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All reviewssuperior roomsauna and steam roomchanging areachanging roomsswimming poolthe hotel car parkcream tealeisure facilitiesspa treatmentscreaky floorboardsgroupon deallovely hotelshort breakself servicespa areanight breaktown centre
Amazing customer service!! Stella catered to all our needs. Her warm and bubbly personality made us all feel welcome. Would definitely recommend to groups of friends or a family. The food was also fantastic.
Having booked an afternoon tea for family visiting the area, upon arrival we found the hotel CLOSED! No phone call to advise no email to reschedule - nothing. We managed to access the hotel and speak to the “duty manager” who didn’t seem to care...More
We booked a 2 night stay end Feb but 2 days before our stay wereceived an email to say they had had an electrical fire so had to cancel our reservation, but would give us a refund when they got power back on 28 Feb....More
5 Thank johnbowd
Response from Paul F, Owner at The Durley Dean HotelResponded 1 week ago
Dear Mr Bowd,
I am really sorry your stay was cancelled due to the fire and that it has taken us time to refund you your deposit. Unfortunately with no electrics we could not use our card terminal machines to process the refund. We reopened...More
Myself and my partner stayed here for my birthday and I would recommend staying here.
The spa was lovely and the food was great. Breakfast buffet was really nice. The staff were polite and friendly and we would definitely return.
Enjoyed it here for birthday celebrations, food was good..I find often with a harvester it can be hit or miss but the last time they didn't disappoint and they didn't this time either! Credit to the chef on a Thursday evening.
There had been lipstick...More
Thank you for your enquiry. It is a standard hairdryer and people normally find it more than adequate.. If you are used to a very powerful hairdryer at home my suggestion would be to bring your own with you to avoid any... More
Thank you for your enquiry. It is a standard hairdryer and people normally find it more than adequate.. If you are used to a very powerful hairdryer at home my suggestion would be to bring your own with you to avoid any risk of disappointment.