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Refreshed, revitalised and revived.... Back in the day, a trailblazing boutique hotel for Bournemouth, the Orchid has completed a dramatic transformation with bedrooms refurbished, lounges, function rooms and public areas re-imagined; the whole hotel re-born. More than a mere makeover, it's an evolutionary change for the Orchid, setting it apart as the only hotel of its kind in Bournemouth- offering a unique blend of contemporary comfort, informal elegance and charm. Our New Restaurant, No 34 opened its doors just a few months ago, offering informal elegant dining emphasizing on simplicity using locally sourced ingredients. Freshly cooked breakfast with ample choice, beautifully designed bedrooms with power showers, air conditioning and crisp white linen....At the Orchid you will find an effortless blend of home comforts, contemporary sophistication and exceptional service designed to put you at ease from the moment you arrive
This summary was created by AI, based on 71 recent English reviews.
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The Orchid Hotel, tucked away near the beach, town, and Bournemouth Pavilion, is a hit with travelers who appreciate its prime location and ample parking. Many guests have lauded its inviting atmosphere, spotless rooms, and top-notch amenities, including a well-received breakfast and comfortable beds. However, some have noted occasional maintenance issues and scarcity of items like coffee capsules.
The rooms, while comfortable and well-equipped, have had some complaints about noise and room service. Despite a few hiccups, the hotel's friendly and efficient service, combined with its value pricing, earns it high praise.
Location
Convenient
Atmosphere
Inviting
Rooms
Comfortable
Value
Affordable
Cleanliness
Immaculate
Service
Efficient
Amenities
Well-appointed
Location
Convenient
Travelers highly appreciate the hotel's location, citing its proximity to the beach, town, and Bournemouth Pavilion. Its easy accessibility and ample parking are also commended.
jenny1954golf
Sep 2023 • 20 contributions
Excellent value hotel.Staff were 5* for efficiency,friendliness and helpfulness.Perfect location to explore Bournemouth.Our meal on our first night,which was included was superb,literally fine dining.Compliments to the chef,and what an asset Amber is to your staff...she looked after us amazingly ,although she was serving all tables on her own!...
Marnie R
Aug 2023 • 3 contributions
...Great location and breakfast was amazing...
covgirl_40
Jul 2023 • 21 contributions
Lovely hotel and well placed for location...
Claudia R
Jul 2023 • 5 contributions
Great hotel location and very clean...
Andy1271
Jun 2023 • 5 contributions
...Breakfast was exceptional and the location perfect for a stay in Bournemouth...
beckie28
May 2023 • 65 contributions
...Also great location for the beach and town with on site parking...
Phil G
May 2023 • 3 contributions
...Location great, short walk to town and beach...
Mazz
Apr 2023 • 5 contributions
...Location was great for Bournemouth Pavilion and town centre...
Lynne P
Mar 2023 • 11 contributions
I loved everything about this hotel, it was great value for money and in a really great location it’s within easy walking distance to everywhere...
lauratbarnes
Jan 2023 • 249 contributions
...Location was easy to find and a good sized car park...
ktleo8
Oct 2022 • 85 contributions
...Beds were v Comfy and location was quiet ...
Sarah S
Sep 2022 • 9 contributions
...The Hotel is very attractive and in a good location with free parking...
Johnnyharr1son
Sep 2022 • 5 contributions
...Excellent location would highly recommend to stay here !...
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Atmosphere
Inviting
Travelers find the hotel's atmosphere very inviting and comfortable with beautifully decorated rooms, friendly staff, and welcoming common areas.
Jon D
Aug 2023 • 23 contributions
...The lobby area has a welcoming ambience and the bar is a comfortable place to have a drink...
Sherpa37401253974
Aug 2023 • 1 contribution
...To summarise: such a gorgeous hotel, warm and inviting atmosphere, brilliant staff who go above and beyond - 5 stars!...
Lindamur
Jul 2023 • 79 contributions
...Doubles overlooking the small garden are probably the nicest rooms...
pesue1
Jul 2023 • 557 contributions
...The room was no 112, clean with a large double bed and brilliant shower...
bettybee3
Jul 2023 • 1226 contributions
...The bedroom was beautifully clean and spacious with a very comfy bed...
beckie28
May 2023 • 65 contributions
...First impressions very clean nice decor and every member of staff from reception, bar to breakfast friendly helpful and cheerful... Room was clean well equipped with tea tray coffee machine biscuits... Comfy bed, bath with powerful shower over with shower screen not curtain !!...
Jessica B
May 2023 • 6 contributions
...Nice bar, back garden and reception area...
Nicola K
Apr 2023 • 2 contributions
A really lovely hotel, beautifully decorated, very clean...
Fearless581369
Apr 2023 • 2 contributions
The hotel was beautifully decorated and very comfortable...
lauratbarnes
Jan 2023 • 249 contributions
...The king room was beautiful but actually as I was travelling alone I thought the single was perfect...
TinaC2505
Dec 2022 • 3 contributions
...Light and airy, kettle and coffee maker, warm (easy to adjust temperature), shower room was lovely and clean, heated towel rail and the shower was amazing...
Paul S, a Dorset lad
Dec 2022 • 281 contributions
...Lovely touches like an espresso machine in the room make for a first class stay...
