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The Cumberland Hotel

Hotel website
27 East Overcliff Drive, Bournemouth BH13AF, England
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The Cumberland Hotel
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2,620 Reviews from our TripAdvisor Community

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Oxfordshire
2 reviews
5 of 5 stars Reviewed yesterday NEW

We have just had another enjoyable weekend at the Cumberland,the staff are always very friendly and helpful. Our stay included a three course evening meal which was lovely and as usual the breakfast is always at a high quality. We are looking forward to booking again soon.

Helpful?
Thank Ian W
Yokohama, Japan
Level Contributor
75 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

I stayed at this hotel for 4 nights due to business trip. Seems that room size is totally different. Some are big, but others are small. Also some rooms don't have bathtub. Hotel offers free WIFI, but the signal was quite weak.. Maybe my room was a bit far from access point? Not sure, but it was a bit stress... More 

Helpful?
Thank hakiko_5
Solihull
Level Contributor
179 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Booked directly with Oceana Hotels - chain that owns three hotels in row on East Overcliff Drive - this one and Suncliff and Cliffeside plus the Best Western Hotel Royale. Previously stayed at Suncliff and most admit The Cumberland is slightly better inside reception areas and bedrooms but Suncliffe offers bar with Sky Sports that you can utilise regardless of... More 

Helpful?
Thank NottinghamRed
Christchurch, England, United Kingdom
Level Contributor
4 reviews
4 of 5 stars Reviewed 3 days ago NEW

Took up offer of DBB in standard room (was situated at rear of hotel, overlooking the car park) Quite noisy from the heating/air con outside window. Comfy bed. Needed a bath mat as when having shower bottom of bath quite slippery. Enjoyed a lovey meal and really enjoyed the cocktails, especially the 'Screaming Orgasm" !!

Helpful?
Thank Julie S
Fareham, Hampshire
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
2 of 5 stars Reviewed 3 days ago NEW

We'd booked via Booking.com to stay at the Cliffeside Hotel, for a high floor room with breakfast, and parking. I received a call from the Oceana group to advise that the Cliffeside was closed for refurbishment (not sure why it was being advertised as available on Booking.com), so we had been 'upgraded' to the neighbouring Cumberland Hotel, at no extra... More 

Helpful?
Thank Wisey_7
Level Contributor
13 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

After spending a hour trying to find the best price I checked out trip advisor reviews and then booked a dinner bed breakfast deal through trip advisor at £93 the cheapest price I found by far and it included coffee and cake for both of us free of charge on arrival.there are a few bad reviews on here which I... More 

Helpful?
2 Thank saintlee1970
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 6 days ago NEW via mobile

I was at the Cumberland Hotel with some friends and was very impressed by there patient and helpful staff. We had special eating requirements and they did there best to accommodate them. The hotel was nice and clean! I will return again, Rachel

Helpful?
1 Thank Joel G
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Rachel, Thank you for your review. Great review regarding your stay with us, with some lovely comments regarding the staff. We look forward to welcome you back soon again. Please visit our website or call our reservations direct for the best offers. Best Regards, More 

Cirencester, United Kingdom
Level Contributor
33 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Booked an offer just before Christmas for a one night deal. I phoned the hotel to make the booking and found the Receptionist both helpful and efficient. We requested an upper floor and upgrading to a king size bed if possible and both requests were met. The hotel was very busy with Christmas Parties that evening and we thought it... More 

Helpful?
Thank Caravansera
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Caravansera, Thank you for your review. We are pleased that your experience was all enjoyable with some great comments regarding the food. We are please so please to read you'll be returning, and we look forward to welcome you back. Please visit our website for the latest offers or call us direct for personalized reservations. We have some great... More 

Newport, United Kingdom
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 stars Reviewed 1 week ago via mobile

We stayed here just prior to Christmas and had a very enjoyable time. It was very busy as Turkey and tinsel was in full swing however, it was not noisy and we slept well. The staff were very friendly and the food was delicious and well presented despite the restaurant being exceptionally busy. The room was very clean and warm... More 

Helpful?
Thank Jackie C
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Jackie C, Thank you for your review. Your review has lovely comments regarding your stay, and we are pleased most of it was enjoyable. We are disappointed you found the room dated. I am pleased this did not deter you from enjoying your stay and experience. We are in the process of refurbishing bedrooms so hopefully when you return... More 

Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked a few rooms for family friends to celebrate my dads 80th birthday, lovely surprise by the hotel that they upgraded him to suite with Sea views. We had a fantastic meal in the restaurant. Overall experience was great, I love the decor in the hotel and the service was excellent

Helpful?
Thank Pickyeater2013
SeanNell, Operations Manager at The Cumberland Hotel, responded to this review

Dear Pickyeater2013, Thank you for your review. Wonderful to read you comments regarding your dads 80th Birthday celebration with us. Also so pleased that the meal was enjoyable for you too. We hope to welcome you back soon again. Our menus are designed around local produce where possible, and done by season. Our Chef’s cook with fresh ingredients, and our... More 

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