almost every hotel provides water these days. And the car parking can be a bit of a problem, particularly as spaces have now been reduced due to Covid. What spaces there are are a bit tight. But we are already making plans to return next year as this is our idea of a hotel at its best.
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Date of stay: November 2020
Rooms
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Sleep Quality
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 3 weeks ago
Thank you for your review. We will share your fulsome praise with the staff. We strive for friendly attentive service, with food locally sourced and prepared to order. So to be recognised as "Great Service" is exciting. The Mermaid has been welcoming travellers for 600 years, so she is a real example of Old English Charm, that has been long enjoyed. We look forward to welcoming you again, and can assure you that the niggle will not exist.....as we always provide bottled water in the rooms.....our apologies for the oversight.
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Michael M wrote a review Nov 2020
Horsham, United Kingdom73 contributions21 helpful votes
My wife and I stayed 3 nights, a lovely old room very cosy, shower room very tight but manageable. Breakfast very good evening meals very good, reception staff, housekeeping and Resturant staff all very friendly. Bar staff not so friendly, my wife wanted a cocktail but was told not possible as no one could make them, very odd ! A lovely old Inn in the centre of Rye, the only down side was parking we were told first come first serve but it became clear there were favourites. There is a large car park 10 minutes walk away where you can park day and night but not Wednesday night as it’s market day Thursdays, meter parking available for short periods but that’s it it’s very restricted. COVID Restrictions very good.
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Date of stay: September 2020Trip type: Traveled as a couple
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. We will share your praise with the staff, who are local and long serving, and are part of the fabric of the building. With regards to your observations. At present not all the Bar Staff will be able to make cocktails, as we have now opened two bars, as we can no longer offer Functions. Therefore we are in the process of multi - skilling all the Front of House Staff. Covid has also impacted the car park. Whereas before we could park 25 cars, we can now only offer 15 spaces. Reserved spaces are only for Blue Badge Holders. Any additional cars will be an Owners Car, present as part of our Risk Assessment, or maintennance workers. On our website there is a map of all the Car Parks in Rye, with their terms and conditions. We have strictly followed all Covid Guidelines, and so it is welcome when it is recognised. We hope we may welcome you again.
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Mark B wrote a review Nov 2020
Esher, United Kingdom22 contributions10 helpful votes
We've always loved historic places in England and the Mermaid oozes charm and history. We stayed in one of the 'historic' rooms (with the ghostly rocking chair), and enjoyed our stay so much we have booked again. Absolutely fabulous bar, with excellent real ale and wonderful fire, plus great restaurant. The staff were friendly and more than happy to take us to see the 12th century cellar.
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Date of stay: February 2020
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. The Mermaid is a unique hotel, rebuilt in 1420, cellars dated to 1156, there really is nowhere else like it. We will share your fulsome praise with the staff. We looked forward to your return tour "Favourite English Hotel".
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fishfaceNorfolk wrote a review Nov 2020
norfolk169 contributions62 helpful votes
If you like very old buildings with lots of history, ghosts , creaking floor boards , quite noisy slopping floors lots of character, in a lovely st with perfect staff , l mean very friendly staff , great bar food and excellent resturant food in a great little town near one of the best beaches in England then this is for you had a great two nights here , should go here
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Date of stay: October 2020
Value
Cleanliness
Service
Room Tip: The queen mother stayed in room 15 in 1982
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. We will share your fulsome praise with the staff. The staff always strive for friendly attentive service, and the Head Chef has been responsible for the award of 2 AA Rosettes for Fine Dining for each of the past 5 years. Rebuilt in 1420 The Mermaid has 600 years of stories, all of which live in the floors and walls of this unique Grade II Listed Building. We hope we may welcome you again.
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Jackie W wrote a review Oct 2020
1 contribution
Have wanted to stay at The Mermaid for so long and it didn’t disappoint. Such a beautiful building, loved the wonky floors and the general character of the hotel. Lovely cosy fire in the bar which had a great selection of different gins, perfect. Dinner and breakfast were outstanding, the food is delicious. The dining room was very quiet with lots of hushed conversations so it would have been nice to have had some background music. I can’t praise the staff highly enough. Special mention for Dallis who took us on a tour of the cellars and Katrina who looked after us at breakfast. Both were so welcoming and friendly, a credit to the hotel. All of the staff are charming and nothing seems to be too much trouble. My sister and I had an amazing stay and will definitely return.
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Date of stay: September 2020Trip type: Traveled with family
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Response from Martin Blincow, Guest Services / Front Office at The Mermaid Inn
Responded 4 weeks ago
Thank you for your review. We will share your fulsome praise with the staff, especially Katrina and Dallas. The Mermaid was rebuilt in 1420, and the present owners since 1993 have sought through loving stewardship to ensure all of her historic charms are retained. The Mermaid is a unique experience, and we look forward to welcoming you again.
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PRICE RANGE
$154 - $243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the mermaid hotel rye, mermaid hotel rye, mermaid inn rye, mermaid rye
LOCATION
United KingdomEnglandEast SussexRye
NUMBER OF ROOMS
31
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Frequently Asked Questions about The Mermaid Inn
Which popular attractions are close to The Mermaid Inn?
Nearby attractions include The School of Wizards & Witches (0.07 miles), St. Mary's Parish Church (0.08 miles), and Kino Rye (0.07 miles).
What are some of the property amenities at The Mermaid Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at The Mermaid Inn?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at The Mermaid Inn?
Yes, free parking, paid public parking nearby, and secured parking are available to guests.
What are some restaurants close to The Mermaid Inn?
Conveniently located restaurants include Rye Waterworks Micropub, Knoops, and The Grapevine Champagne & Piano Lounge.
Is The Mermaid Inn located near the city center?
Yes, it is 0.3 miles away from the center of Rye.
Are there any historical sites close to The Mermaid Inn?
Many travelers enjoy visiting St. Mary's Parish Church (0.08 miles), Mermaid Street (0.02 miles), and Lamb House (0.04 miles).