Mandy B
Dec 2022 • 4 contributions
...Our rms were clean warm and welcoming...
Neil F
Nov 2022
...The hotel is beautifully refurbished and decorated and the food was brilliant...
spiceisnice53
Nov 2022 • 5 contributions
...The room we stayed in was basic, but ok for the one night...
KC
Oct 2022 • 2 contributions
...The decor is gorgeous, the staff are so friendly and helpful, it’s quiet, the beds are so comfortable, the breakfast was tasty and cooked to order, we couldn’t fault it at all!... Room was lovely, we were really pleased and it looked out over the courtyard area which was really nice, the bed was so comfortable we actually went home the next day and bought ourselves a new bed 😂 there is a coffee machine in the room which was a nice touch, shower was really good and the toiletries provided smelt delicious...
Amanda B
Oct 2022
...Comfortable, clean and well kept rooms...
Vikusa H
Oct 2022
...Are room was lovely, clean and specious...
Sarah S
Sep 2022 • 9 contributions
...The downstairs area lounge and bar are very colourful...
Tatiana T
May 2022
...We were surprised how amazing this hotel is,extremely friendly staff, lovely food freshly cooked breakfast and beautiful decoration...
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Rooms
Comfortable
Guests enjoyed the clean, comfortable rooms with amenities like coffee machines, but some faced issues with noise and room service.
Sara C
Aug 2023 • 1 contribution
...Function rooms held all my guests perfectly with lots of space to dance, Food was exactly as I’d asked for... Just to add, the hotel was full to capacity and Natalie handled everything like the true professional she is...
Lindamur
Jul 2023 • 79 contributions
This is a very tasteful modern hotel, and the owners have obviously worked very hard to renovate and modernise it... Don't stay in room 109, which is advertised as a twin, but is obviously a single with two beds situated almost foot to foot... Doubles overlooking the small garden are probably the nicest rooms...
Millie M
Jul 2023 • 2 contributions
Arrived at the hotel to find very limited parking,had requested a cot when booking the room to which I had an email to say the request had been accepted. When arriving we were told the cot was in the room ready, which it wasn’t so had to ask again and wait until the evening for the cot to be provided...
Alex G
Jun 2023 • 3 contributions
...Tired and slightly stressed we were then told that at 3pm that our rooms weren’t ready... With that out of the way, the positives were that the room was large, very clean, modern and perfect for our one night stay...
beckie28
May 2023 • 65 contributions
...Room was 301 at the end of long corridor so no passing noise looking in to courtyard which was lovely so sit out in the sun with an afternoon drink. Room was clean well equipped with tea tray coffee machine biscuits... Comfy bed, bath with powerful shower over with shower screen not curtain !!... Plenty of sockets in room and 2 usb ports... We have stayed many times at other very close by hotels but this by far is the best...
shaun613
Apr 2023 • 16 contributions
...The deluxe room was very nice with a comfortable king size bed and large ensuite including a large walk in shower, seperate large freestanding bath and his and her sinks. The room was nice and quiet overnight with all the windows open...
Fearless581369
Apr 2023 • 2 contributions
The hotel was beautifully decorated and very comfortable... The rooms had everything you could want and were very spacious...
Andreya W
Feb 2023 • 1 contribution
...Excellent communication on booking with Maria, prompt and accomodating to our needs...
lauratbarnes
Jan 2023 • 249 contributions
...The reason I still decided to stay here in Bournemouth was purely because the staff were so friendly and the customer service is great ( I've always worked in customer service myself so good service is high on my list) I've stayed in a king, a double and a single... The double room was a little tired but to be honest it was Christmas Eve and a very good price and still well equipped, clean and comfortable... The king room was beautiful but actually as I was travelling alone I thought the single was perfect...
DebandAndy25
Dec 2022 • 8 contributions
...When we checked in we were told it would be busy with a Christmas party, however what I wasn't told was that the party was immediately under our room and went on until midnight...
TinaC2505
Dec 2022 • 3 contributions
...Room was spacious and had everything we needed. Light and airy, kettle and coffee maker, warm (easy to adjust temperature), shower room was lovely and clean, heated towel rail and the shower was amazing...
Verity P
Dec 2022 • 1 contribution
...Room was amazing, staff recognised us and went above and beyond as they have everytime. Natalie the GM couldn't be more accommodating and made sure we stayed in our favorite room 306...
Paul S, a Dorset lad
Dec 2022 • 281 contributions
...Lovely touches like an espresso machine in the room make for a first class stay...
SLMHP2010
Nov 2022 • 140 contributions
...We had a family room and it was ok however the view was of a roof and for a family room it was small and a little dated... We paid £185 for the night and breakfast was an additional £45... I think the size and standard of the room I would have expected breakfast included...
Rob A
Oct 2022 • 111 contributions
...When we checked into our room we discovered a small card informing us that there would be no cleaning service unless we specifically requested it. We specifically requested a room clean at reception the following morning and left a swing ticket on the door handle requesting a room clean... We then entered our room to find that it had not been cleaned and made up and the TV was also still not working... The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay!...
