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BEST WESTERN Hotel Royale

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BEST WESTERN Hotel Royale
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1,462 Reviews from our TripAdvisor Community

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Showing 1,444: English reviews
Kempston, United Kingdom
Reviewed December 12, 2015

I stayed in room 203, which I understand is due to be refurbished. My review is based on my two night stay in the room in its current state, in December 2015. I did not use any other facilities in the hotel. This is a small single room, featuring a single bed, small desk, wardrobe, and ensuite with bath. The...

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Helpful?
Thank WizPip
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Wizzpip, Thank you for taking the time to write a review. Constructive feedback is always welcomed and without it we cannot hope to improve. All your points have been noted and I sincerely hope that you will return some time and enjoy our hotel even more, Patricia Green

Horsham, United Kingdom
Reviewed December 9, 2015 via mobile

We stayed for 2 nights on 4th December & despite arriving whilst a Christmas Party was in full swing we checked in, by a lovel6 lady & sat in the bar where we were looked after so very well by the Bar Staff. Our room was lovely with a very comfy bed. We had a superior room & the little...

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Helpful?
Thank josie902
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Josie 902, thank you for posting such a wonderful 5 star review. I am really pleased you enjoyed your stay and found your room and bed to be very comfortable, We will look forward to your return when our friendly and professional team can look after you once more. Patricia green

Winterthur
Reviewed December 8, 2015

Actually, this place could easily get an overall rating as "very good" because it's conveniently located, has friendly staff, spacious and clean rooms, comfy beds, great breakfast buffet and menue and, in my opinion, a good value-for-money ratio. Anyway, my overall rating as "average" has two main reasons: First of all and very important for me as a business traveller:...

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Helpful?
Thank SwissGuyWinti
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Winti, thank you for taking the time to write a review and please accept my apologies for the intermittent WIFI signal as this is something we are trying very hard to resolve. By the time you read this it should not be an issue and up and running pefectly. I am delighted that your overall stay was so good...

Southsea
Reviewed December 8, 2015

Stayed here for the first time on DB&B basis for 5 nights in late Nov. Reception went smoothly, my room was ready early which suited me very well. Room on 3rd floor was fine,well equipped and pleasant, if slightly dated. Bed was very comfortable and I slept well throughout my stay. Heating, however was strange - radiators were encased for...

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Helpful?
Thank robert s
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Robert, Thank you for taking the time to review our hotel and your great comments. I am very pleased you found our staff to be so professional and friendly and that you felt your whole experience was great value for money. I sincerely hope you will return some time in the future Patricia Green

Stroud, United Kingdom
Reviewed December 7, 2015

Review collected in partnership with Best Western GB
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Thank JamesDillon1947
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Reviewed December 7, 2015

Only stayed for 1 night but other than squeaky floorboards in my room and the room above it was a great stay. The gentleman behind reception was extremely friendly and welcoming. He advised me that there would be a function going on and that it would all be finished by 1am. Too be honest as it was December I half...

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Helpful?
Thank Samtaylorbyatt
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Samtaylor, Thank you for your constructive review, I note your comment about expecting Xmas Parties to be in full swing during December and I am so pleased that you were not hugely disturbed. Your overall comments regarding our friendly staff and food are really positive and appreciated. I am delighted that you will definitely be visiting us again and...

Newquay, United Kingdom
Reviewed December 5, 2015

We stayed at end of November with my sister and brother-in-law. We had a lovely room and the breakfast was superb. The location was brilliant, we walked to the pier and walked into town. Didn't use the car at all over the wekend which was great. The staff were friendly and attentive. Only drawbacks were having to pay for parking...

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Thank Ellen R
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Ellen R thank you for your very positive review, I am sorry that we were experiencing WI Fi problems whilst you were with us but that issue has now ben rectified. I sincerely hope that we will have the pleasure of a return visit in the future, we have some fantastic winter deals currently Patricia Green

Reviewed December 1, 2015

Good • Good location. • Nice breakfast buffet. • Specious room. Bad • As a Diamond member, no free room upgrade or Recognition Gift. • Weak water pressure from shower. • Low ceilings. • Ground floor & no windows. • Bad Wifi signal with slow internet, not possible to stream videos.

