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The Pines Hotel

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The Pines Hotel
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361 Reviews from our TripAdvisor Community

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Showing 358: English reviews
London, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

The location of the hotel is good. Friendly and efficient service. Restaurant staff friendly, but my little grandson could not get many items on the kids meal and that was a shame.The corridors were dark and uncomfortable. The lift is too small.

Helpful?
Thank Chandra F
East Sussex, United Kingdom
Level Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

I had visited the Pines a number of years ago and had Happy Memories of it so it was with trepidation that I booked a room there this August hoping it was still as good. I booked by telephone and the reception was superbly helpful very efficient and understood my requests. A month later I arrived after a long drive... More 

Helpful?
Thank Paul P
Birmingham, United Kingdom
1 review
2 of 5 stars Reviewed 1 week ago

on top floor room okay clean etc bit dated no automatic repleneshment of toilet rolls had too go down to reception for one dog mess in car park which ended up on my sandals avoidMonday night dinner obviously locum chef raw prawns for starter never known steak served with a gallon of gravy chips floating asked for medium to well... More 

Helpful?
Thank al0ttie
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

We booked an overnight stay to attend a friends wedding on a bed and breakfast basis. We arrived very early for check in, as we wanted to get ready beforehand. The hotel was very accommodating and did what they could to allow us to check in early. The room was very light and airy and spotlessly clean. The bed and... More 

Helpful?
Thank Michelle R
Cambridge, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Only an overnight stay but friendly staff and lovely clean room with sea view. Good breakfast , some issues with breakfast staff not understanding English very well. WE would certainly use again if in Swanage.

Helpful?
1 Thank nillaonholiday
Edlesborough
Level Contributor
43 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Have just stayed at The Pines and had a wonderful time. Mind you the weather helped! Took our dog and had a ground floor room opening out onto the garden which was brilliant. Lovely large room and very comfortable beds. Staff very helpful and food very good. Position overlooking the sea is just wonderful. Booked to go back next year!

Helpful?
Thank Paulette1810
Oxted, United Kingdom
2 reviews
4 of 5 stars Reviewed 2 weeks ago via mobile

I loved this hotel, yes it's old fashioned yes the food staff are slightly rude and can't talk great English but the location the cleanliness and the fact my dog could come with us was amazing the beds were comfy and the room was spotless. Brekkie was lovely honestly worth the stay :-) Thank you pines hotel

Helpful?
Thank teresacarrier09
Enfield, United Kingdom
Level Contributor
6 reviews
5 of 5 stars Reviewed 3 weeks ago via mobile

This is such a lovely hotel, all the staff go above and beyond, the rooms are lovely and the food is delicious highly recommend! They also have amazing views over the bay! It's also a great place if the weather is off as they have a large seated area ideal for games and coffee!

Helpful?
Thank Lucy H
CHICHESTER
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

We enjoyed a great weekend. Perfect location, lovely caring staff and good food. Yes maybe the plumbing is a little quirky but it adds to th e charm! The waiting staff were superb and extremely courteous nothing too much trouble. I can see why so many guests were return customers. We were two couples and stayed 3 nights and had... More 

Helpful?
Thank ABIGAILChichester
Brighton, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
1 of 5 stars Reviewed 3 weeks ago

I knew we were taking a risk spending £300 to stay in what, to all intents and purposes, was an old people's home, but nothing prepared me for the shoddy experience we had. The shower in our room was running cold so I went down to reception and was told - in a matter of fact manner as though it... More 

Helpful?
3 Thank ChrisShaw123
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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Room Service
About the property
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Babysitting

Additional Information about The Pines Hotel

Address: 34-36 Burlington Road, Swanage BH19 1LT, England
Location: United Kingdom > England > Dorset > Isle of Purbeck > Swanage
Price Range: $197 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Pines Hotel 3*
Number of rooms: 100
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Also Known As:
Pines Hotel Swanage
The Pines Hotel Swanage, Dorset
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