KC
Oct 2022 • 2 contributions
...Room was lovely, we were really pleased and it looked out over the courtyard area which was really nice, the bed was so comfortable we actually went home the next day and bought ourselves a new bed 😂 there is a coffee machine in the room which was a nice touch, shower was really good and the toiletries provided smelt delicious...
ktleo8
Oct 2022 • 85 contributions
Stayed in the family room with a view over the garden seating area ...
Sarah S
Sep 2022 • 9 contributions
Our room was over the air conditioning units which were noisy during the night and the extractors kicked in at around 6.30am, very noisy!!... The downstairs area lounge and bar are very colourful...
k777169
Sep 2022 • 2 contributions
...The configuration of the rooms worked well for us too as we had a quieter room, a party room and the outside space...
Pauly2000
Aug 2022 • 4 contributions
...This year the group was the biggest yet, but the hotel easily accommodated us for 4 nights...
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Value
Affordable
Travelers found the hotel to be a great value, with affordable pricing, inclusive deals, and excellent service, despite occasional issues and unexpected costs.
jenny1954golf
Sep 2023 • 20 contributions
Excellent value hotel.Staff were 5* for efficiency,friendliness and helpfulness.Perfect location to explore Bournemouth.Our meal on our first night,which was included was superb,literally fine dining.Compliments to the chef,and what an asset Amber is to your staff...she looked after us amazingly ,although she was serving all tables on her own!...
Jon D
Aug 2023 • 23 contributions
We stayed for 3 nights with breakfast included...
Missymoo71
Aug 2023 • 15 contributions
...Decent size room, king bed, large bathroom... Can’t fault it, great hotel for the price and would definitely stay here again...
pesue1
Jul 2023 • 557 contributions
Came on a travelzoo deal, hotel is a 15min walk downhill to the pier, it is a newly refurbished hotel, we felt welcome and relaxed here, the staff are amongst the most friendly we have encountered and are very accomadating to all our needs...
Claudia R
Jul 2023 • 5 contributions
...Breakfast was served a la carte and was quick and very tasty...
covgirl_40
Jul 2023 • 21 contributions
...Bar drinks are not too bad for price either... Think it was wrong remote for the telly...
StanStran
Jul 2023 • 13 contributions
Booked a 2 night stay on a TravelZoo deal... We took the refund, but the teas looked amazing!...
beckie28
May 2023 • 65 contributions
...Breakfast was included on this occasion in the price and it was fantastic help yourself to drinks pastries fruit yoghurt toast cold meats cheese then a menu of hot breakfasts we chose the full English it was superb served freshly cooked from the kitchen not left on a hot plate to serve yourself, certainly set us up for the day ...
Rich Merritt
Apr 2023 • 2 contributions
...Pricing was great, bar open 24/7, restaurant on site...
Lynne P
Mar 2023 • 11 contributions
I loved everything about this hotel, it was great value for money and in a really great location it’s within easy walking distance to everywhere...
lauratbarnes
Jan 2023 • 249 contributions
...The double room was a little tired but to be honest it was Christmas Eve and a very good price and still well equipped, clean and comfortable... Had a bath as well as a shower and to be honest was not cramped at all abd all at a great price...
Scott Ellis
Jan 2023 • 1 contribution
Booked The Orchid Hotel for a stay and also a function room for a 40th birthday party...
Kelly
Dec 2022 • 15 contributions
...Near to everything Great breakfast, huge selection Great value...
SLMHP2010
Nov 2022 • 140 contributions
...We paid £185 for the night and breakfast was an additional £45...
TheStreatfields
Nov 2022 • 78 contributions
...I worked out i had over £400 of things in there and sentimental value jewellery. They have ignored all my emails and I’ve had to spend several hundred pounds replacing things... I am 100% sure it was left in the bathroom... Cheap to stay but an expensive lesson learned...
spiceisnice53
Nov 2022 • 5 contributions
We Booked the Orchid Hotel in Bournemouth for an Afternoon Tea & 0ne night stay... The room we stayed in was basic, but ok for the one night...
ktleo8
Oct 2022 • 85 contributions
...Beds were v Comfy and location was quiet . Small improvements could be made on things like the net blind which was frayed plus the window surrounds had black mould which would be simple and cheap to fix ...
Sarah S
Sep 2022 • 9 contributions
...The hotel should mention this as it is not a very welcoming sight...
Jacqui W
Aug 2022 • 1 contribution
...All round excellent venue and really good value...
Harrison B
Feb 2022 • 1 contribution
...0/10 Stayed here back in February, would not recommend to anyone! Parked my car next to a brick wall thinking it would be safe there but apparently not, the brick wall fell onto my car from the force of the wind and smashed it up completely putting it on the verges of being written off Called my car insurance so that they would be able to get it repaired for me in which it did but have lost all my no claims and policy increasing by nearly a thousand pounds a year due to being a young driver, my insurance called the third party insurance being the hotels and they wanted NOTHING TO DO WITH IT... Very unhappy and wouldn’t think twice about staying here...
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Cleanliness
Immaculate
Guests overwhelmingly praised the hotel's cleanliness, often describing rooms and facilities as spotless, impeccable, and well-maintained.
