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The Mermaid Inn

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#3 of 8 Hotels in Rye
Certificate of Excellence
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The Mermaid Inn
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764 Reviews from our TripAdvisor Community

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Showing 747: English reviews
Sidmouth
Level Contributor
104 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 stars Reviewed yesterday NEW

We visited the Mermaid, to see if all we had heard was true. This hotel is steeped in history. So if you are in Rye,take the time to see the interior.The food is not bad although we had to wait around about fifty minutes for two sandwiches,which was a little upsetting,since at this time the venue was not that busy.... More 

Helpful?
Thank 800George
London, England, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed for 2 nights in The Mermaid in September. The hotel has a lot of character and is really well positioned in Rye. It also has onsite parking which I found a big plus. The staff, particularly waiters and bar staff, were incredibly friendly and helpful. The room was fine, it was a good size and the bed was... More 

Helpful?
1 Thank Katie H
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid rebuilt in 1420, oozes character, at the heart of the medieval citadel of Rye. We strive to offer guests friendly and attentive service, in the perfect place to relax and escape. We look forward to the opportunity of welcoming you again in the future. More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

I stayed here by myself (28 year old girl) and had a wonderful time. I had come down to Rye on business but staying here made it feel more like a holiday. You really feel like you're a part of history. What I loved was the fact that the old look is maintained and so it's like being transported back... More 

Helpful?
1 Thank Philippa C
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We love reading the reviews of guests who love The Mermaid and Rye as much as we do. It is always refreshing to read others' perspectives on a quintessential olde English Inn in a charming town on or near the English Coast. We will share your review with our staff. More 

London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 6 days ago NEW

Rye is a fine town with the Mermaid Inn one of the attractions..cannot fault the staff.. cannot fault the hotel... cannot fault the food.."have been to heaven and back, you should go there too" .My American friends found the overall experience "awesome"

Helpful?
1 Thank Alan D
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your "wonderful" review with all the staff concerned. The Mermaid rebuilt in 1420, is truly unique, sitting at the heart of the medieval citadel of Rye. Despite nearing her 600th birthday her charms we are glad to read, are still "awesome". More 

York, United Kingdom
Level Contributor
151 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

I last visited the Memmaid Inn 33 years ago! I have been trying to revisit again ever since. Nothing much had changed it was still wonderful. We popped in for a drink whilst we were down in Sussex and enjoyed a glass of wine in the lovely old bar with its inglenook fireplace. Bags of character here. Lovely clean toilets.... More 

Helpful?
1 Thank Sandra W
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your praise with all the staff concerned. We hope your next visit can be made sooner, when we look forward to welcoming you again. More 

Chelmsford, United Kingdom
Level Contributor
15 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago NEW via mobile

I visited Rye last year and the Mermaid inn made such an impression I was determined to return and stay. It seemed a perfect place to celebrate our wedding anniversary. From start to finish our experience has been wonderful. The booking process was easy, we even had a call a couple of weeks before time advise us that a wedding... More 

Helpful?
1 Thank KateFsutton
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your fulsome praise with all the staff concerned, especially Patrick. It is always so rewarding to receive such an endorsement for the service we strive to offer. We look forward to welcoming you again in the future. More 

London, United Kingdom
Level Contributor
62 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed 1 week ago

The whole hotel is gorgeous just so full of atmosphere and character inside and out. We stayed in the Elizabethan Room which has a four poster bed. So nice and quirky! Hand held shower which was awkward would be my only complaint but realise it is an old building. Lovely and quiet in the evening. Cooked breakfast was good. Staff... More 

Helpful?
2 Thank Gabby51
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. We will share your praise with all the staff, especially Patrick. Thank you for those words recognising that The Mermaid is unique. We look forward to welcoming you again in the future. More 

Bedford
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We stayed a night at The Mermaid, what a gem of a hotel, if you love old buildings and history this is the place to stay, the staff were fantastic, our room had a 4 poster bed and was very comfortable. We had a lovely breakfast in the morning and would definitely stay again

Helpful?
2 Thank mark_church
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is truly unique, and your review captures the true essence of The Mermaid. Our website provides all the images to reflect the headline of your review. We look forward to welcoming you again in the future to The Mermaid. More 

Parma, Italy
Level Contributor
51 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent the one night in August and we loved it. We slept in the "Crow's nest" and the beds were fluffy and comfortable (although the slope of one of them was such that we would have been in serious difficulties had we decided to use it!), but the bathroom really needs a refurbishment... Sad to say, but the flush... More 

Helpful?
1 Thank Tsubys
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. The Mermaid is unique, rebuilt in 1420, and approaching her 600th birthday, she remains stunning. We will share your praise for the food and the service with the staff concerned. We note your comments regarding the bathroom, and they will be shared with the Housekeeping team. We hope you wil have the time in the... More 

Greater London, United Kingdom
Level Contributor
18 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Visited the Mermaid Inn over the August Bank Holiday Weekend, what a treat. From the moment the day porter showed us to our room to the moment we reluctantly checked out, the whole experience was an absolute delight, so thank you to all the team. The hotel was very clean and comfortable and the staff were always attentive and keen... More 

Helpful?
1 Thank Raymond A
Martin B, Guest Relations Manager at The Mermaid Inn, responded to this review

Thank you for your review. What a wonderful review, encapsulating all the makes The Mermaid a unique experience. We will share your fulsome praise with all the staff concerned. We are already looking forward to welcoming you again as soon as possible. More 

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
About the property
  • Non-Smoking Hotel
Food & drink at the hotel
Restaurant at The Mermaid Inn
Restaurant at The Mermaid Inn
Cuisines: Bar, European, British, Vegetarian Friendly
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Room Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Originally, dating from 1156, the Mermaid was rebuilt in 1420, much as it still stands today, as the principal Inn of Rye. The Mermaid now caters for those who appreciate tradition and charm, coupled with the modern facilities required by today's guest. So, from a picturesque cobbled street; step back in time to experience the unique atmosphere of one of England's oldest and loveliest Inns. ... more   less 

Additional Information about The Mermaid Inn

Address: Mermaid Street, Rye TN31 7EY, England
Location: United Kingdom > England > East Sussex > Rye
Price Range: $193 - $266 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Mermaid Inn 3*
Number of rooms: 31
Reservation Options:
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Also Known As:
The Mermaid Hotel Rye
Mermaid Hotel Rye
Mermaid Inn Rye
Mermaid Rye
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