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Hallmark Hotel Bournemouth West Cliff

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Hallmark Hotel Bournemouth West Cliff
Hallmark Hotel Bournemouth West Cliff
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1,540 Reviews from our TripAdvisor Community

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Showing 1,536: English reviews
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 2 days ago NEW via mobile

Lovely hotel,room was clean and spacious and staff were friendly. Breakfast had lots of choice full English which was all fresh,hot and cold options to cereals ect. The spa was my favourite with is low lighting felt more luxury although you have to pay an extra £5 I think it should be included with the room price. Close to beach... More 

Helpful?
1 Thank Phoebex00x
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 days ago NEW

We booked a spa break for two which included two night stay, 2 3 course dinners and 2 breakfasts as well as lunch on the final day. The hotel room was lovely with everything provided you could need, including a fan which was useful, it was also nicely decorated. Very comfortable stay. The food was excellent especially dinner which we... More 

Helpful?
1 Thank Rebecca A
Bournemouth, United Kingdom
1 review
5 of 5 stars Reviewed 4 days ago NEW

I have been using the Hallmark Hotel for the past five years as a member of their fitness/spa club as well as for work/business meetings. The hotel has plenty of parking spaces which is rare for most hotels in the area and is located right near the beach/town centre. The staff are very friendly, professional and provide a high level... More 

Helpful?
Thank zafh999
Oxford
Level Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed 4 days ago NEW via mobile

We only stayed for one night but it was all very good. The room was clean, the staff were polite and friendly and the breakfast was very good. We parked on the road outside the hotel as their car park was full when we arrived. On check in we were informed there would be a £10 charge if we wanted... More 

Helpful?
1 Thank OxfordBognorBoy
1 review
5 of 5 stars Reviewed 5 days ago NEW

Fantastic hotel, with helpful staff and manager. Would definitely stay here again and would recommend the lovely breakfast!! Rooms modern and very comfy, a great base for exploring the area and a good nights sleep

Helpful?
Thank Amy D
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Amy D, thank you for your feedback on the hotel. I'm glad that you had a lovely stay and the staff were helpful and welcoming, we hope to welcome you back soon. Paul Clarke General Manager More 

London, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed 5 days ago NEW via mobile

I was really looking forward to this weekend I had planned with my uni friends. We had booked 2 nights at the Hallmark. On arrival it doesn't say anywhere thats there is a £10 a day car parking charge on their website! Begrudgingly paid this. Had gone to our room and realised that there was no AC in our room!!... More 

Helpful?
3 Thank Mamta M
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Mamta M, thank you for your feedback on the hotel, we have advertised since April 1st that parking charges will be introduced this summer. We have also never advertised that we provide air conditioning in our rooms, but we do however provide fans on request. I'm glad you were able to enjoy our spa facilities and hope to welcome... More 

Travelers are raving about these Bournemouth hotels

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

I booked myself in for a deep tissue back massage during my stay and was amazed at the professionalism and experience of the staff. My massage was performed by Leah who made me feel welcome, very relaxed and conversed with me throughout the whole experience making me feel very at home within the salon. She went the extra mile to... More 

Helpful?
Thank Georgia-Mai A
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Georgia-Mai A, thank you for your lovely feedback on Leah and your treatment. I'm glad you were able to use our facilities and felt welcome and relaxed, we hope to welcome you back to the hotel soon, Paul Clarke General Manager. More 

Bournemouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed 1 week ago

On Friday I met with friends in my lunch hour for a birthday coffee, however CHARLOTTE in the bar when she knew this, put a card on the table, made the table beautiful with birthday decorations and balloons around the seating area, she had no idea we were coming in for this, but just made it special. Big thank you... More 

Helpful?
Thank inspector37
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear inspector37, thank you for your lovely feedback on your birthday experience, Charlotte is a great asset to our team and I’m glade your day was made special. We look forward to welcoming you back soon, Paul Clarke General Manager More 

Isle of Wight, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 stars Reviewed 1 week ago

Place needs an general update. I think they have spend all the money on the pool & spar and forgot the general fittings and furniture. Lack of hotel staff in this hotel so be prepared to wait for everything.

Helpful?
1 Thank bowcombe7
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear bowcombe 7, thank you for your feedback on the hotel I’m sorry you feel the hotel is not what you expected we are currently refreshing some of the soft furnishings in our rooms. We hope to welcome you back to the hotel in the future, Paul Clarke General Manager More 

Lichfield, United Kingdom
Level Contributor
36 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
3 of 5 stars Reviewed 1 week ago

This is a good place to stay, a short walk from the less frequented beaches of Bournemouth and not far from the city centre. As with everywhere in Bournemouth it suffers from a lack of staff, most noticeably when we had dinner here. One diminutive female manager rushing around, a Spanish waiter and a loud ex-army officer (retired) type guest... More 

Helpful?
Thank Roland C
Paul C, General Manager at Hallmark Hotel Bournemouth West Cliff, responded to this review

Dear Roland, many thanks for the review, chloe with whom you refer to as the diminutive female manager is a great team member and the feedback from your dinner experience suggests we served more guests than we anticipated which was why there was not enough staff, we always do our best to gauge what we feel would be appropriate staffing,... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Center with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
The Hallmark Hotel West Cliff, Bournemouth is centrally located to the town being only ten minutes walk away, and only ten minutes walk to Durley chine which leads to seven miles of beautiful beaches. The hotel offers 83 rooms with comprehensive meeting and event space for up to 300 people. Leisure facilities include two pools, jacuzzi,steam room, sauna, gym and five beauty treatment rooms. We also offer very good WIFI, and free car parking. ... more   less 

Additional Information about Hallmark Hotel Bournemouth West Cliff

Address: 7 Durley Chine Road, Bournemouth BH2 5JS, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $84 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hallmark Hotel Bournemouth West Cliff 4*
Number of rooms: 83
Reservation Options:
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Also Known As:
Bournemouth Hallmark Hotel
Hotel Style:
#11 Spa Hotel in Bournemouth
#13 Luxury Hotel in Bournemouth
#18 On the Beach Hotel in Bournemouth
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