Curiosity20400598418
Aug 2023 • 3 contributions
...House keeping boy nirutti and kiran is very good and honest...
stephen g
Aug 2023 • 106 contributions
...Spotlessly clean , recently refurbished...
Jon D
Aug 2023 • 23 contributions
...The rooms are spotlessly clean with comfortable beds and all the amenities you need...
Gary F
Jul 2023 • 60 contributions
...The hotel is very clean with nice bar and restaurant... Room was just fine, with iron, hair dryer, tv on wall...
Alex G
Jun 2023 • 3 contributions
...With that out of the way, the positives were that the room was large, very clean, modern and perfect for our one night stay...
beckie28
May 2023 • 65 contributions
Perfect stay from start to finish. First impressions very clean nice decor and every member of staff from reception, bar to breakfast friendly helpful and cheerful... Room was clean well equipped with tea tray coffee machine biscuits... Comfy bed, bath with powerful shower over with shower screen not curtain !!...
Phil G
May 2023 • 3 contributions
...Rooms comfortable and clean, but starting to look a little tired...
Joanna
Apr 2023 • 3 contributions
...The room was spotless, the breakfast was cooked to perfection and we would definitely stay again...
Mazz
Apr 2023 • 5 contributions
...Our room was clean, spacious and had everything we needed...
lauratbarnes
Jan 2023 • 249 contributions
...The double room was a little tired but to be honest it was Christmas Eve and a very good price and still well equipped, clean and comfortable... Had a bath as well as a shower and to be honest was not cramped at all abd all at a great price...
Scott Ellis
Jan 2023 • 1 contribution
...the room was spotless, spacious and cozy...
Kelly
Dec 2022 • 15 contributions
Clean, polite friendly staff...
Paul S, a Dorset lad
Dec 2022 • 281 contributions
...The public areas, corridors and rooms are warm and spotlessly clean...
Mandy B
Dec 2022 • 4 contributions
...Our rms were clean warm and welcoming...
TheStreatfields
Nov 2022 • 78 contributions
...I am 100% sure it was left in the bathroom...
Mick
Nov 2022 • 4 contributions
...Rooms always maintained by highest standards...
Rob A
Oct 2022 • 111 contributions
...When we checked into our room we discovered a small card informing us that there would be no cleaning service unless we specifically requested it. We specifically requested a room clean at reception the following morning and left a swing ticket on the door handle requesting a room clean... We the had to order clean dry towels to be delivered whilst we made the bed and cleaned up the tea cups etc... The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay!... We have stayed at hotels before where, for environmental reasons, you are asked if you actually require clean towels every day and I totally understand the logic but in these instance they still provide a daily chamber maid service...
Vikusa H
Oct 2022
This was my first time staying at the Orchid hotel and i must say its the best hotel in bournemouth... Are room was lovely, clean and specious...
Amanda B
Oct 2022
...Comfortable, clean and well kept rooms...
Tatiana T
May 2022
...Beach and town centre 10minuted a walk ,many restaurants around, rooms were cosy and very clean, we will be definitely back😊...
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Service
Efficient
The majority of travelers praised the hotel service as friendly, efficient and professional, with staff going above and beyond to accommodate guest needs. However, a few travelers expressed issues with housekeeping and communication.
Jon D
Aug 2023 • 23 contributions
We stayed for 3 nights with breakfast included... The rooms are spotlessly clean with comfortable beds and all the amenities you need... Breakfast was excellent on all 3 mornings - generous portions and good quality ingredients cooked well... The staff were without exception helpful and friendly - special shout out to David who is an absolute credit to the team and went out of his way to help us out... Would absolutely recommend this hotel and we will definitely be returning...
Kim H
Aug 2023 • 2 contributions
Booked afternoon tea and asked if they cater for gluten and dairy free and they said yes. Late morning of my birthday they telephoned and let me down saying they couldn’t cater for me...
carolknebworth
Jul 2023 • 17 contributions
...Our room was comfortable and spacious and the bed was top quality, as were the towels in the bathroom. The staff are all friendly and helpful and I don’t think I have ever seen a more efficient manager than Natalie... She certainly knows everything about customer service, and clearly takes a keen interest in providing a top quality experience for her guests... The breakfast was delicious and the chef is happy to cater to individual requests for items not specifically mentioned on the menu...
Gary F
Jul 2023 • 60 contributions
Stayed Friday & Saturday night for a wedding in a hotel across... Fried eggs perfect, beans, tomato, black pudding, bacon, mushrooms, there is self serving fruit, juices, cereal, tea, coffee and toast... The toast machine is the best one pass and you have toast... Second day had scrambled eggs with smoked salmon my wife had eggs Benedict both were very good... Room was just fine, with iron, hair dryer, tv on wall... We had a problem with the safe, told reception a man was at our in 2 minutes to fix... If I had to make a request it would be for better serviettes a present too thin and no handy spares...
pesue1
Jul 2023 • 557 contributions
Came on a travelzoo deal, hotel is a 15min walk downhill to the pier, it is a newly refurbished hotel, we felt welcome and relaxed here, the staff are amongst the most friendly we have encountered and are very accomadating to all our needs. The room was no 112, clean with a large double bed and brilliant shower... We come to Bournemouth often and this hotel is one to recommend...
bettybee3
Jul 2023 • 1226 contributions
...The freindly professional manager introduced herself when we arrived and straightaway she instilled confidence in me that the day was in good hands...
