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The Cumberland Hotel

27 East Overcliff Drive, Bournemouth BH1 3AF England
Traveler (1116)
Room & Suite (500)
Dining (151)
Certificate of Excellence

About

#12 of 66 hotels in Bournemouth
Location
Cleanliness
Service
Value
Certificate of Excellence
Large Modern Resort style seafront 4 star hotel with over 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Grand Cafe Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool ( May-September), Latin Summer Parties with BBQ's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2018 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 4 star rooms whilst service is exceptional with stunning public facilities. The Cumberland also has the facility of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces and is free when booking direct with the hotel; it operates on a "first come first served" basis with an alternative on street parking in front.
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Property amenities
Pool
Room service
Restaurant
Fitness Center with Gym / Workout Room
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Banquet Room
Breakfast Available
Business Center with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Smoking rooms available
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View

Location

Full view
86Good for walkers
Grade: 86 out of 100
23Restaurantswithin 0.3 miles
2Attractionswithin 0.3 miles
4,276Reviews
49Q+A
100Room tips
Traveler rating
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  • 106
Time of year
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Popular mentions
Had a fantastic weekend in Bournemouth and a lovely stay in the hotel with friendly staff and good location just a short walk in to town where there's plenty to do. Would definitely recommend this hotel for a short break..
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Review collected in partnership with this hotel
Response from CUMBERLANDHOTEL, Front Office Manager at The Cumberland Hotel
Responded 2 days ago
Dear Mickyboy62, Thank you very much for your feedback! We appreciate your nice comments and we are happy to read that your stay was enjoyable. We are pleased that you are looking to recommend the Cumberland to your friends and relatives, so we look forward to your visit in the nearest future. Please do not hesitate to contact our Reservations Team on 01202 298350 for the best rate available. Kindest Regards Julia Sulimenko
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Great location and friendly staff. Amazing room with balcony overlooking sea, but there was an interconnecting door to next room and they were extremely noisy with screaming children, shouting and banging doors until 11pm. Reception unwilling to act on this.
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Review collected in partnership with this hotel
Response from CUMBERLANDHOTEL, Front Office Manager at The Cumberland Hotel
Responded 2 days ago
Dear Chat65, Thank you for taking your time to post a nice review about your stay at the Cumberland. We are pleased that overall your experience at our hotel was enjoyable! We are sorry for the noise disturbance you experienced. I am not sure why our Reception Team did not report the issue to the Management as per you review - your feedback will be thoroughly investigated and used for staff training purposes as this is not our usual standard of service. Please accept our sincere apologies that the problem was not resolved for you. We hope or the opportunity to welcome you back to our hotel some time in the future to make it up for your last experience. To personalise your booking and to get the best rate available, please do not hesitate to contact our Duty Management on 01202 290722. Kindest Regards Julia Sulimenko
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Great Staff, great place 🤓 Thank you for making my half century celebration just perfect 👋 The team ensured everything was so easy and we’re very accommodating. The venue was perfect and all of our guests had a wonderful time
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Review collected in partnership with this hotel
Response from CUMBERLANDHOTEL, Front Office Manager at The Cumberland Hotel
Responded 2 days ago
Dear stevo007007, Thank you for your nice review! We are glad that you had a wonderful time at our hotel and enjoyed your celebration. We look forward to welcoming you back to the Cumberland in the nearest future. To receive one of our latest offers please do not hesitate to contact our Reservations Team on 01202 298350. Kindest Regards Julia Sulimenko
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It’s been a long time since my family has been to Bournemouth and I wanted my daughter to have a good first experience. Staying at the Cumberland was proven to be an excellent choice as the hotel was perfect for us. Very helpful staff, excellent facilities and great food and drink. Front desk checked us in quickly and a minor issue with the room solved quickly. Very relaxed bar and restaurant and very helpful staff serving all your needs. Will definitely be returning for our next stint in Bournemouth. Thanks to all!!👍
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Response from CUMBERLANDHOTEL, Front Office Manager at The Cumberland Hotel
Responded 2 days ago
Dear 220donj, Thank you very much for your great review and your 5 stars! We are pleased to know that your stay was enjoyable and you will be returning to Bournemouth. I am glad that the issues were all resolved promptly for you and we looked after you well. We look forward to welcoming you back to the Cumberland very soon for another getaway. Please do not hesitate to contact our Reservations Team on 01202 298350 for the best rate available. Kindest Regards Julia Sulimenko
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Stayed for one night while visiting Bournemouth. well located and town centre is 15min walk. Great view from the hotel. Interior design is nice with an Art Deco theme which is pretty cool. Our room of 1st floor was small but comfortable although there was an event the evening we stayed and while the music was off at midnight there was lots of noise until around 2am which disturbed our night. Told reception when we checked out and they didn’t seem to care. Had a lovey cream tea before leaving. Breakfast was very nice, good buffet with a decent choice. Would have been a score of 4 apart from the noise.
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Response from CUMBERLANDHOTEL, Front Office Manager at The Cumberland Hotel
Responded 2 days ago
Dear chelmsfordsgca, Thank you for taking your time to review your recent stay at the Cumberland. We appreciate all your comments as without guest feedback we cannot improve our service and facilities. Please accept our apologies for the noise disturbance during the night. The hotel was fully booked over the weekend and some customers can be disrespectful to their neighbours. We do have a Night Manager on duty, so should you experience any noise, please do not hesitate to report any issues to our night staff whose responsibility is to make sure guests are safe and comfortable. Thank you for complimenting our food and the service - we really hope for your visit some time in the nearest future to make it up for your last experience. To personalise your booking and get one of our latest offers, please do not hesitate to contact our Duty Management team on 01202 290722. Kindest Regards Julia Sulimenko
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PRICE RANGE
$83 - $314 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
cumberland bournemouthcumberland hotel bournemouth
LOCATION
United KingdomEnglandBournemouth
NUMBER OF ROOMS
102
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