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BEST WESTERN Hotel Royale

Certificate of Excellence
16 Gervis Road, Bournemouth BH1 3EQ, England
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BEST WESTERN Hotel Royale
BEST WESTERN Hotel Royale
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1,110 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Hotel Royale
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Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

A great stay in this very nice hotel! The room was good and well supplied with tea/coffee/milk & biscuits. In the bathroom there was complimentary toiletries. We ate in the Aqua Brasserie in the hotel for our evening meal and breakfast which were included. The evening menu was fantastic, I think they just started the new menu, fabulous choices the... More 

Helpful?
Thank giuseppe c
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Giuseppe, thank you for your wonderful 5 star review. I am delighted that you had such a great experience with us and especially your great comments about the new menu we recently launched. It's good to have such positive feedback. I hope we will see you again sometime Patricia Green More 

Chatteris, United Kingdom
Level Contributor
121 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

This oceana group hotel is another they have refurbished well.overall is very nice with a good size indoor swimming pool. Staff are pleasant and helpful and manager is very helpful.go for special offers and is good value .slight downside was that whilst dinner was beautifully presented our lamb shanks were not tender and soup on day 1 was not hot... More 

Helpful?
Thank graham c
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Graham, thank you for taking the time to write a review of Hotel Royale and I am pleased that overall you enjoyed your stay with us. We currently have some great Winter rates available so do check them out and we hope we will have the pleasure of a return visit very soon Patricia Green More 

Greater London, United Kingdom
Level Contributor
96 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
4 of 5 stars Reviewed 1 week ago

After a quick read through the reviews and checking deals, we decided to stay here. This was our second option but we did make the right decision. We got a good deal on booking through hotel website, for bed and breakfast. Hotel Location - hotel is located very close to Bournemouth beach and is 5 mins away, by walk. Its... More 

Helpful?
1 Thank JaynanA
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Jaynana, thank you for your positive review and I am really pleased that you consider the Royale to be the best place to stay in Bournemouth. I hope that we will have the pleasure of a return visit sometime in the future Patricia Green More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago via mobile

This hotel I can't fault. The staff were brilliant, helpful, hard working and above friendly. Nothing was to much trouble. Always smiling despite the long hours they work. You would see a person at breakfast and later working the bar. The room we were given was clean & comfortable, plenty clean towels, linen & tea coffee. The breakfast was very... More 

Helpful?
Thank Joseph K C
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Joseph, thank you for your wonderful 5 star review, My team at the Royale do work very hard and do go the extra mile to please our guests and your comments are really appreciated. I am pleased we gave you such a positive experience and really hope that we will have the pleasure of a return visit in the... More 

Eastbourne, United Kingdom
1 review
2 of 5 stars Reviewed 2 weeks ago

The service from the staff was above average . First night was spent in a very small room with single glazing. It also had a smell of cigarette smoke or similar - not nice ! Got woken at 0430 by swing door from staff working on ground floor. 2nd night got moved to much better room. Restaurant Manger took too... More 

Helpful?
Thank David B
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear David, I am so sorry that your stay at Hotel Royale did not live up to your expectations and I am really pleased that your room issue was quickly resolved. I am also surprised to hear that you felt you had been sat on the wrong side of the Restaurant but I am sure that if you had mentioned... More 

2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Spent a couple of nights in this hotel to celebrate my wife's birthday with a shopping trip. Had a very good experience at this hotel during our stay. The reception staff are very polite and knowledgeable about the local area. The Restaurant and bar staff are very helpful and couldn't do more to make us feel welcome. The room we... More 

Review collected in partnership with Best Western GB

Helpful?
Thank Gordon C
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Gordon C, thank you for taking the time to write such a lovely, positive review. I am really pleased that you had such a good experience and you found the Hotel Royale to be great value for money. We hope to see you again in the not too distant future Patricia Green More 

Exeter, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My daughters paid for us to stay here for one night. No complaints, very good, large room, comfy bed. Nice communal areas, good bar & restaurant. Staff very helpful & friendly. Had good five course dinner & breakfast.

Helpful?
Thank stevo1948
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Stevo, thank you for taking the time to write such a lovely review and I am delighted that you had such a great experience with us at Hotel Royale. I sincerely hope that you will visit us again in the future Patricia Green More 

Level Contributor
6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 weeks ago via mobile

Our room was fantastic very spacious and clean. The staff were very friendly and could not do enough for you. The hotel was in a good location and close to the train station. Could not fault our stay was absolutely brilliant cannot wait to return.

Helpful?
Thank Reviewer344
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear reviewer 344, Thank you very much for your 5 star review. I am delighted that you enjoyed your stay at Hotel Royale so much and we look forward to your return visit. We do have some fantastic Winter Deals at the moment so please check them out and we hope to see you soon! Patricia Green More 

2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago via mobile

Last minute booking for new years eve/day break with partner and children. Was pleasantly suprised when we arrived as the hotel appears much grander than the price for our stay! The room was rather small but had everything we needed. Staff friendly, helpful and always had a smile. Breakfast was amazing. ..hot fresh cooked food and an array of cold... More 

Helpful?
Thank sarah73b
Pat G, General Manager at BEST WESTERN Hotel Royale, responded to this review

Dear Sarah, thank you for your lovely review and I am pleased that you felt you had very good value for money at Hotel Royale. Your comments regarding our food and service are appreciated and I sincerely hope that you will return at some point n the future Patricia Green More 

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