StanStran
Jul 2023 • 13 contributions
Booked a 2 night stay on a TravelZoo deal... Lovely room, but the very best part of the stay were the friendly and helpful staff (who worked their socks off)... Great advice freely given about the area and specific restaurants, Natalie is so "on the ball" and has a wonderful team behind her who she has clearly inspired - we had most contact with Simon and David, both of whom were a credit to the hotel...
beckie28
May 2023 • 65 contributions
Perfect stay from start to finish. First impressions very clean nice decor and every member of staff from reception, bar to breakfast friendly helpful and cheerful... Room was clean well equipped with tea tray coffee machine biscuits... Comfy bed, bath with powerful shower over with shower screen not curtain !!... Breakfast was included on this occasion in the price and it was fantastic help yourself to drinks pastries fruit yoghurt toast cold meats cheese then a menu of hot breakfasts we chose the full English it was superb served freshly cooked from the kitchen not left on a hot plate to serve yourself, certainly set us up for the day ... We have stayed many times at other very close by hotels but this by far is the best... We will definitely be back and highly recommend to others... Thank you all team Hotel Orchid your all doing a fantastic job...
shaun613
Apr 2023 • 16 contributions
Great hotel with professional freindly staff headed up by the excellent manager Natalie. The deluxe room was very nice with a comfortable king size bed and large ensuite including a large walk in shower, seperate large freestanding bath and his and her sinks...
Nathan P
Mar 2023 • 1 contribution
...We held our daughters 21st birthday party here, and i cannot praise them highly enough! Natalie was amazing, helping us to organise the rooms, food and decorations for the party!... On the evening Natalie was great and getting things organised, helping when needed and taking care of everything, allowing us to just enjoy the evening stress free!... I cannot thank Natalie and her team enough!...
Janet C
Jan 2023 • 5 contributions
...We received amazing service, the team make this hotel what it is... Parking available on a first come basis, we never had a problem but perhaps during peak times it might be more difficult...
lauratbarnes
Jan 2023 • 249 contributions
...I've stayed at this hotel 3 times so far within the last few weeks whilst visiting my son in hospital. I must say I've stayed here although after the first stay my son was moved to Southampton... The reason I still decided to stay here in Bournemouth was purely because the staff were so friendly and the customer service is great ( I've always worked in customer service myself so good service is high on my list) I've stayed in a king, a double and a single... Had a bath as well as a shower and to be honest was not cramped at all abd all at a great price... The cooked breakfast was freshly cooked with a good choice and was delicious (see photos) The continental breakfast was perfectly adequate even tho I've seen more choice elsewhere it was still enough and very nice... I felt safe here whilst traveling alone and wouldn't hesitate to recommend this hotel for a holiday... The fact I decided to still stay here even when my journey was extended by over 20 miles shows you how comfortable I was here... Staff were the winning factor ( cooked breakfast a close second)...
Scott Ellis
Jan 2023 • 1 contribution
Booked The Orchid Hotel for a stay and also a function room for a 40th birthday party... The staff were extremely helpful and went above and beyond with organising the party and setting everything up, as well as organising all the food and drinks...
Verity P
Dec 2022 • 1 contribution
This was my third stay at the orchid and as always it was impeccable. Room was amazing, staff recognised us and went above and beyond as they have everytime... Natalie the GM couldn't be more accommodating and made sure we stayed in our favorite room 306... Charlotte on the bar even went out of her way to make us cocktails that aren't even on the menu and they were first class just like her personality... She was so friendly and went out of her way to make sure we had a great stay... When we had breakfast fresh and tasty and Mason who served us made sure we looked after... Second to none service all round...
SLMHP2010
Nov 2022 • 140 contributions
...The staff were brilliant and the bar area was comfortable and staff were friendly... We paid £185 for the night and breakfast was an additional £45... I am not sure I would stay again but I feel a little bad as staff were so nice and position was 10 minutes walk from all the action + they have lots of parking...
TheStreatfields
Nov 2022 • 78 contributions
...They have ignored all my emails and I’ve had to spend several hundred pounds replacing things...
KC
Oct 2022 • 2 contributions
...The decor is gorgeous, the staff are so friendly and helpful, it’s quiet, the beds are so comfortable, the breakfast was tasty and cooked to order, we couldn’t fault it at all!... When we checked in the staff were so helpful and full of ideas of where we could go in the evening, advising that local Westbourne was quieter and a nicer feel... Room was lovely, we were really pleased and it looked out over the courtyard area which was really nice, the bed was so comfortable we actually went home the next day and bought ourselves a new bed 😂 there is a coffee machine in the room which was a nice touch, shower was really good and the toiletries provided smelt delicious... We had a few drinks in the bar before going out for dinner and the staff were so chatty and friendly, the bar is really nice to sit in, warm and inviting... Breakfast is served from 8-10.30am with lots of options, not just a full English, all made to order, tasty and fresh... We couldn’t fault The Orchid at all, we could even leave our car there once we had checked out as we wanted to go down to the beach which was only 5 mins walk away... We would definitely stay here again if we were visiting Bournemouth, it’s a small, friendly and inviting hotel with staff to compliment it, the owners should be proud...
