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Hinton Firs Hotel

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322 Reviews from our TripAdvisor Community

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Showing 321: English reviews
Weston-super-Mare, England, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was a bit concerned about this stay as the deal offered was relatively cheap - family room, dinner, breakfast £165.00 and compared with the beach front hotels where a sea view with balcony can cost £500.00, definitely a bargain. Hotel was literally less than five minutes from the cliff top, say fifteen minutes walk or less to the beach.... More 

Helpful?
Thank June H
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

Thanks very much for the fair review of your recent stay with us. I was so pleased that you enjoyed your stay. It is always nice to get constructive comments from people that travel and use hotels, and understand the different levels of hotels. Once again thank you for taking the time out to pass comment. P.S Trainers will be... More 

Doncaster, United Kingdom
2 reviews
4 of 5 stars Reviewed 1 week ago

Our experience of the Hinton Firs was positive overall. For a small hotel (51 Bedrooms) it had what you needed. The bedroom was clean and comfortable, The food was excellent both breakfast and evening meal. The service in the dining room was first class. With an excellent variation of menu. The staff were very helpful. Location just a short walk... More 

Helpful?
Thank barrym917
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 stars Reviewed 1 week ago

We booked a 2 night break at the Hinton Firs through bookings.com, looked like a pretty decent place online however when we arrived it was a very different story! The receptionist who was an older lady with dark hair was incredibly rude, she never greeted me or even looked at me as i was checking in - now consideing i... More 

Helpful?
2 Thank Spppp
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

Dear Mr/s Pass Thank you for taking the time out to give comment on your recent stay with us, I am sorry that things were not up to our normal level, of course i will be speaking to the housekeeper to see why things were not up to standard. I do feel some of these issues arose from you not... More 

Travelers are raving about these Bournemouth hotels

Solihull, United Kingdom
Level Contributor
11 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

We stayed here overnight as s friend was swimming Bournmouth pier to pier. We did have one or two issues at the hotel and this was dealt with at the time. I followed this problems up by email was dealt with in a very professional manner, and have been offered reduced rates if we returned.

Helpful?
Thank Laineylou11
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

Very poor customer service. We will not be going again. We had a disappointing honeymoon staying at this hotel and would not recommend others staying here. The hotel itself looked lovely inside, modern and stylish rooms and a lovely inviting pool but sadly the staff ruined it.

Helpful?
Thank Emma C
London, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed 2 weeks ago via mobile

If you want a nice holiday in Bournemouth steer clear of this place. Came with the wife last week for a couple Of nights. Place is totally Run down. Rooms falling apart. Staff from reception to dining room miserable and cold. An unpleasant experience all round. Do not recommend this place.

Helpful?
1 Thank steven b
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

I am sorry you did not enjoy your stay here, but to say that we are run down and the place is falling apart is very insulating. Of course you are welcome to your thoughts but thankfully we have a lot of guest that do not share your embellished point of view and do come to us on a regular... More 

Cheshunt, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

Had a 2 night stay here with some friends ( 2 double rooms ). Our room was quite spacious with a good size which was reasonably comfortable, but the decor was tired. Shame about the bathroom though the shower was a joke with hardly no water pressure what so ever, when there was some water coming out it was either... More 

Helpful?
1 Thank Shawn2211
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

Dear Shawn 2211 we appreciate you taking the time to comment on your recent stay with us. You must realise that if you don't book in advance for things you are always going to have to wait for those people that do think ahead, this is just the way it is. We always do our best to serve people as... More 

1 review
1 of 5 stars Reviewed 3 weeks ago via mobile

Staff not friendly couldn't wait to take our money. Breakfast was like faulty towers we got cold toast they brought out way to early. When we asked for ketchup we were served by the waitress out of a gravy boat why not just let guests use their own very weird. The staff didn't understand English and what we asked for.... More 

Helpful?
Thank John L
Southend-on-Sea, United Kingdom
Level Contributor
4 reviews
3 of 5 stars Reviewed 4 weeks ago via mobile

Had a three night break here. No real complaints and fair value for money in Bournemouth. Disappointed that outdoor pool is not in use. Service at breakfast was very slow, especially the tea and coffee despite the coffee jug being almost in arm's reach of us. Generally found the staff to be unfriendly and didn't feel welcome here.

Helpful?
Thank Derek H
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

Thank you very much for taking the time out to comment on your recent stay with us. As you can see from our other reviews our guests normally comment on how friendly our staff are. I am really sorry you did not find this so. Of course i will be looking into this and speaking to the staff, so that... More 

Great Crosby, null, United Kingdom
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
2 of 5 stars Reviewed 4 weeks ago via mobile

It's just not fair ! I use many hotels at least 6 in the last month so I get used to all the nitty gritty issues but having owned a hotel & worked in hospitality before working in media I was always striving to keep the customer happy. Sadly big budget hotels just seem to focus on parties ( coach... More 

Helpful?
2 Thank Billy K
NickJLane, General Manager at Hinton Firs Hotel, responded to this review

Thank you very much for taking the time to write your embellished comments on your recent stay. You do not mention any of the positives that we did for you even though we didn't have to. I would have thought a former proprietor of a hotel would be a little more understanding of a short coming or two, guess not.... More 

Questions? Get answers from hotel staff and past guests. Ask a question

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Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
Official Description (provided by the hotel)
We would like to offer you a warm welcome to Hinton Firs Hotel, set in tranquil gardens on Bournemouth's prestigious East Cliff, just a few minutes' walk from the sea. Our traditional three star hotel is family owned, which means that we create an ideal atmosphere to ensure that your stay is a real home from home. We take pride in offering a truly personal service, and firmly believe that our hospitality is unrivaled. With beautiful beaches a stone's throw away, two theatres on the doorstep, as well as excellent shopping and many leisure activities, Hinton Firs Hotel is the perfect place to explore, be entertained or just unwind. ... more   less 

Additional Information about Hinton Firs Hotel

Address: 9 Manor Road, Bournemouth BH1 3ET, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $89 - $224 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hinton Firs Hotel 3*
Number of rooms: 52
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Also Known As:
Hinton Firs Bournemouth
Hinton Firs Hotel Bournemouth
Hotel Hinton Firs
Hotel Style:
#19 Business Hotel in Bournemouth
#21 On the Beach Hotel in Bournemouth
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