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The Cumberland Hotel

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The Cumberland Hotel
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2,956 Reviews from our TripAdvisor Community

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Showing 2,934: English reviews
England
Level Contributor
67 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

We stayed for a couple of nights this weekend and had a very enjoyable stay. The room was comfortable, of a good size with plenty of storage and a decent bathroom with shower. Staff were all very friendly, welcoming and professional. Location is excellent for a short walk to Bournemouth or Boscombe piers or Bournemouth town centre (10-15 minutes stroll).... More 

Helpful?
Thank surrealistic
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear surrealistic, Thank you for your review. We are pleased you enjoyed your stay with us. The weather has been very warm, and yes agreed the building in general is warm. For the few weeks of the year this lasts, air con would not be a good investment. Your feedback is valuable to us. We do hope to welcome you... More 

Essex, England
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Recently refurbished public areas and pool. Really good. However, rooms old, tired, depressing and dingy. Need urgent upgrading to raise the standard of the hotel. Staff polite and efficient: food in main restaurant very well presented and tasty:bar food equally good. Dreadful music continually being played. The lift only holds THREE people. This hotel could easily be classed 4* plus... More 

Helpful?
Thank ROZMAR
Northampton
Level Contributor
73 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed 3 days ago NEW via mobile

Visit the Cumberland with three other couples for a weekend. Our room was £175 per night with breakfast. Our room which overlooked the carpark was sparsely decorated, not particularly inviting and definitely overpriced. The bathroom had many problems including the shower, which was fixed and each time was used flooded the floor as the shower curtain didn't stop the water... More 

Helpful?
Thank rainbownorthampton
London, United Kingdom
Level Contributor
57 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed 3 days ago NEW via mobile

The staff are helpful and really the star of the show here for me. We stayed in room 314 and 310 and the rooms were spacious spotless and bright. The outdoor pool well maintained and extensive menu. Great location and decent value breakfast. The only grumble was 310 smelt pretty bad. Probably previous smokers. Had to air the room regularly... More 

Helpful?
Thank Natalie W
Stafford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 3 days ago NEW via mobile

Second visit to this Art Deco gem of a hotel and won't be our last. The quality of service is excellent with all the staff and attention to detail is fab but a special thank you to Paris for all your help and kindness to my whole family - you made us so welcome! Not forgetting organising my fabulous birthday... More 

Helpful?
1 Thank Joanne R
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Joanne R, Thank you for your review. Great feedback regarding your recent stay with us. We are all pleased to read such kind comments. We do hope to welcome you back in the future. For the best rates and offers, please don't hesitate to visit our website or call our reservations direct. Best Regards, More 

Leicester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 4 days ago NEW via mobile

My partner and I opted for a few nights on the south coast as the weather looked promising. We chose the Cumberland simply for its outdoor pool, way to few of them around on a hot summers day! We opted for a superior sea view room with balcony, it wasn't cheap but then it's peak time so you have to... More 

Helpful?
Thank pwe0704
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear pwe0704, Thank you for your review. We are pleased you enjoyed your break with us. Always pleasing to ready positive feedback. Regarding the bed, we use zip link beds that could be unzipped and then used as twin, but I am pleased this was comfortable. We do hope to welcome you back in the future. For the best rates... More 

Wigan, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 days ago NEW

Nice hotel,really helpful and pleasant staff,esp on the front desk and on the bar. We were in the area for a family get together but didnt know.it was Bourenmouth Airshow weekend! All the approach roads to the hotel were closed! Then when we got to the hotel the car park was rammed full!! Still we had a nice weekend,just need... More 

Review collected in partnership with Amoma.com

Helpful?
Thank dennyb0y
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear dennyb0y, Thank you for your review. We are pleased you enjoyed the Airshow weekend. It is an hugely popular event. We do hope to welcome you back in the future. For the best rates and offers, please don't hesitate to visit our website or call our reservations direct. Best Regards, More 

Horsham, United Kingdom
1 review
4 of 5 stars Reviewed 5 days ago NEW via mobile

Took my mum here for a short break. The staff were extremely helpful and friendly. Nothing was too much trouble. We asked to change rooms as ours was very hot it was not a problem and they even moved the luggage for us. The food in the hotel was lovely and good value for money. The pool was a good... More 

Helpful?
Thank 38bones
London, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

I stayed here for almost a week. Staff was very friendly and helpful, specially people in the restaurant. The food is delicious (at least for dinner) that was my only meals there. The room was nice, the bathroom needs updating as it looks as you are still n the 1950's and the water regulator of the shower is not very... More 

Helpful?
Thank Nany S
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Nany S, Thank you for your review. We are pleased it was an enjoyable experience. Your feedback is valuable, and you comments will be passed on. We do hope to welcome you back in the future. For the best rates and offers, please don't hesitate to visit our website or call our reservations direct. Best Regards, More 

Level Contributor
85 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed 5 days ago NEW via mobile

Wanted a drive to the seafront after evening meal..., lovely evening and decided to have a coffee at the Cumberland hotel to finish the evening .... Lovely retro hotel on the East Cliff ... Nice atmosphere there and great to sit by the pool at 10pm at night and enjoy a bit of sea breeze too. Very welcoming and friendly... More 

Helpful?
Thank Cce2572
SeanNell, OPERATIONS MANAGER at The Cumberland Hotel, responded to this review

Dear Cce2572, Thank you for your review. Great comments regarding your late night visit to us. We glad you enjoyed your coffee. We hope to welcome you back soon. Best Regards, More 

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Ventana Grand Cafe
Ventana Grand Cafe
Cuisines: European, British, Gluten Free Options, Gastropub
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Center with Internet Access
Official Description (provided by the hotel)
Large Modern Resort style seafront 3 star hotel with 0ver 100 rooms, many rooms with ocean view and balcony or terrace. Two restaurants including Two AA Red rosette award winning Ventana Brasserie, Stylish and trendy Bar and Miami style lido deck with heated outdoor pool( May-Sept), summer BB!Q's and Chill Beds. The Art Deco style resort was Awarded Best large hotel 2009 in the Bournemouth Tourism Awards, is Bournemouth and Dorset's highest AA rated 3 star hotel at 88% in 2013 and also won several national excellence awards in 2011. Rooms are good quality 3 star rooms whilst service is exceptional with stunning public facilties. The Cumberland also has the facilty of an indoor leisure Sauna/Pool complex with squash courts and small gym ( bookable) at Suncliff right next door. Parking is 55 spaces free on a first come first served basis with on street parking in front. ... more   less 

Additional Information about The Cumberland Hotel

Address: 27 East Overcliff Drive, Bournemouth BH1 3AF, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $92 - $307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Cumberland Hotel 3*
Number of rooms: 107
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Also Known As:
Cumberland Bournemouth
Cumberland Hotel Bournemouth
Hotel Style:
#2 Spa Hotel in Bournemouth
#3 Business Hotel in Bournemouth
#6 On the Beach Hotel in Bournemouth
#8 Romantic Hotel in Bournemouth
#8 Family Hotel in Bournemouth
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