Amanda B
Oct 2022
We have stayed at the Orchid a few times now, Each time we are made very welcome by the friendly accommodating staff, nothing is too much. Comfortable, clean and well kept rooms... Breakfast and bar facilities are very comfortable with more than enough, good cooked food...
k777169
Sep 2022 • 2 contributions
...Natalie was very accomodating of anything we wanted to include during the event. All of the staff on the night were very helpful and everything ran smoothly... A special mention for Charlotte in the bar, she was excellent... Also breakfast the next morning was really good too... Freshly cooked to order and plenty of it... All in all a great experience and I would highly recommend...
Jacqui W
Aug 2022 • 1 contribution
...Natalie, the manager, was so helpful with some great and useful ideas to make the party extra special... The chefs and all other staff were very accommodating and friendly...
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Amenities
Well-appointed
Guests often praised the hotel's amenities, specifically mentioning the quality of breakfast, cleanliness of rooms, and comfort of beds. However, some guests noted that rooms could be better maintained and some amenities, like coffee capsules, were scarce.
Saleem R
Sep 2023 • 71 contributions
...We were made very welcome by M/s Victoria... The Sirloin Steak cooked medium rare was excellent with the red wine sauce.Victoria showed us round and we visited the Kitchen... The kitchen was clean and well equipped.We highly recommend a visit for a Dinner...
Jon D
Aug 2023 • 23 contributions
We stayed for 3 nights with breakfast included. The lobby area has a welcoming ambience and the bar is a comfortable place to have a drink... The rooms are spotlessly clean with comfortable beds and all the amenities you need... Breakfast was excellent on all 3 mornings - generous portions and good quality ingredients cooked well... Would absolutely recommend this hotel and we will definitely be returning...
Missymoo71
Aug 2023 • 15 contributions
...Decent size room, king bed, large bathroom. We arrived at 7pm and there was plenty of parking... We ate in the restaurant and the food was exquisite... Smoked salmon starter was beautiful and duo of pork very tasty... Staff very attentive throughout and very helpful... Can’t fault it, great hotel for the price and would definitely stay here again...
Gary F
Jul 2023 • 60 contributions
Stayed Friday & Saturday night for a wedding in a hotel across. It is in a nice area and easy walk to the beach and town... The hotel is very clean with nice bar and restaurant... Fried eggs perfect, beans, tomato, black pudding, bacon, mushrooms, there is self serving fruit, juices, cereal, tea, coffee and toast... The toast machine is the best one pass and you have toast... Room was just fine, with iron, hair dryer, tv on wall... If I had to make a request it would be for better serviettes a present too thin and no handy spares...
pesue1
Jul 2023 • 557 contributions
Came on a travelzoo deal, hotel is a 15min walk downhill to the pier, it is a newly refurbished hotel, we felt welcome and relaxed here, the staff are amongst the most friendly we have encountered and are very accomadating to all our needs. The room was no 112, clean with a large double bed and brilliant shower... Food at breakfast and dinner was excellent but the portions huge... We come to Bournemouth often and this hotel is one to recommend...
Lindamur
Jul 2023 • 79 contributions
This is a very tasteful modern hotel, and the owners have obviously worked very hard to renovate and modernise it... Staff were happy, courteous and very helpful... Doubles overlooking the small garden are probably the nicest rooms... It's only a short walk from eateries and a doable walk to the sea front, although it is a bit hilly coming back...
beckie28
May 2023 • 65 contributions
Perfect stay from start to finish. First impressions very clean nice decor and every member of staff from reception, bar to breakfast friendly helpful and cheerful... Room was clean well equipped with tea tray coffee machine biscuits... Comfy bed, bath with powerful shower over with shower screen not curtain !!... Plenty of sockets in room and 2 usb ports... Breakfast was included on this occasion in the price and it was fantastic help yourself to drinks pastries fruit yoghurt toast cold meats cheese then a menu of hot breakfasts we chose the full English it was superb served freshly cooked from the kitchen not left on a hot plate to serve yourself, certainly set us up for the day ... Also great location for the beach and town with on site parking... We will definitely be back and highly recommend to others...
Gill B
May 2023 • 11 contributions
Fabulous 2 nights away in the Orchid Hotel with friends.Booked directly with Natalie and booked the afternoon tea. The food was amazing, afternoon tea one of the best we've had and breakfast was plentiful with a great selection of quality ingredients, certainly spoilt for choice... We had room 206 up in the roof and the bathroom was top rate, loved the freestanding bath along with separate shower and Jack and gill basins!... Lovely coffee machine and extra pods were available at reception along with more tea bags etc...
shaun613
Apr 2023 • 16 contributions
Great hotel with professional freindly staff headed up by the excellent manager Natalie. The deluxe room was very nice with a comfortable king size bed and large ensuite including a large walk in shower, seperate large freestanding bath and his and her sinks... The room was nice and quiet overnight with all the windows open... We really enjoyed our stay in this very comfortable and relaxing hotel with a pleasant dining area for breakfast and a nice bar lounge area...