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Helpful?
Thank FANG C
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Fang C, thank you for your review, I am however a little confused as we do not have any bedrooms with no windows, nor ground floor rooms and wonder if this is a review meant for another hotel?. If it was with us , I am pleased you enjoyed your stay overall Patricia Green

Reviewed November 28, 2015 via mobile

I stayed in this hotel in November and found it very cold and soulless. The interior is in need of a refurb. The rooms were small (as expected) but cold. Cleaners left the windows open in a storm and there was no heating to warm up the room. Not comforting when you've been out in the cold all day. Bed...

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Thank Linedwards
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear LinEdwards I am really sorry that you did not enjoy your stay with us back in November. I just wish that you had discussed our disappointment with us at the time and given me the opportunity to make sure that you were receiving our usual excellent service and very high standard. I never want my guests to leave feeling...

Birmingham, United Kingdom
Reviewed November 26, 2015

I took a party of 71 to Hotel Royale Bournemouth for a Ballroom and Sequence Dance Holiday. Although the dance floor wasn't really large enough we coped. And had a great time. The hotel was superb and the staff more than excellent. In fact the service given from every member of staff from management level to the cleaners was better...

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Thank Pierre S
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Pierre, thank you so much for your wonderful review; it is always very rewarding to receive such positive comments. I am pleased that your entire party enjoyed their stay. We hope we will see you all again sometime in the future Patricia Green

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Amenities

Highlights
  • Room Service
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Business Center with Internet Access
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The privately owned Best Western Hotel Royale is situated on Bournemouth's exclusive and tranquil picturesque East Cliff. All 64 bedrooms - including eight spacious Studio family rooms - have been designed with comfort and relaxation in mind. The modern leisure club boasts a large and airy indoor swimming pool. Adjoining the leisure club are the hotel's beautiful sheltered gardens, ideal for soaking up the Bournemouth sun. At The BEST WESTERN Hotel Royale we are very conscious that the actions of each and every one of us may have an impact on the environment. This is the belief that everyone at the hotel works with each and every day to ensure we're doing our bit to help build a sustainable future. To this end we currently hold a Prestigious Gold Award in the Green Tourism Business Scheme of which we are extremely proud. The hotel has a Green Committee who meet regularly to ensure that the Green Policy and Green Aims are not only followed, but are constantly updated to ensure that our commitment to the environment and the principles and standards we set are at the forefront of our decision making. All staff at the hotel are required to comply with our policies and are trained accordingly. ... more   less 

Additional Information about BEST WESTERN Hotel Royale

Address: 16 Gervis Road, Bournemouth BH1 3EQ, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $64 - $269 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Hotel Royale 3*
Number of rooms: 64
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Also Known As:
Best Western Royale
Best Western Bournemouth
Bournemouth Best Western
Hotel Style:
#8 Business Hotel in Bournemouth
#9 Family Hotel in Bournemouth
#12 Romantic Hotel in Bournemouth
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Questions & Answers

Here's what travelers have asked, with answers from BEST WESTERN Hotel Royale staff and other travelers.
11 questions
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Wokingham, United Kingdom
over a year ago
Hertfordshire, United Kingdom

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Questions? Get answers from BEST WESTERN Hotel Royale staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer

“Try nd get room at front with a balcony”
helencV3432ZF, 1 week ago | Read review
“All the rooms have recently been refurbished , some have balconies .”
GillDior, 1 week ago | Read review
“Rooms at the back may be quieter”
Whitebear42, 1 week ago | Read review
“High floor rooms at the front get early morning sun.”
255lindsayc, 4 weeks ago | Read review
“Third floor but avoid rooms with winows located in the corner.”
J150505, 4 weeks ago | Read review
5 of 5
Questions? Get answers from hotel staff and past guests. Ask a question