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BEST WESTERN PLUS The Connaught Hotel

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BEST WESTERN PLUS The Connaught Hotel
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2,495 Reviews from our TripAdvisor Community

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Showing 2,478: English reviews
West Malling, United Kingdom
Level Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 stars Reviewed 2 days ago NEW

Felt cheated - small musty room, no air con., (cheap fan in wardrobe) and limited, tricky parking. Not a good feeling to start your weekend with when the blurb and price had led me to think I was booking a high class hotel with plenty of free parking. Our evening was lovely - we met up with family and had... More 

Helpful?
2 Thank Sue s s
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you for your review Sue. I was delighted you enjoyed your weekend in spite of the small room and issues with parking - sorry!! Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures... More 

Level Contributor
3 reviews
5 of 5 stars Reviewed 3 days ago NEW

Spend 2 nights at the Best Western hotel from the 24th-26th of August, with an overall great experience. The reception staff were all lovely our room was not ready when we arrived but we were able to park and also store our food in a fridge whilst we went down to the beach for a few hours. The room was... More 

Helpful?
Thank Ben M
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks for your lovely review and recommendation Ben, very much appreciated. We hope to see you again soon. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the... More 

Bedford, United Kingdom
Level Contributor
40 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I stayed at the Connaught whilst visiting the coast, friends and family. I have stayed many times before and the hotel always comes up the expectations. the politeness and helpfulness of all the staff is exemplary. Mt room was spotless and the bed comfortable. There was an excellent breakfast is in the smart restaurant, and given the warm weather, I... More 

Helpful?
Thank Robert T
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Good to see you again Robert and thank you very much for your most generous review about our staff and the facilities we have on offer and we look forward to your next visit. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020... More 

1 review
5 of 5 stars Reviewed 3 days ago NEW via mobile

We booked 4 nights stay in late August which covered our wedding anniversary. On arrival we got the instant impression what a calm and relaxed atmosphere there was. Made good use of the Spa facilities which were great. Booked a meal in Blakes restaurant for our anniversary. The food was stunning and the service excellent. Would definitely go back when... More 

Helpful?
Thank Wayne T
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

We look forward to your return visit Wayne and thank you for your 5 star review. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower... More 

Braintree, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Nice hotel, beautiful reception and entrance to hotel. Executive room was spacious and clean, nice coffee maker! Interior hallways could do with a little TLC. Spa and gym very nice, clean and relaxing. Breakfast was good, but the service could be better. The Brassiere was excellent, great ribs and service. Location 10 mins walk to the pier and beach.

Helpful?
Thank matthart5
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks Matt for you lovely review and delighted you enjoyed your stay. Apologies for the issues you had at breakfast. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room... More 

London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW via mobile

Gorgeous hotel with lovely room. Staff were so helpful and the swimming pool & spa were tip-top. Really enjoyed the leisurely breakfast in the Bournemouth sunshine on the terrace. Wonderful short break, thank you! Would definitely book to stay again. Located just outside the main town centre but close enough to walk. Spacious room with large bed and beautiful bathroom.

Helpful?
Thank Richard S
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you very much Richard for your 5 star review and delighted you enjoyed the Bank Holiday break - you had the best of the weather!! Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it... More 

London, United Kingdom
1 review
4 of 5 stars Reviewed 4 days ago NEW

An excellent hotel, well situated, with pleasant and helpful staff. Breakfast was included in our room rate, and there was a wide choice of "continental" and traditional English food. The weather was good so we could eat outside. We enjoyed the local area and took local bus trips to nearby Swanage and Poole.

Review collected in partnership with Best Western GB

Helpful?
Thank Robert J
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Good news indeed Robert, thank you so much. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the bath or shower that you want. Our standard rooms average 135... More 

1 review
5 of 5 stars Reviewed 4 days ago NEW via mobile

Stayed for one night with my daughter and found the staff and hotel excellent. We used the spa a number of times and it was clean and comfortable and not too busy as we used it during the day. When I mentioned to the receptionist it was my daughters birthday, a card and complementary drinks arrived within minutes and I... More 

Helpful?
Thank Nikmass
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Many thanks Nikmass and delighted your daughter's birthday was such a success. We look forward to seeing you again. Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and the... More 

La Floresta, Spain
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

every time I visit the connaught I feel I am in a wonderful hotel.The attention isa lways great, good rooms, good breakfast and the best restaurant in Bournemouth.The reception desk is always quick and ashen you arrive at your room you receive a call from reception askng for your first experience at room. and during all your stay the attention... More 

Helpful?
Thank mont2604
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Good to see you again Mont and delighted our standards are as good as ever, thank you. Until the next time... Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room... More 

Brighton, United Kingdom
1 review
5 of 5 stars Reviewed 1 week ago NEW via mobile

Found this gem on our way to Bournemouth via booking.com. Had visited Bournemouth but never stayed, but knew there were hundreds of hotels to choose from. Connaught importantly has car park, it's a short walk to centre of town. Swimming pool lovely and clean, breakfast very good, staff helpful and friendly. Stayed an extra night as it was so pleasant.

Helpful?
Thank drurysouthern
David1007, Owner at BEST WESTERN PLUS The Connaught Hotel, responded to this review

Thank you so much for your most generous review drurysouthern, it was very much appreciated. Here's to the next time.... Best wishes David F Miller Managing Director Executive rooms booked direct with the hotel are guaranteed their own, personal parking space!! Book direct - 01202 298020 - we guarantee the lowest prices and it ensures you get the room and... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Spa
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Fitness Center with Gym / Workout Room
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Spa
  • Bar/Lounge
  • Fitness Center with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Business Center with Internet Access
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
This AA 4 star BEST WESTERN PLUS The Connaught Hotel is Trip Advisor's No 1 Bournemouth Hotel with a magnificent spa, an award-winning double rosette restaurant and 54 beautifully decorated en-suite bedrooms, including 3 junior suites, 6 executive rooms, superior, standard and single rooms, some with their own private balcony or terrace. The hotel is centrally located on the West Cliff and is less than 500m to the town centre, with all its bars, clubs and restaurants, the BIC, Pavilion Theatre, pier and beaches. Free WiFi, Free Parking and Free Membership of the Spa and Leisure Club await you. The Bluewater Spa offers 2 gymnasiums, an 18m swimming pool and spa pool, a luxurious, fully tiled eucalyptus steam room, a superb sauna and a beauty and 3 massage therapy suites, to include a double. After a relaxing day in the Spa enjoy a fine dinner and top class wine in our award-winning, double rosette restaurant, Blakes, where Nick Rutigliano, the Maitre d', and his team will serve you with superb food, freshly prepared by Ben Nicol, the Head Chef. The hotel was again awarded the highly coveted Silver Shield in 2013 by Green Tourism for Business for its contribution to the environment and local community. Trip Advisor has once again awarded the 2014 Certificate of Excellence to the Hotel, the Spa and to Blakes Restaurant. ... more   less 

Additional Information about BEST WESTERN PLUS The Connaught Hotel

Address: 30 West Hill Road | West Cliff, Bournemouth BH2 5PH, England
Location: United Kingdom > England > Dorset > Bournemouth
Price Range: $119 - $262 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS The Connaught Hotel 4*
Number of rooms: 56
Reservation Options:
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Also Known As:
Best Western Bournemouth
Bournemouth Best Western
Hotel Style:
#1 Spa Hotel in Bournemouth
#1 Romantic Hotel in Bournemouth
#1 Luxury Hotel in Bournemouth
#1 Business Hotel in Bournemouth
#2 On the Beach Hotel in Bournemouth
#2 Family Hotel in Bournemouth
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