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The Cumberland Hotel

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The Cumberland Hotel
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3,002 Reviews from our TripAdvisor Community

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Showing 2,980: English reviews
Bournemouth, United Kingdom
Level Contributor
17 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 2 days ago NEW via mobile

Having been invited to an auction night to raise money for a local charity, I was pleasantly surprised at the venue. I've driven passed many times and always thought it looked a bit tired but it really doesn't when you stop and look. There is an overwhelming Art Deco theme, which continues throughout the entire hotel. We were greeted by... More 

Helpful?
Thank NINA W
Slough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Couldn't fault the hotel the staff or the facilities . Location good and views of the bay superb. Land train stops just by the hotel and will take you down to the pier or as far as Boscombe . Will definitely return

Review collected in partnership with this hotel

Helpful?
Thank Frances701
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Frances701, Thank you for your review. Great feedback, with some great compliments regarding you recent stay with us. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Bournemouth, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

On Friday 16 September my daughter was married and held her reception at The Cumberland Hotel. I cannot thank them enough for organising a wonderful reception. Everything ran smoothly the team were he!pful friiendly and nothing was too much trouble. A special thanks to Lisa and Brian who were on hand to help with deliveries to the hotel the day... More 

Helpful?
Thank Dale M M
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Dale M M, Thank you for your review. We are pleased it was an enjoyable wedding. It seems it was a great day for your daughter and for you. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Bournemouth, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I visited The Cumberland Hotel for my friends wedding and stayed for one night. I found the staff extremely friendly and helpful. The venue itself is beautifully decorated in an Art Deco theme, with clean and comfortable rooms. Views of the sea from our balcony was the cherry on the cake. I would definitely recommend staying here.

Helpful?
Thank Gemma K
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Gemma K, Thank you for your review. Great comments regarding the wedding you attended. We are very pleased it was all enjoyable for you. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Bournemouth, United Kingdom
Level Contributor
4 reviews
5 of 5 stars Reviewed 3 days ago NEW via mobile

Having held my daughters baptism reception at The Cumberland previously I knew I would not be let down when I chose this as the venue for our wedding. The staff are ALWAYS ready and waiting to tend to your needs before you even know that you need anything! Although I did not choose to have an Art Deco themed wedding... More 

Helpful?
Thank samanthap386
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear samanthap386, Thank you for your review. Congratulations on your wedding. We are so pleased it was all enjoyable for you, with lovely compliments. We do hope to see you again soon. Best Regards, More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We stayed here for 2 nights for a friend's wedding. We had great service, the venue is beautifully decorated and we had a great day. Next morning a hearty breakfast was gratefully received and we enjoyed a lovely coffee outside by the pool in the sunshine! This is the 2nd time I've stayed here and would recommend.

Helpful?
Thank Alexandra P
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Alexandra P, Thank you for your review. Great feedback regarding your stay and the wedding you attending here. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Just back from a 4 night stay at this hotel with my Daughter Very clean, smart hotel, lovely room's Very friendly and helpful staff Lovely outdoor pool with plenty of space to sit and have a drink About a 10 minute walk to the beach and town but is a pleasant walk [cab cost us about 5 quid from train... More 

Helpful?
Thank Alli R
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Alli R, Thank you for your review. We are really pleased it was an enjoyable stay. Some great feedback comments. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Porthcawl, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed 3 days ago NEW

Just come back from 2 night deal at this hotel. Paid an extra £80 to have room with sea view. Room was clean and modern. Pillows were very hard and have slept in better beds. Disappointed with 3 course evening meal. Found the food to be very bland. 2 cracked cups in bedroom. 1 cracked cup at breakfast and dirty... More 

Helpful?
1 Thank annabel975
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear annabel975, Thank you for your review. We are pleased you took up on our deal on Travelzoo. We are sorry you were disappointed with your meal. We have brought this review to the attention to our Chef. Also you comment regarding the chipped mugs, which has already been addressed. thank you for bringing it to our attention, and we... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

Booked this last minute and arrived quite late. The reception staff and bar staff were extremely polite and professional. I'm just disappointed I didn't arrive earlier as the restaurant looked amazing, still busy even at 10.30. The bedrooms have obviously undergone a refurb recently, bathrooms could do with modernising a little but all in all great value I'm booking again... More 

Helpful?
Thank Gary H
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Gary H, Thank you for your review. A lovely review regarding your recent visit. We are pleased it was an enjoyable stay. We do hope to welcome you back soon again. Please visit our website or call our reservations direct for the best offers and rates. Best Regards, More 

Taunton, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

Just got back from spending a night at the Cumberland on a Travelzoo voucher. This included a three course dinner and a cooked breakfast. What excellent value. Our room was very clean and comfortable, although bedside lights for reading would have been nice. The food was very acceptable and the Hotel has been refurbished to a good standard. The service... More 

Helpful?
1 Thank TimeTraveler190730
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear TimeTraveler190730, Thank you for your review. Such a great review, with amazing comments. We are so pleased you enjoyed your stay. We look forward to welcome you back soon, so please look out for the offers or contact us direct. Best Regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gastropub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $88 - $252 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
Reservation Options:
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#2 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 Family Hotel in Bournemouth
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