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Bournemouth Highcliff Marriott Hotel

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Bournemouth Highcliff Marriott Hotel
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1,222 Reviews from our TripAdvisor Community

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Showing 1,203: English reviews
London
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed yesterday NEW via mobile

Nice hotel in a very convenient location. Views from the sea-facing rooms are certainly something. Staff were welcoming; the bar and waiting staff were particularly friendly and helpful. Bedroom was a decent size, clean and generally very presentable. The bathroom was starting to show signs of age but we understand a major refurb is scheduled next year. Mattress was comfy... More 

Helpful?
Thank LondonIanL
Leicester, United Kingdom
1 review
3 of 5 stars Reviewed 3 days ago NEW

Poor room, poor service throughout and overpriced. Tables in lounge and bar area not cleared and cleaned. Rooms small and not properly cleaned. Staff struggle to speak English and service suffers as a result. Well over priced.

Helpful?
Thank stuartgreenough1
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear Stuartgreenenought1, Thank you for sharing your feedback following your recent stay. It is so frustrating we failed to deliver across your stay. I will review your feedback at tomorrows operations meeting with our heads of department to understand why we failed to deliver. We have to get every customers experience right every time or risk losing out to the... More 

Northampton, England, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Lovely hotel,great setting and perfect location, the weather was beautiful when we stayed so we managed to enjoy the outdoor pool of the hotel,beach is a 5 min walk,views are amazing from the hotel,special mention to Ivanna the lady working in restaurant at breakfast she was excellent,very friendly and was working hard to please everyone.

Helpful?
Thank Michele R
Bournemouth, United Kingdom
Level Contributor
168 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 stars Reviewed 5 days ago NEW via mobile

Friends staying in hotel for 3 nights , had dinner there on Wednesday evening . The food was lovely and great service , lovely waitress name Margaret. Very clean place and the bar was nice too. Recommend people to stay there, lovely setting. Friends stayed there last year, and like the hotel.

Helpful?
Thank Janet P
Boca Raton, Florida
Level Contributor
53 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

First, you have to know the interiors are dated and the hotel could use some sprucing up. Having said that, the hotel on a cliff stands above the classic British Beach with long esplanade, pier and amusements. If the fairly easy stars down to the beach is too much you can ride the "funicular" up and down to the beach,... More 

Helpful?
Thank popshikes
Colombia
1 review
2 of 5 stars Reviewed 1 week ago via mobile

This hotel does not stand up to what I expect from a marriot. The room and bathrooms are dated. The bed is cheap £30 base. On 3 visits to reception I was made to wait, even though there seemed to be free staff standing around doing not a lot. The bar takes forever to get your drinks, ordered a drink... More 

Helpful?
Thank Don N
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear Don N, Thank you for your feedback following your recent visit with us. As mentioned on this site in various posts our ownership have agreed to a full renovation in 2017 which will address many of the latent issues that impacted your stay. We are also replacing all the bedding across the hotel in the second week of September.... More 

Christchurch, United Kingdom
2 reviews
5 of 5 stars Reviewed 1 week ago

We went to the barbecue at the Marriott on Sunday and couldn't have been more impressed. The service was impeccable and the food on a par. Because of the windy conditions we ate in the Dorchester Suite - which worked out so well and then viewed the air show from the terrace. We tend to use the Marriott brand whenever... More 

Helpful?
Thank sallyanddavidtho2016
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed 1 week ago

Apart from the weather not in favour of being the perfect day for an air show, my party of 5 arrived at the marriott around 11 am and were greeted by a lovely young lady and the general manager,we were shown to the vip area of the bar where champagne was served on a silver tray, a very plesent young... More 

Helpful?
Thank mulder100
Nottingham, United Kingdom
4 of 5 stars Reviewed 1 week ago

My son and I spent a few days at the Hotel during the Bournemouth Air Show, well, the first two days at least. Weather lovely, got the red bald head to prove it. I had my son quite late in life, due to ordering a second bottle of wine during a romantic weekend away with my wife. Still can't remember... More 

Helpful?
Thank David R
1 review
1 of 5 stars Reviewed 1 week ago via mobile

We just spent 3 nights at the Marriott high cliff having read positive views about the hotel, facilities and the location. The hotel has such great potential benefitting from stunning views of the sea however having just spent £721 on our stay, it was a huge disappointment. We have stayed at Marriott hotels before but this has to be the... More 

Helpful?
Thank Pallavi T
BournemouthMarriott, General Manager at Bournemouth Highcliff Marriott Hotel, responded to this review

Dear Pallavi T, Thank you for sharing your feedback following your recent stay with us. I sincerely apologize for our unacceptable performance. I will follow up today with our housekeeping manager to understand why we got it so wrong and to ensure we do not deliver this level of product and service again. I would like to invite you back... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Room Service
  • Business Center with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Sweeping sea views, an exquisitely detailed lobby and outstanding staff welcome you to the Bournemouth Highcliff Marriott Hotel. Located adjacent to from the Bournemouth International Centre on the Dorset coastline, we offer a setting that both business and leisure travellers will appreciate. Richly appointed guest rooms offer supreme comfort and secure high-speed Internet. In summer, the sun terrace and outdoor pool provide the perfect retreat. Wifi is available free of charge in the lobby, lounge and bar to all hotel guests. ... more   less 

Additional Information about Bournemouth Highcliff Marriott Hotel

Address: 105 St. Michaels Road | West Cliff, Bournemouth BH2 5DU, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $114 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bournemouth Highcliff Marriott Hotel 4*
Number of rooms: 160
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Also Known As:
Marriott Bournemouth
Bournemouth Marriott
Hotel Style:
#6 Spa Hotel in Bournemouth
#11 Luxury Hotel in Bournemouth
#16 Business Hotel in Bournemouth
#21 Romantic Hotel in Bournemouth
#23 Family Hotel in Bournemouth
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