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14 - 16 Burnaby Road Alum Chine, Bournemouth BH4 8JF England
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COVID-19 update: See the added health and safety measures this property is taking.Read more
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Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
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Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Riviera Hotel & Holiday Apartments
Updated 09/08/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#7 of 65 hotels in Bournemouth
Location
Cleanliness
Service
Value
Travelers' Choice
Good value hotel in Bournemouth which is renowned for its warm service and excellent food in spectacular surroundings – perfect for holidays in Bournemouth.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness / spa locker rooms
Restaurant
Game room
Billiards
Indoor play area for children
Electric vehicle charging station
Parking
Wifi
Hot tub
Pool / beach towels
Indoor pool
Outdoor pool
Heated pool
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary instant cofffee
Kids' meals
Snack bar
Special diet menus
Evening entertainment
Table tennis
Board games / puzzles
Pets Allowed ( Dog / Pet Friendly )
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Massage
Salon
Baggage storage
Newspaper
Non-smoking hotel
Sun terrace
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Housekeeping
Private balcony
Room service
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Residential Neighborhood
Mid-range
Languages Spoken
English
Hotel links
Location
Full view
53Somewhat walkable
Grade: 53 out of 100
55Restaurantswithin 0.75 miles
17Attractionswithin 0.75 miles
Contact
14 - 16 Burnaby Road Alum Chine, Bournemouth BH4 8JF England
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2,347Reviews22Q+A100Room tips
Reviews
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Popular mentions
We have stayed at the Riviera a number of times over the last few years. We like the comfort of the Riviera and it's super location at Alum Chine. Having stayed before we were unsure what to expect for our visit in 2020, the hotel had put practices in place, breakfast served to you at the table, hand sanitiser around and a one way system in place with separate entrance and exit which seemed to work well. We were able to use the pool during our stay which was well managed and organised with bookable 30minute slots. As ever the room was comfortable and clean. There were a few maintenance issues in our room which were quickly resolved without issue. The staff were doing a great job in difficult times. We will be back.
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Date of stay: August 2020Trip type: Traveled with family
Helpful
Hotel's Favorite
We booked an Apartment in order to take our dog for a three day break in December 2020. The Manager, Alex was extremely accommodating and despite lockdown restrictions he arranged for us to be met with the key to the apartment. He even arranged pre-ordered breakfast to be delivered to the door. The apartment was clean, WARM and comfortable and we loved it. It is a very short walk to the Alum Chine and the beach and a very short drive to Westbourne where there are plenty of facilities. An ideal hotel for walking, visiting Bournemouth and beach. Unfortunately because of the covid situation the pool was not open nor the restaurant.
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Date of stay: December 2020
Value
Location
Service
Room Tip: Ring Alex the manager and he will give the best advice.
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Helpful
Response from Gemma Cooper, Sales at Riviera Hotel & Holiday Apartments
Responded 2 weeks ago
Good Afternoon, Thank you for taking the time to leave us a review. It was a joy to read that Alex and the rest of the team that you dealt with for your stay were accommodating. We are glad you liked our apartments, which as you have experienced are well equipped and cosy. come rain or shine. As soon as we are able and it is viable we will re-open our pool and restaurant for residents to enjoy, We look forward to hopefully seeing you in 2021. Kindest Regards
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Having just had an operation, and whilst my bathroom at home was refurbished, I decamped to a lovely apartment at this hotel complex. I frequently visit this superb hotel with my Line Dancers, but this was my first apartment experience. I had a ground floor, one bedroom unit with a walk in shower, which was just what I needed being post-operative. The place was clean and tidy, with good quality furnishings. I ordered my dinners from the Chef, who brought them over to me each evening at 6.00 pm. Superb meals. With the beach a short walk away, and Westbourne shops just up the road, it was the perfect location for me.
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Date of stay: December 2020
Location
Cleanliness
Service
Room Tip: Ground floor apartment 3 has no view. Often used by business travellers who just want a base for...