Lynne P
Mar 2023 • 11 contributions
I loved everything about this hotel, it was great value for money and in a really great location it’s within easy walking distance to everywhere. The staff were unbelievably friendly and couldn’t do enough for you... we had breakfast two days and an evening meal, the food was fantastic...
Janet C
Jan 2023 • 5 contributions
...We received amazing service, the team make this hotel what it is... Breakfast was perfect, the bar is comfortable a great place to relax... Parking available on a first come basis, we never had a problem but perhaps during peak times it might be more difficult...
lauratbarnes
Jan 2023 • 249 contributions
...The double room was a little tired but to be honest it was Christmas Eve and a very good price and still well equipped, clean and comfortable. The king room was beautiful but actually as I was travelling alone I thought the single was perfect... Had a bath as well as a shower and to be honest was not cramped at all abd all at a great price... The cooked breakfast was freshly cooked with a good choice and was delicious (see photos) The continental breakfast was perfectly adequate even tho I've seen more choice elsewhere it was still enough and very nice... Location was easy to find and a good sized car park... I felt safe here whilst traveling alone and wouldn't hesitate to recommend this hotel for a holiday...
Scott Ellis
Jan 2023 • 1 contribution
Booked The Orchid Hotel for a stay and also a function room for a 40th birthday party... the room was spotless, spacious and cozy... The staff were extremely helpful and went above and beyond with organising the party and setting everything up, as well as organising all the food and drinks...
Verity P
Dec 2022 • 1 contribution
This was my third stay at the orchid and as always it was impeccable. Room was amazing, staff recognised us and went above and beyond as they have everytime... Natalie the GM couldn't be more accommodating and made sure we stayed in our favorite room 306... Charlotte on the bar even went out of her way to make us cocktails that aren't even on the menu and they were first class just like her personality... She was so friendly and went out of her way to make sure we had a great stay... When we had breakfast fresh and tasty and Mason who served us made sure we looked after... Second to none service all round... Beautiful little find right in the heart of Bournemouth...
SLMHP2010
Nov 2022 • 140 contributions
We stayed recently and the hotel is undergoing a refurb in the common areas... The staff were brilliant and the bar area was comfortable and staff were friendly... Master bed was comfortable but my daughter said her bed was not... We paid £185 for the night and breakfast was an additional £45... I think the size and standard of the room I would have expected breakfast included... I am not sure I would stay again but I feel a little bad as staff were so nice and position was 10 minutes walk from all the action + they have lots of parking...
Rob A
Oct 2022 • 111 contributions
...We the had to order clean dry towels to be delivered whilst we made the bed and cleaned up the tea cups etc. The hotel advertise a coffee machine in each room but does not tell you that in a double room you are supplied with just 2 coffee capsules and if you do not specifically request a room clean, these 2 coffee capsules are to last the duration of your stay!... We have stayed at hotels before where, for environmental reasons, you are asked if you actually require clean towels every day and I totally understand the logic but in these instance they still provide a daily chamber maid service...
ktleo8
Oct 2022 • 85 contributions
Stayed in the family room with a view over the garden seating area . Beds were v Comfy and location was quiet ... Small improvements could be made on things like the net blind which was frayed plus the window surrounds had black mould which would be simple and cheap to fix ...
KC
Oct 2022 • 2 contributions
...The decor is gorgeous, the staff are so friendly and helpful, it’s quiet, the beds are so comfortable, the breakfast was tasty and cooked to order, we couldn’t fault it at all!... When we checked in the staff were so helpful and full of ideas of where we could go in the evening, advising that local Westbourne was quieter and a nicer feel... Room was lovely, we were really pleased and it looked out over the courtyard area which was really nice, the bed was so comfortable we actually went home the next day and bought ourselves a new bed 😂 there is a coffee machine in the room which was a nice touch, shower was really good and the toiletries provided smelt delicious... We had a few drinks in the bar before going out for dinner and the staff were so chatty and friendly, the bar is really nice to sit in, warm and inviting... Breakfast is served from 8-10.30am with lots of options, not just a full English, all made to order, tasty and fresh... We couldn’t fault The Orchid at all, we could even leave our car there once we had checked out as we wanted to go down to the beach which was only 5 mins walk away... We would definitely stay here again if we were visiting Bournemouth, it’s a small, friendly and inviting hotel with staff to compliment it, the owners should be proud...
Amanda B
Oct 2022
We have stayed at the Orchid a few times now, Each time we are made very welcome by the friendly accommodating staff, nothing is too much. Comfortable, clean and well kept rooms... Breakfast and bar facilities are very comfortable with more than enough, good cooked food... Highly recommend a visit and hotel is short walk to the beach and shops...
Ernestas S
Jul 2022
Stayed with my girlfriend with the view over the beautiful comfy garden area which we loved, we had lovely walks to cliff each evening just 5 minutes from The Orchid Hotel. We really enjoyed tasty breakfast and chatting with their friendly staff... Mattress were incredibly comfortable, we we will be definitely returning back, thanks Orchid for our romantic stay!...
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The warm hospitality of the staff, to the room service everything was excellent. The choices of food was amazing, had a wonderful and comfortable stay. Thanking the Orchid Hotel Mumbai for making such an amazing experience for me. Hoping to be here again.
