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Hinton Firs Hotel

Traveler (86)
Room & Suite (26)
Dining (6)

About

#49 of 66 hotels in Bournemouth
Location
Cleanliness
Service
Value
We would like to offer you a warm welcome to Hinton Firs Hotel, set in tranquil gardens on Bournemouth's prestigious East Cliff, just a few minutes' walk from the sea. Our traditional three star hotel is family owned, which means that we create an ideal atmosphere to ensure that your stay is a real home from home. We take pride in offering a truly personal service, and firmly believe that our hospitality is unrivaled. With beautiful beaches a stone's throw away, two theatres on the doorstep, as well as excellent shopping and many leisure activities, Hinton Firs Hotel is the perfect place to explore, be entertained or just unwind.
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Property amenities
Pool
Free parking
Restaurant
Bar/Lounge
Free Internet
Room service
Spa
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting rooms
Non-smoking hotel
Outdoor pool
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Sauna
Wheelchair access
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Room features
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Mid-range

Location

Full view
82Good for walkers
Grade: 82 out of 100
140Restaurantswithin 0.75 miles
34Attractionswithin 0.75 miles
436Reviews
5Q+A
74Room tips
Traveler rating
  • 105
  • 124
  • 106
  • 51
  • 50
Time of year
Traveler type
Language
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  • English
Popular mentions
Our party of 46 all stayed in the hotel for two nights. I shared a twin room with a friend. although carpets around the upper floors were very worn, and the decor was tired, everywhere was clean. The food was excellent and the staff were very friendly and helpful. Evening
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Response from NickJLane, General Manager at Hinton Firs Hotel
Responded 1 week ago
Dear Jan T May I say how nice all of your party were. All the ladies were so nice to us, they were a pure delight to have them stay with us. Thank you for taking the time to review your stay with us and share with others. I know not everyone likes us as we are a traditional style of place and not full of all mod cons, but its so nice when we get people who appreciate neat clean and tidy, some good food and polite friendly service. Thank you, please tell the ladies they are welcome back any time they want.
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+1
Fawlty Towers remake. Needs serious refurb. Effort made here and there but still very tired. Scary radiators. Paper hanging off wall in reception. Sporadic stains, scuffs and god knows what. Clean fresh linen.
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Response from NickJLane, General Manager at Hinton Firs Hotel
Responded Apr 21, 2019
Dear jet741275 I am so sorry we are not to your taste, very clearly you like a lot more modern style of hotel. Unfortunately we are not this. It is very clear that you prefer to wander around looking for issues, than enjoying the lovely sunny Easter Weekend. Sorry we are not perfect, If you want 5 star, it costs more... not less.
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Have just returned from another fantastic 9day break at this hotel, with Bournemouth being quiet during my stay the hotel had a steady flow of guests through its door, Many of whom I had met on previous visits, The heating kept the building cosy on the cooler nights.. The
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Response from NickJLane, General Manager at Hinton Firs Hotel
Responded Mar 29, 2019
Dear Anthony C Thanks very much for your review on your stay with us here at The Hinton Firs. It was nice to see you again as always. So glad you enjoyed your break with us here in sunny Bournemouth, and we are looking forward to seeing you again in the near future. All the best from Nick and all the staff.
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I stayed here with my partner this weekend. 'Fine' definitely sums it up. The bed was ok (2 single beds pushed together), bathroom was ok, breakfast was ok, generally all ok. However, the radiator was stuck on full blast, which meant we had to have the window open all night so
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Response from NickJLane, General Manager at Hinton Firs Hotel
Responded Mar 15, 2019
Dear Jb444444 I am really sorry to hear about your accident, and I hope that you are on the road to recovery. I will of course be speaking to the receptionist concerned, and also will get signage put up to warn other people about the heat of the towel rail. I will also get our maintenance man to see if it can be turned down any to make it safer. Thank you for your feedback on your stay with us, it is gratefully received as we wish to try and improve for the future.
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So first checked in for a family room but it definalty was not a family room with 3 beds only 2 beds there then the shower didn't have hot water so gave me a key to another room to use the shower bath panel was hanging off. Beds not comfortable at all and The spa was run down.
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Response from NickJLane, General Manager at Hinton Firs Hotel
Responded Mar 1, 2019
Dear Travels 1989 Thank you for your some what biased review. Any room with more than one bed in, would be suitable for a family (depending on the size of the family)? How many people did you book it for? Your description of the bath panel hanging off, is not really reflected in the picture you have sent to go along side it. What it shows is one end of the panel popped out ( very easily taken out, if someone wanted to). Sorry you do not like our staff, its funny but so many guests say how good they are even people that complain about the hotel say the same. I do feel that you would have liked a more modern hotel, rather than an older traditional one like us. Sorry you did not like us.
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PRICE RANGE
$45 - $195 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hinton firs bournemouthhinton firs hotel bournemouthhotel hinton firs
LOCATION
United KingdomEnglandBournemouth
NUMBER OF ROOMS
52
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