The fact that The Mermaid was rebuit in 1420 gives you a clue that this is going to be a characterful place to stay. We had the Dr Syn room which has a fire escape door looking like a bookcase hiding a secret passage. All the floors creak so it is impossible to walk about the room quietly but that just adds to the charm. Service is impeccable and very friendly - we had a problem with the tv not working so they instantly installed a new one. The bathroom was a little bit quirky but fully functioning. The restaurant serves excellent dishes - the kind of place where you could enjoy anything that was on the menu. Good wine list. And again the service is very friendly & efficient. Breakfast is also a joy. The only niggle I have with the Mermaid is they do not provide bottled water in your room. At these prices I would have expected it. I can't remember the last time that happened as almost every hotel provides water these days. And the car parking can be a bit of a problem, particularly as spaces have now been reduced due to Covid. What spaces there are are a bit tight. But we are already making plans to return next year as this is our idea of a hotel at its best.…
My wife and I stayed 3 nights, a lovely old room very cosy, shower room very tight but manageable. Breakfast very good evening meals very good, reception staff, housekeeping and Resturant staff all very friendly. Bar staff not so friendly, my wife wanted a cocktail but was told not possible as no one could make them, very odd ! A lovely old Inn in the centre of Rye, the only down side was parking we were told first come first serve but it became clear there were favourites. There is a large car park 10 minutes walk away where you can park day and night but not Wednesday night as it’s market day Thursdays, meter parking available for short periods but that’s it it’s very restricted. COVID Restrictions very good.
We've always loved historic places in England and the Mermaid oozes charm and history. We stayed in one of the 'historic' rooms (with the ghostly rocking chair), and enjoyed our stay so much we have booked again. Absolutely fabulous bar, with excellent real ale and wonderful fire, plus great restaurant. The staff were friendly and more than happy to take us to see the 12th century cellar.
If you like very old buildings with lots of history, ghosts , creaking floor boards , quite noisy slopping floors lots of character, in a lovely st with perfect staff , l mean very friendly staff , great bar food and excellent resturant food in a great little town near one of the best beaches in England then this is for you had a great two nights here , should go here
Have wanted to stay at The Mermaid for so long and it didn’t disappoint. Such a beautiful building, loved the wonky floors and the general character of the hotel. Lovely cosy fire in the bar which had a great selection of different gins, perfect. Dinner and breakfast were outstanding, the food is delicious. The dining room was very quiet with lots of hushed conversations so it would have been nice to have had some background music. I can’t praise the staff highly enough. Special mention for Dallis who took us on a tour of the cellars and Katrina who looked after us at breakfast. Both were so welcoming and friendly, a credit to the hotel. All of the staff are charming and nothing seems to be too much trouble. My sister and I had an amazing stay and will definitely return.