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Helpful
Response from Gemma Cooper, Sales at Riviera Hotel & Holiday Apartments
Responded yesterday
Good Evening, Thank you for taking the time to provide us feedback, your review is the first of 2021 and for it to be full marks we are delighted! At the Riviera, we strive to make any stay enjoyable, no matter the reason and so it made for pleasant reading that you host big events at the hotel, but also decided to come to recover. We are really pleased you enjoyed your apartment and its facilities, thank you for noting the cleanliness and the "superb" meals, it would seem on this occasion we have exceeded your expectations. We look forward to seeing you again in the not too distant future. Kindest Regards
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This is our hotel of choice in Bournemouth due to the location and the brilliant service we always receive. We had originally booked to stay in the main hotel, but they were unable to open in time for our visit. We were able to stay in one of the self catering apartments, which was spotless. The hotel is also dog friendly. Thanks again for your efforts and we look forward to seeing you again soon.
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Date of stay: December 2020Trip type: Traveled with family
Helpful
Response from Gemma Cooper, Sales at Riviera Hotel & Holiday Apartments
Responded 2 weeks ago
Good Afternoon, Thank you for taking the time to leave us a review. We are pleased you enjoyed your stay and still received the good service the Riviera is know for, despite some facilities or rooms not being available due to the pandemic. We look forward to hopefully seeing you in 2021. Kindest Regards
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Lovely, relaxing mini break. So close to the beach (about 5mins walk at most) and fantastic sea view from the room. Good food in the bar as well. We've been here a few times now and always really enjoy it, especially as they welcome dogs! Only took one star off as the shower wasn't great - the temperature was difficult to get right and even then it would suddenly go freezing cold or burning hot mid-shower!! But that's a minor issue in what was otherwise a really good 'staycation'-type break.
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Date of stay: October 2020Trip type: Traveled as a couple
Helpful
Response from Gemma Cooper, Sales at Riviera Hotel & Holiday Apartments
Responded Nov 8, 2020
Good Afternoon, Thank you for your review and choosing to stay with us again, it's always a pleasure to have new and returning guests leave us reviews. We are pleased you all continue to enjoy the hotel especially the use of the Bridge Bar and Grill, a perfect haven away from the autumnal weather. We are sorry to hear of the shower issue, we will have the maintenance team have a look at this. We look forward to looking after you again. Kindest Regards - Reception Team.
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PRICE RANGE
$64 - $139 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
riviera hotel and holiday apartments, riviera hotel bournemouth, riviera hotel holiday apartments
LOCATION
United KingdomEnglandDorsetBournemouth
NUMBER OF ROOMS
75
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Claim Your Listing Frequently Asked Questions about Riviera Hotel & Holiday Apartments
Which popular attractions are close to Riviera Hotel & Holiday Apartments?
Nearby attractions include U-Escape (0.7 miles), Alum Chine Beach (0.2 miles), and Branksome Chine (0.6 miles).
What are some of the property amenities at Riviera Hotel & Holiday Apartments?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
What food & drink options are available at Riviera Hotel & Holiday Apartments?
Guests can enjoy an on-site restaurant, breakfast, and free instant coffee during their stay.
Is parking available at Riviera Hotel & Holiday Apartments?
Yes, free parking is available to guests.
What are some restaurants close to Riviera Hotel & Holiday Apartments?
Conveniently located restaurants include Truly's, Chez Fred, and SALT Co. Chef's Table.
Are there opportunities to exercise at Riviera Hotel & Holiday Apartments?
Yes, guests have access to an indoor pool and locker rooms available in the fitness center during their stay.
Is Riviera Hotel & Holiday Apartments located near the city center?
Yes, it is 0.8 miles away from the center of Bournemouth.
Are any cleaning services offered at Riviera Hotel & Holiday Apartments?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Riviera Hotel & Holiday Apartments?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Riviera Hotel & Holiday Apartments offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Riviera Hotel & Holiday Apartments?
Many travelers enjoy visiting Russell-Cotes Art Gallery & Museum (1.3 miles).