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A cheerful welcome at check in.
Room very spacious and clean. Rooms look a little tired and dated. A lick of paint and a freshen up wouldn't go amiss.
It was a pleasant surprise to find a tower fan in the wardrobe which got set...More
Thank Tracy D
Response from Paul C, General Manager at Hallmark Hotel Bournemouth CarltonResponded July 20, 2017
Dear Tracy D,
Thank you for posting a review.
I'm happy that you found the fan and got to use it as we only have air con in a few of our rooms. I will be speaking to my Restaurant Manager and Head Chef to...More
Our room was large airy and comfortable although decoration/carpets a little tired. The room was cold on arrival and increasing room stat temp didn't help a lot. Discovered on 2nd day this was because Upvc sill & carpet had become detached from balcony door. Staff...More
The hotel looks grand but inside is very tired. Staff were pleasant and helpful, banquet food very good and the room large and comfortable. The facilities were good with two pools, spa etc.Unfortunately there was a lot of noise from a plant room outside our...More
We have just returned from a weekend at this hotel and thoroughly enjoyed our stay.When we mentioned it was our wedding anniversary we were given a free upgrade to a services room with balcony and 2complimentary drinks! What a lovely start! Our room was very...More
Our visit to the hallmark Carlton hotel was good the staff were very accommodating to our needs very good for disabled wheelchair users.
The food was good BUT
There was not a choice of what you would want in the sandwiches if you like egg...More