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Date of stay: December 2023Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were recommended the Orchid Hotel for a family dinner. I can say we we’re not disappointed. To stat with We had mussels cooked in a lovely light creamy sauce and a ham hock terrine which was delicious. For our main we had stone bass with chicory and new potatoes, rump of lamb which was served pink and a sirloin streak with chunky chips and a pepper corn sauce on the side all three mains we’re cooked to perfection. To finish we had chocolate pots with vanilla ice cream, cheese and biscuits and a selection of ice creams again all very tasty. The service we received was attentive but not intrusive. We will be definitely going back and would not hesitate in recommending The Orchid Hotel.
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Date of stay: November 2023
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Trip type: Traveled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from natalie woon, General Manager at The Orchid Hotel
Responded 6 days ago
Thank you for the lovely review We are pleased to hear you enjoyed your meal with us I will pass your feedback onto them We hope to see you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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I haven’t stayed in the hotel but I’ve Just had the most delicious meal with a friend at the brassier restaurant, to start mussels, main lamb (best I’ve had in a very long time ) & chocolate soufflé- absolutely delicious meal & im a tough critic! Would definitely recommend, lovely friendly attentive staff too. Thank you for a lovely evening xx
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Date of stay: November 2023
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Trip type: Traveled with friends
Room Tip:The lamb!!!!
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Response from natalie woon, General Manager at The Orchid Hotel
Responded 6 days ago
Thank you for the review we are so pleased you enjoyed your Meal. We hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We just stayed here for two nights. The staff were really lovely :) we had the room on the second floor which was very clean and had everything we needed. The bathroom was massive but the living area was a little snug. Breakfast was included which was all very tasty. We would stay here again :)
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Just got back from 4 nights at the orchid, wow first bit definitely not our last visit!!!! Charlotte is amazing and makes everyone so very welcome!!! From the moment we stepped in to the final step out this lovely lady done everything to help!!!! All the team just make you feel at home and relaxed. Our room was fab, excellent bathroom and lots of space. The food is amazing from breakfast to dinner could not fault anything!!! This is a true gem of a find and exceeded my expectations, thank you all especially Charlotte for an amazing break, an amazing hotel and outstanding service 😘 we will return, Jan & Jim xx
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Date of stay: October 2023
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Trip type: Traveled as a couple
Room Tip:If you just want to relax in comfort with excellent food book in!!!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from natalie woon, General Manager at The Orchid Hotel
Responded Nov 3, 2023
Thank you the lovely feedback So glad you enjoyed your time with us and you liked my Team just as much as I do. We hope to see You soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Lovely welcome by Charlotte nothing too much trouble for her. Bedroom were lovely and clean and more pillows than I have ever had in any hotel. Breakfast was lovely variety of cooked and cold food. Stayed for afternoon tea was again lovely, Charlotte goes out her way to make it lovely experience for us. Would definitely stay again good value for money.
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Date of stay: November 2023Trip type: Traveled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from natalie woon, General Manager at The Orchid Hotel
Responded Nov 3, 2023
Thank you for the feedback We are pleased you enjoyed your time with us We hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great car park Great check in Awesome large fresh bedroom Air conditioning Fantastic shower Definitely recommend The best customer service Super easy to find location Only minutes walking to the beech
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Date of stay: October 2023
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Trip type: Traveled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from natalie woon, General Manager at The Orchid Hotel
Responded Nov 3, 2023
Thank you for your comments We appreciate feedback from our guests We hope to welcome you again
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We booked the afternoon in the resturant service was great when we found the staff think we came at check in time so would always be a bit busy the food was really nice would defintley go back would even look at staying in the hotel next time Lovely and quite Decor is amazing
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Date of stay: October 2023Trip type: Traveled as a couple
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Response from natalie woon, General Manager at The Orchid Hotel
Responded Nov 3, 2023
Glad you enjoyed your afternoon tea with us Look out for our festive Menu coming soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Pleasant afternoon tea for 4 on a rainy afternoon in Bournemouth. Reception was so helpful from original enquiry about menu and happy to provide ham sandwiches with no mustard for fussy eaters! Met so warmly when we arrived and sat in the bar area for our afternoon tea. Food was so fresh and delicious. Will definitely return again when we visit Bournemouth. I would like to try their dinner menu next. Top ups on tea would have been nice, but I am sure they would have done this if we had gone to find someone to ask.
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Date of stay: October 2023Trip type: Traveled with family
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The hotel’s restaurant yet again didn’t disappoint. Amazing food and service. I visited with friends and have to say from the start to the end we were treated amazing. Charlotte and Gem couldn’t have been more helpful and welcoming. Provided a great service. The food, presented in a great appetising and colourful way that we didn’t want to disturb it. Taste was even better. Hats off to the chefs. I’ve never had vegan scallops before nor I’ve seen it around and I’m glad I did now. It’s a must try.
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Date of stay: October 2023
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Trip type: Traveled with friends
Room Tip:Book to avoid disappointment
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Response from natalie woon, General Manager at The Orchid Hotel
Responded Oct 20, 2023
Thanks for the lovely review. So pleased you enjoyed the food and found the service was good Hope to see you again soon
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.